My send button is muted and won't let me send emails, what do i do?

My send button for my email is muted and won't allow me to send my responses. Please help me, thanks, Bernie

Yor account could be offline(>mailbox>take all accounts online), or the outgoing mail server settings may not be complete.

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HT5517 I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about.

I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about?

You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" the error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See http://kb.mozillazine.org/Unable_to_save_or_download_files

When I loaded ios 7 on my Ipad, the clear history button is grey and won't let me clear

When I loade ios 7 on my Ipad, the clear history button in Safari is grey and won't let me clear. Any suggestions?

Hi Scottay777,
If a button isn't responding correctly in Safari, you may want to try forcing it to close and then relaunch it. You may find the following article helpful:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Regards,
- Brenden

TS1398 why has my 4s wifi slide button greyed out and won't let me turn wifi on?

My 4s will not connect to wifi anymore. Completely randomly after an overnight charge I think, the wifi slide button is locked at off and will not let me turn it on.

Settings App > General > Reset > Reset Network Settings. See if fixed. If not, Restore iPhone with iTunes on your computer. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send iPhone to Apple for resolution.

HT2589 On new Ipod touch 5 In billing info we put in card info and it comes back saying for assistance contact itunes support and won't let us continue. What do we do so we can continue?

On new Ipod touch 5th, in billing info we put in card info and it comes back saying "For assistance contact itunes support" and it wont let us continue. what do we do so we can continue?

Do what it told you to do.
Contact itunes support

My wi-Fi button is grey and won't let me turn it on.

My Wi-Fi button under settings is off and grey. It will not allow me to touch it and turn it back on.

IOS: Wi-Fi or Bluetooth settings greyed out or dim.
http://support.apple.com/kb/TS1559

When I try to erase my hard drive by using the disk utility, the format is in gray and won't let me erase. What do I do?

Ive got an iMac with bootcamp on it. Recently my computer has slowed down and I want to restore it to factory settings. The format says mac osx extended (journaled), but its in grey. Also, the security options and erase buttons are gray. The only button I am able to press is "Erase Free Space." I have a feeling that i might have to delete my bootcamp partition first. What do I do?

To erase the OSX on your harddisk you have to boot your Mac from the OSx Install DVD that came with your Mac.
You can't erase the OSx from which your Mac is booted.
http://support.apple.com/kb/HT3910
Stefan

My iPad shows an old Apple ID and won't let me sign in, what do I have to do?

My old Apple ID was an email no longer available. Now I can't change my new Apple ID in my iPad or in my iPhone I don't know what to do since I changed my password as well. Please help.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT3529 My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

jengrz wrote:
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
TechCrunch posted a solution today that applies to this problem, I think.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Click your old iPhone and "unregister" it.
More info here:
http://m.techcrunch.com/2012/01/05/i...d=tc_home_art&

I've been texting my friend with iMessage with wifi on and all of a sudden it changed to text message and won't let me send messages. My wifi is still on and working but it won't switch back to iMessage. Please help

I've been texting my friend with iMessage with wifi on and all of a sudden it changed to text message and won't let me send messages. My wifi is still on and working but it won't switch back to iMessage. Please help

What I recommend you try doing first is to turn iMessage off then back on. If that doesn't work, make sure that your Apple ID and password are correct. If everything seems correct and you still can't send out messages using iMessage instead of text message, I think you should either try calling AppleCare at 1-800-MY-IPHONE (1-800-694-7466) and/or scheduling an appointment at the Genius Bar at an Apple Store (that is, if there's one close to you).
Hope this helps!

HT201272 I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

TS4009 I have followed the steps above but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock up in top right-hand corner, but not sure how to unlock it.

I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.

Choose Apple () menu > System Preferences, then click the iCloud icon.
Click the Manage button.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose your current plan, then click Done.
(from http://support.apple.com/kb/HT5527 )

My Iphone 4s wifi button is grey and won't turn on.

Hi, My Iphone 4s wifi button is grey and won't turn on. I have reset the network settings in settings, rebooted it and taken it back to factory settings. Any help or advice would be welcome

You should get it looked at by visiting an Authorized Apple Service Provider or an Apple Store next to your place, this might be a hardware issue.
iPhone - Contact Support - Apple Support

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

Did anything happen to the computer? It appears that you are trying to sync to another iTunes library since in that case you can only sync with one iTunes library.

My send button is muted and won't let me send emails, what do i do?

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