N97 V2.1 - Observations

As all the other N97 V2.1 threads seem to have gotten off topic I thought I would start this post for people to add their observations on the new firmware update.
My observations:
* RAM - Up to 10 MB more free and better RAM management, unfortunately the internet based widgets and Nokia messaging still use a lot of RAM which I suspect has a negative effect on the stability of the device (shame that Nokia didn't put 256MB RAM in the device as it's not living up to the Nokia marketing of the N97 and it's not reasonable to be expected to not use these features).
* Widget UI - The widgets seem to be more stable and refresh properly.
* Kinetic Scrolling - I still have sticking but it occurs only initially when I navigate down into a folder with a lot of icons (I suspect this has to do with the underpowered CPU, another design fail by Nokia).
* Web browser - Seems to be more responsive and stable.
* Photo gallery - Seems to be more responsive but still has a little lag (again probably due to the poor choice of CPU).
* Music player - Seems to be better but still slow (CPU again).
* General system - Seems more stable but still slow and I have had to restart the phone three times in 12 hours.
* Other observations
Menu>Settings>Phone>Application sett. - has a bug that just drops you back to the Menu level.
No option to turn off auto-rotation for phone calls.
Bug with the caller image not being constrained within the proper area.
Contacts still doesn't exit properly.
No improvement on free space on c: (Nokia should have put at least double the NAND memory in).
Music player back UI inconsistency.
No virtual keyboard in landscape mode.
Nokia messaging still not properly integrated into the phone.
Useless, unremovable trial apps still included in the firmware (Nokia listen to your customers and get rid of these).
These are just my first observations and I'm sure over time I will notice more things but at the moment I would say that this firmware update is an improvement.
Unfortunately IMHO nothing will overcome the poor design choices in relation to the CPU, RAM & NAND memory. I guess we will just have to live with the major shortcomings of this device but Nokia could definitely make it easier by clearly informing N97 owners about the roadmap for the device.
Nokia N97 (RM-507) v 22
iPhone 4 (Coming Soon) - Lemon N97 - SE - Nokia 8210 - Nokia 7710 - Nokia 5100

Updated today and i must say it seems to make the device run alot smoother One thing i noticed though was that when you go into applications it slows down alot though this is probaly due to the amount of stuff i have in there lol. We i can say for the mean time the update is one of the best
have to give it a couple of days i guess and see if it turns bad or not lol

Similar Messages

My experience with the N97 - "my last Nokia"

Hi everyone,
I know this is a user-to-user support forum but I believe a complaint to be some sort helps users to decide whether the N97 is for them or not. Before you read on, this post will contain comparisons to competitors, so if you hate apples, feel free to ignore me! (Also I don't think users should stop harassing Nokia for what they have done to us - the more complaints the better. Igoring customers is not a very good corporate strategy. Eventually it will take them down - people buy Nokia for quality, otherwise they could buy a rip-off from ebay).
Just skimming over the posts shows me that I am not alone. So let me share my experience with Nokia and the N97. I am too tired complaining about this phone, at least I think my experience has made sure that no-one of my friends and relatives is ever going to buy a Nokia again.
When I bought the phone for then 500 pounds at the Nokia flagship store in London it seemed nice enough. Good camera, decent keyboard and features competitors could only dream of. Unfortunately, that's paperwork. For a start, the much advertised facebook application was completely disfunctional and taking into account that Nokia clearly tried to compete with the iphone (my apologies again for mentioning a competitor) frankly a lame joke. I know a firmware update has somewhat relieved the situation now, but I will come to that later.
Okay, so I have disabled the facebook application. Not a drama, surely the rest will work okay. But then after a week some of the pictures I took with the built-in camera weren't accessible anymore (broken image displayed). Again, I have another camera and I was hoping for a firmware update so I ignored it. I had now started using the joikuspot app to browse the internet on my linux box. Very nice. I started using email a lot on my phone but again was disappointed. I have a £165 ipod touch here. Without kinetic scrolling and an extremely bad UI design, by which I mean the icons and menus (ignoring the graphics flaws all the time) it is no match for the ipod, so what i did was to use joiku spot with my ipod touch. Before that firmware update the N97s browser was also still buggy so I used joikuspot for that too. I was now down to using my £500 smartphone as a wireless modem. What a shame. But I was still hoping for some kind of magic update.
