My problem is trying to restore my iphone 4s. The icloud password is from a defunct email account through an ISP that I no longer use. I have upgraded to an iphone5s . I want to give the iphone4s to a special needs child that can make good use of it.

My problem is trying to restore my iphone 4s. The icloud password is from a defunct email account through an ISP that I no longer use. I have upgraded to an iphone5s . I want to give the iphone4s to a special needs child that can make good use of it.I am at the point of despair. I can prove where I got the 4s etc. which seems to be a requirement from postings on forums. IT IS BREAKING THIS KIDS HEART AND BREAKING MINE. PLEASE SOMEONE HELP !!

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

Maybe you are looking for

  • New iPad Air won't sync with iTunes on Windows 8

    Hello, I have an iPad Air that will not sync with iTunes. That same machine however syncs with my original iPad and iPad 2 with no issues. Only thing that happens when I connect the iPad Air to the PC is a tile/window pops up like it is looking for p

  • Universal dock adapter for iPod classic

    I am having problems obtaining a MA125G/B Universal Dock Adapter for my 160Gm iPod Classic. Now that all my music library is on the iPod, I am changing the "docks" from my car to my SUV to my home stereo system to a chargeable portable SONY docking s

  • Can I disable the PS CS6 "On-Canvas Info Display"?

    Is it possible to disable Photoshop CS6's "On-Canvas Info Display," the "small information pop-ups [that] are displayed near the cursor when using a variety of tools"? (circled in red below).  I know it's a cool thing but it sometimes gets in the way

  • Screen Enhancement in MM01

    Hi All, We are using the AFS SAP ECC 5.0 system. My requirement is to add the LAENG (Length), BREIT (Width) and HOEHE (Height) fields to the table control in AFS Weights & Volumes TabStrip in Additional Data of MM01/MM02/MM03 Transactions and we need

  • Bursting Email Address restricted to 30 characters

    Is anybody aware of a restriction on "ToEmailAddress" having size greater than 30 characters, when bursting? Getting a java.lang.NullPointerException when this address is > than 30 characters, but no problem when it is < 30 characters. Any informatio