NAC License lost
Hello Pros,
After the CAM and CAS are confgured in OOB mode,the mgmt wants us to change the NAM and NAS IP address.I decided to re-run the setup to assign the different ip address to the boxes but i unfortunately lost the NAC licenses for both CAM,CAS due to the PC crash. I didn't take the backup of those files as well. Now pl tell me how can i chane the ip address and join the CAS to the CAM with L2 virtual gateway mode.
could it be possible to re-claim the license from cisco.
Please give me the correct procedures to follow for the aboce tasks.
Thanks
samy
Is there any way i can
This URL might help...
http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/license.html#wp39364
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Hi sveritchev
Welcome to the forum!
As a user-user forum we cannot assist you with this issue as you would need to use the "Contact us" link in your region.
For future reference did you enable "Show hidden & System files" on your PC prior to copying microSD which is essential?
Happy to have helped forum in a small way with a Support Ratio = 37.0 -
Hello,
I have installed NAC manager license nad it is fine when i try to add the NAC server it is giving me error
Failed to add server: Maximum limit for Clean Access Servers supported has been reached.
I got the licence for NAC Server from PAK shipped with server, when i went to install the license for NAC Server is it gives me error
An error occurred while adding the license file. Licensed MAC Address does not match. CCA-OB-SERVER feature failed validation.
Has anybody face this issue before,or i m on the wrong path to install LIC for ServerHi Estela,
The problem is on the MAc address used for the Server license.
Please note that ALL NCA licences are ALWAYS issued based on the Manager mac address, even the NAC Server license.
Please find this info here:
http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/license.html#wp42302.
There you can read:
Step 2 Log in as a registered CCO user and fill out the Customer Registration form found at the PAK Cisco Technical Support site: http://www.cisco.com/go/license. During customer registration, submit each PAK you receive and the MAC address of your Clean Access Manager (CAM) as follows:
•For CAM, or CAS, or CAS Failover (HA) licenses, submit the primary CAM's eth0 MAC address.
•For CAM Failover (HA) license only, submit the eth0 MAC address of the secondary CAM.
Warning The eth0 MAC address(es) entered for the Clean Access Manager must be in UPPER CASE (i.e. hexadecimal letters must be capitalized). Do not enter colons (":") in between characters.
So, at this moment i believe the only thing you can do is to open an Licensing Service Request with Cisco and ask for the re-issue of the license.
please provide the PAK related to the NAC Server and the NAC Manager eth0 MAC address.
HTH,
Tiago
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it. -
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The problem is the licensing is not very intuitive, and is tied to the MAC address you enter. In fact, I'd call it counter-intuitive. When you enter the MAC during the licensing you tie that license to that MAC and none other.
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If you can ping and not connect, check your DNS entry. If the DNS entry is not made (or wrong), you could face connection issues, because the pages are called by the CAM software by server name and not IP.
HTH -
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I have a HP G71-340US. I installed a separate copy of Windows 7 onto the laptop. I wish to find my Windows Product ID number (Serial Number) from my set of install disks which I've lost. Is there some way to send my laptop serial number in (CNF94607F9) and obtain the Windows Product ID number so I can use the license I own by virtue of my purchase of that laptop?
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OferDownloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
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Photoshop Elements: 12 | 11, 10 | 9,8,7
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Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
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Installation rules will let you install the software on two computers. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links above and enter your serial number to re-activate the software.
If you need to find your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers, or on registering a serial number, please see Find a serial number.
Pattie
Download software here:
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Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
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