Nano 2nd gen: The iPod ipod name cannot be updated.

Hi,
I'm unable to get my son's notebook to work with iTunes and his Shuffle. I've been through all the troubleshooting ideas I can find here or elsewhere. The Shuffle works fine on two other computers.
My son has a Dell Inspiron B130. If the Shuffle is plugged in, it will show up in Windows Explorer. When iTunes 7.02 is started, the Shuffle goes from <iPod Name> (E:) to Removable Disk (E:) to removed from Windows Explorer in about 4 seconds.
Shutting down iTunes, unplugging and replugging the USB cord returns the Shuffle to Windows Explorer. I can write files to the Shuffle using Windows Explorer.
It worked for him the first day he had the Nano, the problems started on the second day. I've been trying to solve the problem for 2 days now.
The USB controller is an Intel 8280/FB/FBM on a Dell Inspiron B130.
Any ideas would be appreciated.

i started getting this problem recently, too. it seemed that my ipod 'fell asleep' while updating/syncing and i would get that message (sometimes right away, sometimes when it was almost done, sometimes in the middle...no real pattern). 5 R's didn't work, nor did re-installing itunes. however, i found that when my 'pod was fully charged, i had no problems updating/syncing. so i would recommend resetting your pod, then make sure the 'pod is fully charged when you go to update/sync...might be a good idea to have a wall charger, rather than just the usb (i use a wall charger to top it up before attaching it to the computer. i don't really know what the problem is, but having it fully charged seems to have helped.

Similar Messages

  • "the ipod 'name' cannot be updated. the required file could not be found."

    PLEASE can someone help me out on a problem that is infuriating me?? i've not long had my 30GB 5th generation video ipod, and i can't get any photos or video to transfer onto it! when i connect my ipod and itunes opens up, an error message appears saying "the ipod 'name' cannot be updated. the required file could not be found". however, it updates my music no problem..
    i've reset my ipod, restored it and wiped all my music off and then transferred it all back on, downloaded the new ipod updater 28-06-2006 and made sure my ipod has the most recent software etc on there, but still no joy!
    i never had a problem transferring photos onto my old colour photo ipod (4th generation?), so it's really annoying that i have a supposed 'better' ipod now that won't do this for me!
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    Packard Bell desktop   Windows XP  
    Packard Bell desktop   Windows XP  

    Hello WGT52,
    It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    Thank you for using Apple Support Communities.
    Take care,
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  • The ipod "name" cannot be updated, an unknown error has occurred (-48)

    a few nights ago while i was updating songs to my ipod video, this thing appeared on the screen in a quick flash and i wasnt able to read what it said. then my computer blinked and resetted, causing my ipod to unplug without ejecting properly. so i pulled out the plug from the butt of the ipod only to find out that when i opened it, all my songs were gone. a good 3000 i think. i think i also pressed menu and play at the same time after that.
    the ipod "name" cannot be updated, an unknown error has occurred (-48)
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    k i tried that but i couldnt find cupertino usa on my ipod. i did: date and time - set time zone - then a list of places come out with (DST) beside each of em. i chose bangkok (dst). tried to plug it again on i-tunes and the same darn thing appears. that dreaded -48 error. ill check out the rest of those links you guys posted anyway. thanks again for tryin to help.

  • The Ipod "name" cannot be updated. The required folder cannot be found.

    Back ground Information: I’m having multiple problem and are finding a few temporary fixes online. For example, my Ipods were not being recognized in Itunes. I referenced this () for a fix but only was able to get a temporary fix. With this said, I would like to describe more problems. I just purchased an 80gig ipod video and a 2 gig nano. Currently I have 2.8 gig of music in my library.
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    Someone please help me before I jump out of my window. I just purchased these products and my life have consisted of continuous problem solving. I’m starting to think I made a big $700 mistake. Thanks….. HELP!!!!!!!
    Desktop/Sony   Windows XP   Brand New

    You can put the ipod into "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651 THen restore it see if that helps

  • My new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

    my new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

    Wow .... so you are syncing via WiFi when you sync .... would that be correct?
    I would still quit iTunes and then restart and see what happens. The iPad and iTunes must be playing some weird games.
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    Since I started Wifi syncing, I have seen messages in iTunes that made absolutely no sense at all. Anyway, that's my take on it. If you do not WiFi sync, then I have no clue why you are getting these messages.

