My TouchScreen is messed up

I have an HP PhotoSmart C4650 All-in-one USB wired to a Lenovo IdeaCentre K210 desktop/tower (Vista 32, SP2). The printer serial # is {Removed for privacy}and the FPU # is Q8418-64001. It works fine EXCEPT: (a) messages on the Touchscreen indicate that it iws waiting for a memory card to be inserted, or for a scan item to be placed face down on the glass. The default I'm used to (until a few days ago) was the touchscreen with three choices: scan, photo and copy. I use the copy commend on the printer but scan from HP Solution Center. I've never done photos, (b) when I attempted a scan it got to showing the preview but wouldn't show the dotted lines and wouldn't show Finish, to click (when the Touchscreen was thinking of photos), and (c) this seems nuts - when I tried to go online to HP.com for help, Windows reported that it couldn't open the webpage.
No real error messages except that the touchscreen wants a memory card, insertion of a scannable item, or it once just printed a blank page when I hadn't touched anything. It beeps and the screen changes on its own.
Changes before the issue? I'm not sure. I had just upgraded PC Tools Registry Mechanic version 11, but their Email Help got me nowhere,  I got several problems at that time, including a failure of my OEM VGA cable, which I replaced and it was fine.
Something that may be related is the USB port. My printer is connected in the back of the tower and there are two USB ports in front, When I insert a flash drive the screen that usually says What do you want to do? stopped appearing so I get access through the Computer Folder, but with the Sandisk Cruzer (that apparently has software that speeds it up) the USB ports don't recognize it and don't indicate an available drive letter. The Sandisk website said this is not a Sandisk product.
I uninstalled-reinstalled the printer software and now have the full-feature version installed.  

You can't.  That's why there is a passcode - if you could "get around it", it would have no value.  You can restore the phone and clear the passcode, but you lose the data if you didn't backup before.
iOS: Forgotten passcode or device disabled after entering wrong passcode

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  • My Iphone was dropped and now the touchscreen is not working....reset it and recharged and still wont slide for me ??????? what to do

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    Did the reset process work? Have you seen the Apple Logotype after pressing the Home/Sleep button?
    If that does not work, I'd suggest to restore iPhone. If even it does not work, your iPhone may need service.

  • My touchscreen will open up apps/trouble texting/sliding open screen/touchscreen after update??

    My touchscreen is messing up..i updated the new update a couple nights ago..ever since, its been opening apps by itself as if i was selecting to open it...i have trouble texting or selecting certain things..for example ill try to text a certain the letter M and itll give me another letter..or ill try to open up twitter and itll select vine app way across the screen...is it some type of calibration that needs to be reset? please help

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.    

  • IPhone 5 Touchscreen

    Just unboxed the iPhone 5 and for the most part it's great.  But one big problem has been occurring with the touchscreen, which I've heard is new (integrated with the display itself versus a separate capacitive layer as in past iPhones).  I'm curious if anyone else has been having this issue or has any suggestions on what to do...
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    Has anyone else experienced this?  Does this sound like I have a lemon or could this be a general issue?  I wonder if it can be fixed with a software patch or if I need a replacement screen/device.  Pretty frustrating to deal with right out of the box, and I don't really want to go anywhere near an Apple Store today with all the craziness that's probably taking place...

    I would go to the apple store and get a replacement or send it in. That shouldn't be happening.

  • IPhone 5 Touchscreen Problems

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    Eventually, I end up resetting the phone by holding down both the standby and home buttons simultaneously for a few seconds.  When the device powers on again, it seems to have done the trick and the touchscreen is back to normal.  However, the problem reoccurs with a fairly high/annoying level of frequency.  (I mean I've only had the device for a few hours total and it's already happened at least half a dozen times.)
    Has anyone else experienced this?  Does this sound like I have a lemon or could this be a general issue?  I wonder if it can be fixed with a software patch or if I need a replacement screen/device.  Pretty frustrating to deal with right out of the box, and I don't really want to go anywhere near an Apple Store today with all the craziness that's probably taking place...

    I spent about 1 hr on the phone with the people from apple care.  Performed the following steps (most I had already performed on my own.):
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    Factory Restore (from handset)
    Factory Restore (from iTunes)
    Power down (several times, with case on and off)
    None of this seemed to make any difference. After the restore the phone seemed to work for about five minutes before going back to doing the exact same thing. 
    I started experiencing the following issues almost directly after unboxing my iphone:
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    When I am able to press a button it often presses it multiple times.
    Screen jumps or acts erratic when trying to scroll.
    After the time I spent on the phone the apple care tech suggested that my fastest resolution would be to try and have the phone replaced at my local apple retail store.  He said that he could set up the replacement over the phone, but had no idea how long the replacement would take.  He also stated that I could continue to use my phone (which doesn't operate properly) until the new one arrives. 
    Hopefully the apple store has some units set aside for replacing/repairing the lemons that apple sent out.

