My situation is ridiculous.

So I buy an Ipod shuffle from Dubai...
Install the latest 7.wateva version of Itunes, load some songs onto the shuffle the first time it runs after installation.
Restart my computer, itunes doesn’t open and crashes immediately after double clicking with the usual XP fatal error message.
Uninstall this version of itunes where it tells me the uninstall is complete and to restart my pc
Restart the PC and attempt to re-install the latest itunes and get this… http://img234.imageshack.us/img234/6532/fkedlx1.jpg
Now I am no longer able to uninstall OR re-install the latest version of itunes…
Download the previous version of itunes, everything is going smoothly and I have solved my problem until, uhoh, ‘computer’s ipod’ is not compatible with this version of itunes, it is only compatible with version 7.wateva.
So now the actual ipod shuffle having worked ONCE on version 7 is only compatible with version 7 and I can’t simply roll back the itunes software
Try to use the ipod shuffle chat with a help desk service, please enter your serial…. Uhoh our records show you purchased this product on the 27th of January 2007… No I didn’t I purchased it less than a fortnight ago…
What can I do? The software is stuffed, the shuffle is stuffed, in so much as it is NOW only compatible with the stuffed version 7 and the registered date of purchasing is also stuffed.
[ Edited by Host ]

Restart the PC and attempt to re-install the latest itunes and get this… http://img234.imageshack.us/img234/6532/fkedlx1.jpg
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

Similar Messages

Where can I send a complain to apple support? I am being ripped off by a tech support location in Mexico.

I purchased a Mac Book Air computer 2 months ago in a BEST BUY store in Guadalajara, Mexico.
I was working on my computer when it went off and the battery indicator stoped being on the top bar.
I took the computer to the store, and the people from the geek squad took a look at it, and told me that the problem was the battery, but that I should not worry because just 2 months had passed since I purchased the machine, so I should have the warranty from Apple, and I had also purchased the extended warranty from Best Buy, so I was covered.
The took my computer and gave me a receipt.
2 weeks or so after this I get a phone call from the repair shop to where they sent my machine. This are their infromation:
Making Touch Services, S.A. de C.V., Servicepro ( Suc. Guadalajara) Niños Heroes 2828 Planta Alta · Jardines del Bosque · Guadalajara, Jalisco · C.P. 44520 Tels. (33) 1204 5114 y 1201 7906 · www.mtsmx.com · [email protected]
And they tell me that the computer had been "inmersed in liquid" and therefor my battery, "the flex" and some board had to be replaced, and since the computer had been "inmersed in liquid" (those were the exact words used) the warranty was void, as well as my extended warranty, so if I wanted my brand new computer working again, I have to pay them $4,216 mexican pesos.
The whole situation is ridiculous because the computer is new, I paid for an extra warranty to protect my equipment, and of course I did not "inmersed" my computer in any liquid. However the use of those words is very important to the case, because that "improper use of the equipment" allows them to claim a void warranty and charge me for a reppair of a new equipment!
I asked them for proof of what they were claiming, and they sent a picture of a "flex" on top of a table that had "watery salt stains caused by summersion"
When I Asked the to take a picture of my computer and send it to me, of coursed they did and of course there is no other component that shows any of the damage that appears in the flex.
I am outraged at the whole situation, and I am sure that this would have never happened in the USA. I have been working with apple computers for over 10 years, I currently own 6 apple computers, and this is the first time I am beeing ripped off like this.
How can I get a hold with someone at apple to review my case?

Mexico
Apple Store (Consumer and Education Individuals)
001-800-MY-APPLE (001-800-692-7753)
Apple Store (Small Business)
001-800-692-7753

