Nagios - Starting service problem

Hi,
when I run /etc/rc.d/nagios, I have to press ENTER while the script says [BUSY], otherwise it will not continue to do anything. After pressing ENTER, the state of the daemon changes to DONE and the booting process continues.
This is very annoying when you restart the server and forget about this issue... the server is not reachable via SSH and I have to go into the server room to press ENTER during the booting process.
How can I fix this? Why is this happening?

Hello!
The problem is that nagios seems to be wanting that the user nobody has a password, so it asks for a new password when starting. Since the init script redirects everything to /dev/null you don't see anything and, when hitting enter (that is, an empty password) the password request fails and the script continues its execution.
To fix this problem I assigned a password to the nobody user with:
passwd nobody
The system seems to work perfectly, however I don't know if this password might make something else fail...
Michele.

Similar Messages

Auto start service problem with Xp

i installed Oracle 8i (8.1.5) on window XP Pro. it was install ok. but when i am restarting the PC. it is not starting the database service autometic. i check all the values of auto service but i am failed to start it.
so can anyone help me to solve this problem.
thanks

The earliest version of Oracle database supported on WinXP Pro is 9.0.1. Your version is not supported.
Some components of 8.1.7 CLIENT are supported. They are client components only.

I have the same problem, MSVCR80.dll, I uninstalled, but can't "install", get message "Service "Apple Mobile Device" failed to start. Verify that you have sufficient priveges to start services. Nothing works? HELP !!!

I have the same problem, MSVCR80.dll. I "uninstalled", but can't "install" , get error message "Service "apple mobile device" failed to start. Verify that you have privleges to start service. No option works. HELP !!!! I'm NOT a computer geek !

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"This [device] cannot be used because the Apple Mobile Device Service is not started." problem.

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Problem in starting service of indesign server

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It also gives the message description as below.
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Acer Laptop stuck at "Setup is Starting Services," can't move on AT ALL!

Hi! I've been having a serious issue with my Acer Aspire (Windows 7) laptop since around 3am last night. Before I go on, please note that I have been searching for solutions before posting this question, and none of what I've found matches my situation and/or
solves the issue.
SHORT VERSION:
Issues:
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What I've done so far:
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someone can explain what's happening and how I can fix it fairly simply.
Thanks!
Olivia

Hi Olivia,
Thanks for your structured and logical description.
It sounds really serious. According to my understanding, you can't start your computer normally.
Please refer to this article:
Windows Setup Hangs When "Setup Is Starting Windows" Screen Appears
http://support.microsoft.com/kb/217073
If the issue still persists, we suggest you use installation DVD to do clean install.
Installing and reinstalling Windows 7
http://windows.microsoft.com/en-in/windows7/installing-and-reinstalling-windows-7
Note: please remember to backup your personal data and files
Best regards,
Karen Hu
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Error: Could not start Service[keystone]: Execution of '/sbin/service openstack-keystone start' returned 1: Starting keystone: [FAILED]

