My Satellite laptop (A305) shuts down when run on the AC charger/adapter

The problem is that my Toshiba _A300 series laptop (A305) shuts down when you try to run it on the AC charger/adapter_. You can boot it with the power cord plugged in and it will get to Windows Desktop and maybe a few minutes more at most before shutting off.
It will boot and _run from battery without problem_, but if you plug in the AC while it is up and running on battery the machine will normally click off instantly and reboot to the message "Windows was not shut down correctly."
The _AC adapter works fine_ reading a steady 19.19 to 19.20 volts with a voltmeter. It also _charges the battery fine when the computer is off_. I have two Toshiba brand batteries and they both work fine.
One interesting thing is that the _computer runs fine on AC when in safe mode_.
I _did a reformat/factory restore_ of Vista to assure it was not software and drivers, and still got the same problem before any external devices had been plugged in.
It has the latest BIOS and I tried resetting it to default values in case anything had gotten changed. It made no difference.
This is _not a heating issue_ because _while it is run on battery I can watch long videos_ without it shutting off. I ran compressed air through the vents just to make sure, but it makes no difference in behavior. Usually with an overheating shut-off, the computer cannot be started until it has cooled some, but these shutdowns are accompanied by an instant reboot.
I have seen on some threads that this type of problem one can work around by disabling one of the processors in Device Manager, but I don't think that is much of a lasting solution or good for the computer.
Has anyone seen this problem before and have you come with a full diagnosis of the problem and a real solution?

I have Satellite A300 and until now everything works OK.
I would like to know what happen when you remove the battery and use notebook with power supply only. Does notebook shuts down again.
If not let OS run and put the battery.
Is the battery recognized properly? Does notebook switch off again?
To be honest I cannot imagine this issue has something with software or background processes. Recovery image you got with your notebook is designed for this certain notebook mode. Recovery image is tested and I dont think preinstalled OS has anything to do with this.
Full diagnosis?
And how to do this? You know very well that diagnosis can be done with diagnostic tools only and such tools have services only. I hope you will find answers but Im 99% sure there is nothing you can do about that. Maybe you should contact service, explain the situation and ask for help.

Similar Messages

  • Macbook Pro Shuts down when running off the battery...

    Im have the late Macbook Pro 15" and I have had it for a year now. When im running my macbook off the battery it shuts down... I have no clue why. It started doing this about 4 or 5 days ago. I have my battery info here.
    Battery Information:
    Model Information:
    Serial Number: Sony-ASMB012-3916-d74e
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 2828
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 2914
    Health Information:
    Cycle count: 65
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): -544
    Voltage (mV): 12137
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 0
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 20
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Hardware Configuration:
    UPS Installed: No
    AC Charger Information:
    Connected: Yes
    Charging: No
    I noticed that the Full Charge Capacity is not that high compared to other macbooks. Could this be the reason why its shutting its self off? Also i copied this info while i was plugged into the AC adaptor. It also says that its fully charged but the percentage on my macbook reads 97%...
    I also installed 4GB ram in it 4 months ago and never had this problem. Could having the new ram in it be draining the battery?
    If someone could help me with this extremely annoying problem it would really be appreciated. Thank you for your time.

    I am having the same problem. I just recently noticed that my battery life was less than an hour. In the beginning, I was able to watch 3-4 complete movies while on a flight. Now, it shuts down if on batteries within 10 minutes while the Bar shows 59 minutes.
    Here is my System Profiler
    Battery Information:
    Model Information:
    Serial Number: Sony-ASMB012-3887-4d
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 1809
    Fully charged: No
    Charging: Yes
    Full charge capacity (mAh): 2074
    Health Information:
    Cycle count: 57
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 121
    Voltage (mV): 12275
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 0
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 20
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Hardware Configuration:
    UPS Installed: No
    AC Charger Information:
    Connected: Yes
    Charging: Yes
    As you can see, I have only 57 cycles on this battery. I cannot do anything on battery power only anymore. I spent all morning draining the battery to 0 (all lights on battery off) When the battery is charged and when on battery power, the computer will shut off. The battery charge indicator LEDs on the battery itself has 4 of 5 solid and 5th one blinking. The computer will not power on for about 5 minutes when on battery power only. I bought this MBP about 15 months ago. Any help would be appreciated