Faulty T61p but Lenovo have declined to refund

I have had my T61p laptop for less than 2 months, and already in that time, it will be sent for repairs twice and Lenovo, in a poor attempt to provide customer service, have made 9 service errors to date. Basically, the T61p is faulty but Lenovo have declined to refund the product.
The 9 service errors that have been made by Lenovo (Australia) in less than 2 months of owning the laptop are outlined below:
From the time that I purchased the laptop (by ringing Lenovo Sales) to when the laptop was delivered, Lenovo failed to provide me with a Tax Invoice. It was only until I contacted them on 9 Jan 2008 that I received a soft-copy of the Tax Invoice on 10 Jan 2008.
The laptop is a T61p model 6459A12 with Windows Vista Ultimate 32-bit and Intel® Core™ 2 Duo. On the palm rest of the laptop, Lenovo have stuck the incorrect stickers – “Windows Vista Basic” and “Intel Core Duo”. I would have expected this fundamental error from a low-end PC maker, not Lenovo, supposedly the “Best Engineered …….”
The Wireless connection constantly drops out. Also, wireless speeds are very slow if and when connected. I have already spent nearly 15 hours trying to fix the wireless problem. This includes downloading the latest drivers, changing wireless channels and restoring the laptop to factory settings. The problem is not with the wireless router (or access point) as 3 other computers (2 running win XP SP2 and 1 running Win Vista Ultimate) use the router and their wireless connection is error-free.
According to Lenovo, a refund may only be “considered” if returned within 10 business days of the date noted on the Tax Invoice. This refund policy is misleading as the date on my Tax Invoice is 27 Dec 2007, but I did not receive delivery of the laptop until 9 Jan 2008 (delivery consignment note available on request). Therefore, 8 business days (after taking into account Christmas holidays) had already elapsed before I even took possession of the laptop.
On 4 Feb 2008, after speaking to an IBM CSAT representative, I was advised that a refund would be declined but the laptop would be sent for repairs, and it would be picked up by the courier company on 5 Feb 2008. I provided the CSAT representative with my pick-up address. The courier company contacted me on 5 Feb 2008 to confirm pick-up but quoted my incorrect pick-up address. Lenovo had provided the courier company with my wrong pickup address, which was not the address I provided the CSAT representative with. As a result of Lenovo’s error, I had to wait an extra day for the laptop to be picked up. I contacted the CSAT representative to advise of the error and arranged for the laptop to be picked up tomorrow from the correct address.
After the laptop had been repaired, Lenovo failed to contact me to confirm this and also failed to provide me with the date when the laptop would be delivered back to me. No follow up was made by the CSAT representative regarding this matter. When the laptop was delivered on the 8 Feb 2008 by the courier company, no one was home to accept delivery of the laptop (because I was not aware that it would be delivered on that day). As a result, I had to take it upon myself to make arrangements with the courier company to deliver it again on 11 Feb 2008.
The repairs report noted that the wireless card had been replaced. After using the laptop for about 30 minutes to an hour, the wireless connection continues to drop out constantly. This is also evidenced by the event logs recorded on the laptop.
On 13 Feb 2008, I logged another complaint request. The Lenovo Customer Care complaints policy state that “…within 24 hours of making a complaint, you will be contacted by the resolution owner to establish criteria under which you will consider the issue resolved and a timeframe for implementing a 'fix'…” I was not contacted by Lenovo after 3 business days.
On 19 Feb 2008, I went out of my own way to ring Lenovo regarding my complaint and the CSAT representative responded along the lines of “…I have only taken on this new responsibility…” and “…been busy….” Once again, a refund was declined but the laptop would be sent for repairs again. Arrangements were made for the laptop to be picked up by the courier tomorrow 20 Feb 2008. Imagine my anger when the courier turned up at the pick-up address within hours of me speaking to the CSAT representative. The courier was turned away as the laptop was not ready for pick up. I contacted the CSAT representative to advice of his error, and he commented along the lines of “…I didn’t think they would be so efficient”. The CSAT representative had failed to record the date of pick-up.
I have lost all confidence in Lenovo and would like for a full refund as I do not want to have anything further to do with Lenovo ever.
This situation is ridiculous and I would not have expected that a reputable global company like Lenovo to treat customers this way.
The resolution that I seek is for a FULL refund from Lenovo (T61p laptop, Lenovo laptop carry case and 3-year Thinkpad warranty).
Message Edited by ed_h on 02-20-2008 12:18 PM
Lenovo Thinkpad T61p
C2 Duo T9300 (2.5GHz 800MHz) | 3GB DDR2 SDRAM | Vista Ultimate 32-bit | 15.4 WSXGA+ LG | Chicony | nVIDIA Quadro FX 570M 256MB | 200GB | DVD Recordable (Dual Layer) | Bluetooth | Fingerprint | 9 Cell Lithium-Ion

I am sorry, but I have to take issue with your comments about Mac.
I have owned many ThinkPads. I currently own a T61. I also own a MacBook Pro.
ThinkPad vs. MacBook Pro (PowerBook) has been the biggest debate and consumer question since notebooks had first come available, just Google it!
My MacBook Pro has proved far more reliable than my T61. Apple service is exceptional. Sure, I had to pay $299 for 3 years of support, but it was well worth it and far cheaper than Lenovo.
Look at the horror stories here! You will never find the type of abuse that the author of this thread has suffered at Apple, never. Look at how Lenovo is treating its Canadian customers. It is just sick! Lenovo owes a very big thanks to Mark for trying to handle it. He certainly deserves a very big bonus.
The sales figures prove it. Lenovo is losing to Mac big time.
I still foolishly buy ThinkPads in the hope that one day I will find the quality that had made it a legend.
Here is one of many studies that support my comments.
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9044618&sr=hotnews
Here is an article that illustrates Lenovo's horrible tech support.
http://www.digitaljournal.com/print/article/248931
Back to the purpose of this thread, Lenovo, PLEASE HELP THIS GUY, AND ALL THE OTHERS, OUT!
Message Edited by KieranN on 02-20-2008 07:14 PM
Message Edited by KieranN on 02-20-2008 07:15 PM

Standardise definition & selection method for ALL third party plugin presets!!!