Then finally, I found out about the firmware update. I had to open my phone, check the serial and visit the Nokia website. Unfortunately, the Ovi software and drivers supplied with the phone did not recognize my N97 properly. Something which I think was fixed with the firmware update (anyone seeing a circular dependency here? ) Furthermore, the built-in firmware update over 3G seemed to be disabled. So I made the journey back to the flagship store in London, explaining the problem. I was greeted by an extremly rude employee. Well, I think that's not really his fault, I guess he was just sick of all the complaints. Anyways, I told him that the 3G update was not working and he started to be really patronizing telling me that I wouldn't listen to him (he said it was "working" but "disabled"). Maybe I should have told him that I am a software engineer and that in 99.9% of the cases in which we disable a feature, the reason is that it is "not working". Anyways, he kindly allowed me to use one of their machines to update the firmware "at my own risk", which worked. At no point I have received an apology for the fact that I have paid Nokia £500 to beta-test their products.
Now of course, the firmware update has succeeded, but is all fine? Far from it.... As many report on this forum the N97s battery meter is faulty. Countless times, my phone has just literally died overnight. It even forgets time and date! This is more than bad - every phone I have had so far complained about a draining battery well in advance. I had to dig out my old phone to serve as an alarm clock again - the fact that the alarm clock itself is unreliable is a alltogether different matter... One time the battery died during the day - after doing nothing for 4 hours in my sports bag (started with 1 bar down). When I had to make a call that day, for the first time in I don't know how many years I had to use a telephone box. Progress?!
The firmware update has also barely improved the email client - just a few ui glitches solved. However, the biggest issue at the moment seems to be the weird memory organization. When I buy a phone I don't want to deal with something like the c drive problem. Reinstalling applications on the 32gb partition helps somewhat but why didn't Nokia do that in the first place? Has this phone never been tested?The phone is still way too slow.
I can't comment on the iplayer app - says it needs wlan to work. But the youtube player has crashed every time i used it. And by crashing I mean it took down the whole phone with it. I admit that my ipod crashed a few times too - in just under a year (~3 times). But the reset was straightforward every time. With the N97, the only thing that seems to help is to take the battery out!
Before I forget, the N97 doesn't even work as a phone. In a 30 minute conversation, the call got dropped 4 times. I don't know whether it was because of a calibration issue with the proximity sensor or a more serious problem, all I know is that this is unacceptable!
I am sick of the phone and Nokia's service. The joikuspot app ran out and asks me to pay... I have paid £500 pounds for the bloody phone already. The adobe reader asks me to pay... (somehow it ran out without me even using it). Maybe you see why I am getting angry now - the only use case that actually put the N97 on top of my old phone was gone. What infuriated me even more, is that Nokia bundles this software with the phone. It cannot actually be deinstalled! It just sits there merrily and takes up my hard drive space.
Last but not least, I have written to Nokia already, but not received a response! This is a Nokia forum with Nokia employees following the posts. I would be very, very, very grateful if Nokia could give me a refund. However, with them not even acknowledging the various problems I somehow don't see that coming. I'll probably have to sell it with a massive loss on ebay.
Cheers,
Will
P.s.: I have all the same small issues as the other guys here - slider lock at the side not working etc. You are not alone... Has anyone complained about the music player? I have 16gb of music on the phone and scrolling is impossible! The Symbian OS is so obviously not built for a touch screen that it hurts. Of course they don't put much music on the phones in the Nokia store so people only find out when they get home...
Message Edited by alcroth on 12-Sep-2009 11:32 AM
Solved!
Go to Solution.