I'm using Oracle Linux 6u6. While I'm installing openstack ( 2 node set up) using packstack, I'm getting this error:
Applying 10.245.33.37_cinder.pp
10.245.33.37_keystone.pp:                         [ ERROR ]
Applying Puppet manifests                         [ ERROR ]
ERROR : Error appeared during Puppet run: 10.245.33.37_keystone.pp
Error: Could not start Service[keystone]: Execution of '/sbin/service openstack-keystone start' returned 1: Starting keystone: [FAILED]
You will find full trace in log /var/tmp/packstack/20150327-100335-ltC8Ic/manifests/10.245.33.37_keystone.pp.log
Please check log file /var/tmp/packstack/20150327-100335-ltC8Ic/openstack-setup.log for more information
Additional information:
* A new answerfile was created in: /root/packstack-answers-20150327-100336.txt
* Time synchronization installation was skipped. Please note that unsynchronized time on server instances might be problem for some OpenStack components.
* Did not create a cinder volume group, one already existed
* File /root/keystonerc_admin has been created on OpenStack client host 10.245.33.37. To use the command line tools you need to source the file.
* To access the OpenStack Dashboard browse to http://10.245.33.37/dashboard .
Please, find your login credentials stored in the keystonerc_admin in your home directory.
Packages:
[root@slcai461 ~]# rpm -qa|grep keystone
python-keystoneclient-0.9.0-5.el6.noarch
python-keystone-2014.1.3-2.el6.noarch
openstack-keystone-2014.1.3-2.el6.noarch
[root@slcai461 ~]# rpm -qa|grep packstack
openstack-packstack-puppet-2014.1.1-0.12.dev1068.0.4.el6.noarch
openstack-packstack-2014.1.1-0.12.dev1068.0.4.el6.noarch
Log :
[root@slcai461 ~]# cat /var/tmp/packstack/20150327-100335-ltC8Ic/manifests/10.245.33.37_keystone.pp.log
Warning: Config file /etc/puppet/hiera.yaml not found, using Hiera defaults
Warning: Scope(Class[Keystone]): The sql_connection parameter is deprecated, use database_connection instead.
Warning: Scope(Class[Keystone]): token_format parameter is deprecated. Use token_provider instead.
Warning: Scope(Class[Keystone::Endpoint]): The public_address parameter is deprecated, use public_url instead.
Warning: Scope(Class[Keystone::Endpoint]): The internal_address parameter is deprecated, use internal_url instead.
Warning: Scope(Class[Keystone::Endpoint]): The admin_address parameter is deprecated, use admin_url instead.
Warning: Scope(Class[Nova::Keystone::Auth]): The cinder parameter is deprecated and has no effect.
Notice: Compiled catalog for slcai461.us.oracle.com in environment production in 1.60 seconds
Warning: The package type's allow_virtual parameter will be changing its default value from false to true in a future release. If you do not want to allow virtual packages, please explicitly set allow_virtual to false.
   (at /usr/lib/ruby/site_ruby/1.8/puppet/type.rb:816:in `set_default')
Notice: /Stage[main]/Keystone/Keystone_config[DEFAULT/admin_token]/value: value changed '[old secret redacted]' to '[new secret redacted]'
Notice: /Stage[main]/Keystone/Keystone_config[database/connection]/value: value changed '[old secret redacted]' to '[new secret redacted]'
Notice: /Stage[main]/Keystone::Db::Sync/Exec[keystone-manage db_sync]: Triggered 'refresh' from 3 events
Notice: /Stage[main]/Keystone/Exec[keystone-manage pki_setup]: Triggered 'refresh' from 2 events
Error: Could not start Service[keystone]: Execution of '/sbin/service openstack-keystone start' returned 1: Starting keystone: [FAILED]
Wrapped exception:
Execution of '/sbin/service openstack-keystone start' returned 1: Starting keystone: [FAILED]
Error: /Stage[main]/Keystone::Service/Service[keystone]/ensure: change from stopped to running failed: Could not start Service[keystone]: Execution of '/sbin/service openstack-keystone start' returned 1: Starting keystone: [FAILED]
Notice: /Stage[main]/Keystone::Service/Service[keystone]: Triggered 'refresh' from 5 events
Notice: /Stage[main]/Neutron::Keystone::Auth/Keystone_service[neutron]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Neutron::Keystone::Auth/Keystone_service[neutron]: Skipping because of failed dependencies
Notice: /Stage[main]/Keystone::Roles::Admin/Keystone_tenant[admin]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Keystone::Roles::Admin/Keystone_tenant[admin]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_service[nova_ec2]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_service[nova_ec2]: Skipping because of failed dependencies
Notice: /Stage[main]/Cinder::Keystone::Auth/Keystone_service[cinderv2]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Cinder::Keystone::Auth/Keystone_service[cinderv2]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_service[novav3]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_service[novav3]: Skipping because of failed dependencies
Notice: /Stage[main]/Keystone::Roles::Admin/Keystone_tenant[services]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Keystone::Roles::Admin/Keystone_tenant[services]: Skipping because of failed dependencies
Notice: /Stage[main]/Neutron::Keystone::Auth/Keystone_user[neutron]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Neutron::Keystone::Auth/Keystone_user[neutron]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_user[nova]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_user[nova]: Skipping because of failed dependencies