Over at LogicProHelp there is a very useful topic relating to Logic presets - in which many users have spent time saving individual third party plugin settings as LOGIC presets... which is enormously helpful when selecting instruments etc because they can be selected using a keystroke etc and found within the Logic Library browser window - which is of course searchable!
These presets have then been uploaded to the forum for others to download.
http://www.logicprohelp.com/viewtopic.php?p=367267#367267
I posted on the topic recently and thought it worth mentioning over here on the Apple forum.
Here's what I said - does anyone agree/disagree? Is this something that Apple should work on? For me it's a no brainer but I'd like to know what others think....
"MO 3rd party instruments that rely on mouse-clicks or anything more than one button press to change a preset are incredibly badly designed. It's massively frustrating and impedes creative flow to have to use a mouse, or press several keyboard buttons just to move from one sound to another. Native Instruments interfaces are amongst the worst offenders - you even have to MANUALLY specify what presets you want to use with specific MIDI Program Change messages - because the latter are the only way I know of using anything other than the NI interface to change sounds in their plugins.
The Logic Channel Strip settings saved along with 3rd party Plugin settings saved as Logic Presets have proved a recent revelation for me.
Now I can change instrument presets using a keystroke, a midi message, almost anything I want.
And then there's the Logic Library browser - now that so many sounds are saved as Logic Presets, the Logic browser window has become really powerful - being able to search my entire library for "bass" or a particular instrument name - REGARDLESS of which third party plugin is required to play the sound - IT JUST LOADS AND PLAYS!
Maybe I'm in the minority but I think of a sound I want first, NOT which instrument I should load and then browse through - the latter is kind of backwards for me.
I really think that we users should pressure Apple and plugin developers to provide Logic (and indeed other DAWs) presets with ALL of their products because the amount of effort on their part is minimal compared with countless end-users doing this task manually over and over. The current situation is ridiculous.
DAWs are incredibly powerful these days but the lack of a plugin preset/sound library definition standard is quite crippling to work flow.
I mean if there were a STANDARD LIBRARY DEFINITION such as with Native Instrument libraries or Apple loops where sounds are defined universally and supplied as such in a common preset it would revolutionise sound discovery/selection within DAWs.
Kind of like a document management system that applies to ALL plugins, by ALL developers and the installer for a plugin would then add all its presets to the management system/common library"

Sid Merrett wrote:
Can you give me an example of a plugin that doesn't work with the Logic save preset function?
Sure, I could give you lists of plugins for each of those particular scenarios I addressed.
In that specific case, for one example, Spectrasonics instruments for a few years did not support the hosts' save/recall settings function (at least in Logic), and when contacting them and asking why Stylus RMX could not recall settings saved via Logic's preset system I was given the explanation that it wasn't supported for technical reasons.Basically, it only save/recalled a small handful of settings, the rest were lost, meaning it was impossible for quite some time to use the Logic's save/load settings feature to save user presets, you had to use the plugin's own internal save features. (Yes, the instrument's state was saved in the song, but *wasn't* able to be saved via the preset handling, for technical reasons).
A year or so later, and later Logic versions, they finally got round to making it work as the varioous parts of the host and instruments were upgraded to handle larger data requirements. Spectrasonics instruments are examples of instruments with very specific, custom browser features, many of which you lose if you save data using Logic's functionality - not to mention the effort of saving, naming and organising 8000+ patches per instrument. Plus you have many levels of data - you often load a loop into a part, and a part into a group of parts, and they are different types of data. The hosts save/load feature only saves the state of the plugin - it can't be used to load Loop 14 into part 2, for example. It's the whole plugin, or nothing. More workarounds in terms of how you organise your loading/saving of different types of data.
There are other instruments too, and ones I've beta tested where I've got into the technical details and had to have the preset format changed or simplified because hosts had difficulties storing the data correctly. It's quite a complex thing, in the main, and different instruments implentation of preset handling mean that the whole thing is full of workarounds, compromises, or plain failure to use the feature completely.
Other instruments, such as Minimonsta, lose functionality when saving via the host - for example, you only get the meta patches and patch morphing functions when saving via the plugin's own file format, and that stuff doesn't happen when saving via the host.
I could go on and on about this - every develop has different requirements and they mostly all either do it very basically and rely on the host, or bypass the hosts save/load functionality and implement their own which they can be in control of and that will work across hosts and across platforms. For instance, there is little point having a beautifully organised Oddity library if all those sounds are now unavailable to me if I choose to work in Live...
That's why the whole preset thing is a complicated mess and isn't liable to be sorted soon.
There is a developer over on the PC trying to make a system to unify this stuff between plugins - it's PC only right now, and I forget the details this second, but it's acknowledgement that people recognise this whole thing is a mess and looking at ways to improve the situation.
Sid Merrett wrote:
I hadn't spotted that - thanks. You can't use the Logic Library window to search for Plugin Settings, only Channel Strip Settings.
You *can* use it to search for plugin presets, but only within the context of a single plugin. Ie, if I select the ES2, I can see, and search, the ES2 plugin settings. But often I want "a bass sound", I don't necessarily know that I was an "ES2 bass sound", or a "Minimonsta bass sound" or whatever.
The point being, I just want a sound that will work, and I don't know where it will come from. Forcing me to choose and instrument first can be counter productive. How many times have you needed a sound, and you go "Ok, there might be something in pluginX that'll work?" - you load up pluginX, flip through the sounds, don't find anything useful, then go "Ok, let's try pluginY", no... pluginZ etc etc
I miss Soundiver in many ways. *Ideally*, I'd like one central method of storing my presets which will work cross-plugin, cross-host, cross-format and cross-platform that is a standard that all developers and hosts support, and that offers the main core features that developers need, from simple, single patches with names, up to full meta data, cataloging, organising, author and notes tagging and so on. You can still give the users a choice to use the individual plugin and individual plugin's gui for patch selection, but you can get far more standardised if you want, with the advantages that gives - and you don't have to export patches into the system, as it's developer supported, all presets for your instruments would be instantly available in the library, just as they are in the instrument directly.
But it's difficult to get developers to agree on much, these days - the most likely thing to happen is someone somewhere creates a cross-platform standard for this that gains momentum and that developers and hosts want, or *need* to support.