  • Best Buy is a mess, or worse.

    Best Buy is a mess, or worse.  I just signed up for Amazon Prime.  Here’s why:
    I purchased a laptop that arrived with a non-functioning touchpad.  I simply wanted to exchange this broken computer for a working model.  Best Buy could not accomplish this, and showed some abysmal customer service in the process.  I thought somebody at Best Buy should know.  Below are the details.
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    The computer arrived quickly and as promised, but after a 10-15 minutes of use, the touchpad “click” would stick down and the computer would be remain constantly left-clicking.  In other words, the computer was not useable.
    I visited the Best Buy store in Reston, VA (store 297) and showed the problem to the Geek Squad.  They said the computer could be sent for repair (approximately 3 weeks), or I could exchange it for a new one.  Opting for the exchange, I took the computer to the customer service counter.  I was then told that the computer was an online only item and I would have to call 1-888-Best-Buy to exchange it.
    Issue #1 – I bought the computer from Best Buy and wanted to exchange the computer at Best Buy.  As a customer, I simply do not care if your internal inventory systems list an item as online only.  If visiting Best Buy to exchange a Best Buy item, I expect my very basic request to be honored.
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    Issue #2 – Despite my being courteous and polite on the phone, the inconvenience of my request caused this person in tech support to commit an indefensible disservice to a paying customer.  I can think of few things in this world that surpass the rudeness, gall, and unprofessionalism of hanging up on a customer. How little training are these people receiving that they would hang up on anybody, much less a customer?
    I called 1-888-Best-Buy again, waiting on hold for 30 minutes a second time. This person was more helpful. A shipping label was promptly emailed to me and I sent back the computer.  A few days later, I noticed that my credit card was refunded for the computer, but this was extremely odd given that I wanted an exchange for the exact same computer.
    Issue #4 – The Best Buy return forms need to be vastly clearer.  A customer needs to be able to indicate that the product is being exchanged, not returned.  I placed a handwritten note on the form, but apparently nobody at the return center bothered to read the note.
    I called 1-888-Best-Buy a third time.  This time, I spoke with a very nice lady who was (frankly and unfortunately) clueless.  She said that since the money was back on my credit card, I could simply buy the computer again.  I explained to her approximately a dozen times that I wanted an exchange and that if I repurchased the computer again, I would not receive the sale price because the computer was no longer on sale (I believe that the price was then $699).  In other words, the failure of Best Buy to correctly process the exchange would cost me an extra $300 if I was to repurchase the computer.  The customer service agent could not resolve the problem and then transferred me to a new person.
    Issue #5 – From my first phone conversation with a customer service agent, I was given an RA number.  Subsequently, I was told by everybody with whom I spoke that they could not look up my order or exchange via the RA number.  Why does Best Buy give an RA number if it is subsequently useless?  This is a giant waste of your customers’ time.
    I explained the situation a second time to the new customer service representative.  He understood the issue and was very helpful in resolving the issue.  After a few minutes of investigating, he came back on the line and said that the computer was no longer available, but that he would complete the exchange with a like product (HP Envy with 1TB HD and 8GB memory).  This resolution was exceptionally fair and met my expectations (the new computer had a price of $999, after all).
    When this new computer arrived, I realized that it was similar but had some substantial and material differences.  The keyboard is not backlit, the screen has very poor resolution (I’ve spent hours trying to resolve this issue to no avail), the touchpad is difficult to use and unresponsive, the monitor does not open beyond 90 degrees (Okay, maybe 95 degrees…but this makes the computer impossible to use on a desk, or more importantly, on a lap.  Seriously, why would HP design a computer like this??  You have to stoop down to see the monitor because it simply does not open wide enough), and the laptop body is horribly designed with all of the weight on the back, leaving the computer constantly unbalanced and the touchscreen 50% useless).  As I discovered, these differences all boiled down to a very small detail:  The original HP I purchased was a Sleekbook, while the new laptop is not.  One small word, one big difference.
    I then went back to the Best Buy store in Reston, VA and explained the situation.  My request was to exchange the HP Envy that I now possessed for the same model that I originally purchased (the HP Envy Sleekbook).  The lady at the customer service desk said that she could not perform the exchange.  Her rationale was that the exchange could not be made if the new computer would cost more than the original computer that I purchased.  I explained that I was now in possession of a $999 computer and was wanting to leave the store with a $699 computer.  This would net Bet Buy $200.  Regardless of that fact, however, my request to her was very basic:  I purchased an HP Envy Sleekbook, the first exchange did not work, and I still expected to receive an HP Envy Sleekbook.  She then went to find her supervisor.
    Issue #6 – Why can Best Buy employees not make a decision?  Can Best Buy please empower somebody?  Waiting around at the counter while employees search for a supervisor is unacceptable in 2014.  If you need an example, visiting an Apple store would be hugely beneficial.
    The supervisor, James {Removed per Forum Guidelines}, then arrived.  I explained the situation a second time.  James verified that the computer I originally purchased was indeed available at a nearby store.  But, he would have to charge me an extra $300 for the exchange.  Thinking that this was preposterous, I asked him to explain.  He said that he could not verify the price that I originally paid on January 1st.  Conveniently, I had a smartphone in my pocket and offered to show him the receipt from my purchase.
    As I did with the first employee, I explained again my very simple request to exchange the HP Envy Sleekbook that I originally purchased for a functional version of the same.  He said that this was impossible because I was shipped an HP Envy Sleekbook as an exchange.  I explained that this like-item exchange was the decision of Best Buy and that I had no control over what I was shipped by Best Buy when they were choosing an equivalent product.  Nonetheless, all of those facts notwithstanding, I was now in possession of a $999 product and wanted to exchange it for a $699 product.  THIS WOULD NET BEST BUY $200!  James {Remvoed per Forum Guidelines} was unwilling to hear any of this, said I would either have to either keep the HP Envy Sleekbook or pay $300 extra to leave the store with the computer that I originally purchased for $399.  These were the options, take it or leave it.
    Here’s the bottom line:  Best Buy won mightily.  Best Buy got its way.  I did not.  I admit it, Best Buy is the victor.  Congratulations.
    I could continue to fight for an exchange, but in Best Buy’s victory, the archaic process and automaton employees have worn me down.  I’ve now given up.  I’ll keep this sub-par, hardly useable computer.  I’ll also hate it.  I’ll also scorn Best Buy when I log on every morning and every evening.
    I’m not without options, though.  As a matter of fact, I’ve now joined Amazon Prime.  The Amazon service is amazing and I encourage every Best Buy customer to do the same.  You order heavily discounted products, you have the help of many customer reviews, and the products arrive at your door the next day.  I’ve already spoken to Amazon’s customer service team, and the experience was first class.  Since my Best Buy experience, I’ve already ordered an iPad and Nikon D3200 for my wife’s Valentine’s Day present.
    Best Buy could have had these sales.  James {Removed per Forum Guidelines} and the Reston store won the battle, though.  The price of losing the battle is that I have to keep a $999 laptop.  The price of the victory for Best Buy, though, is that a lifetime of sales will now be channeled through Amazon Prime.
    I expect Best Buy to do nothing after receiving this note.  But, my ideal resolution:  Please have the manager of your Reston store, along with James {Removed per Forum Guidelines}, write me a letter of apology.  It would be wonderful, and go a long way towards resolving the situation, if both the manager and James {Removed per Forum Guidelines} would acknowledge that when given the opportunity to do the right thing, they instead chose to hide behind inflexible and inappropriate company policy.  When given the opportunity to surprise and delight a customer, they instead chose to not lift a finger to make things right.  When given the opportunity to win a loyal customer, they instead chose the easy path that resulted in alienating a customer.
    All customers have a choice.  My choice is now Amazon Prime.

