My subscription was canceled

My subscription was cancel like a week ago! But i would like to have it back. I try to go back and renew for my price of 4.99 but it says i am not elgible for the student promotion anymore, although I am still a college student. What should i do

Hey there , welcome to the community!
Do you currently have a active Spotify Premium subscription? If so, you need to cancel it here and wait for your account to revert back to Spotify Free before re-applying the discount, which you do through the student page.

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Skype Number subscription was cancelled and will e...

hi,
My skype account notes ---- Your Skype Number subscription was cancelled. It will expire on April 22, 2013.
There is a link for Get a new Skype Number . But I wanna contiune using the old skype number. how to renew the subscription and skype number? Thanks!

I too have the same problem
Your Skype Number subscription was cancelled ----- why i didnt cancel it and i want to continue using the same number that i have had for 3 years

My subscription was cancelled although I paid for ...

I renewed my monthly subscription, and just after doing that, instead of receiving an automatic message confirming the payment, this is the message I received:
Your subscription has been successfully cancelled
We are sorry to hear that you will no longer be using our subscription service. We hope you enjoyed using it.
Your subscription will terminate at the end of the current billing period, which is on Oct 12, 2012.
Possible reasons why your subscription will be cancelled are:
1. You cancelled the subscription yourself.
2. You are using PayPal for your subscription payments, and either the credit card linked with your PayPal account is no longer valid (for example, it has expired), or you have cancelled your billing agreement with Skype on the PayPal website.
No further payments for the service will be charged until you pay for a new order.
The point is: 1) Since my first subscription, I pay with a credit card not Pay Pal. 2) I have credits in my bank account, so I cannot understand why I received the message above 3) There has been already a debit in my card and I even have a receipt from Skype; so why does the message from Skype say that I've cancelled my subscription?
Regards

I also received this message and I have plenty enough skype credit. Skype please renew my subscription.

Can not change credit card my subscription was cancelled

10 chats 3 phone calls (wating time for more than 4 hours) and no one in adobe can solve this proble
What kind of company is this

mi customer id is [email protected]
Order number
(n.º de pedido 24983583724)
Dirección del vendedor
Digital River International S.A.R.L.
98 Boulevard du Prince
L-1724 Luxemburgo (Luxemburgo)
Dirección de facturación
JUAN PABLO RIDER
AVENIDA EL BOSQUE 0335 PUNTA ARENAS 6200000
Chile
56996405193
Dirección de envío
JUAN PABLO RIDER
AVENIDA EL BOSQUE 0335 PUNTA ARENAS 6200000
Chile
56996405193
[email protected]
Nombre del producto
Cant. ordenada
Importe
Photoshop Photography Program
1
Ch$4.700,00
Subtotal
Ch$4.700,00
Envío
Ch$0,00
Impuestos
Ch$0,00
Total
Ch$4.700,00
Pago

After payment subscription was not updated

I have placed the order for the monthly UAE subscription package on 24/05/2015 and status on the payment history shows Delivered. But the subscription was not updated in my account. Please check and advise urgently or refund the charged amount

jatinder1 wrote:
Hi i have already one subs 800 min toindianbt itsfinised and i was cancel this plan and then buy again new plan for 800 min i have already got a email fordeliverd theoder money was taken off from my credit cardbthavent show new subscription on my account and also wont be able to make call what shell i do nowSubscriptions are month to month. Cancelling a plan ensures it won't automatically renew but the plan will continue to run its course until it expires even if you've exhausted the minutes. If you sign up for the same exact plan before the previous subscription completes the new minutes will still not be available until that previous subscription completes. It doesn't matter when you pay for the purchase, the rules are the same. If you wanted the minutes to be available right away all you can do is purchase a different minute subscription. The new subscription will follow the exact same rules.

My cc membership was canceled

My cc membership was canceled when I updated payment within the time limit. Today however its showing that my account is canceled. I did check my account a few times after and my card was the new card.
So I am not sure whats going on

Hi lynchmobalaska,
I have checked your subscription, Adobe tried to get the payment on November 23rd, 30 th & December 6th 2013, unfortunately, it did not go through.
At present the membership is suspended, please contact your bank for this & then contact us at http://adobe.ly/yxj0t6 to reactivate it with payments.
Regards,
Rajshree

Now I cannot way to cancel my annual subscription.Please, cancel order AD009445536.