More transparency in My BT please!

Just had a rather frustrating experience with a customer services rep about cancelling my contract. The girl was very helpful but the situation is ridiculous. My contract for BT Infinity and line rental expires on 18 June, or so I thought, and my TV contract expires 22 October, so I was happy to just buy out of the TV contract at the £3 a month rate.
However, after spending time on the phone, I've now been told that my phone contract was automatically extended when I moved house so now I have three different contracts all ending at completely different times of year. And it took a very long phone call to even get that information.
Why are the contract start and end dates not availabe in the account management section of the website? I know you don't want people to leave, but locking them in by having conflicting contract dates, penalising people who stay with you when they move, charging exorbitant early cancellation fees and making this information all but impossible to find is not the way to keep happy customers.
If this information had been available online, I would have been able to plan this much more easily and wouldn't be so frustrated right now. I shall be leaving BT as soon as my web of contracts will allow and I most certainly will not be passing on any recommendations to my peers.
Take a look at the new policies surrounding current account switching if you need inspiration....

This is essentially a customer to customer and messages do not necessarily reach anyone in BT. It's often been suggested that contract dates would be a useful addition to MyBT, but it seems to have fallen on deaf ears. The release of the current version was a bit of a nightmare, and even now the services info is not accurate for many customers. I wouldn't hold my breath for any further improvements.
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What's with the 3Mbps limitation on DSL, and why does Verizon refuse to offer higher?

Verizon's High-speed Internet website states they have two services offered above my 3Mbps plan. I've spoken to a few people at Verizon's customer service center (including a supervisor), and all are adamant on their stance that they cannot offer a higher service for my area (southwestern PA).
It was stated that the max speed is determined based on the distance from the central office. The thing is, the central office is located in my town, and I'm just under a mile away from it.
According to ADSL2+ specifications, the highest download speed advertised is 24Mbps. The modem I have currently claims it can reach an attainable rate of 17Mbps. All ADSL standards (aside from two oldest ones that are irrelevant since my current 3Mbps is higher than them and Verizon isn't using them) go above 3Mbps. The supervisor I spoke to had no idea what a ADSL2+ standard was, and was unable to tell me what standard Verizon is actually offering; but I could probably find out from the modem diagnostics page or something.
So with all that in-mind, Verizon offers DSL packages that are higher than my current tier (the highest being 7.1 to 15 Mbps), the max ADSL2+ speed being 24Mbps, and the max attainable rate for my modem is 17Mbps with me being less than a mile away from the central office. And even after all that, Verizon is intent on stating they don't offer higher speeds than 3Mbps, and are adamant in stating they cannot provide higher speeds than that.
I'm also on Verizon's Double-play bundle with DirecTV. The speed restriction is even more insulting considering you can't even use DirecTV's On-demand service without the internet speed crawling to a halt. And if the internet is being used prior-to using On-demand; On-demand becomes unusable.
So.. does anyone know what is up with this? I'm paying for "High Speed Internet Enhanced", and I'm getting speeds not even respectable of that (compared to today's standard), paying $44/month for it, and even though all technical aspects say they can bump the speeds up higher; they refuse to.
I can use public WiFi that offers faster speeds for free. I can connect to any xfinitywifi hotspot and get pretty close to double the speeds I'm paying for. Can even tether to my slow cell phone with barely-supported-in-my-area 3G and get better speeds. There's zero reason why a paid landline connection can't go faster than those...
I find the situation pretty ridiculous, and have even filed a FCC complaint about it.
reddit Discussion: https://www.reddit.com/r/verizon/comments/2u46yc/whats_with_the_3mbps_limitation_on_dsl_and_why/
Some quick modem statistics:
Mode: ADSL2+
Traffic Type: ATM
Status: Up
Link Power State: L0
Copper Loop(kft): 0.0
(Downstream/Upstream)
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 239 195 (23dB 19dB)
Attenuation (0.1 dB): 280 145 (28dB 14dB)
Output Power (0.1 dBm): 61 122
Attainable Rate (Kbps): 17928 1251 (17.93Mbps/1.25Mbps)
Path 0
Rate (Kbps): 3360 863 (3.36Mbps/0.86Mbps)

It's possible that you are coming out of a remote terminal or remote DSLAM, rather than a full blown central office. Verizon seems to have an unspoken rule or habit of only provisioning 3Mbps and below to customers on the remotes. To augment that, it's been seen in some cases that they are running Fiber to the remotes, but only supply the equivalent of several T1 circuits rather than OC-3 Fiber or better.
To find out why the speeds are being limited, we would need to know what kind of DSLAM is in use, and how far you are from the nearest Verizon CO. The attenuation you have suggests you're one mile of wire length away from the source of DSL, which is either an RT or a CO. From that point, we would also need to find out what kind of connectiivty Verizon has running to your DSLAM.
If you're coming out of a CO instead, it's also been seen that Verizon has a habit of selling only 3Mbps out of congested COs or those with lesser connectivity running to the CO.
The thing you can do, is pressure Verizon into giving you at least 7Mbps. With those stats you should have no problems at all. It's going to take weeks of pushing to get the job done, but it is possible. I'd start off by calling Techincal Support, who would be able to assist with this. Emphasize to ignore the availability database - this is just a bunch of records controlled by what Verizon wants to input in.
========
The first to bring me 1Gbps Fiber for $30/m wins!

