My wife can no longer transfer music from her library onto her iphone 3gs. When I click manage music manually it says she has another library, nothing has changed and everything is up to date. Help!

We have seperate profiles too, on our windows laptop, and seperate music libraries, and mine works fine... Managing music manually says she has another library connected, but this is simply not the case. When I check in preferences, it has the correct filepath... So now nothing from her library with transfer over. Using iTunes 11.01 but this happened on 11.

Why have Apple made this so bloody annoyingly complicated. She bought a downloader from the Apple store and downloaded music on her phone which I subsiquently downloaded to our laptop. I placed this music into the iTunes Folder. I even went ot the correct location to see if it was there, and it was! But now, nothing in her library will transfer, even purchased music. Clicking on the Manage Music Manually button only makes it say that she has more than one library and her phone will be wiped if she goes any further. What is the bloody story with iTunes!!? It looks lovely but works like something out of the dark ages. No wonder people are moving to Android in droves...
Anyway, any help, ideas or criticisms will be welcomed. Nothing I have tried (updates etc) has worked. I have checked the files in question, the format is fine, they even play in iTunes which means they must exist. I have physically checked this too, so what's the story???

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