My previous phone was damaged. My mother gave me her verizon iphone to use and i am unable to get it to activate at all on the website
my previous damaged phone was an android and i do not know if that is relevant or if time if an issue either
Oh no! We are sorry to see about your phone, jon79. What is going on when you attempt to activate the phone? Is there an error message?
We would be happy to make sure you get activated if there is still a problem.
TamaraH_VZW
Follow us on Twitter @VZWSupport
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Malvinfromny wrote:
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kindle07 wrote:
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We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
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Welcome to the Apple Community.
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iPhone 5
16GB
iOS8.3
i'm a new user on iPhone. My sister gave me her old iPhone that she bought in UK, she she it here in the Philippines and i'm having problems because i can't use it. i already restored it to set it up new but i couldn't still activate it. It says, " Your iPhone could not be activated because the activation server cannot be reached." and "The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
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please help!
Thank you very much!It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service.
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