Notice: /Stage[main]/Glance::Keystone::Auth/Keystone_user[glance]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Glance::Keystone::Auth/Keystone_user[glance]: Skipping because of failed dependencies
Notice: /Stage[main]/Keystone::Roles::Admin/Keystone_role[admin]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Keystone::Roles::Admin/Keystone_role[admin]: Skipping because of failed dependencies
Notice: /Stage[main]/Glance::Keystone::Auth/Keystone_user_role[glance@services]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Glance::Keystone::Auth/Keystone_user_role[glance@services]: Skipping because of failed dependencies
Notice: /Stage[main]/Keystone::Endpoint/Keystone_service[keystone]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Keystone::Endpoint/Keystone_service[keystone]: Skipping because of failed dependencies
Error: Could not prefetch keystone_endpoint provider 'keystone': Execution of '/usr/bin/keystone --os-endpoint http://127.0.0.1:35357/v2.0/ endpoint-list' returned 1: An unexpected error prevented the server from fulfilling your request. (HTTP 500)
Notice: /Stage[main]/Keystone::Endpoint/Keystone_endpoint[RegionOne/keystone]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Keystone::Endpoint/Keystone_endpoint[RegionOne/keystone]: Skipping because of failed dependencies
Notice: /Stage[main]/Main/Keystone_service[cinder_v2]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Main/Keystone_service[cinder_v2]: Skipping because of failed dependencies
Notice: /Stage[main]/Main/Keystone_endpoint[RegionOne/cinder_v2]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Main/Keystone_endpoint[RegionOne/cinder_v2]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_endpoint[RegionOne/novav3]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_endpoint[RegionOne/novav3]: Skipping because of failed dependencies
Notice: /Stage[main]/Cinder::Keystone::Auth/Keystone_service[cinder]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Cinder::Keystone::Auth/Keystone_service[cinder]: Skipping because of failed dependencies
Notice: /Stage[main]/Cinder::Keystone::Auth/Keystone_endpoint[RegionOne/cinder]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Cinder::Keystone::Auth/Keystone_endpoint[RegionOne/cinder]: Skipping because of failed dependencies
Notice: /Stage[main]/Glance::Keystone::Auth/Keystone_service[glance]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Glance::Keystone::Auth/Keystone_service[glance]: Skipping because of failed dependencies
Notice: /Stage[main]/Glance::Keystone::Auth/Keystone_endpoint[RegionOne/glance]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Glance::Keystone::Auth/Keystone_endpoint[RegionOne/glance]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_user_role[nova@services]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_user_role[nova@services]: Skipping because of failed dependencies
Notice: /Stage[main]/Keystone::Roles::Admin/Keystone_user[admin]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Keystone::Roles::Admin/Keystone_user[admin]: Skipping because of failed dependencies
Notice: /Stage[main]/Keystone::Roles::Admin/Keystone_user_role[admin@admin]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Keystone::Roles::Admin/Keystone_user_role[admin@admin]: Skipping because of failed dependencies
Notice: /Stage[main]/Cinder::Keystone::Auth/Keystone_user[cinder]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Cinder::Keystone::Auth/Keystone_user[cinder]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_endpoint[RegionOne/nova_ec2]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_endpoint[RegionOne/nova_ec2]: Skipping because of failed dependencies
Notice: /Stage[main]/Cinder::Keystone::Auth/Keystone_endpoint[RegionOne/cinderv2]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Cinder::Keystone::Auth/Keystone_endpoint[RegionOne/cinderv2]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_service[nova]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_service[nova]: Skipping because of failed dependencies
Notice: /Stage[main]/Nova::Keystone::Auth/Keystone_endpoint[RegionOne/nova]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Nova::Keystone::Auth/Keystone_endpoint[RegionOne/nova]: Skipping because of failed dependencies
Notice: /Stage[main]/Neutron::Keystone::Auth/Keystone_user_role[neutron@services]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Neutron::Keystone::Auth/Keystone_user_role[neutron@services]: Skipping because of failed dependencies
Notice: /Stage[main]/Neutron::Keystone::Auth/Keystone_endpoint[RegionOne/neutron]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Neutron::Keystone::Auth/Keystone_endpoint[RegionOne/neutron]: Skipping because of failed dependencies
Notice: /Stage[main]/Cinder::Keystone::Auth/Keystone_user_role[cinder@services]: Dependency Service[keystone] has failures: true
Warning: /Stage[main]/Cinder::Keystone::Auth/Keystone_user_role[cinder@services]: Skipping because of failed dependencies
Notice: Finished catalog run in 3.10 seconds
Please let me know how to fix this.

