My touch died and I got a replacement from Apple. I restored from backup, and it installed all my apps. My iBank and Docs to Go will not set up to sync. In both cases, when I enter the numbers it says they are incorrect. They aren't.

My iPod Touch died, and I received a replacement from Apple. I restored it from my last backup, using iTunes. This reinstalled my apps as well. These included iBank Mobile and Documents to Go. I have the desktop versions on my MacBook. When I attempted to sync I was directed to install the device. OK. In both cases, I get to the point where I am instructed in type in the numbers from the iPod screen into the desktop to set up the sync. When I do, i get an error code in Docs to Go, and "the number is incorrect" from iBank. I tried deleting and reinstalling the mobile app for iBank with the same results. Help please.

When you restore one device from a backup of another device, keychain items like passwords are not restored unless you used an encrypted backup.
Try logging into the two apps. Next I would try deleting the apps and redownload resetup the apps.

Similar Messages

HT201209 I bought a gift card from japan and when i enter the code it says the code must be redeemed in the japanese storefront

I bought a gift card from japan and when i enter the code it says the code must be redeemed in the japanese storefront

If your iTunes Store account is for another country, you can't redeem a card from another country even if you are currently present in that country. You would need to either move your existing account to the Netherlands or set up a new account in the Dutch iTunes Store, either of which would require you to also have a valid Dutch mailing address. Unless you're going to be in the Netherlands for quite a while, I would suggest you just give or sell that iTunes card to someone who lives in the Netherlands.
Regards.

I have recently bought Photoshop Elements. It has a redemption code on a seperate card but when I enter the code it says it's invalid.

I have recently bought Photoshop Elements. It has a redemption code on a separate card but when I enter the code it says it's invalid.

Where are you entering the redemption code?
Try Redemption Code Help

HT3702 Hello, I'm visiting in the USA and i bought an iTunes card. But when I enter the number it says that its not compatible with my Canadian account...What can I do?

Hello, I'm visiting in the USA and I bought an iTunes card. But when I enter the number it says that its not compatible with my Canadian account...What can I do?

Return it or give it to someone in the U.S., then buy one in Canada when you get home.

I bought a itune card from walmart and when i enter the code it say it had already redeemed

i bought a itune card from walmart and when i enter the code it say it had already being redeemed

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger.

I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

martinfromdevon wrote:
Warning to iPhone users. Do not start the update of the iPhone software using iTunes.
Nonsense, and very misleading advice. I've updated iPhone 3G, 3Gs,and 4 through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones. Of course, I've never jailbroken my phones either. Hack your phone and have update problems? I've got news for you, the problems are not a result of iTunes or Apple's updates.

I am trying to upgrade EPM 8.9(8.49.23) to EPM 9.1 (8.53.08). During dataconversion step the AE process finished succssfully in few seconds. When i see the log it says "There are no conversions to run for upgrade path PF89 (18028,10003)". Please let me kn

I am trying to upgrade EPM 8.9(8.49.23) to EPM 9.1 (8.53.08). During dataconversion step the AE process finished succssfully in few seconds. When i see the log it says "There are no conversions to run for upgrade path PF89 (18028,10003)". Please let me know why it didnt do any conversion. Am i missing something?

yes, that app engine didnt inserted any rows. So now when i tried to drill down i found that there was no data in the "new demo" database on table UPG_DATACONV. That is the reason for all this.
When i applied required for upgrade patch in demo it said couple of patch already exists so those update i skipped. Now when i check upd877654 has a step which imports the data in this table. my change assistant told that the update is already available in my demo so i skipped. Now i am not sure what to do.
I tried reimporting the data and running the analyzer again. But worried that there can be any issues due to this.

I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginabl

I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work. It won't show up when plugged into the computer. Only charges when plugged in the wall or a car charger. I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
As per the forum term of service you can't get help here. Use google.
that's the downfall of jailbreaking your phone.

My iPhone 6 plus will not automatically wi fi sync with iTunes 12 when attached to a power supply.

My iPhone 6 plus will not automatically wi fi sync with iTunes 12 when attached to a power suppy
i can manually sync from phone or iTunes on MacBook but will not auto sync.
have latest versions of IOS8, OSX Yosemite and ITunes 12.

Good day dexv,
There are three conditions that must be met in order for an iPhone to sync automatically over Wi-Fi. It sounds as if you have met one of them, can you check to see if the other two are met as well?
See this article -
Sync your iPhone, iPad and iPod touch with iTunes using Wi-Fi - Apple Support
The iOS device will sync automatically when the following conditions are true:
The iOS device is charging.
iTunes is open on the computer.
The iOS device and the computer are on the same Wi-Fi network.
Thanks for using Apple Support Communities.
Safe computing,
Brett L

How do I get a serial number when I enter the number it says this is an invalid number?????