hi ! the nokia n97 is a really an amazing device. It keeps up to the promise of live online 24 x 7. I discovered it and wanted to share. Still there are some unanswered questions and if any vetran could help would really appreciate.
i am an user from India. and have the n97 for about 3-4 weeks now. Practically I have been living online 24 x 7 as The list of unexpected issues that a nokia n97 offers seems unending, some of which i am narrating have made me scout on the web to try n search answers.Not that i will be able to action information you provide instantly. My new phone has gone for reparis(sic), so once its back can do that & will acknowledge your replies.
My Quests:
1. First things first! How to request for & get refunds for a Nokia Phone in India.
2. Is there a touch querty as an input method? like windows mobile ? Request Know How. I now seem to agree to the feedback on one of the blogs.. that nokia designers feel that the average size of user hands would be that of big people & fingers like a japaneese teen. The physical keyboard does not seem to offer any additional functions other than text input !
3. Predictive text where in the touch screen menu, the words dont get auto completed. This increases the number of taps/input strokes. Is the n97 intelligent & learn words from sms, contacts, emails. my blackberry does so. Request Know How & any options to edit custom dictionary. Auto Punctuation ? Am i expecting too much already ?
4. Single hand use of phone impractical using touch pad t9. Entering alphanumerics on the physical querty is a nightmare... Request Know how on tips & tricks.
5. Green tick yes or v button on top left of the text input screen. friendly again only for big handed people. Could this have been at bottom right. Is alternate screen for text input touch t9 available? Requested Know how.
6. Unnecessary taps additional taps alomost in all menus...for eg.. sending a biz card from n97 requires 5 taps... in the other mobile phone systems it can be done in 3 taps. Requested Knowhow for shortcuts.
7. Can In a nokia we get a view of the entire events as single thread.... No Provision for search display against keywords upon I can get call logs, messages - Here in Nokia, no search filters / advanced search and all searches results plotted to applications vs person/events. Requested Know How if it can be done like blackberry / windows mobile.
8. Copy & Paste across applications. eg. Select text from web page copy n paste on message application.... possible on Nokia...? Requested Know How
9. Call& Event Logs e.g Missed calls. If there are 5 missed calls the log will show the last called time only. In most other mobile systems Blackberry, windows each event is logged against a user. Requested know how on how this is handled in Nokia.
10. Lag in picture display upon call. Number displays first and after few seconds lag the pic pops up. Is this normal & acceptable ? Other windows / rim devices show it instantly.
11. When will Nokia enable usage of Native clients like google talk, yahoo like blackberry, iphone ? Any know how on possibility of release. Any equal alternatives suggested for n97. Tried Nimbuzz, Fring, Ebuddy. Miss the chat message notification icon on home screen, notification on the chat messaging icon, sound, breathing lights.
12. Is there any planning for better email client? Likely Release dates?
13. The Java App for GMAIL on blackberry shows an indicator on icon in addition to customised alert setting tone & breathing light for new messages. Retreiving Emails is consistent & auto on other devices. The Nokia Does not seem to auto refresh + No Notification. How is it handled on Nokia ?
14. Can user friendliness be something where we can do actions with a contact or on contacts screen single view... e.g see contact on google map, Help on contacts screen/n97 help, lookup contact on server, filter by category. new address, new group, view, edit, delete, activity log (incl sms, mms, email, calls), call, sms, mms, email, send as attachment, send as im, add a custom ring tone, add picture, options - sort by, separators, sync settings, actions, switch
applications, exit. We have seen it on inexpensive phones. is it possible to be done on Nokia?
SOME OF MY STILL UNRESOLVED PROBLEMS Post upgrade to ver 12. Did you also face similar bugs/issues?
15. Contacts inaccessible – “Memory Full Error”. No other applications were active at the time of the error. Just unable to reach any of my 3500 contacts through the contacts options & do anything.
16. Pbk2 error upon selecting contacts in the messaging application.
17. Audio Delay upon receiving a call. No Sound upon connection of incoming call. Especially if picked up too fast.
18. Shows as searching for network constantly many times a day. We have 2 n97s & observed that both n97 almost have similar timing of network loss. Whereas, our other devices like blackberry do not show any weak signal signs.
19. GPS Lock. Keeps searching for GPS locks constantly i.e Drops connection to GPS network frequently.
20. Unpredictive battery talk time, standby & required Charge time.
21. Voice inaudible at other end, when using loudspeaker & especially during calls from moving vehicle.
22. Camera:
a. Picture clarity issues. Secondary camera highly pixelated. Primary camera shows light flooding on pictures. Clarity Missing.
b. Erroneous Time stamp on images.
c.Lens Cover Started to show minor scratch pressure.
23. Ovi Suite recommends erroneous updates for E.g Maps 3
24. Text Input touch t9 screen freezes / Hangs, especially when entering special characters like period(.), comma(,), exclamation (!) etc
25. Selectively & at random contact Name not displayed on Caller ID (sometimes)
26. Selectively Message & Message delivery display number, instead of stored contact names.
27. Sync Issue, All contacts not synced always.
How to sync "categories" field as stored in outlook or how to map custom fields to Nokia.
28. Format Mass Memory error, Unable to format. Unable to delete specific files.
29. The auto lock... When attempted to unlock with querty out .. it still opens in portrait mode ?
30. SMS Logs Not updated. e.g any sms sent before storing a contact.... after storing or adding
contact the number does not get automatically updated to the name. It reflects the number still in the logs.
31. Picture caller... The face is half cut ..Looks weird on most images... as the number is not transparent. In landscape mode there is enough space on the screen to put up the answer or reject buttons and displaying the numbers.
32. Browser will close on its own & return to menu or home screen.
thanks in advance for your time to stop & read. Pls do send any information that you think will be useful to me for making the n97 do some work.
NEW additions:
(tested on another n97)
33. Predictive Text :
Usage for auto word completion only on physical keyboard, when the Dpad down key is used it throws up options but the way the scroll is designed you can see the full word and one makes mistakes.
34. another strange behaviour is on the text input... this was on an email i was trying to reply. the stylus touch will paste the last keyed in word !! we wonder why.
35. and while showing off the second n97 we have (again 3-4 weeks old) - we were asked how much did we pay for this second hand unit - 50% off .. apparently the comment as the surface has got scratched very badly.
i hope the info is good use to others who want to take the risk of buying this device

