My screen is frozen on the set up assistant and I can shut down or do anything. I was trying to update the so to maverick. Please I need help shutting the screen
I was updating the os to the maverick and the setup assistant is frozen. I can't do anything I've tried to force quit and that also is not working
Shutdown the computer.
Restart.
Similar Messages
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Can I recover photos on iPhone 4S not backed up on iCloud or computer when connect to iTunes error shows up on screen? My son was trying to update now it must go to restore. HELP!
If there is no backup of the device to iCloud or iTunes and the device has gone into recovery mode when trying to update, then the data is gone. If the device was connected to iTunes to do the update originally, it is possible the default backup was done, unless your son disabled it. To check to see if there is a backup, go in iTunes, click on Edit, Preferences, Devices and see if there is a backup listed for the date/time before the update was started. If he was doing the update OTA on the phone, then there is no backup. No backup, no photos.
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I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen
Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
I am trying to hook my macbook pro to a projector, which has a VGA cable. I bought a VGA to HDMI adapter, but whenever I hook it up, the screen on my macbook just goes black and I can't make it do anything else or even show up on the projector.
My laptop is still on; it just has a black screen that I can't get rid of without shutting down the computer by holding the power button.Hey there lynmrigg,
It sounds like have an HDMI to VGA adapter connecting your MacBook Pro and your projector but the screen on your computer goes black and no image appears on the projector. I would use the troubleshooting in the following article to help resolve or isolate the issue here, named:
Apple computers: Troubleshooting issues with video on internal or external displays
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling -
The screen on my iphone 3 froze while I was trying to update it. Now it has the iTunes icon with the end of a charger pointint up to it. Unplugging or restarting doesn't help. The same thing always comes back on the screen. It is completely frozen.
http://support.apple.com/kb/HT1808
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When i type in my correct password on the login screen and press enter it just goes to a blue screen for a few seconds then goes back to the same login screen again, please i need help?
You can take some of the steps here, #4, #5 or even trying a #18
Step by Step to fix your Mac
but I suspect your going to first have to create a data recovery drive
Create a data recovery, undelete boot drive
to get your data off the machine,
then do a #20 to eliminate the bad sectors as that's why your getting the "pinwheel" it's getting a delay reading from the drive, right when your trying to log in too, what a bad spot for it to happen.
Step by Step to fix your Mac -
Mac Book Air froze up and had to power down by force. When I tried to reboot, folder with a question mark on it is all that shows up on the screen.
Flashing folder with question mark?
Go step by step and test.
http://support.apple.com/kb/ts1440
Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH4405
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US -
I was trying to update my Ipad to IOS 8, the screen is all black with the apple logo on it and the progress bar is stuck.
I can't turn it off, and when i connect it to itunes, it doesn't displayTry putting the iPad in restore mode and see if iTunes recognizes it. The steps are below:
Turn your iPad off.
Hold down the Home button and plug it into your computer. Keep holding the Home button until you see a screen telling you to connect to iTunes.
iTunes should show you a popup saying that there is an iPad that is in Recovery Mode and needs to be restored before you can use it. Click OK.
Click on Restore iPad -
I was trying to update to iOS 6 then I thought it was done so i left the wifi but now my screen turns blue and i cant use it.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears
The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. I would give it some time and try again later -
i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
I was trying to update my ipod for ios 6. It got downloaded but could not update my ipod. my ipod screen is now showing one message usb -up arrow-itunes, can anyone suggest something please.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
i was trying to update/restore my ipod and now i plug it in and it stays frozen on the usb to itunes picture. and when i plug it in it dosnt come up in itunes how do i fix this? any suggestions are appreciated
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?
If you didn't back it up, your data is gone. There is no "solution" after the fact.
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