My Photoshop Elements 1 won't unistall and re-install on laptop

My Photoshop Elements 10 seemed to freeze so I tried to uninstall and re-install from the DVD but it won't let me. The uninstall says the program is already there and I get a message that says I must deactivate. I can't find anything to de-activate. Please help!

Editor>Help menu>Deactivate. However, you should uninstall PSE via control panel in windows or via the uninstaller in Applications>Adobe Photoshop Elements 10 on a mac.
And reinstalling is unlikely to fix your problem. Can you give us some more details about what is happening and when and what operating system you have?

Similar Messages

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    This is a Photoshop not Photoshop Elements user forum.not an Adobe support organization.  If you have an install problem Adobe customer support can help you.  Please go to www.adobe.com to see what support is available for you to use.

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    I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

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    Find your serial number quickly
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  • I use a Nikon d610 and my Photoshop Elements 10 won't open in camera raw. How can I fix it? The camera version is 6.7.0339

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    Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5858
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  • Photoshop Elements 10 won't complete installation and won't uninstall.

    Photoshop Elements 10 won't complete the installation process and it won't uninstall using the uninstall utility (I get an error message).  So I tried deleting all files manually.  However, when I re-insert Disc #1 it only offers to uninstall Elements 10 - which it won't do (same error message).  So I can't go forward (install) or backward (uninstall).  My computer is a Dell Studio 1555 with 4 GB of RAM, 64-bit OS, running on Vista Home Premium.  I have 180 GB free of 283 GB on the C drive.

    Thanks,  Your link took me right to it. Baisley 944
    Date: Mon, 11 Jun 2012 21:17:48 -0600
    From: [email protected]
    To: [email protected]
    Subject: Photoshop Elements 10 won't complete installation and won't uninstall.
        Re: Photoshop Elements 10 won't complete installation and won't uninstall.
        created by photodrawken in Photoshop Elements - View the full discussion
    For some reason, my link to the MS FixIt Center didn't appear in my message:http://support.microsoft.com/fixit/ Ken
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4484771#4484771
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         Start a new discussion in Photoshop Elements by email or at Adobe Forums
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  • Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears.

    Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears. I've tried rebooting several times but nothing happens. Please help!

    Hi,
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  • My new photoshop Elements 11 opens off centered and won't move with my cursor (on a MacBook )why?

    My new photoshop Elements 11 opens off centered and won't move with my cursor (on a MacBook )why?

    Try deleting/renaming 'psa.prf' and 'status.dat' file from '~/library/Application Support/Adobe/Elements Organizer/11.0/Organizer'.
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  • Photoshop elements 10 won't start. Message is. 'Runtime error.  Application has requested the runtime to terminate in an unusual way.  Please contact support team for more information' 'microsoft Visual C   Runtime Library.  How do I fix this or can I jus

    photoshop elements 10 won't start. Message is. 'Runtime error.  Application has requested the runtime to terminate in an unusual way.  Please contact support team for more information' 'microsoft Visual C   Runtime Library.  How do I fix this or can I just uninstal and then re-instal (without losing my spare licence that I want to use elsewhere)  It is a PC not a Mac

    See if anything here helps:
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  • Adobe photoshop elements 11 won't read my canon T5 raw CR2 files.

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    Hi Zach.
    Sorry to say but Elements 12 came out several months before your camera. Adobe stops updating camera raw files for old software editions so that people have to buy new versions of the software when they get a new camera. It happened to me with LR3 when I got a new camera.
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  • Adobe Photoshop Elements 13 won't launch email with photos attached, why?

    Adobe Photoshop Elements 13 won't launch email with photos attached, why?

    Gordon,
    Are you trying to use email functionality in Elements Organizer and then witnessing this problem.
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  • Organizer in Photoshop Elements 9 won't import large NEF files

    Photoshop Elements 9 won't import the NEF fiels from my new Nikon D800.

    Yes, the camera is too new for PSE9. You will have to either:
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    Download the free Adobe DNG Converter Version 7.3 and use that to convert your NEFs to DNGs, and then PSE9 will be able to import them
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  • Photoshop Elements 9 won't update, including camera raw

    I have Elements 9.  It currently has camera raw 6.1.  I need at least 6.3.  I have tried EVERYTHING to download the updates and they don't work and after downloading them, they say they fail.
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    I bought this product, you should provide updates that actually work.  If you tell me that my camera will only work with a product that I yet have to pay $70 for...  I will be ticked. 

    Duplicate, see:
    Photoshop Elements 9 won't update, including camera raw

  • I uninstalled Photoshop Elements 12 from my computer and now when I'm trying to re-install I'm getting an error message "Object already exist".  Can anyone help?

    I unistalled Photoshop Elements 12 from my computer and now when I'm trying to re-install I'm getting an error message "object already exist".  Any suggestions on how to correct this?

    jgbrph
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  • I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

    I have tried to download Photoshop Elements 10 three times now and it has crashed every time.  I checked my settings and the format on my computer is Max OS Extended.  I read that 3 other people were having the same problem.  Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
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    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
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    Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements.  For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

  • I have Photoshop Elements 12 for both PC and Mac (I use both). I have a new camera, Nikon D810. I downloaded the latest version of Camera Raw, 8.8. My D810 is listed as a supported camera model. However, when I try to open a raw photo in Photoshop Element

    I have Photoshop Elements 12 for both PC and Mac (I use both). I have a new camera, Nikon D810. I downloaded the latest version of Camera Raw, 8.8. My D810 is listed as a supported camera model. However, when I try to open a raw photo in Photoshop Elements, I keep getting the message "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. I have tried reinstalling Camera Raw many times, and have tried to open many different raw files in Elements, and still get the same error message. Please help.

    How did you try to install ACR 8.8.  The only way I know of that works with Elements is to use the Updates Choice on the Help menu.
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