N97 Garbage? Nokia RIP

I have for the last 4 yrs been a Nokia user from an early n80 to the buggy useless n97 here is the none response of the biggest mistake in my life/....N97 RIP.....
an email i sent and got noe replys ....
This will be the second email now I have asked you to respond to, regarding
the situation I find myself in and I'm certainly not expecting you to reply
to this either, it absolutely beggars belief that a massive multinational
company such as Nokia has taken it upon themselves to ignore my plight.
I have a recorded now eight phone calls I have made to Nokia care UK I have
been on hold five times for up to 22 minutes at a time and then just hung
up, I was promised by Nokia care UK you would immediately ring me back with
the utmost urgency within 24 hours this is not the case I have subsequently
called you three times today 25th of August 2009, I have been placed on hold
by your operatives so they can get a second opinion as regards my complaint
and yet agin 25 mins later and music ..nothing again?
You gave me a reference number 1-7891938666 , what on earth are you playing
at do you realise your software has destroyed my computer in as using your
OVI software has resorted in me having several viruses downloaded from your
website onto my machine.
Several days ago I purchased an N97 Nokia phone on Orange, together with
this phone was the OVI software that I installed on my windows XP machine,
after the install the OVI software started to collect my photographic an AVI
data, this seemed normal to me until I tried to view my photographs in Nokia
photo.
In Nokia photo I tried viewing some maybe I is that the software had
collected but click in to an AVI Nokia photo requested I download Windows
media 10 player and had a click okay to presume, after clicking okay nothing
happened so I did it again nothing happened again so I carried on using the
software to view my photographs which allowed me to do.
About 30 seconds later my virus software Avast professional alerted me to a
virus I subsequently deleted the virus but it came back again and again and
avast reported that the virus was in fact win 32:Vitro.exe, try as I may I
could not stop the virus spreading in fact the virus was so powerful it
stopped my anti-malware and Spy Bot software from running.
The consequences of this virus which came from your website on request from
Nokia photo and speaking to your colleagues at Nokia care UK all they wanted
to do was to blame Microsoft because in fact the file that Nokia photo was
requesting to download was Microsoft windows media player 10 and so
according to you it was their fault.
When I spoke to Microsoft I spoke to somebody in their technical support
section and they said and I quote because Nokia is affiliated with Microsoft
they have access to the Windows media files through their website, when I
mentioned this to Nokia care UK they also confirmed that in fact they to
were affiliated with Microsoft.
The consequences of this virus has rendered my operating system inoperative
and further information gathered from websites that deal specifically with
viruses and malware suggest that in fact the Win32: vitro.exe virus is a
very aggressive virus and that the only true course of action to get rid of
it is to format my hard drives.
further my external hard drives have also been affected by the win32:
vitro.exe virus I have over 3 TB of information that has been destroyed as a
result of these viruses from your website, I have repeatedly sought help
from both you Nokia and Microsoft, Microsoft has said it is your fault you
say it is Microsoft's fault I am left with 10 years of collated information
treasured photographs treasured videos, treasured letters, and lots more in
ruins because of this virus, at present I am sitting here absolutely
devastated and distraught at my loss I am spending money contacting you for
advice and you are systematically ignoring me, you promised you would
contact me with the utmost urgency don't you care about your customers does
it not matter to you that you have viruses that destroy people's lives and
computers on your website.
What am I to do now I tell you what I will do if you don't do what you say
you can do about it help me recover my last files and tell me whether it is
safe for me to use my Nokia N97 phone or not, I'd also want to be reassured
that the Nokia software is safe to use, if you do not reply to me and gave
me assurances you will help I will contact the BBC, ITV, Channel 4, sky
News, the newspapers including the Times, the Telegraph, the Observer, the
New York Times, Jay Leno anyone that will listen to my plight.
I have given you enough opportunities to help me sort this out please don't
ignore me any longer because in the current climate the way the situation is
right now words will speak louder than actions, I have already prepared a
video for release on youTube detailing the plight I am in, I'm sure if Nokia
UK will ignore me and people out there saying my plight won't.
Don't keep ignoring me Nokia care UK
sincerely yours

In your mail to Nokia, you raise a number of points, but here are a few comments:
I, along with millions of other users around the world, have Ovi Suite and other Ovi software installed on my PC and laptop with no problem - how on Earth can you be so sure that Nokia is the source of the virus that you have came from Nokia? If nothing happend when you clicked 'OK' to proceed with the download of WMP, then -erm- nothing happened. The fact that you noticed the virus shortly afterwards is most likely pure coincidence. What other software do you have installed on your PC that has internet access? Most things that you install nowadays run permanently from the system tray, so they're active even if you down double-click their desktop icons.
What does Nokia having a business agreement with Mircsoft and having access to Windows Media files have to do with your virus? Nothing at all.
The chances of Nokia, Microsoft or any other big company being the source of your virus are as near to nothing as makes no difference, if your AV software is unable to remove your virus then I suggest that you update or replace it, and be more careful about what sites you visit and what software you install in the future.
As for your N97 sat in a corner because you are scared it might have viruses, this fear is completely unfounded. Your N97 does NOT have a Windows operating system, so firstly any viruses that it might have could not infect your PC any more than a Windows virus could infect an Apple Mac, and secondly the Symbian S60 5th Edition operating system in the N97 has no viruses whatsoever. A very small number of viruses existed for much older version of the Symbian OS, but they could only infect a phone if activated by the user running (things can't self-install without your knowledge in Symbian as they can in Windows), and these viruses were so inaffective that they were never developed beyond 2nd Edition - 3rd and 5th Edition phones on sale to day are currently safe from viruses.
Feel free to take your story to the press and media, because the outcome will be that any number of experts will step forward to point out that Nokia is not the cause of your PC problems.
Message Edited by mccbleue on 26-Aug-2009 11:24 AM

N97 mini battery level drops suddenly

I've observed my N97 mini's battery level dropping abruptly from 4 bars to 1 bar (with low battery alarm). The phone's slightly more than a month old and using the latest 11.x.x firmware. Did a bit of googling, and found several suggestions on how to save battery (turn off everything 'smart' on ur phone). That's not the point anyways. I need to find out why the battery level drops suddenly (like what happens when ur battery's dying out), and *not* why the battery lasts X hrs. I'm not sure about this, but I think this mostly happens when the battery level is slightly below max, and I use any app that needs the GPS functionality. But then, there doesn't seem to be any problem with the GPS hardware in the phone, 'coz it usually gets a GPS lock in less than a minute (mostly within seconds). Could it be related to the algo used to show the battery level, or is it that its my battery that's faulty? Any others out there having the same problem?

It's understandable that the batterymeter is not linear (atleast the charge/discharge rates are not). But what bugs me are those sudden erratic drops within minutes (a couple of minutes at times). Anyone who has spent a few days with a dying (rechargeable) battery would know what I'm talking about. It's not a good feeling when u r away from a charge source, and you decide to use one of those power hungry things (like Wifi/GPS) thinking you still have sufficient juice left...and then bam! ... the low battery warning! you just switch off everything, and hope that it lasts till you reach the next oasis. I guess I'd have to analyze this a bit more to understand if its some specific app that causes such behaviour (as mentioned in my original post, i doubt the GPS apps currently). If it happens too often, and even with 'normal' voice+text kind of usage scenarios, its time see Nokia Care I guess. The reason for this post is to know if this behaviour is observed by other N97 mini users as well..then I know there's no point in taking it to Nokia Care.

