My screen on my phone is in a disabled mode and i cant get into my phone. i need to find out how i wipe my phone clean and start over

my phone is in a diabled mode and it cant get into my phone anymore. i need to clear my phone off threw itunes but cant seem to figure it out

http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US

Similar Messages

  • HT1386 I just simply need to find out how to update my phone whille USB connected

    I just simply need to know how to update my phone using WiFi (laptop)

    http://www.youtube.com/watch?v=WF8uaxtqjR4
    more options
    https://www.google.dk/search?q=sync+iphone+with+outlook+wif&oq=sync+iphone+with+ outlook+wif&aqs=chrome..69i57j0l5.9018j0j8&sourceid=chrome&espv=210&es_sm=93&ie= UTF-8

  • I need help finding out how to make my phone reappear on the itunes list

    for some reason i can not find my phone on the left side of the page to drop songs into and sync it up to my phone PLEASE help me!!!!

    iOS: Device not recognized in iTunes for Windows

  • My screen on my iPhone has cracked and I need to find out how much it costs to get it fixed

    My screen on my iPhone has cracked and I need to find out how much it costs to get it fixed

    The cost is $149 for all the phones except the iphone 4S that one is $199. Apple does not cover any acidental damage

  • My phone has error 523 and i cant get into anything it just shuts down

    my phone keeps coming up error code 523 on it and i cant get onto my phone it keeps shutting down 

    Hello lorraineramage, 
    Welcome to the forums. 
    This article should provide more information about the App Error 523 you are seeing on your BlackBerry® smartphone: 
    KB24395
    "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
    Hope this helps. Have a good day. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • HT4061 my iphones lock button is broken, and the screen is not cracked but all the settings are set off to the side and i cant type ion my passcode to get into the phone and i cant get into the phone to reset it

    I have the iphone 5
    my lock button is broken
    my screen is off set and i cannot type in my password to get into the phone and reset the phone
    how or what do i have to do to fix this?
    and im at work so i cant get the serial number to you

    my lock button is broken
    If your lock button is broken, the only solution is to get the phone replaced or repaired.  There is no way to reset the phone without a functioning lock button.
    and im at work so i cant get the serial number to you
    This is a user to user tech support form, not Apple support.  The S/N wouldn't provide any solution regardless.

  • HT4901 i am trying to delete my find my phone app on my computer for my ipad because my ipad is not working and i cant get into it. i need to restore my ipad but cannot do that untill i switch off find my phone. please help!

    hey guys i need your help! my ipad 3 has gone blank. i have been able to restart it by pressing down on both keys but now it wont work. the screen illuminates and i still get notifications but its just a black screen. i tried to restore it on itunes but it tells me to turn off find my  phone app. well i cant do thay because i cant access my ipad. i am so frustrated! my ipad is only 1.5 years old so its still fairly new. can anyone tell me how to delete the app on my laptop? i have tried but no success yet. when i go into my icloud account i cant find anywhere that says to turn off or delete find my phone. any help will be greatly appreciated. thanks.

    Go to http://www.icloud.com in your computer's internet browser.  Sign in, go to Find My iPhone, locate your device there.

  • HT4859 Help!  My whole family shares one apple id and my daughter deleted all of our contacts from her phone, unknowingly deleting them from ours too!  I need to find out how to restore an archived copy.

    Help!  My whole family shares one apple ID and one of us deleted a large amount of contacts from our phone, not realizing that they would be deleted from all of our devices.  Is it at all possible to restore an archive of our contacts?  Is there such a thing? 

    icloud is designed so that only one user uses it to keep his/her devices in sync.  Problems such as yours occur when multiple users use the same account - icloud is not designed for that.
    If a user is using your account, they should get their own account and disconnect from your account.
    To create a new icloud account, go to
    http://www.apple.com/icloud/setup/
    Once they have a new account, they should go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  This only disconnects the device from that account, no data is lost on icloud.  Then enter the account ID that you want to use.
    Note that an ID used for iCloud does not have to be the same ID used for iTunes.  You can all keep the same iTunes store Apple ID to share purchases, but for iCloud, use different IDs.

  • I have lost my 'music, mail, safari and phone' icons and i cant get them back alothough i can still find them when i search for them in the search bar.

    my 'music, mail, safari and phone' icons have gone from my home screen and the rest of my apps have spread out only show 16 on a page (instead of 20)  i have no idea how to get them back and have tried resetting home screen which did nothing.  i can get onto these applications but i have to search for them in the search screen.  can anyone help me get these icons back?  if so please help

    this just rearanges the icons in the same order but with the screen still set up with only 16 icons an the bottom 4 (muisc mail...) missing    are there any other ways i can get them back?

  • I need to find out how to re-set icloud id on my iphone. I already had an apple id which is a family id. I used it as my id when setting up my new company phone. I have new apple id but can't change icloud phone. Still recognizes old id.

    I have a new company iphone. When setting it up I used a current "family" apple id I created for the children's itouch's. I realized after the fact that all of their contact/content dat is syncing to my business phone. I created a new apple id for the phone,logged out of the old id and in with the new on my phone. However, it will not allow me to make this same change for icloud on the phone. The icloud is still associated to the old id. How can I change my phone icloud to sync with my new apple id and stop getting the kids content?

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

  • HT201401 My little brother has changed my password on my phone, and i cant get on to it.. how to i wipe my phone to start again with out a password?

    Need to find out how to wipe my phone so that i can get onto it as my brother changed my password and i cant get onto my phone what so ever.

    Then you'll have to force the phone into recovery mode and restore it. Turn your phone off:
    Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • HT4061 phone turned off after log on to pc cant get to turn on now

    need to find out how to turn on phone after pc log off
    phone will not turn on now

    Hi phil0512,
    If your iPhone isn't responding or won't turn on, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

  • HT201441 my phone has been resarted but i cant get in to it because i dont remeber my old apple id my phone is under someone help

    my phone has be resarted and i cant get into it because i forgot my apple id that i first started with what do i do plzzz help

    i have just managed to log onto my account and i got this "You have an overdue balance of £0.00. Until the outstanding balance has been paid online access to this account will be restricted to making a payment and viewing your bills."

  • HT1212 help. my phone wont recognize my passcode and i cannot get into my phone

    my phone isn't recognizing my passcode and i cannot get into my phone

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • Hello I was updating my phone earlier today and it had the connect to iTunes sign on it and I cant get past that sign. I put it up to iTunes and its still doing the same and on my computer it is saying it cant reset my phone. what do I do?

    hello I was updating my phone earlier today and it had the connect to iTunes sign on it and I cant get past that sign. I put it up to iTunes and its still doing the same and on my computer it is saying it cant reset my phone. what do I do?

    Hi sarahlovebell21,
    Thanks for visiting Apple Support Communities.
    If you see the "connect to iTunes" screen on your iPhone, that means its in Recovery Mode and needs to be restored.
    You can find more information and steps to restore your iPhone here:
    If you can't update or restore your iPhone, iPad, or iPod touch
    Best Regards,
    Jeremy

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