This problem connected with proxy-setings.
As the first steps you should try:
       1. export system env variable:
http_proxy=http://www-proxy.ru.oracle.com:80
https_proxy=https://www-proxy.ru.oracle.com:80
no_proxy=127.0.0.1,localhost
and you can also export
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    export OS_USERNAME=admin
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2. and than restart mysqld, if it is running, stop iptables and repeat installation process from beginning with the currently generated answer file
if we are exporting variable OS_PASSWORD, its value should be the same as value for CONFIG_KEYSTONE_ADMIN_PW in the currently generated answer file.
This OS_PASSWORD will be written by packstack in the /root/keystonerc_admin file and will be used as admin's password for login to Openstack dashboard.

Oracle 8i Intelligent Agent Service problem

Hi!
We successfully installed Oracle 8i (8.1.7 ee) on Intel P-IV (Xeon) server running Windows 2000 Advanced server (Service Pack 2). It was working properly until now. There was no problem in implementing the tricks useful in installation. After that, database service "OracleService<DBName>" presented problem by not automatically starting on computer startup but it was tamed by "Oradim" command added to startup folder.
All was going smoothly for about a month now but when I rebooted the server PC yesterday, the service "Oracle<HomeName>Agent" failed to start. Along with it the DataGatherer and TNSListener services also failed (Only db service OracleService<DBName> starts but very very slowly). The Windows Event Viewer descriped the problme for Agent service as ,"The Oracle<HomeName>Agent service terminated with the following error: %%3221356551 ". The Event ID is always 7023 for this error. The rest of services just don't give any error codes. It is also stated that nothing has been installed/Uninstalled on this PC in the last several days and no configration changes, in tnsnames.ora, sqlnet.ora, listener.ora, win registry has been made. The TCP/IP configration are intact and NTFS folder and file rights are properly defined.
Starting the service using "Net Start <service_name>" also failed with the message,"System error 7 has occured, Storage control blocks will be destroyed".
Searching online, I also performed some steps in correcting the problem like backup and delete all *.q, snmp_ro.ora, snmp_rw.ora, services.ora files. But to no help. The log files in Oracle_Home\network\logs also dont record the problem even after setting the trace level to Admin or 16. The Agent service simply refuses to start...
Reinstalling Oracle (over existing one, not first removing it altogether. We simply cann't do this now for data loss!!!) or just the Intelligent Agent itsself using univeral installer also fails at the end when it tries to start the intellegent Agent Service Oracle<HomeName>Agent. This time the error described is "O/S error in starting service".
Is this something to do with Xeon server coz the same Oracle 8i is installed much before than this on another P-IV server (not xeon) running the same Op system and it never presented us this problem todate. Its also worth mentioning that this problem occured before as well, on the second day we installed Oracle 8i the first time on Xeon. Since there was no data then, we simply removed oracle, cleared registry and started all over again BUT now it cann't be done.
Any help shall be highly appreciated.
With Regards, Rashid.
SeaBird505 at yahoo.com