After the last update - calls do not come through

Hi,
my fiancee and I both have a Samsung Fascinate. In recent weeks we are having problems receiving calls from each other. I do not receive his calls and he doesn't receive mine, yet the person who is calling can hear the phone ring at the end of the line and it will go to VM after a certain number of rings just like it would normally. Yet the calls never ring through to the receiving party. WHY? Text messaging seems to be working normal between us, but the phone situation is ridiculous. We noticed that this all started after this last update that was automatically installed on our phones.. We compare phone logs all the time and we can clearly see where the other person has called, but neither of us ever receives those phone calls. Other calls seems to come through just fine and I can call his ATT Blackberry and it will ring right in. It seems to be a Samsung Fascinate Issue?????? Can anyone help with this?? It's really making us mad not being able to get a hold of the other one when needed.

There are two other threads already on this they explain what is happening and how to check if this is your problem
here is a links to them
http://community.vzw.com/t5/Samsung-Fascinate/Phone-not-receiving-calls-during-Sleep-mode/td-p/544104
http://community.vzw.com/t5/Samsung-Fascinate/Incoming-calls-not-coming-through/td-p/516862

Apple TV3 - I have nothing to work with

Hi all.
I just bought a new Apple TV3.
I have nothing in it. just Home Sharing and Settings.
Home sharing *****, Can't read MKV files etc.
Cant mirroring my mac, Too old. AirParrot works terrible (huge delay)
I AM NOT FROM US.
but, I really think that this situation is ridiculous.
I have nothing but my music files.
What should I do?

That happens when you have a lot of tracks and try to do a lot of instruments on these tracks. If the iPad can not do playback without dropping out audio, it will try to optimize the performance to allow playback. Besides doing "less" or a faster iPad, there is not much more to do. Audio either plays or does not. It can't do "slower in case the CPU is too slow".

Mac Hard Drive Partition

Hi,
I have a iMac OS X 10.4.11. I am wondering if I partition my hard drive (from the disk) will it delete all my data? I wish to make a new partition, of 100gb (I have 230gb of free space), in order to install a Windows operating system. When I go to the partition menu I set up the information and click partition. When I click partition it says that it will destroy all the data... Now I'm wondering if it means that it'll completely destroy the data on the hard drive or its just a message posted incase if I had information of the 100gb of free space. Also... if anyone knows.... If this does destroy all the data on the disk, then why does it? I know what a partition is and I have set partitions up on Windows based computers and had no problems what so ever. I just used free space on the hard drive.... Also I am aware of the buyable programs that I could get so I wouldn't have this problem, but honestly I think this whole situation is ridiculous.

When I click partition it says that it will destroy all the data... Now I'm wondering if it means that it'll completely destroy the data on the hard drive
It says it will destroy all the data, and it means it...!
Disk Utility in Leopard can add a partition to the free space "on the fly," but that feature is not available in Tiger's Disk Utility. There are some third party software that claims to do it. For example
http://www.coriolis-systems.com/iPartition.php
Personally, I don't trust repartitioning without erasing. I always clone (backup) the existing volumes to an external drive, re-partition (erase in the process) the whole drive, then restore by cloning back.
in order to install a Windows operating system.
If you are using Tiger, and you are planning to use Boot Camp for running Windows, Boot Camp was in beta for Tiger. The final release version of the Boot Camp utility is only in Leopard. Also, if using Boot Camp, I believe the Boot Camp utility creates the Windows partition. I don't think you need to (or should) do it separately using Disk Utility.
If you are using Parallels Desktop or VMware Fusion (or other +virtual machine+ program) to run Windows, creating a separate Windows partition is not the best way to install Windows, in my opinion.

Solutions to iOS4 problems- go back to iOS 3 or extract the old data?

I am clutching at straws for ideas now to resolve the iOS4 update that failed, and then promptly wiped all my app data and photos etc.
The backups I have don't seem to do anything other than give me a clean OS 4 install. I do have one backup though that is definately OS 3. But I can't get it to install. All my attempts to go back to iOS 3 have failed with Apple failing to verify the software for the device. Apple don't seem to allow OS downgrades which in this type of situation is ridiculous. *How do I get back to OS 3.1.3?*
Another idea I had is to extract the data straight off the device. Apple support confirmed to me that the data would still be there, and there are independent software products that will extract/recover files. But the Apple guy wouldn't recommend one. *Anyone got any recommendations for software to recover ipod data?*
I've now spent about 12 hours trying to recover data thanks to iOS4. Cheers Apple. Speaking to their support guy they are inundated with problems to do with this update.
Message was edited by: scoobiesnacks

What was the lock button is now a notification mute button - so if, for example, you are playing music or watching a video the button will now mute email notifications etc. Rotation lock is now a software function via the task bar (double-click the home button, slide to the left, and press the button to the far left; pressing the button again will switch off lock; pressing home button again hides the task bar)

Openreach Disconnected Line and then Wouldn't Reco...