N97 mini. Battery prob

Hi all.
First i want to know the latest firmware for n97 mini. In ma phone it shows 11.0.045*. But when i ho n search on site for updates this is the line "Latest software release for Nokia N97 Mini is 12.0.110 *". When i updated using ma pc through nokia software updater i got this version as latest "11.0.045*". The reason y i want to do update is.
The problem is when ever i make a call or recieve a call the battery goes down to single point n the mobile shows the battery low msg n shuts off. Its real pain in **bleep**. It works fine when not making or recieving calls. To my surprise i have observed tht the battery runs out immediately when using idea sim, drains lil slow with airtel, vodafone and satys for 24 hrs with docomo sim inside. Can any one let me know atleast wat is the problem.
Thanks n regards.
Adeeb

There are rumours that V12 for the N97 mini is imminent now that V22 has been released for the N97. However, I have not seen it yet and even if it is released today, it may be weeks and even months before all product codes gets it.
I have commented on your other issues in another post.

Is that n97 is qualified to give back to the Nokia...

I bought N97 Two weeks ago. Ive got rattlin smth inside my phone (its a part of qwerty slider for sure), not perfectly shut backcover (it have got a few milimeters free space and make funny sound when im pressing lightly my phone). Yesterday i take off the protective default foil and ive observed few little hollows on the touch screen (one between the light sensor and ear-speaker and second one where the silver ending of procetive foil were.
Do you think those defects qualifie the phone to the change ?
ps.
when i open my qwerty keyboard right part of the screen is on light loose few milimeters also
ps2.
Sorry for bad english, but i need help
Solved!
Go to Solution.

well in this case you have to go to era and talk to them. they are the ones that are responsible for this product for the EU warranty period of 2 years. talk to era first, they should replace your handset tho it might be a pain dealing with them.
Moderator note: Removing non-English sentence.
Message Edited by jeremiahn on 24-Aug-2009 10:08 PM
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia N97 3 months in

as a member of this forum since I got my N97 i regularly read the boards and hear some horror stories and grievances and just thought i'd like to share my observations on the phone so far
as with all new technologies there are always bugs and things to iron out i chose the n97 primarliy as an all in one device as i wanted a change from my iphone and as someone who travels daily for work the ability to entertain me and keep me in touch was a main reason to chose this phone. 32Gb of expandable memory pretty much unheard of for a phone was a killer for me. Video playback as all devices is depending on the formats from ipod to archos to iphone to n95 all seem to have slightly different formats and its just a case of getting a good convertor and getting settings that work i found a ipod convertor freeware software by dvd videosoft (i use the high quality settings)
I now have over 15 films on the phone which all playback fantastic quality
Mp3 playback im pleased with and the beauty of the device is i dont need to bring an mp3 and expensive phone to work wish the player was a little slicker and had a nicer interface but i reckon firmware 2 may sort that. the remotes very nice replaced the headphones. Web browsing is ok not as smooth as the iphone but hey
Camera I havent used much but no problems with the lens cover perhaps because ive used good cases since day 1 and do like to look after the device cleaning it regularly.
The downpoints so far have been for me the missing photos really annoying if you download a pic from the we for album art as you have a 75% chancer of it appearing in the gallery, having to reboot is always a pain but as a follower of new tech have had this since the spv to the n70 to now so i take that as part of having a lot of tech in a small machine. The widgets in particular the facebook widget are bloody annoying as evrytime you lose connection you ended up having to remove the widget and reinstall same with iplayer
But overall I love the phone and wouldnt swap it for anything else on the market Iplayer is a great feature
and being able to drag and drop files and the ever growing instore software and 3rd party apps for me give it the edge over an iphone
as an owner of both i gave the iphone to my daughter and have no regrets roll on firmware 2.0

Hi Roryh,
Welcome to the forum. I would like to help you with this.
Can you please drop me an email with your BT Account details and a link to this thread. Send email to [email protected] I will need to take a look at your account to see what payment options are available.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

N97 Touch Screen Problems

My N97 has intermittent touch screen problems where it will either respond in the wrong location, lag, or just be completely non-responsive. I'm pretty sure that it's not hardware as after completely rebuilding (remove all apps, format the mass memory, hard reset, re-install v2 fw, hard-reset, re-install apps, re-load mass memory) the phone and the touch screen work with no problems for several days, then after 3-4 days the problem reappears.
I suspect it's related to two problems with the phone: the first is that there is still a bug with the lock/unlock slider; the second is that the phone is too underpowered (CPU & RAM) to multi-task (especially email retrieval) and process the input of the touch screen.
Is anybody else having similar problems with their N97 touch screen, if so do you have a solution?
Nokia N97 (RM-507) v 22
iPhone 4 (Coming Soon) - Lemon N97 - SE - Nokia 8210 - Nokia 7710 - Nokia 5100