Now I cannot way to cancel my annual subscription.Please, cancel order <removed by admin>.
Phone 800-585-0774 (Customer Service) mixstopped me by many bad articulated options.
Please, give me reliable way to cancel the order.
Could you give me answer to my email address <removed by admin>.
Thanks.
Message was edited by: StacySison

Hi German,
I'm so sorry to hear about your frustrations. Do you have a particular task you were wishing to accomplish with ExportPDF? I'd really like to assist...
In the meantime you can go ‘here’ to check on your subscription and login information. Take the following steps:
*Sign in the top right corner using your Adobe.com credentials
*Click on your name (same location) and select ‘My products and services’
*From there you can check on your status, log in/account info, etc.
I hope to hear back from you!
Regards, Stacy

Report Job was cancelled upon user request???

Hi,
My reports take more than 10 minutes to complete, most times I get
"Report Job was cancelled upon user request".
error, how to fix this problem? Is there any time limit inside the report I can set.
Thanks

hi ,
There is no limit on the report run time. The most probable reason why you are getting the 'Report cancelled upon user request' message is the users might have hit the "cancel Report" button which is displayed when it is running in 'SYNCHRONOUS MODE'. do not hit that button as it will terminate the report. to increase the speed of returning the results by the report, try improving the sql that you use in the report, or if you have DBA rights try adding in INDEXES on the columns of the tables used by the report.
Hope this helps
Manoj

Open project was canceled or RoboHelp was unable to load database

I have Robohelp 2002r2 and am creating Robohelp HTML help.
The project was ok yesterday but today when I try to open it I get
the error message "Open project was canceled or RoboHelp was unable
to load database". I tried the solutions in the knowledgebase
(rb_3245) but still no luck. I can't even create a new project
either or I get the same message. Anybody know what to
do????

Welcome to the forum.
The message is usually easily dealt with. I haven't checked
the article as you didn't include a link but I'm guessing it
involved deleting a couple of files and then using the HHP file to
open the project.
What is more worrying is that you cannot create a new
project.
Have you tried opening one of the supplied sample files?
Are your projects stored locally and not on a network?
Have IT given you a new profile to log on with?
Has anything else changed in your environment?

Project Error: Open project was canceled or RoboHelp was unable to load database

Hi,
I checked an HTMLHelp project out of SourceOff Site (SOS),
then attempted to open it locally with RoboHelp 5 when I got the
error message: "Open project was cancelled or RoboHelp was unable
to load database."
I found the TechNote for this error message (rb_3245) which
said to delete the .xpj and .cpd files, then right-click the HHP
file and click Edit to open the project. This worked fine for
opening the project, however the Primary Layout Source defaulted to
WebHelp. I reset the Primary Layout Source to HTMLHelp which caused
all of the graphics in the project to not display. I fixed this
issue, compiled the Help, and all appeared to be fixed. I checked
the project back into SOS to back it up. This morning, I checked it
out of SOS and tried to open the project locally again, only to get
the same error. I closed the project, undid the check-out, and
asked another writer to check-out the project then open it locally
to see if he got the same error. He did not get the error.
I am not sure what could be wrong on my computer that is
causing this error. I had no problems opening and using this
project until yesterday and I made no file name or path changes to
the project. Any ideas on what may be wrong?

Welcome to the forum.
The message is usually easily dealt with. I haven't checked
the article as you didn't include a link but I'm guessing it
involved deleting a couple of files and then using the HHP file to
open the project.
What is more worrying is that you cannot create a new
project.
Have you tried opening one of the supplied sample files?
Are your projects stored locally and not on a network?
Have IT given you a new profile to log on with?
Has anything else changed in your environment?

"Open project was cancelled" Error Message

When I try to open any RoboHelp X5 projects, I receive the
following error:
Open project was cancelled or the application was unable to
load database for "C:\Documents and
Settings\jdoe\Desktop\Project_Name\Project_Name.cpd"
The only change I've made recently that may have affected
RoboHelp is that I installed SQL Server last month... maybe it
messed up the database configuration.
I've done the following and have run out of ideas:
* Disabled SQL Server
* Uninstalled SQL Server
* Deleted the .cpd file for a project
* Attempted to open a project using the .hhp file
* Uninstalled and reinstalled RoboHelp
I'd greatly appreciate any suggestions.
Mary

I know some great bars! Far more fun than fixing this but I
guess you have to.
Was RH reinstalled with your logon (the one you are using
now) and did that have admin rights attached. If it was installed
by an IT person with their logon, start again.
Try trashing the CPD and the XPJ.
Try creating a new project, saving it and reopening it. If
that works, also create a printed output from it.
There are topics on my site about installing RH and opening
corrupt projects.
Let us know how that all goes.

