My serial number is not accepted, how to proceed (my card says: ActivationCode, should I have a separate serial number?)
My serial number is not accepted, how to proceed (my card says: ActivationCode, should I have a separate serial number?)
Hi, back again,
Sorry for not responding to the previous remarks.
Here is the case: I bought a license in the university shop, (surfspot.nl) with code.
In the past I was able to work with an installed version, but on my new computer I tried to reinstall without success. Luckily I was helped with the trial period, so that is why I didn't bother to get back to the reactions ( impolite indeed - sorry)
I have bought the Adobe CS6 Master Collection Combi Windows.
When I try to register the product under my (current) ADOBE id, it shows me the ancient Photoshop Elements product I registered way back in 2009, but when I try to add the CS6 Master Collection it shows that the product is already registered.
Did I register with a different email address?? I cannot think of one ( i tried a couple)
Any help would be welcome.
regards
Rob
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