@froschy:
My observations are 100% consistent with yours. The packet data end does solve the problem, but only if the screen is not 100% non-responsive. I can also confirm that the WiFi status has absolutely no effect on the problem.
There are also quite a bit of other possible causes that can be ruled out from the get-go:
1. Insufficient RAM or CPU in general activity. I can rule this out as the phone works well even if I have 12 applications open at the same time. However, the issues happen sometimes even if nothing is running in the background. If this issue is related to memory leaks or similar bugs, it has nothing to do with the ones I normally run and has to be something in the background (like contacts, phone or messaging, clock, maybe others?) that is cuasing this.
Also, even when the screen is not responding correctly, I can still do stuff on the phone without lag. This is really weird but very true. I can do pretty much anything as long as I use the slide-keyboard instead of the touchscreen.
2. The 3G network is not to blame. I live in Romania and I use Vodafone, which has 3.5G (3G+, HSDPA or whatever you want to call it) and is a very well established technology for these guys (they use it since 2005 I believe and have great coverage for it). The fact that you and me both have the same issues pretty much points to no influence on the provider or network type, IMO.
3. The screen is not faulty. I hope. All pointers rule this out, but really, you never know in the end :-D
4. The firmware version seems to be irrelevant up to this point. I have been having this problem since v11 and now I'm running v20. If this will be fixed in the future, I have no idea. However, if it gets fixed, we will know.
=========
At this point I can also identify some key points about the phone usage which are common to both you and myself:
1. We use the GPRS / 3G connection on a regular basis.
2. We use the mobile email client to check email on a regular basis. For my part, I use MailForExchange and keep it in sync pretty much all day long. Though, at work, I use WiFi instead of GSM connection.
Maybe these two points are of importance. On the other hand, maybe there is something else that may be common to both our phones. I have an N97 RM-505, FW version 20.0.019.C01.01 (firmware is not really relevant anyway).
Cheers,
C.

An alert message observered while appling latest patch MLR 10

Hi Gurus,
While applying latest patch MLR10 we observed an alert message as below
"Creating log file "C:\oracle\midtier\.patch_storage\8404955\Apply_8404955_05-21-
2009_15-44-27.log"
Conflicting patches: 8204237,
Patch(es) 8204237, conflict with the patch currently being installed (8404955).
If you continue, patch(es) 8204237, will be rolled back and the
new patch (8404955) will be installed.
Note: If the patch currently being installed (8404955) is rolled back,
it is recommended that the fixes being rolled back here (8204237, ) are reinstal
led.
If a merge of the new patch (8404955) and the conflicting patch(es)
8204237, is required, contact Oracle Support Services and request
a Merged patch.
Do you want to STOP?
Please respond Y|N
Should we rollback the previous patch before applying MLR10 ? or can i continue with patch application ?
Thanks in advance,
Regards,
Cema

Please continue the MLR10 patch installation, this message would appear for the all patch installation (of course, patch number would be different though).

Some observations on my first use of Data Modeler Beta

First of all, I can see this tool has a lot of promise.
I hope Oracle keeps at it, it could turn into a real winner if all the features I see being worked on mature.
Thanks!
Here are a few observations on things that I found non-obvious or tedious to do.
1. When designing an entity, I want to give it a name, a definition, attributes and keys. I want that process to be quick and require the minimum amount of mouse-clicking/navigation fiddling as possible. The current way of defining the attribute's datatype and size is painfully slow. I have to click to get a pop-up. Then I have to click to choose from a set of categories. Then I have to click on a dropdown list. If I try to use the down-arrow on the dropdown list, it works, but not if I go past the one I want. The up-arrow won't take me backwards in the list, so more clicking. It's just a nasty, slow interface to do a simple task that I have to do a thousand times in a data model. If I need to change the size of something, back I go thru the entire process all over again.
That makes it doubly slow to work in the most natural way, which is to list the attributes and the datatypes, then come back and refine the sizes once the model is maturing and relatively stable.
2. Adding an additional attribute requires a mouse click instead of a down-arrow. That means I have to take my hands off the keyboard to add a new attribute. Maybe there is some short-cut key that does that, but I have better things to do than memorize non-standard keyboard mappings. Make the down/up arrows works as they should.
3. Adding the comment that describes the attributes is not quite as slow, but still requires more keystrokes/mouse movements than it should. It's hard enough to get developers to document their attributes, don't discourage them.
4. I can't see the list of attributes, data types, sizes, key/mandatory settings, and the comment at one time while editing the entity. Makes it harder to grasp what all the attributes mean at a glance, which slows down the modeling and the comprehension of an existing model.
5. All the entities I created had primary keys with columns in them. But when I tried to have it build a physical model, it complained that some relationships had no columns in them. For the life of me, I couldn't figure out how to fix that. Never had that problem in any other case tool.
6. Getting it to generate DDL was awkward to find. Make it something obvious, like a button on the toolbar that says "Generate DDL".
7. Apostrophes in the Comments in RDBMS are not escaped, so the generated DDL won't run.
8. For the ease of use/speed of use testing on high-volume key tasks, make the developers do the task 1000 times in a row. Make them use long names that require typing, not table A with columns c1, c2 and c3. Long before they get to iteration 1000 they will have many ideas on how to make that task easier and faster to do.
9. Make developers use names of things that are the maximum length allowed. For example, for a table name in oracle, the max length of the name is 30 characters. The name of one testing table should be AMMMMMMMMMMMMMMMMMMMMMMMMMMMMZ. That's a capital A followed by 28 capital M's and a capital Z. For numbers, use the pattern 1555559. If the developers can't see the A and Z or 1 and 9 in the display area for the name in the default layout for the window, they did the display layout wrong. For places where the text can be really long, choose a "supported visible length" for that field and enter data in the pattern AMMMMMMMMMMMMMMMQMMMMMMMMZ, where Q is placed at the supported visible length. if the A and Q don't show, the layout is wrong.
10. SQL Developer has quite a few truly gooberish UI interaction designs and I can see some of that carrying over to the Data Modeler tool. I really recommend getting a windows UI expert to design the ui interface, not a java expert. I've seen a lot of very productive windows user interfaces and extremely few java interfaces suitable for high-speed data entry. Give the UI expert the authority to tell the java programmers "I don't want to hear about java coding internals - make the user interface perform this way." I think the technical limitations in java UIs are much less than the mindset limitations I've seen in all to many programmers. That, and making the developers use their code 1000 times in a row to perform key tasks will cause the UI to get streamlined considerably.
Thanks, and keep up the good work!

