My wifi network connection is not working, will read "unable to join". Am able to access as a guest.  When I hit the blue arrow on the right hand side of my network there is no information e.g ip address, subnet mask, etc.  This info is in my guest area.

My network has not been working today.  When I click on it it says "unable to access nhe network".  My guest network will work.  When I hit the blue arrow on the right hand side of my network there is no information in the IP address, subnet mask, router, etc.  There is information in my guest section when I checked. I have unplugged and replugged my router and turned my Wifi button of and off, started and restarted my Ipod as per internet suggestions.  Would anyone know how to get my network reactivated.  I am nervous to hit reset network settings in case I lose all my music and icons, etc. added since I got my Ipod.  Thank you for any assistance

Do other devices now connect?
Did the iPod connect before?
What encryption/security is the router using?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • On my home wireless network, the iphone 5 won't let me enter the IP address, subnet mask and router info. I was able to enter the DNS and Search Domains. How do I open up those fields?

    On my home wireless network, the iphone 5 won't let me enter the IP address, subnet mask and router info. I was able to enter the DNS and Search Domains. How do I open up those fields?

    Apparently the router is not sending the info to the iphone. How can I make that happen?

  • When I type in site, page does not load it but have to click arrow icon at right hand side to load

    I have just download lates Firefox version. But for some reason, when I type in name of website, it does not load but have to click arrow key on right hand side of address bar so this happens.
    If I go to bookmarks but, pages loads with no problem.
    Also do I need Java?
    Kind regards and thank you
    Tonio Galea
    MALTA

    This issue can be caused by an extension that isn't working properly.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Std 9.0 + Access 2007 + network connection, PDFMaker not working anymore

    Hello,
    when i try to create a PDF file from an Access report, it isn't working anymore when i have a network connection. It worked for months, but yesterday Access 2007 crashed and it asked to deactivate the COM Add-In from PDFMaker and my Co-Worker clicked on yes while i was absent. So even after reactivating the Add-In and reinstalling the whole Acrobat Standard, i can't create any PDFs anymore from Access 2007 while i have a active network connection. When i plug off my network cable, it's working, as soon as i plugin the network cable again, it's not working anymore. And it only happens in Access 2007, PDFMaker in Word, Excel etc is still working fine.
    Anyone got some ideas or solutions?
    Best regards
    Chris

    Can you create a PDF by printing to the printer? It sounds like you may simply need to do a repair to Acrobat.

  • HP Officejet Pro 8000 A809a - network connection does not work

    Hi,
    I just purchased the Officejet Pro 8000 (without wireless). Printer works great when connected and installed via USB, but network connection is just ... awkward. Meaning it doesn't want to work
    Question: when I connect the printer via ethernet, the printer should automatically obtain an IP-adress from my router's DHCP-server, right?
    Well that doesn't happen here. I printed the network configuration page several times, each time it states that the printer has the IP 169.254.90.4 with 255.255.0.0 as subnet. My local network is 192.168.2.0 with 255.255.255.0 as subnet. So the connection to the printer cannot work. Why doesn't the printer automatically obtain the network config of my network and how can I change this behavior?
    Any help would be very appreciated.

    Sometimes DSL providers have more control over the router than the printer likes.
    - Unplug the telephone line and printer's Ethernet from the router.
    - Turn the power off on the router, wait 30 seconds, then turn the power back on.
    - Connect Ethernet between the printer and router.
    - Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
    - In screen you will find a Networking Tab, then on the left Wireless, then the IPv4 Tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 255 (the last number in the address).
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Use the router's IP address for the gateway and the first DNS (leave the second blank).
    - Finally, plug in the phone line and test.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Forget This Network stopped all access to available network configurations.  How can I enter IP Address, Subnet Mask, etc. to get back the only network available.  HELP!!!!

    I selected Forget This Network on my iPhone 5S by accident. Now I can see the network but none of the IP Address configuration is there.  The phone keeps searching with no result.  Been doing this for 2 days.    I have the IP address information, but I cannot enter it.  I have reset my Network settings, restarted my iPhone, Renewed the Lease.....  I must get wifi soon!!!!  But how? Two weeks ago I had the most current update for my operating system....

