My windows 7 cannot recognize my iPhone 5s. I followed all the instructions indicated in the apple website but nothing works.. It says "access denied" What should I do? Thank you so much.

I bought new phone last week and as I was trying to load music in it, my PC won't recognize it. It's not chraging either. I googled it then it led me to apple website then there's an instruction to follow there. I followed it all then after installing the USB driver it says "access denied" I don't know what to do anymore. Any help? Thank you so much.

Hi jenramayan,
Welcome to the Apple Support Communities!
At this point I would suggest completely uninstalling iTunes and all of its components in the correct order and installing iTunes fresh again from the apple website. Please use the following article as reference.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
I hope this helps,
-Joe

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