    Hello cathacker,
    Buying a new computer should be fun and exciting and not fraught with problems after the fact. I deeply regret the numerous obstacles to receiving a successful exchange for your defective machine and for any resulting inconvenience.
    The problems that you encountered are not helpful or endearing in the remotest measure. Having to cope with an unprofessional telephone representative is not the least of the unfortunate circumstances you describe, and for that above all I offer you my own personal apology. There is never a circumstance where behavior of that kind is appropriate and you shouldn't have had to cope with it.
    I was gratified to read that your subsequent call to arrange an exchange through BestBuy.com was successful and netted a comparable computer for the same financial outlay. I was disheartened to hear that, while the offer met your expectations, the hardware did not.  I know that your objective was to exchange the substituted device when you revisited the Reston store, but were you offered a refund during your conversation?
    In any case, it's clear that the Reston store and BestBuy.com created a disappointing situation for you with this purchase. Certainly, this was not our goal. While I understand your decision to pursue a relationship with one of our competitors, it remains my hope that you will one day give Best Buy another chance to win you over.
    Please know that i'm grateful for your eloquent remarks and for taking the time to compose and present them, both here and on our Facebook page.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • IPad Videos touchscreen unresponsive to show video controls

    Hello,
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  • Touchpad touchscreen problems (erratic behavior/not responding correctly/etc) temporary solution.