Thanks for stopping by this thread. Problem has been resolved from another forum. Actually c:\oracle folder was accessable to administrator only, when I added 'Everyone' to the permission list as well, everything started fine. Allowing 'Everyone' to this folder is dangerous but its working for now :)

OS error in starting service OracleMTSRecoveryService

I am facing the Following Problem when Installing Oracle 11g Release2 database at Microsoft Window 32-bidt
OS error in starting service OracleMTSRecoveryService
Note: Once I have already ionstalled this database on same machine and after that I deleted it from my D drive manually by stopping this services. Now after some data I am againg installing it ; but there is this error.
Please help me how to solve this problem.
Thanks in Advance.
Yassen

'OS error' is not so convincing, check the eventlog for the reason behind. Possibly you don't need this service,if you don't use MTS:
ORACLEMTSRecoveryService allows Oracle databases to be used as resource managers in Microsoft Transaction Server.
So the quick and dirty workaround deactivate the service.
Werner

ERROR WHILE STARTING SERVICE AT ENTERPRISE MANAGEMENT IN OBIEE11G

Hi,
I am facing error while uploading RPD in to Enterprise Management.
When starting Services iam able to start all except "BISERVICES". It is showing 80% success and 20% failed.
By seeing the error iam able to find it is problem with server.
Can any help in this regard.
Below is the error iam facing.
Message ID     EM-02694
Message Level     1
dcid     63595f90fef1a08d:515de89f:1345a56bb43:-8000-00000000000014af
Relationship ID     1:19282
Argument 1     BI_INSTANCE:coreapplication;FAILED_TO_START;Error in starting one or more components of BI Instance; Please check the server log files for detailed message.
Component     AdminServer
Module     oracle.sysman.emai.view.bi.impl.ProgressDialogHelper
Host     test.transsys.com
Host IP Address     192.168.1.5
User     weblogic
Thread ID     Thread-1915
ECID     0000JI2wDyvFg4WFLzuHOA1Ew3RC000104
Message     Supplementary information regarding operation: BI_INSTANCE:coreapplication;FAILED_TO_START;Error in starting one or more components of BI Instance; Please check the server log files for detailed message.

Hi ,
THANKS FOR UR RESPONSE
Iam not able to stat r stop the services( IAM NEW TO OBIEE11G)
Iam getting following error
RCV: Permission denied
Communication error with the OPMN server local port.
Check the OPMN log files
/software/Middleware/Oracle_BI1/opmn/bin/opmn: unexpected exit: code 512
opmnctl start: opmn failed to start.
this is what my opmn log file shows
[2011-12-28T11:56:16][opmn][NOTIFICATION:1][90][OPMN]ONS server initiated
[2011-12-28T11:56:16][opmn][NOTIFICATION:1][522][OPMN][code:pm-internal]PM state directory exists: /software/Middleware/instances/instance1/config/OPMN/opmn/states
[2011-12-28T11:56:16][opmn][NOTIFICATION:1][675][OPMN][code:pm-internal]OPMN server ready. Request handling enabled.
[2011-12-28T11:56:16][opmn][ERROR:1][17][OPMN][code:ons-listener]127.0.0.1,9502: BIND (Address already in use)

I am trying to download ITunes. I get the message during starting services - Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. How do I verify?

I am trying to download ITunes. I get the message during starting services - Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. How do I verify? How do I complete the installation?

Does anyone knows how to fix this problem?

