My phone will not update to 3.1 says server time out or network settings

Can anyone tell me what I need to do to be able to update to 3.1. I have done it several times as I am supposed to, but it keeps telling me there is an error or timeout that I need to check my network settings or try again later. I have tried it on several occasions and keep getting the same thing

I am experiencing the same issue. Several retries. Works fine on my 3G, but not on my wife's original iPhone. Hope to see an answer here soon.
Firewall settings are fine and have been unchanged. Two different iPhones with different results, so I doubt it's a firewall issue.

Similar Messages

  • HT1338 My iPhone 4S will not update it's been saying error for the longest. Is there something wrong ?

    Phone will not update ..is there something wrong ?

    Connect it to your computer and try updating using iTunes.
    You'll see the phone name under Devices in the left side of iTunes window.

  • HT201210 My phone will not come on because it says i need to plug it into itunes, so i did and now it will not restore.

    My phone will not come on because it says i need to plug it into itunes, so i did and now it will not restore. I have changed the USB cable, used different USB ports and used a different computer however errors still keep happening. Please help.

    You need to tell us exactly what the errors your getting say.

  • HT1386 my phone will not  sync with itune it says not in service

    my phone will not  sync with itune it says not in service

    Type "apple mobile device service" into the search bar at the top of this page by Support and read the resulting help articles.

  • Hi my Iphone 4 will not connect to my virgin superhub (netgear). Tried resetting network settings with no joy. Tried resetting all setting again no joy as well as rebooting the hub. My Ipad connects to it fine so cant understand it. Any Ideas appreciated?

    Hi, My Iphone 4 will not connect to my virgin superhub (netgear). Ive reset network settings with no joy, Reset all the phones settings also no joy. Ive rebooted the hub and none of it works. My ipad has connected to it not problem so doesnt make sense. Ive read that it could possibly be my phones wifi signal reciever may not be strong enough but on my handset it shows as full bars!!! Any ideas would be really appreciated.
    Thanks

    I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
    Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub.

  • HT4528 my phone can not be activated due to activation server temporarily out of service

    my phone can not be activated due to activation server temporarily out of service

    How long ago was it that this iPhone was jailbroken or used a rolled back version of an iOS?

  • My iPhone 5 has my old email address and password in it, I updated both online, but my phone will not recognize and therefore has now locked me out of my photo stream.  how do I change my iCloud email on my phone???

    Please help.
    iCloud on my iPhone still has my old email in it with no option to update it.  I have no access to the old email.   I updated my email and password online via my macbook, but my phone will not recognize either!  It keeps popping up a screen for me to enter my password, but it says it's incorrect.  
    How do I fix this on my phone?????
    I can't fix it online because my iCloud online (although working) does not recognize either of my devices because they need updated….which I'm not able to do due to storage issues.
    I just want my phone to recognize the new email and password!!
    I have no idea what I'm doing but I'm about to throw this phone across the room.
    thanks!

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
    You should still be able to log into an old email account, even if you haven't used it for some time, very few providers delete email accounts.

  • HT4623 phone will not update error code1015

    I am currently having problems with my I phone
    it will not update and has frozen on the itunes logo
    Thanks in advance for any help

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

  • My ipad will not update the apps  it says I must be in the australia store not the usa, how do i change stores?

    My ipad will not update apps or let me buy new apps  from the app store it says I must be in the Australian store not the USA store, how do I change stores?

    See  >  Change your iTunes Store country
    Here  >  http://support.apple.com/kb/HT1311

  • TS3899 I am receiving emails but my phone will not send messages.  It says my password is incorrect but it doesn't allow me to enter it.  Any ideas?

    My phone will receive emails but it will not send messages.  It says my password is incorrect but doesn't allow me an opportunity to enter it again.  Any thoughts?

    Under settings>mail, contacts and calendars if you click on the account... then the account name again on the next page.... then click outgoing mail server... then click under the words primary server... here is where you can enter your password... it's most likely missing or incorrect.
    good luck

  • Phone will not update apps

    I am having an issue with trying to update my apps on my phone.  When I try to update it, I put in my password then it notes that it is updating then it kicks me out and it will not accept my password.  I have reset my phone, change my password,and hooked my phone up to the computer to do any back-ups.  My phone has backup on to my computer so I know its not a space issue.  If anyone has any idea on how I can get my apps to update normlly it would be appreciate.
    Thank you!!

    Hello kthomps4,
    I have a few recommendations for you on this issue. First I recommend that you restart the iPhone
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    From iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430.
    If that does not quite fit the bill then I recommend Deleting the apps and downloading them again. If you would rather not do that, you can attempt the restore again if you choose. iTunes: Restoring iOS software http://support.apple.com/kb/ht1414.
    Take care,
    Sterling

  • I phone will not let me send email says rejected by server

    will not send emails on i Phone 4

    if thats the error msg you can try a diff outgoing mail server,what is your domain server??(hotmail,yahoo,google)

  • HT4623 my phone will not update and it will not turn on! help me!

    i am receiving an error message when I tried to update my phone.

    first if you are on a windows computer, turn off any security software, including windows firewall in your computers control panel then if that doesnt work
    try another usb port on teh computer (if on a desktop plug it into the back of the tower)
    try connecting the internet directly to the computer if using wifi
    last but not least if none of that works delete itunes and all the other programs that come with the install
    http://support.apple.com/kb/HT1923  has a list of programs to uninstall, it also has a link to the steps f you are on windows XP if youre on a mac thats snow leopard or lion through itunes into the trash and empty trash andit will delete

  • HT4623 My phone works well on calls and text, but when I'm not on wifi, my phone will not update with 3G data. My phone is receiving the signal.

    My phone works well with every function except when I want to use my data service. I show that I am getting a strong signal, but nothing will update when I am off wifi.

    Is Cellular Data enabled in Settings > General > Cellular?
    Do you have a data plan with your carrier?
    Have you contacted the carrier to rule out issues with their network or provisioning of the account?
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • HT201210 my i phone will not update because the firmware file is not compatible what does that mean?

    I am trying to run an update on my iphone and I received an error saying the firmware file is not compatible. What does that mean?

    Navigate to this folder and delete any and all .ipsw files you find. You will have to turn on "show all hidden files & folders" to see them:
    OSX:
    ~/Library/iTunes/iPhone Software Updates
    XP:
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    Vista & 7:
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    Turn off or disable ALL security software & any firewalls. Make sure you're using a high powered USB port directly on your computer...no hubs, if a desktop use a port on the back of your computer. Disconnect ALL other USB devices.
    Try again.

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