     Hey Jeanne,
    The last thing you can try is to reset the network settings on your iPhone. It will clear out the other networks that you have joined. Let me know if this helps. 
    If the screen doesn't rotate on your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/TS3805
    Take it easy,
    -Norm G.  

  • Iam unable to connect to wi-fi keeps saying unable to join network

    I am unable to connect to internet keeps saying Unable to join to network.can anyone tell me what iam doing wrong

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Scandisk Extreme Pro class 10 Cd card does not work in reader

    My SD card will not work in reader after I took pictures with my 60D and tried to transfer to MacBook Pro.  I tiook the card to best buy and it worked in all IMacs and MacBook Air but none of the Macbook Pros.  I read a couple of blogs and they said its the i7 processors that are having the problem.  i don't know what the processors were at the store but I do know they weren't working.  Does anyone know of a fix for this?
    MacBook Pro
    MacBookPro8,1
    Intel Core i7
    2.7 GHz
    8 GB

    solo22 wrote:
    My SD card will not work in reader after I took pictures with my 60D and tried to transfer to MacBook Pro.  I tiook the card to best buy and it worked in all IMacs and MacBook Air but none of the Macbook Pros.  I read a couple of blogs and they said its the i7 processors that are having the problem.  i don't know what the processors were at the store but I do know they weren't working.  Does anyone know of a fix for this?
    MacBook Pro
    MacBookPro8,1
    Intel Core i7
    2.7 GHz
    8 GB
    I am unable to read the class 10 cards in my i5 quad core 15" MBP, as well. There are reported fixes, including resetting the System Management Controller (SMC) (see the details by following this link => http://support.apple.com/kb/HT3964)... but so far, nothing I have found/tried will work with the class 10 cards, regardless of the SD card's storage capacity.
    EDIT TO ADD: My cards are Sandisk Extreme class 10, 16GB SDHC cards. I don't have the Extreme Pro version of the card. My personal experience leads me to believe the issue is related to the SPEED of the card and NOT THE SIZE.

  • Cant buy from itunes store, message says there was a problem downloading - the network connection could not be made

    recently changed my PC and successfully exported my itunes library. My problem is that when I now try to buy a song I get a message saying that there was a problem downloading (song) and that the network connection could not be made. Occasionally I get that the itunes store is temporarily unavailable and to try again later. The old PC was running Windows XP and the new one Windows Vista. I have already tried downloading a fresh version of itunes and ticked the repair option. Everything else appears to be working normally. Can anyone help please?

    Still having trouble, the computer is authorized and appears normal in its function. Recently discovered that while it lists items I have purchased on another device it will not let me download to this computer and shows the same message as above. Also noticed that itunes says it is not connected to the internet which cannot be true because the list of previous purchases appears. Any help gratefully appreciated

  • Programs that require a network connection won't work because there is no virtual IP address available for this session.

    Programs that require a network connection won't work because there is no virtual IP address available for this session.  Per application IP virtualization is enabled.
    There are in fact available IP address's within the dhcp scope.  Before I dig to deep into root cause.. Could the problem be RDS CAL licensing running out, or isn't that not a symptom of my error message?

    Hi,
    Thank you for posting in Windows Server Forum.
    As per my research, there is no any issue related to RDS CAL licensing. Prior to the issue which you are facing, there are some basic setting which need to configure.
    Application Compatibility – Turn on Remote Desktop IP virtualization
    Some applications require a unique IP address, which is by default logically not the case if the application is running on RD Session Host. To solve this issue, Remote Desktop IP Virtualization is introduced. With this setting you enable the IP virtualization
    feature. When enabling this setting you need to specify if the virtual IP is provided per session or per program. When using per program you need to define the executable to which an IP address should be configured. Desktop IP virtualization also needs the
    configuration of the next setting.
    Application Compatibility – Select the network adapter to be used for Remote Desktop IP Virtualization
    When you need to use Remote Desktop IP virtualization configuring this setting is mandatory. You need to specify the IP address of the Network Interface Card which should be used for this feature. Besides the IP address you need also to specify the network
    mask using the slash notation, for example 192.168.77.201/24.
    Application Compatibility – Do not use Remote Desktop Session Host server IP address when virtual IP address is not available
    More information:
    Microsoft RDS Policies explained (Part 2)
    http://www.virtualizationadmin.com/articles-tutorials/vdi-articles/microsoft-hyper-v/microsoft-rds-policies-explained-part2.html
    Configuring Remote Desktop IP Virtualization II
    http://blogs.msdn.com/b/rds/archive/2009/07/15/configuring-remote-desktop-ip-virtualization-ii.aspx
    Hope it helps!
    Thanks.
    Dharmesh Solanki