I've been experiencing problems with disconnects and slow connection on BT Infinity.
An Openreach engineer visited my home this morning. He tested my line and identified two faults. He was able to demonstrate that these faults were caused by the connection between the fibre cabinet and my telephone line (he was able to demonstrate this by disconnecting the fibre completely - the faults disappeared when he did this). He also mentioned that one of his colleagues had told him that there were “problems with fibre in Fillongley”.
He left my home promising to reconnect the fibre and to notify Openreach that a Broadband engineer was needed to resolve the problem. Since he left, I’ve received no call from him and the broadband has not reconnected – so I’m now completely without service.
I've been onto BT all day trying to get this solved. They tell me that engineer couldn't reconnect the line because he wasn't a broadband engineer and isn't qualified to do so - if that's the case, then how come he was qualified to DISCONNECT it? And why didn't he explain to me that I'd be without service.
These hopeless jobsworths say that they'll send a broadband engineer out tomorrow to look a the problem, but the situation's ridiculous - I've gone from having a slow line to no line because the guy who disconnected it for testing isn't qualified to reconnect it.

kevraff wrote:
(he was able to demonstrate this by disconnecting the fibre completely - the faults disappeared when he did this).
If it was disconnected, how could you tell the faults disappeared?
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If not, I'll try again

Help me I'm in a tough situation, is there a technical solution?

Apple have previously disapproved my previous version of this issue because I was not clear about my questions, so I have chosen to rephrase them. Despite this "misunderstanding" I was actually asking for technical help and instead got deleted. Please actually read this instead of just reporting it! I do actually have an issue here and I do want help and I feel that I was right to post it here. I don't personally agree that I didn't meet the criteria. But I am trying believe it or not! If you don't want to answer this topic, just move on. Let someone else help me, instead of reporting it, because it's all too hard or seems all too obvious to you what the answers are or you feel it doesn't meet criteria. Some of us don't have all the answers, not even all the obvious ones. My original version was not written in haste or anger, nor did I blame Apple, I also spent time to edit it to structure the situation clearly. I explained my background situation clearly to show my issue was serious and to show how it all fits together. Otherwise the questions just seem lame and pointless. After all I doubt many will be in this same situation which leaves me no where.
Question 1. I already asked this, Can I removed the Apple default apps? I thought I might not be seeing how since there are many hidden features on the iPhone.
Answer 1. Apparently not.
Question 2. Can I control the way apps access the data network? I can't find a way to prevent apps from using it or switching to it when my WI-FI drops momentarily.
Question 3. Is it possible for the mobile provider to turn my data network off while leaving the cellular network active?
Question 4. I'm trapped in a tough spot, is there something "technical" I can do, that I haven't mentioned bellow? There must be something to elevate the situation.
For your information only I have posted the original account I made unedited bellow. I did initial two phrases to G.B. to reduce filtering on Apples forum. I add this here because it explains my situation clearly (or so it seems to me). Please don't take offence that I have added it. Choose to not read it if you will, but don't judge me for adding it. But by reading it I think my questions might look less random or silly:
* Start Background Information *
I have wound up getting an iPhone contract that has me living in a data roaming area for my mobile provider. This is partly due to insufficient knowledge, lack of education in the matter and partly due to the nature of all services in the remote Australian town I live in. The reason I went with this provider in the first place was due to the limited services I could access that had signal in my home and finance. Incidentally all three of them sell iPhones. The first one's cheapest deal is $100 a month for the contract with a lousy deal. The second has intermittent signal in our home, I may have gone with one of their plans if not for the poor signal. The third, which I went with, a fairly good deal for the cash and the cellular coverage perfect all over the property. I have since found out their roaming data network, which I live in is contracted to the first option which own the monopoly and hence the ridiculous mb charges. Occasionally it connects to the second option, but I get the feeling they are also subcontracting off the first! Anyway...
So I live in a roaming data area, It's not international roaming so the phone won't protect me from the excessive mb charges. I started out only using general apps when in WI-FI but found intermittent drop outs which I never noticed happen was causing excessive charges. I have since noticed the signal bars for the WI-FI not change but a spinner indicator ,all very easy to miss. I contacted the network and they refuse to turn off my data network; despite a tech telling me it can be done. So until Apple come to the rescue and put in a feature like the no roaming feature that works for all mobile data connections, that are not the ones belonging to the service provider, I'm stuck turning the phone to aeroplane mode before using any app I don't completely trust. I can see Apples difficulty here, but I would settle for turning all data network off, just leaving the cellular network and WI-FI active. As things are I have to turn phone over to aeroplane mode, then turn WI-FI on then use app, then remember to turn the phone back on when finished. Sometimes I forget for a couple of hours. But I trust some apps or sometimes forget to turn the mobile off. Contacts app got me the yesterday; I was at the post office where I looked up an address and accidentally tapped the address on the card and the maps app loaded up. This is followed by mad stumble to close it before it uses data. So easy to do, also happened using the iPod in the car a few days back. While selecting a pod cast I accidentally clicked "Get more episodes…" and safari loaded, Panic!!! Also what makes it worse, is that I can't remove or hide some apps provided by Apple, like Maps, for example, to reduce the risk of accidental tap. Feel very vulnerable! There is also a risk of forgetting to switch the phone to aeroplane mode when I let a friend checkout the phone or just play one of my games.
So Apple, what are my options? Shelve the phone by leaving phone permanently off turning it into an iPod touch and keep paying through the nose for 2 years? Or G.B. so I can make some changes that would help, I read there is a solution to this issue for G.B. phones, (I'm not sure what impact that would have on my service). But frankly neither of these options I want to follow! I feel trapped!
Also there is nothing disclosing to me what apps have access to what data port. I would feel better if I could see a true list of what each app has access to. Not just on the phone but also on the app store, information detected and provided by hardware and not submitted by the programmer. No offence to all you GOOD programmers out there, but there are many that can't be trusted. An example of my need for this disclosure, does Remote (apple's iTunes remote) access the data network or just the WI-FI? Of course I would ASUME it only accesses the WI-FI. But reading the support page and description for it left me unsure, and it's this unsure feeling that scares me with this whole situation hanging over me. The home pages and the apps themselves are like a mine field to me. Another simple question reflecting this. Does the weather app regularly check for forecast data, or does it only do it when I open the app? What if I mistakenly click it while my data network is active? Sounds harmless doesn't it? But to me a mistake like that adds around $5 to my bill which is already pushing my budget. It would also be useful to be able to control each apps access privileges independently; but I would settle for a simple setting that has them all prompt me for access to the data network instead of just switching to it when there is a short WI-FI dropout.
I love the iPhone but I'm starting to feel I chose the wrong product. It has too many fluent network features (imagine saying that!) and it makes too many assumptions about my situation, most of which are wrong. The iPhone is the wrong product for someone who lives where I live and doesn't have basement full of gold! But I am stuck with this contract, what are my options?
Your's sincerely, life long Apple supporter…

