My screen has turned black as if the LCD screen isn't working. There is no damage and the phone is still responding to vibrations and there is a dial tone when called. What is wrong with my phone?

My screen has turned black as if the LCD screen isn't working. I have tried using the lockbutton and home button to turn it on, but it doesn't work. What should I do?

Your phone is probably broken.

Similar Messages

  • HT1212 my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone

    my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone?

    I have to believe this has something to do with iOS 7 issues. I have taken my screen blacked out 5s twice to the Genius Bar and the found a bunch of system apps had crashed.  So if this is the case, is iOS7 the problem?

  • My iphone screen has turned black, phone is still on as screen shots can be taken. When home button and power button are held - no apple icon will appear. Please help

    My iphone screen has turned black, phone is still on as screen shots can be taken. When home button and power button are held - no apple icon will appear. Please help??

    If this iPhone has had the screen replaced previously, possibly LCD Display connector has simply come loose from the Logic Board. Possibly the LCD Display is faulty and the front screen assembly needs to be replaced. If you have Warranty or AppleCare make Genius reservation or set up service and take or send to Apple. This is handled by Apple with Replacement iPhone 4S.

  • I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures

    I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures

    Hello there, SamanthaYikwai.
    The following Knowledge Base article offers up some basic steps to try for reinstalling an app:
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open.
    http://support.apple.com/kb/ts1702
    Reinstall the app
    Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
    Delete the app.
    Press the Home button.
    Go to the App Store and download the app again.
    Wait for the app to download, then open it from the Home screen.
    If the download stops, you can resume it.
    If the issue persists, then you may want to try and sync the application to your iOS device using  your computer by following the information in this article, under the section "Download previous purchases on Mac or PC":
    Download past purchases
    http://support.apple.com/kb/HT2519
    Thanks for reaching out to Apple Support Communities.
    Cheers,
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  • What is wrong with my phone?

    In October I dropped my phone down the toilet, this was sent off to be fixed which cost me £100. After it was fixed I had no problems with it at all. In December I managed to drop my phone on the pavement and the screen smashed, apart from a crack in the corner the phone was otherwise fine and I had no issues with it. I decided that it would be time to get the screen fixed, so the other week I gave it to a friend of a friend to fix it. Now my phone looks brand new, but it doesn't work. The screen on my phone constantly shakes and it is very distracting and makes my phone impossible to use. Another issue is that I can see small red lines all over the screen. The camera is the worst effected, and shakes violently when I attempt to use it. The man who fixed it recommended that I back up everything on my phone and reset it, which I have just done. Unfortunately it will no longer turn on, even though I know it has full charge. It will vibrate and make sounds whilst on charge but will not turn on.
    Does anybody know what is wrong with my phone, and what I can do to atleast turn it on. The man can't look at it until the weekend, but I desperately need my phone to work asap.
    Thanks.

    not sure who you sent it off the first time to have your phone fixed, but looks like your friend's friend, might have damage your phone when they repaired the screen.
    Send it back to them and have them fix it.
    Since you took it to a 3rd party to fix your phone, Apple won't touch it.
    YOu might be lucky and be able to buy an out of warranty 4S at the Apple store.

  • My iphone screen has turned black

    Help my screen has turned black and can't get anything up on my phone

    See Here for  >  Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    More Info here...
    https://discussions.apple.com/message/19521062

  • My I phone 5c won't connect to my wifi what's wrong with my phone?

    My iPhone 5c won't connect to my wifi. I am using my ipad connected to my woof right now. What's wrong with my phone?

    Any problem connecting your iPhone to any other wi-fi network besides your own?
    http://support.apple.com/kb/TS1398

  • What is wrong with my phone if the battery life is draining while the phone is in the lock position?

    Last night my phone just started getting extremely dim and I had it on the brightest setting. It was so dim you had to look at it under a light just to see what was on the screen. It then proceeded to lock down. I plugged it in but it would not charge. Finally, after almost an hour of being plugged in it finally started charging. It is acting completely normal except that it is constantly warm and the battery life keeps draining even when it is not in use. Does anyone know what is wrong with it? Can it be fixed? Normally, how much would this cost me? Your help would be greatly appreciated!!

    Your phone is probably broken.

  • What is wrong with my phone if it is discolored like a negative film and has flickering lines?

    I dropped my Iphone 4 last week, and when I checked it next the screen had severe discoloration, similar to a negative film affect. When I go to the lock screen it is a white screen with flickering horizontal lines on it. On my main screen there are also some lines at the top. I have tried resetting and restoring it and that did not help. And I have also looked at setting to see if that was why my screen was negative, and that was not the problem. Does anyone know what may be wrong with my phone?
    When i take a screenshot the normal colors comes back for a second or so and then go away

    What's wrong is most likely you broke it.
    Take it to the Apple Store along with your credit card. An out of warranty replacement will cost you US$149.

  • My iPhone 4S won't turn on it's been off for two days now. I tried charging it but it makes a noise every 8 seconds,holding the buttons down and also plugging it to a computer. I need help on what to do or if anybody can tell me what's wrong with my phone

    My iPhone 4S won't turn on it's been off for two days now. I tried charging it but it makes a noise every 8 seconds,holding the buttons down and also plugging it to a computer. I need help on what to do or if anybody can tell me what's wrong with my phone

    Yes ive tried a different charger and it also nothing shows when i plug it in just makes a noise

  • HT201401 my iphone screen has got line please tell me what's wrong with my phone

    i have bought recently iphone 5s from apple store but now my iphone screen has got line please tell me what's wrong with my phone

    It is not working cprrectly.
    Take it back.

  • On my iphone 4s I got a scratch on it,then about a month later there are verticle lines and a high pitch noise til it is done focusing. What's wrong with my phone?

    Hello
    Okay so I have had my Iphone for almost an entire year and there's a problem. I have gotten a scratch a scratch about a month ago on the back camera. It's at the very bottom. I've gotten used to it so it doesn't bother me. Well ever since like a week ago my camera gets colorful lines that are verticle and go away when it's focused. Not to mention the high pitch noise while it focuses with the lines. I'm getting irritated with it. Mainly what's is wrong with my phone?! Also how much is the cost?

    Since we can't examine your phone, we really have no idea what is wrong.  Why don't you make an appointment at your local Genius Bar and get the phone examined and what your options are moving forward.

  • Screen has turned black

    Can someone please help....Mah screen on mah ipod has turned black...it still works tho..I plugged it into mah computer and when the ipod turned on the screen was black instead of white..can someone pelase help

    Try a Reset, hold both Home and Power buttons until the iPhone begins to start, usually about 10 seconds of holding both buttons.
    Also you can try putting iPhone on Wall Charger and Reset again.
    If still nothing Restore.
    If still problem it will be covered by Warranty.

  • What is wrong with their phones??????

    Can not get thru when I call customer no service.  The one time I did get thru the guy hung up on me!  No one can seem to answer my question why they have my account listed as a business account.  I've never had a business account.  I tried using the chat feature and that i**ot kept saying nothing was wrong with their phones.  Seriously wish there were other options in my area, I'd cancel my service completely

    There is an open thread on this topic here: http://forums.xfinity.com/t5/Customer-Service/Did-you-get-DISCONNECTED-or-can-t-reach-Comcast-by-phone/td-p/2441768/jump-to/first-unread-message
    Since you haven't been able to reach Comcast, I've asked an employee to contact you. You should hear from them soon.

  • HT4528 i droped my iphone and a day later it will not turn on  r charge but it was fine after worders what is wrong with my phone

    iphone will not charge and turn on

    You dropped it. That's what's wrong with it.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

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