  • The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * https://support.mozilla.com/kb/Firefox+hangs

  • Please tell me how to shut down apps running in the background on my iPad.  I downloaded ios7, and now when I hold my finger on them they don't have the plus sign

    Please tell me how to shut down apps running in the background with ios7

    Shut down apps
    1. Double tap the home button to bring up the multi-tasking view
    2. Swipe the app's windows upwards to close
    3. The app will fly off the screen

  • HT4211 In the new iPad update how do I shut down apps running in the background to preserve battery life?

    Now that I downloaded the new iPad update, how do I shut down apps running in the background to preserve battery life?

    in iOS 7, double click the Home Button (the round one on the front).
    You will see icons for all open apps with a 'screenshot' above each icon. Simply drag any 'screenshot' upwards using 1 finger to close the app.
    Most apps don't use much power when inactive but some do including Sat Nav apps

  • MacBook Pro shuts down when i close the lid

    Hey,
    My MacBook Pro shuts down when i close the lid.
    It started to do this one or two times, but now it is every time.
    I have the latest battery update, so this should not be the issue here..
    Any sugestions??
    I have started to suspect the it might be some faulty conecctions or somthing..

    If it's unable to go into the proper sleep state for some reason then it will do that.
    Run /Utilities/Console and click 'All Messages' top left then close the lid, wait a minute then open it again - if it's shut down then reboot and open Console again and check the latest log lines looking for 'sleepimage' - it should give you an indication of what happened/didn't. If you're not sure what it all means post _just those lines_ here.

  • My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

    My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts  to works. Anyone already have simmilar problem?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Will only shut down manually? What do I need to do to get it back to where it will shut down when I click the shutdown function?

    Will only shut down manually? What do I need to do to get it back to where it will shut down when I click the shutdown function?

    Boot holding down the command-r keys into the Lion Recovery Disk. Select Disk Utility and run Repair Disk.

  • Problem = always shut down when connect to the internet (both via wifi & mobile data)

    problem = always shut down when connect to the internet (both via wifi & mobile data) my problem is my phone (sony z1) regularly shut down automatically when connect to the internet (both via wifi & mobile data). it just happens after i downloaded and installed the latest available software (as following): Android version: Google Android 4.3 (Jelly Bean) Latest available software: 14.2.A.1.136 Release started: 2014-01-30 please suggest how to fix this problem.

    I suggest you disable any battery savers or task killers if you have.Boot your phone in safe mode and see how it is:
    http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • How do I log in after a shut down when I forgot the password

    How do I log in after a shut down when I forgot the password

    Forgot Mac Password? How to Reset Your Mac Password (with or without CD)
    Change the Admin Password with Mac OS X Single User Mode

  • Can anyone answer why photoshop CS3 shuts down when I use the scanner?

    Can anyone help me with why photoshop CS3 shuts down when I use the scanner? I recently upgraded to OS X Yosemite.

    Ask in the PS forum and be much more specific. You have not provided exact system information, crash logs, scanner details. That said, this may be a compatibility issue that can't be overcome.
    Mylenium

  • Pre Turns Off or Shuts Down when I close the keyboard

    Is my pre screwed or is it OS?  
    It shuts off, not the version that other people have had where you have to pop the battery (the power button still works to turn it back on) out to get it to restart.  Anyway, it shuts off when I slide it closed.  I thought maybe something loose so I did it very slowly, not allowing it to even go all the way, the minute that the sensor tripped it back into "no keyboard" mode it turns off.  
    It's especially bad when on bluetooth...happens every single time.  
    Is there a solution for this.  Please palm, a lot of people are having this problem and there is no answer yet? 
    Post relates to: Pre p100eww (Sprint)