Customer Service Problems

After fighting with Verizon customer service over two service issues without any possibility of resolution I am canceling my account.
I’m doing this reluctantly because as a long-term shareholder of Verizon I would like to see the company succeed and keep profitable. Yet I am appalled by the cavalier, disrespectful, obstructionist treatment from your staff in dealing with customer service problems. When you were just the telephone company and operated as a monopoly in a regulated industry, you had to take customer issues seriously.   Now that you are an unregulated telecommunications giant it seems that you don’t feel the need to respond to your customers. Someone in your company needs to hear this and put a stop to these destructive business practices.
In brief, the first issue involved arranging a service call for interruption of internet service. The entire process kept me on the phone for a total of 3 hours over several days. I have given up my land line and use a cell phone exclusively. Verizon’s communication systems and staffing levels caused me to wait on hold for 10-15 for each person that I spoke to. Then each conversation averaged 10 minutes.   In addition, I was transferred to different departments but I did not understand the reason for the transfers. Then the pattern of hold-talk-transfer began again. Several times my calls were dropped necessitating more repeats of the hold-talk-transfer pattern. Some of your staff were South Asian and they either garbled or misunderstood English, thus prolonging the conversation beyond the average of 10 minutes.   During that time I incurred cell phone charges of $.45/ minute.
After the service was restored I called Verizon customer service and asked for a service credit to compensate me for those out-of-pocket expenses over and above 30 minutes which I consider to be a reasonable amount of time to arrange a service call. They denied any responsibility for the amount of time it took to arrange the service call or the amount of time to complain about their service. I was not happy with the outcome so I requested to speak with someone who was a decision maker and had authority to negotiate a settlement. I also asked to have them communicate with me through email. I was told that communicating through email was not possible. These calls followed the same pattern of hold-talk-transfer averaging 30 minutes each. I repeated myself to 3 or 4 people who wrote down my complaint before I got to a manager who had decision making authority. The manager denied any responsibility for the amount of time it took to arrange the service call and would not authorize a service credit.
The second issue involved billing. I signed up for auto-pay to have my monthly bill deducted directly from my bank account. Verizon’s computer system deducted the bill twice, overdrawing my account. I incurred a bank overcharge fee. The same pattern of hold-talk-transfer began for this complaint as well. The customer service staff refused to take responsibility for this error as well. Their solution required me to spend more time and incur extra expenses. I had to repeat myself to 3 or 4 complaint takers before I reached the same manager who denied my first request. He denied any responsibility for this billing problem too.   I had to have my bank retrieve the money under a fraud compliant.
Verizon is one of the largest *communications* corporations in the world.  If your internal systems can't handle customer service calls in a reasonable amount of time, then there is a problem. If your customer service staff is unwilling to take responsibility for such inadequacies and solve the issues that emerge from them, then there is a problem. If a customer has to contact the CEO of the company to try to resolve two service related issues, then there is a problem. When all of those actions prove inadequate, then there is a *communications* problem.
Customer service has flagged my account and put me down as a “problem” customer. Instead of offering even a token settlement, they are prepared to stonewall me by maintaining that the company is just not at fault and that they tried to solve the problems but I wouldn’t cooperate or accept their solutions. Early on in the process, if someone told me that Verizon messed up just a little, but still couldn’t compensate me, I would have accepted that, albeit reluctantly, and dropped the matter.
This is not the way I do business and I resent it when others don’t feel the need to honor any kind of code. I grew up working in my family’s retail liquor store. From the time I was a kid I learned four customer service lessons that I’ve carried over into my adult life:
Admit when you are wrong and try to make up for the mistake.
Never argue with a customer over small things.
Listen to the compliant and don’t just dismiss it out-of-hand
Try to make things right even though you may not be directly responsible for problem.
For my two problems, Verizon customer service staff didn’t even come close to following these common sense rules. I’ve learned that if you ask their customer service people they will repeat back to you some type of business code that they say they operate under. But their behavior tells a different story.
Unfortunately when I spoke with {edited for privacy} of the Executive Presidential Appeals office, I was taken somewhat aback by his manner and demeanor, which was coarse and inappropriate for a customer service discussion, and which I found personally offensive. He and members of his staff agreed to send me emails specifying which part of the Terms of Service they based their decisions on. To date I have not received the communications they promised.
Is this the image of your company that you want the public to see? Are you willing to just shrug off these complaints as an isolated case that is too small to concern yourself about? I’m afraid the answer will be yes. Not only do you feel that you are too big to fail, but you are too big to care.   Customer service means solving problems not manufacturing bad will and resentment.
My purpose in writing this note has been twofold: to make one last effort to solve my problem and to hope that someone will take note about the issues about customer service practices that are harmful to the company. I'd be happy to speak with someone with real authority to deal
with my issues but have no interest in repeating my past experiences.
It's too bad that this had to happen since the solution could have been so easy and simple.
I plan to publish some form of this letter and distribute it to the public.
Solved!
Go to Solution.