Dear David,
Again thank you for your valuable and highly appreciated feedback. Find included a more elaborated answer to your observations:
*1. When designing an entity, I want to give it a name, a definition, attributes and keys.*
In the new Early Adopter Release, a "SQL developer like" property window has been added for Entities and Tables. For each attribute/column you will have the ability to add name, datatype, Primary Key, Mandatory and comment from one and the same screen
*2. Adding an additional attribute requires a mouse click instead of a down-arrow.*
An enhancement request has been created
*3. Adding the comment that describes the attributes is not quite as slow, but still requires more keystrokes/mouse movements than it should.*
In the new Early Adopter Release, a "SQL developer like" property window has been added for Entities and Tables. For each attribute/column you will have the ability to add name, datatype, PK, M and comment from one and the same screen
*4. I can't see the list of attributes, data types, sizes, key/mandatory settings, and the comment at one time while editing the entity. Makes it harder to grasp what all the attributes mean at a glance, which slows down the modeling and the comprehension of an existing model.*
See former answers. For meaning of attributes you can also use the Glossary and Naming Standardization facilities: see Tools Option menu, Glossary and General Options for naming standards
*5. All the entities I created had primary keys with columns in them. But when I tried to have it build a physical model, it complained that some relationships had no columns in them. For the life of me, I couldn't figure out how to fix that. Never had that problem in any other case tool.*
A Bug report has been created. Issue will most probably be solved in the nexr Early Adopter release
*6. Getting it to generate DDL was awkward to find. Make it something obvious, like a button on the toolbar that says "Generate DDL".*
An enhancement request has been created.
*7. Apostrophes in the Comments in RDBMS are not escaped, so the generated DDL won't run.*
A bug report has been created
*8. For the ease of use/speed of use testing on high-volume key tasks, make the developers do the task 1000 times in a row. Make them use long names that require typing, not table A with columns c1, c2 and c3. Long before they get to iteration 1000 they will have many ideas on how to make that task easier and faster to do.*
I aplogize, but I don't understand clearly what you want to say with the use/speed of use here.
*9. Make developers use names of things that are the maximum length allowed.*
Our relational model is for use for not just Oracle, but also DB2, SQL Server and in the future maybe other database systems. Whicjh means that we can't taylor it to just one of these database systems. However you can set maxinum name lenghts by clicking right on the diagram and select Model Properties and here you can set naming Options. Here you can also use the Glossary and Naming Standardization facilities: see Tools Option menu, Glossary and General Options for naming standards
*10. SQL Developer has quite a few truly gooberish UI interaction designs and I can see some of that carrying over to the Data Modeler tool.*
Fully agree. As you will see in our next Early Adopter release we have started to use SQL Developer like UI objects.
Edited by: René De Vleeschauwer on 17-nov-2008 1:58

Mail for exchange settings on N97

I have a N97 which mail for exchange was working happily on, synchronizing mail, contact's and calendar. The world was a good place!
The screen broke and needed replacing on my N97 and I have set up mail for exchange again. Now when it downloads mail, it downloads all of the other outlook folders inside my inbox as well as my inbox. It never used to do this and indeed this is not what I want.
How can I get my N97 to just download the inbox rather than all of the folders within the inbox on outlook. There must be some settings either on the phone or in outlook which defines what is synced.

Maybe you had earlier Mail for Exchange v2.9 in use and after setting it up again, you have got the latest MfE 3.0 version. The new MfE 3.0 version has as a new feature the possibility to view the outlook subfolders. These are, however, not automatically synced unless you subscribe to them. The unsubscribed folders show the mark (x) in front of the folder name. After you subscribe to a folder, the (x) mark will disappear from the folder name.

Problems with n97 apps connecting to network (Voda...

Problems with n97 apps connecting to network (Vodafone UK – 3G)
Recently a number of my apps which used to connect automatically to the internet (which ever was available – known wi-fi or 3g) have stopped doing this. They now only connect to one known wi-fi.
I’ve tried uninstalling and reinstalling each app, but this hasn’t solved the problem. I’ve checked for software updates and do not believe any have been applied or are available. All apps have been downloaded via Ovi on the phone. I still am able to access the internet by the web browser which was installed on the phone and via google maps (which also still manages GPS position, search, etc).
The apps which I notice causing a problem are:
Sainsbury’s/nectar
Tesco
Map my tracks
Snaptu
Opera Mini
Any one got any ideas???

I have the same problem since i updated my mac to 10.5.6.
Each time I have to do a diagnostic and retype the WEP password to have the internet connection.

ID-CS4: Trouble observing XMLTag changes to page elements (or rather their stories)...