Question 1. I already asked this, Can I removed the Apple default apps?
No. But you can turn off automatic syncing and Push email and set the phone to retrieve mail manually.
Question 2. Can I control the way apps access the data network?
Sort of. Turn on Airplane mode which will disable the cellular modem then turn on WiFi only. With Airplane mode ON and WiFi ON, your phone will only connect to the internet using an available WiFi connection.
I can't find a way to prevent apps from using it or switching to it when my WI-FI drops momentarily.
Apps do not run in the background so they only way an app can attempt to connect is if you have it running. If you do not run the app, it cannot run up your bill. For Apps that have "background" notification, you can turn that option off in the settings for each of those apps.
Question 3. Is it possible for the mobile provider to turn my data network off while leaving the cellular network active?
That is up to your provider. Call them. Go into Settings, General, Network, and turn OFF Data Roaming.
Question 4. I'm trapped in a tough spot, is there something "technical" I can do, that I haven't mentioned bellow? There must be something to elevate the situation.
In the US, you can return the phone within thirty days and void the contract. If you do not have that option, or if you are past thirty days, you can pay the ETF (Early Termination Fee) and void the contract.
I live in a very rural area in the US and I have used all of the techniques listed above at different times. I hope this helps; I "get it" that a huge Surprise! data roaming bill at the end of the month can be upsetting. Try the stuff I listed above and if none of that works, paying the ETF might be cheaper than paying Surprise! bills every month.
Hope this was helpful.

I have invested over 6 hours on the phone and with my Verizon Authorized Rep. trying to get the Bonus 1 Gig of Data for myself on the More Plus Plan. Cut and dry situation but today was told I have to wait about 7 days until they can get me "an answer" o

Basic question is why are any of the minimun 8 Verizon reps that I or my Authorized Verizon Rep (at Costco) spoke with unable to resolve a very simple, straightforward issue that should have been resolved in 15 minutes max. Instead I (a 14 year verizon customer) have been given the runaround and have invested over 6 1/2 hours in trying to get someone to acknowledge that I an owed 1 GB of Bonus Data on my new phone on our new plan. My wife got hers. I am just venting now as I intend on returning the phone tomorrow (I got it Thursday) and turning around and getting an identical new phone. This was suggested to me as an option by both the Rep who sold my wife her phone and the rep who sold me mine as that way I would not have to contiinue dealing with this ridiculous state of affairs (they indicated that my Free gig request was being sent to another department and that it would be about 7 days befor they get an answer). Just Venting . Thanks