Therefore, I request to please clear this unacceptable due balance, and contact Experian to removed and clarified the mistake in my credit report.
RE:  Cancellation fee charged on internet DSL service charged by mistake. {edited for privacy}
A $65 balance remain for a cancellation fee on internet DSL service, by Verizon New York mistake.
In February of 2010, I set up my phone and TV in a vacation plan but keep my internet service active. After a month I had a vacation plan, suddenly without notification, my internet service was suspended and a cancellation fee was issued.
My final statement was $ 24.47. I cleared a check from Verizon.
I contacted Verizon online to request connect my internet service and discuss the issue on the cancellation fee. The response was that I should pay the internet cancellation fee, and paid a new activation.
After fighting with Verizon customer service over the unacceptable fee charge service issue without any possibility of resolution I cancel my home phone which was in a vacation plan.
Later I kept receiving the statement with this cancellation fee every month. I called and discussed the issue more than 6 times during the next 6 months, The entire process kept me on the phone for a total of 2 hours over several months. The costumer representatives responded that the issue was in an investigation.
Later,  a Collector company start chasing me to get the $65 paid. Phone number: {edited for privacy}, Inclusive, they made an offer to reduce the amount if I accept to pay or contact Verizon to request a clarification.
By the end of the year, I contacted Verizon costumer services one more time but the representative stated that the account is not visible anymore.
Convinced that the problem on this account was resolved, the second week of November, I called Verizon to reestablish my account with a new home phone number and Internet DSL connection.
The answer was that  following Verizon policy I was unable to get a new account if a balance remain.
After I explained the events, a manager (non-identified) who spoke to me by phone told me that Verizon will investigate the issue and I should wait for approval.
On November 16, my account was confirmed approved and clear of debt, therefore, Verizon welcome me back with Home phone and internet DSL Service and confirmation on my online registration.
New number:{edited for privacy} ; Email:{edited for privacy}
Also, during the months of January and February 2010, Verizon New York, made other charges mistakes in my account (See details below) that have been resolved with an apologize and a refund.
Events that prove the lack of training and support Verizon customer and billing service have.
Chronology of the emails exchanged between Verizon Ecenter and myself after I requested investigation with the charges.
01/10/10   I have contacted Verizon customer support regarding of a mistake in my internet service statement.Tracking # 430824. Reference: Duplicate charges for Internet Security suites service.
1/12/10 Verizon eCenter responded. Angela. ' Apologized for the inconvenience. 'The cancellation and credit will appear on the next bill'.
2/08/10 Verizon eCenter responded. Cheniqua. 'I have issued a credit of $6.52 for a Verizon internet security suite charges'; your internet charges
2/04/10 I have contacted Verizon customer support in regard of clarification in my Direct TV  statement.
Tracking # {edited for privacy}. Reference: Balance from Direct TV due to my recently requesting vacation plan.
2/06/10 Verizon eCenter responded (John) Verizon Bill statement: February 26 = $6,73 paid
2/06/10 I have contacted Verizon customer support in regard of a mistake in my home phone statement.
Reference: By mistake, international fee in my home phone (inactive line/vacation plan) was charged.
Tracking # {edited for privacy}
2/08/10 Verizon eCenter responded. (Linnette) 'I apologize for the error'.
A credit for the international plan has been applied to your account and will appear on the next statement.'
2/08/10 Verizon eCenter responded (Cheniqua) 'The regional essential calling plan does not qualify for a discount during vacation suspension. Which prove that my home phone was in a vacation plan.
2/15/10 I have contacted Verizon customer support in regard of a non-notified, neither requested suddenly suspension on my internet DSL service and charged a cancellation fee for this suspension.
Tracking # {edited for privacy}
2/16/10 Verizon eCenter responded (Michael) I am sorry for the inconvenience you have experienced.
Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966
Monday through Friday between 8:00 AM to 6:00 PM Local Time.
2/16/10 Verizon eCenter (Sue) responded : I am sorry for the inconvenience you have experienced.
I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
I stand on my decision of not pay for someone else mistakes.
Your actions have damaged my integrity as a good costumer and citizenship.
Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available.