  • HT201210 Hi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is do

    Hi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is done. I have not done any back ups and obviously dont want to lose any information. Please can anyone help
    Thanks
    Roger

    Hi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is done. I have not done any back ups and obviously dont want to lose any information. Please can anyone help
    Thanks
    Roger
    [email protected]

  • "We could not complete your itunes store request. The network connection could not be established. There was an error in the itunes store. Please try again later."

    When I try to open the home page in my Itunes I get the message "we could not complete your itunes store request. The network connection is not be established. There was an error in the itunes store. Please try again later." It had been working just fine, in fact I had just purchased a song & edited my itunes account. Could changing the name on my account have cause the error message or is something else going on? This is a brand new computer.

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • Im using an iphone 4s with the latest firmware which is 6.1.3 but my wifi button keeps going grey how can i fix it? i rested network connections and it worked for a while and went grey again,what can i do?

    im using an iphone 4s with the latest firmware which is 6.1.3 but my wifi button keeps going grey how can i fix it? i rested network connections and it worked for a while and went grey again,what can i do?

    Have you worked through the Troubleshooting iOS and WiFi knowledge base article?  If not, see if there is info in there that might help.
    Is the WiFi greyed out on all WiFi networks or just the one?  If it does this on all then there may be a hardwaer problem that needs attention from the techs at an Apple store genius bar.
    Before that, however, try a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if it appears.  That clears a lot of iOS hang ups that occur.

  • Help i have an old ipod touch today the wifi seems to be not working... I've been typing the correct password for my network but it doesnt work!

    Help i have an old ipod touch today the wifi seems to be not working... I've been typing the correct password for my network but it doesnt work!

    If you are sure that your password is correct try restarting your router by removing power to it for 30 seconds and restarting. On your iPod go to Settings > General > Reset > Reset network settings. Now try to connect.

  • I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

    I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later."  and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

    Hello, constance132. 
    Thank you for visiting Apple Support Communities. 
    Here are some troubleshooting steps that I could recommend when receiving error -50. 
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

Maybe you are looking for

  • How to install the fonts that come standard in other environments

    I am new to archlinux. I've used Fedora and Ubuntu before. I have a fresh install and it runs smooth. I like it a lot. There are a few things I need to work out. The thing I'd like to do at the moment is to get the fonts that other desktop environmen

  • Delimiting an  Org Unit when the sub ordinate relationships still exist.

    Hello All, I tried to delimit an Orgunit when there are subordinate positions already assigned. I am able to delimit without ending the relationships first. Why SAP is letting do this. Now after the delimit I have Orgunit with end date of 06/22/2207,

  • Preloader that changes external swfs every 5 seconds

    HI, I've done an web banner in flash that loads an external swf and changes for another external swf after 5 seconds. The banner have a preloader, but the problem becomes when it loads the first time. As the swfs aren't cached in the browser's cache

  • Wrong link in safari default bookmarks (italian version). how to contact safari team?

    i'd like to suggest to safari team to not include, in italian version of bookmarks, www.wikipedia.it, because that's not the official site, that is it.wikipedia.org. But i can't find a link for writing to safari team. Further reading (in italian): ht

  • Oracle Application Server 10g Version?

    --> Please tell me which Version I Install of Oracle Application Server 10g. --> Its Installation and Configuration video. --> How to Deployment/ Run Application on it and how its URL would be accessed from the client Computer --> Did we need to inst