How can I get a serial number when I enter the redemption number in caps and lower case letters , I get indication of invalid Number??????

penteltack,You have purchased Creative Cloud which is active & has no billing issues.
CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
Please refer to:
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

I am unable to connect to my WIFI.It keeps asking for a password and when i enter the password it says that is unable to connect or i have entered an incorrect password

I am not able to connect to my Wifi. It keeps asking for a password and when i enter the password it either says Unable To Connect or Incorrect Password.
This occurred only after installing a new Wifi router from Qtel (service provider). any assisyance is greatly appreciated.

You should call Qtel technical support and ask for help.
Where did you get the password that you are trying? What does it look like? (Length, type of characters)
Do you know what type of security is being used? WEP, WPA, WPA2

IPhone 5 won't connect to wifi since update to iOS7-says incorrect password. It seems to have forgotten the password to two wifi locations I use daily. When I enter the passwords manually, I get message "Incorrect password for ......(network name)"

I reviewed another post on the support community that initally appeared to cover this topic. That question was replied to, and the person was referred to apple support pages that detail how to get one's iphone to link with wifi (turn off device, reboot router, go to iphone settings->wifi->click "i" next to your problem network and select "forget this network").... How do I select "forget this network"- it's not even an option (maybe it would be IF I could get the iPhone to connect to the network, but then I wouldn't need this question answered...)
I have multiple other computers (Macbook Air, iMac 2011, and PCs), as well as new iPad (also recently updated to iOS7) and my wife's iPhone 4S (running iOS6), all of which have no problem connecting to our networks (and no access passwords have been changed). Only my iPhone 5 seems to be left out in the cold. The iPhone 5 "finds" the networks, but will not accept correct access passwords as "correct", therefore cannot actually connect to password-secured wi-fi networks (at least the two I use daily- therefore I assume this problem would follow me elsewhere I might attempt to access a PW-protected network such as WPA/WPA2, etc).
Any ideas where to turn next, or is anyone else having similar problems? Thank you-

Hi, Troy5.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of the router can correct the issue that you are experiencing. However, the issue could be a little more complex. Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology. Below, I have included two articles. The first article will cover basic Wi-Fi troubleshooting regarding iOS device connection. The second article cover the recommended settings for current Wi-Fi access points.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H.

My 2008 Mac Pro running Lion will not play HDV1080i60 footage in FCP 7. When I open the sequence settings, all HDV codecs are hdv1, hdv2, hdv3, and so forth. Anyone have any idea how to fix this?

My 2006 - 2008 Mac Pro running Lion will not play HDV 1080i60 footage in FCP 7. When I open the sequence settings, all HDV codecs are hdv1, hdv2, hdv3, and so forth. However, when I open the project on my other Mac Pro running Snow Leopard and FCP 6, the footage works fine as it does on my newer Imac running Mavericks and FCP 7. I have tried a Quicktime update on the Mac Pro that the footage doesn't work on but it says that I already have the newest version of Quicktime installed. I have also tried reinstalling the Final Cut Pro Studio twice, still no fix. I'm completely out of solutions and need to be able to edit HDV footage on this machine. Any help would be great. Thanks.

there was a recent software update that seemed to screw HDV up. Do some searching here over the last month or 2 and you'll find a bunch of posts and some possible solutions.
Worst case scenario, do as Shane suggests. But might I suggest you take a look at the user tips section of the forum. there are some great tips on how to prevent these sorts of problems by cloning your startup drive, etc.

Firefox 6.02 will not save my privacy settings (Use Custom Settings) when I close the window

I am trying to set up my preferences in Google and it tells me that my cookies are not enabled. I open the Firefox 6 Preferences / Privacy window and select the Custom Settings option, to enable third party cookies. When I close the screen the setting is not saved. I am using Firefox 6.02 with Ubuntu 10.04 LTS.

I took the check mark out of the "Remember Download History" box and closed the screen. It saved the privacy settings.

Bought new computer and trying to install AA 9 standard. When I enter the serial

Bought new computer and trying to install AA 9 standard. When I enter the serial #, it says the # is invalid.

Contact Customer Care by chat or phone.

My touch died and I got a replacement from Apple. I restored from backup, and it installed all my apps. My iBank and Docs to Go will not set up to sync. In both cases, when I enter the numbers it says they are incorrect. They aren't.

Similar Messages

Maybe you are looking for