    I bought a HP Touchpad about a month or two after it came out. It worked pretty much as you'd expect it to until some time ago. I started getting a problem where the screen would go crazy and not respond correctly to my touch inputs. Web pages would jump all over the place, cards would zoom out, etc, in other words, they would behave erratically. After some testing I noticed that certain areas  of the touchscreen would NOT respond at all to inputs while others would make the screen go crazy like I mentioned previously. I looked for information on the web to see if other people where having the same problem and found reports of the same behavior. Unfortunately there where no solutions offered. At that point I tried turning on and off the Touchpad which did not resolve the problem. My next step was to try to reinstall the OS with WebOS Doctor, but I read a post where the user reported similar behavior and reinstalling with WebOS Doctor didn't fix the problem. Needless to say I was bummed out since I figured it was a hardware problem with the touchscreen. After more testing I found a temporary solution to the problem which seems to suggest that the probem could be software. The solution when you get the problem is to hold down the power button and the home button at the same time and keep them pressed until the screen shuts down and the touchpad restarts. Once the OS comes back up it works like it is supposed to until you get the next episode of screen epilepsy. At that point you need to do the procedure again and it will fix the problem temporarily. Usually the fix lasts for a few days in my case. The fix also solves other problems I have with the touchpad. Problems like, videos not playing fluidly or freezing every few seconds although the sound plays fine (youtube), sound gets messed up (sounds are played in a robot like pitch), and others. If anybody has questions or other suggestions let me know, I will answer the as best as I can.
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  • IPod touchscreen not working

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    Make Sure iOS is updated to the latest version
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  • I had my Ipod nano 7Gen factory restored. Nano touch is working smooth without any song init but after i have any of the songs shifted from itune touch buttons get messed up. They don't work. Help me in over coming this issue

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    If the issue is still not resolved, please read this information on servicing your iPod.
    Find the full article here:
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    http://support.apple.com/kb/TS4433
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    Now at least the pen works like a pen again (which means... eraser and right click now works like it supposed to. BUT:
    I am still not able to re-calibrate pen and touch...still get: A supportet touchscreen was not found on the system.
    And now "Pen Tablet Properties" is now shown as: "ISD Tablet Properties". And when i try to open it i get an error: "No Tablett driver found".
    Solved!
    Go to Solution.

    Ok. I solved it.
    for all who encouter the same stuff here is how I did it:
    - deinstall drivers ONCE AGAIN!
      (I went to: control panel, deinstall, ISD Tablett drivers, restart)
    - Then I deleted the folder "C:\program files\Tablett" in there are the driver remainings which wasn't deleted through the deinstall.
    - To be sure I went to Hardware-Manager. On the top there was an unknown device, wich is the just deinstalled Wacom multitouch device. I deinstalled it once again though the Hardware-Manager (which is probably useless... nevertheless this is what I did).
    After another restart I installed the newest multitouch drivers (7.02-19) which i downloaded from lenovos homepage... DO NOT USE LENOVOS UPDATE TOOL.. It didn't work for me.
    After the install, another quick restart and violá it worked. :-)
    Pen and Touch works. I can calibrate everything and can open Touch and Pen preferences in control-panel.
    bye

  • XPERIA Z1 TOUCHSCREEN TOO SENSITIVE

    HELLO
    I HAVE SOME TOUCHSCREEN ISSUES WHITH MY XPERIA Z1.I PUTED OUT THE ORIGINAL FILM FROM THE PHONE AND THE SCREEN BECAME TOO SENSITIVE WHAT CAN I DO TO DEACREASE SENSITIVITY .I THINK MY WET  HANDS MAKE ME PROMBLEMS TOO.SORRY FOR MY BAD ENGLISH

    1. Using a file explorer go to System > Usr > Idc and find a file named max1187x_touchscreen_0.idc.
    2. Open it in a text editor and search for ‘Touch Filter’.
    3. Below that there is the following code ‘touch.filter.level = 2′. Change the value of it.
    If you do and it messes up something then don't come back complaining - You do this at your own risk
    For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

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