    Palm is on deathwatch.  The Pre could have really kept them afloat, but there are too many problems with it.  When I first got my Pre in June, it was awesome!  Everything worked great.  But now, I am always having problems with it.  Here is the list:
    1. Pre turns off or shuts down when I close the keyboard.  (I had to make this one the first on the list since it is the topic.)
    2. Pre turn off or shuts down for no apparent reason and the only solution is to remove the battery, wait a second, put the battery back in, then turn it back on.  This takes forever.  Plus, because I have removed the back so often, my Pre squeaks when I am typing (from the plastic).  It is very annoying.
    3. The navigation system has a glitch where most of the time, it cannot find my current location.  The message says to make sure I am in clear view of the sky, but i always am.  There are many posts about this problem in other sections.  There are some solutions, and the often work, but it takes 5 minutes to reset the system.  It is a beating.
    4. The navigation system voice is usually very clear, but sometimes, the voice will skip over the names of streets as she is calling out the directions.  Ex. "Turn right on ________ Drive."
    5. Sometimes the keyboard will stop working.  I have to remove/replace the battery.  Again, this is time-consuming and further contributes to the squeaking problem when typing because you have removed the back so many times.
    I like Sprint because I can get unlimited data, txt, and mobile-to-mobile calling for $70/mo.  So, I hope that someone comes out with a great touch-screen phone (not the BB Storm), because I want to stick with Sprint.  If you go with an iphone, you have to get AT&T, which will cost you at least $100 for the same.  That is a $360/yr difference!  I am sticking with Sprint.

  • My phone froze and will not shut down when I updated the iphone

    my phone froze and will not shut down when I updated the iphone with the new software
    <Re-Titled By Host>

    Hi there bebe_meza,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    -Griff W.  

  • Laptop automatically shuts down when connect ipod PLZ HELP

    Well basically my ipod 30gb video shuts down when i try to put a video or picture on it however when i put songs on its fine.

    All I can offer is these list of solution steps, perhaps it's a software problem or you need to do a SMC or PRAM rest
    Step by Step to fix your Mac

  • HP M8300f fails to start, shuts down when running

    I have to frequently use system restore because it fails to start properly.      When running, it frequently shuts down (blue or black screen).    From what I have learned researching on the net, there is a known issue with the motherboard on this computer.   
    I purchased two HP laptops that have also failed before their time.    Apparently a known issue with overheating.    I wish I had known before I bought them.    They both failed a year ago.     Now the desktop is failing.   
    Thank you, HP, for your not-so fine quality control.     
    I will never again purchase an HP computer or device of any kind.     Ever.      Nor will I recommend them to any of the people in my circle of friends or at the Fortune 100 company where I work.    

    The same problem to me. In just over a year, mine started with these freezing problems. After many tries with customer support, none of which provided me with a clue I gave up.Then I found the motherboard's capacitors were kind of bulged. Bad quality boards I guess.

Maybe you are looking for

  • IWork 09 Stabilizing feature

    hey i am looking at iWork 09 but have a question does the Stabilizing feature in iMovie remove the unwatchable sections of the movie or does it stabilize them, i know the name suggest it stabilizes it but i fear that it really means it gets rid of un

  • Well Documented Live View Exposure Simulation Issue

    I'm including a number of links which document this issue across multiple canon cameras. After doing a search on the canon forum, I can't find this particular issue, so I thought I'd post and see if we can get an official solution. (New to the Canon

  • Validation for f-43. urgent please

    Hi All, I wrote a validation for finance accounting using GGB0 tcode as follows. Prerequisite: BKPF-BUKRS = '1000' AND ( BSEG-KOART = 'K' OR BSEG-KOART = 'D' ) Check: BSEG-SECCO <> '' AND BSEG-BUPLA <> '' Message: Enter values in Business place and S

  • 10 Second Internet lag on MacBook Pro since Airport extreme CD Install

    I have a MacBookPro 2.16Core Duo 17 and an Imac 24 and just purchased the new Airport Router. Hookup was a breeze, however, after installing the CD my MacBook now takes aprox 10 seconds to switch sites when surfing the net. If I connect via a etherne

  • WhatsApp For C2-03

    nokia c203 Moderator's note: The subject was edited as we provide a topic related to the subject.