No I was considerate, etc. The root of the problem stems from the fact that when I went to get my new phone I asked the salesperson if I should sign up for the new plan or if my wife should do it the following day when she buys her new phone (also at a Costco but in a different state). The salesperson said it made absolutely no difference so I elected to have my wife do it. When she did the next day she got her free Gig and her salesperson told her that I need to call in to make sure I get the gig that I am entitled to as well. That's when the runaround started with the first call consisting of me basically advising Verizon of what the promotion consists of, etc.since they insisted that it was one gig per Plan, that there were no exceptions to this, etc. As mentioned they wanted to know where I got the information that it was one gig per qualifying phone. (Both the rep and her supervisor obviously were not aware of how Verizons heavily touted More Everything plan works). They told me finally that I needed to go back to the Costco where I got the phone. I did. The salesperson apologized numerous times to me for advising me that it made no difference who signs up for the plan or when. She then spent over two hours on the phone (with me next to her) attempting to explain to Verizon what happened, how it was her fault, and how I was clearly entitled to the Bonus Gig since I also had a qualifying phone. Finally she was transferred to someone who authorized the Bonus Gig (since I was clearly entitled to it) and who indicated that it might take 24 hours to show up on my new Plan. 72 hours later, no change, and the runaround continues some more. The only reason I even came to this forum was to let off some steam since no one could give me an answer.. It's clear that I am entitled to the Bonus Gig yet the last supervisor I spoke with told me that he could only pass the request on to another department via e-mail (no direct contact, etc. even though I gave him the name and employee # of the Verizon rep who indicated the Bonus was approved) and that an answer should be forthcoming in about 7 days. I was very cordial with everyone I spoke with as I understand that they take their direction from the top. The countless hours I have spent dealing with this situation is something that no-one should have to go through, particularily someone who has been a Verizon Plan customer since about year 2000. Everyone seems to agree that I am entitled to the free gig but no one seems to be in a position to help this customer. Its a horrible way to treat someone. I talked with the original saleslady today and told her I would be in tomorrow to turn in the phone and get a new one along with the gig I was entitled to. She said that would be fine and wouldn't be a problem but that she would be happy to try calling Verizon once again to try to resolve the issue. I indicated that I'm done with wasting time taliking with well-meaning and courteous (and I assume underpaid) employees who I assume are pretty much directed from above that any concessions they make, even if the customer is entitled to them, will reflect badly on their employee evaluations . Good thing I am retired or I would really be worked up. They only way I would consider even talking to Verizon anymore on this is if they were to waive the $60 in upgrade fees my wife and I paid for the new phones. I hope this explains the situation to your satisfaction. Thanks.

Ridiculous $800 Security Deposit

Our family has been Verizon customers for 20+ years. My son was recently married and opened his own cell phone account. He had to pay a $800! security deposit to start the account. Yes, if he keeps up with his bills they will get it back in a year. But that is a ridiculous amount to have to pay just because he has no credit rating built up yet. There are other ways to guard against defaulting on the bill. If he fails to pay his bills Verizon can just cut the service. This amount is more than they pay for their apt. security deposit. Both he and his wife are contracted employees with regular income. My son is an officer in the Marine Corps and gets a regular pay. Verizon needs to consider their customers. Holding $800 from this young couple is robbery. Once again, Verizon has put profit before people!

Sounds like they're doing nothing more than putting down an industry "big business" standard. Those with no line or poor credit put down a security deposit to give the person (and the company) some padding should a bill actually not wind up being paid. But yes, that deposit does turn into pure profit over time. Car dealerships do the same thing as well as many other residential providers who give service to a home (municipalities and utilities however cannot do this, but can charge connection fees depending on the area). I do agree that is a pretty steep fee however.
For a situation like this I would have considered getting a prepaid phone that uses Verizon Wireless. You have to ensure the phone remains charged with minutes but it beats an $800 deposit and allows for some time to get a line of credit started.
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The first to bring me 1Gbps Fiber for $30/m wins!

Ridiculously long render length in Premiere CC

Hi all!
I posted this on the LinkedIn Premiere boards, but no one really had a true answer. Some nice workarounds, but no real solution. I am working on a MacBook Pro 2.7GHz Intel Core i7, 16GB 1600 MHz DDR3 with an NVIDIA geForce GT 650M 1024 MB card.
Premiere CS6 gave me very few issues. Sure, things were slowish, but workable.
With Adobe Premiere CC, I am hostage to ridiculously long render times for videos. I am currently working on a video that is 2:35 long - that's TWO MINUTES AND THIRTY-FIVE SECONDS!! - with three video tracks, two audio tracks and 15 total applied transitions between the tracks. I selected Render In to Out and have now been waiting over fifty minutes for this to complete.
I have over 140GB open space on my machine.
The source file is HD, 1440x1080 MP4. All other files are placed graphics and MP3 for an audio bed.
How does it take over an hour to render a video that is shorter than three minutes?!
Help me, Obi-Wan Kenobi, you're my only hope.

I get that same delay on rendering to network drives but not when rendering to local SSD. Yea but that long 100% delay on h.264 mp4 file rendering is ridiculous. It used to not do that before the previous update before CC 2014. I noticed it a week or two ago.
To the OP, even with simple timelines, any compression may eat up a lot of time... such as rendering to a lossy codec or any codec for that matter. You may be better off rending to a portable hard drive (via usb 3.0 or greater) a lossless master render and then transcode the master instead of using premiere to transcode.. assuming that's your situation... ??

My situation is ridiculous.

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