I have created a small project that uses the same approach to monitoring stories as the one used in the GotoLastTextEdit sample project.
The GotoLastTextEdit project example does the following:
- Sets up a responder that monitor open/close signals for documents basically to ensure stories in existing documents gets observers attached.
- The responder also reacts to the NewStory/DeleteStory signals to attach observers to newly created stories.
- The observer simply listen for IID_ITEXTMODEL events on the stories.
Since I'm interrested in xml tagging related changes and not changes to the text, I've changed the IID_ITEXTMODEL to IID_IIDXMLELEMENT. I'm however still looking for events on the TextStoryBoss.
This approach seems to work. If I create a new document and add some textframes i get notifications whenever I tag/untag/change (tagging) one of them. The really weird part is that if I open a previously saved document nothing works. I get no notifications neither for existing nor for new textframes. Debugging reveals that the observer seems to be attached correctly for both existing and new stories.
If I change IID_IIDXMLELEMENT back to IID_ITEXTMODEL and listen for changes to the text everything works as expected for both new and existing documents.
So how do I get IID_IIDXMLELEMENT notifications to work for existing documents?
Any clues would be helpful...
Additional info: This was only tested on Windows, InDesign CS4.

I'm confused by your post and code. Adobe has a function to do this. In the Insert Toolbar under the Tab "Forms" there is an option to create a jump menu. The only options that menu gives you is the same window or a frame on the page (a very outdated action looking at it now). But with basic knowledge of links you insert the menu and you will get code like:
<select name="jumpMenu" id="jumpMenu" onChange="MM_jumpMenu('parent',this,0)">
The "parent" denotes that this will open in the same window. If you change that to "blank" then it will open in a new window. A "Go" button is optional and also available in the DW GUI when you set up a jump menu.
http://www.w3schools.com/tags/att_a_target.asp

N97 v2.0 firmware issues/bugs

installed n97 v 2.0 nam version
installed great.. didnt even delete all apps or loose most settings..
some issues
1. the fm transmitter app seems to be gone.. although in settings you can set the channel etc. and you can enable it from the music player. But the music player is not the only apI use it from ... what gives.. doesnt nokia think we use the fm transmitter for anything else..
2. performance.. maybe to save memory or something but multi-tasking is not as smooth.. when i run the audible book player at the same time while garmin is running it stutter every few minutes.. this did not happen with older f/w... it doesnt happen with garmin and the music player so does anyone know how to raise the priority off apps so i can raise it for the audible player.. fm transmitter seems stronger than old f/w maybe they raised the output power.
some big files in the install directory on c drive you can delete liek ms exchange 2 meg and other directories have the preinstalled **bleep** like spore, etc. that you can remove to get another 3 or meg free.
need to use xplore that lets you look in the private directory..

- SIP aka 'Internet Calling' is missing...Again. Could have sworn I heard that Nokia Rep in a video saying it was added back in.
- Skype - where is it? give me the link, i would love to download it. What kiils me is this is a working available app that is being held back for some silly reason and the only ones it affects are the users whom bough the phone.
- Need to reboot phone to load Music file to be added from removable Storage - it does not seem to do its own search for music, nor could I find the 'search for music' option on the context menu.
- MP4 (h.264) video files only play audio - strange part is that a thumbnail is generated of the video. Why Real Player and not VLC or MPlayer....RP is garbage, so 1992. It would be nice to have a video player that plays video from this decade.
- Still no way to remove Boingo and all those useless apps to free up the precious space on C Drive.
- Not a big deal, but it seems that some ring tones are gone - like the simple 'ring ring' tune.
- Ovi store is better - but it would be nice you could get more than 11 items per page.
- Still no soft keyboard we saw way back in February?
- On the home screen, all the status icons on the top right are still all gimped together in a messy tangle (wifi, bt, gps, mail icon, voicemail etc) - cant these be spread out like on the apps menu? It looks terrible!
- All these new widgets there was so much talk about?
- In the apps folder there are normal sized icons as before then HUGE icons like facebook - whats up with that?
- HTML mail still not supported in the Mail Client - and OVI Mail is terrible and not an option, not to mention going through a 3rd party to retrieve mail makes no sense. Cant we just get a slightly improved mail client? it is almost 2010 after all.
- Home screen - why not use a little more of the usable space such that the info displayed has a little more room to actually be relevant and readable, seems to be a lot of wasted space. like the separate clock/date/profile. Surely there is a tighter way to display everything. The profile can be changed by hitting the power button....
- Calendar Widget - why not show the next few events even if they are two or three days away instead of displaying "next entry on XXX" - sort of makes it pointless the way it is.
- Maps - why not throw us N97 users a bone and give us a free licence for OVI maps for say a year to make up for the wool that was pulled over our eyes when we all purchased this expensive 'flagship' phone that still does not have the advertised options on it. The way i see it, a phone is good for 1 year, and I'm going on month 5 where today after the upgrade does it seem we're coming out of BETA.
- Camera lens still gouges itself, so I am afraid to open the cover to test the camera unless I really really need to take a photo.
I love my purple screen, 1/2 day battery, sketchy touch screen and $800 price tag - I call it my Lumia 900

Why i can't get latest firmware update for n97?

I can see there is new update for n97 (21.2.045) but update check from phone and pc says i have the latest version. i don;t have latest version. i have september firmware on.

This subject has been covered 100's of times on the forum, USE THE USER SEARCH TOOL AT THE TOP OF THE PAGE BEFORE POSTING A THREAD !!!!!!!!!
jjegan, as an employee you should have realised this I would have thought (assuming you are speaking on behalf of Nokia !)
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 V2.1 - Observations

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