*** WARNING: Could not start service 80 for protocol HTTP on host MyFQDN

Hi,
I m configuring an external Sap webdispatcher to point to an ICF service
I need to install it on Windows Web server where others web sites are running.
I configured a specific ip for that on the Web servers and enter the DNS name in our domain.
On the the pfl file I define :
SAPLOCALHOSTFULL=<MyFQDN>
icm/host_name_full =<MyFQDN>
and specify icm/server_port_0 = PROT=HTTP,PORT=80
Each time I m starting it I received *** WARNING: Could not start service 80 for protocol HTTP on host <MyFQDN> .........
If I m using another port (Ex:86)no problem with my FQDN.But if I m doing servername:86 it s working also.
It s seems that the webdispatcher don t care about my FQDN.
How can I have the WEBDISPATCHER pointing to this specific FQDN and not all ?
Thanks,

Hi Damien,
You problem is perfectly logical : It's not possible to have 2 programs (IIS and web dispatcher) listening together on the same 80 HTTP port.
There is no configuration that I know on the web dispatcher to tell him to listen only on one IP address.
Summary : what you want to do is not possible.
I had a similar request and I did the following.
I use a Linux box with an Apache reverse proxy to select to distribute the HTTP requests on different web dispatchers. The rules depends from the called URLs.
Regards,
Olivier

OBIEE 10.1.3.2.0 Installation & Services Problem.

Helo
I m new to Oracle BI, Having some problem.
Install Oracle BIEE 10.1.3.2.0 on Windows 2000 Advance Server Having no Database & Application Server.
during installation i got error of kernl32.exe.
after installation
1. unable to find Oracle BI Presentation Server Service in WIndows's Services.
2. unable to restart oracle BI server service.
I tried to start service from command line but not succeded.
3. unable to open dashboard page (http://localhost:9704/analytics).
Hope u guys will resolve my problem.

Hi,
if you connet to OTN via a proy server, make sure this is configured in the JDeveloper preferences for browser and proxy settings. The username and password is your OTN account
Frank

Bat file to Start Service.

Hi All,
I need a bat file to restart one of the service when user login to the PC. These users are not local admins so they cannot start this service.
net start "Service Updater" give and access denied.
This service have to run as SUser not as System account.
so how do i run this bat file with above user credentials?
As
This topic first appeared in the Spiceworks Community

Okay this is what you do the fix this problem.
1. Uninstall the oracle home for OWB
2. Make sure that the oracle home directory you unistalled is removed from the hard drive
3. re-install the OWB software
4. drop the owb users and repositories you created earlier
5. using the advanced install path reinstall owb repositories and user accounts to NEW user accounts (OWBRT_SYS will remain the same however)
6. start the control service -- this should work now.

Nagios - Starting service problem

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