"open project was cancelled or the application was unable to load database for..."

I'm doing a project for my Professional Writing course and I
have to use RoboHelp to create an online help document. The
professor provided templates for us to use but when I go to open
the project file I get the following error: "open project was
cancelled or the application was unable to load database
for....(then the directory)"
I know the project file isn't corrupted because the members
of my class are using the same one without issue. I tried
re-downloading the file, I also re-installed the program itself,
still with no luck. I'm using a Trial Version of RoboHelp 6.0 .
The only other suggestions I have seen are that I don't have
edit perms for the system, but it's my personal laptop and I have
full admin privs. I thought at first that the folder was read-only,
but when I opened it up all it displays is the little green box in
the checkbox (which doesn't mean the folder is read-only, it's just
some stupid windows default, it's only read-only if the box is
actually checked). I tried making the entire directory read-only
and then turn it off but still get the same error.
Any suggestions?

There's a topic on my site about Opening Projects that
includes the method of deleting the CPD and XPJ files but I didn't
cover that as the project is good for everyone else. Anything is
worth a try at the moment though.
Another thing to try is to rename the course folder, then
create a new folder with the same name plus all sub folders. Then
move the files across. That will ensure the folder properties are
good and not read only. Yes I know what you said but again anything
is worth a try.
Also, in the last post you are saying the directory is not
read-only. I assume the files are all good?
Ref my previous post, is it the case that now you are getting
an error before the original error would have popped up?

Open project was cancelled or application was unable to load database for pathname

My pc is installed with Robohelp 3x. Recently I shifted the
pc from one room to anther. Now when I attempt to open my existing
workable solution, it give me the following message: "Open project
was canceled or application was unable to load database for
<pathname>". Do I need to call for Robohelp technical
support? If yes, can someone provide me the toll free number?
Can someone pls advise?

Thanks Peter, managed to get in through the link you've
given. I seriously doubt it has anything gotta do with a corrupted
project. I have 2 working projects last week but they can no longer
be opened this week.
I tried even to created an empty project from scratch. It was
created successfully but when I reopen the project, it shows the
same error message.
Could there have been other possibilities or ways which I can
troubleshoot?
*puzzled*

Windows 8.1 install was cancelled Late 2013 Retina MacBook

"Installaction was cancelled."
"Any changed made to your computer won't be saved."
"Windows could not prepare the computer to boot into the next phase of the installation. To install Windows, restart the installation."
1. USB flash memory 16GB
2. Windows 8.1 DVD
3. Apple Super Drive
I try to use bootcamp and partition size is 180GB for Windows 8.1.
I thought almost finish on Windows 8.1 installation, but these message was appeared.....
I called to Apple support, but they cannot solve this problem.
How can I do???????
Does anyone have same errors?
OS X 10.9.2

I tried as you said, but I could not install....
1. restart boot camp assistant and remove/delete the non-working Windows partition
2. restart the machine and do a PRAM reset
3. open disk utility, select the HD and repair permissions twice
4. restart boot camp assistant
5. burn the DVD into an ISO on OSX
6. put that ISO and Windows support software onto your USB
I think installation is almost finish, but the drivers was something wrong.....
Do I have to wait for new drivers?

The call was cancelled by the caller before the remote party answered

Hi,
We have a Lync 2010 Enterprise deployment in a single site with 2 FE and Mediation Server collocated.
When dialling a number from a PSTN phone the call gets routed via our PBX/PBX Gateway/Mediation Server/FE Server to the desktop Lync client successfully.
As soon as the user answers the call with the Lync client the call 'hangs' and terminates without hearing anything on either side.
The snooper logs show:
Error:
SIP/2.0 487 Request Terminated
Partial Content:
User-Agent: UCCAPI/4.0.7577.4398 OC/4.0.7577.4398 (Microsoft Lync 2010)
Ms-client-diagnostics: 52092;reason="The call was cancelled by the caller before the remote party answered"
Content-Length: 0
Please help?
Vinkie

What kind of gateway are you using to connect to your PBX and how? What is your media set to? G.711 μ-law or a-law? I'd check media settings there as a starting point.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".

My subscription was canceled

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