  • The iPod "my ipod name" cannot be updated. The required file is in use.

    Installed iTunes 7 on my mac. Everything went fine. Updated my ipod everything went fine. Ever since then I've been getting a dialogue pop up window stating "The iPod "my ipod name" cannot be updated. The required file is in use."
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    Its extremely annoying as it bounces the icon in the dock until I give iTunes focus, click ok, and then I can navigate songs etc. I listen to my music thru my iPod while its connected to my computer, so this bug just about has me reverting back to v6.
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  • When syncing iTunes reports "The iPod "name" cannot be synced. A duplicate file name was specified. ". the music is updated but all the sleeve imagary is not including deleting the existing images. How do I solve please?

    When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". The music is updated but all the sleeve imagery is not including deleting the existing images. How do I solve please?

    Hello WGT52,
    It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Charging iPod nano (2nd gen) with iPod mini adaptor

    Hey
    I just bought my iPod nano 2nd gen, and I realized that there is no wall charger for it. Therefore I am wondering, if I can use the wallcharger for my old iPod mini?
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    " I am wondering, if I can use the wallcharger for my old iPod mini?"
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  • "the ipod name cannot be synced. the required file cannot be found"

    Hey
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    Try trashing your iPod's Photo Cache and then resyncing your iPod with iTunes.  See this article for information on determining the location of your iPod's Photo Cache.
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  • "Songs on the iPod "____" cannot be updated because all of the playlists...

    "Songs on the iPod "Harold Kim's iPod" cannot be updated because all of the playlists selected for updating no longer exist."
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    You get this problem when the option 'Sync Music - Selected playlists' is being used to sync your iPod. If the playlist selected is deleted from iTunes the iPod no longer has a location to sync from and you get an error. (Syncing selected playlists by the way is a useful setting to use when the iPod is smaller than the iTunes library). However you can make a new one or make use of an existing one.
    Open iTunes and create a playlist to update your iPod from, call it -My iPod for example (the dash will position it at the top of the playlists in Sources). You can make it a smart playlist that picks the songs for you or just a normal one and drag whatever content you want to have into the playlist. If you are making a smart playlist limit it to just less than the size of your iPod (for example 3700MB for a 4G iPod Nano. Now connect your iPod and when it appears in the Source list click on the iPod icon to bring up the preference tabs in the main pane. Go to the Music tab and choose Sync Music and the Selected playlists radio button. Choose the playlist you just made from the selection and click Apply. You can also sync from any existing playlists by choosing the same setting, you just need to make sure that the size of the playlists don't exceed the capacity of your iPod:
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    Syncing Music to iPod
    To make a random playlist go to File>New Smart Playlist.
    Uncheck "Match the following rule"
    Check "Limit to" put "3700" in the number box, choose "MB" from the first list box, choose "Random" from the next list box. Check "Live Updating"
    When you want to change the selection in the smart playlist just delete everything in it and it will add a new selection. When you want to change the normal playlist just delete out what you don't want and drag in a new selection.
    Syncing selected playlists is just like syncing your whole library only on a smaller scale and more "selectively". When your iPod is is set to sync selected playlists it automatically picks up any changes you made to that playlist in iTunes since you last connected. Anything you added to the playlist will be added to the iPod, anything you deleted from it will be deleted from the iPod. In other words the iTunes playlist and the iPod are kept "in sync".

  • When I sync my nano (2nd gen) the music doesn't transfer anybody help?

    I've been through the 5R's several times trying to get music back on to my nano (it is completely empty since I've done Restore)
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    The ipod shows on iTunes and it says it's syncing, but no content is transfered.
    This Apple knowledge-base article may help address that issue.
    Windows confuses iPod with network drive.

  • Does anyone else think it is stupid that the 2nd gen of iPod touch can't update to even 4.3?  Cuz none of the apps work anymore and i don't have $300 to throw down for a new one.

    Yeah, I have been getting tons of updates for my apps, but since my iPod touch can only go to software 4.2.1 all of my apps have slowed down and crash,freeze, and don't get all the new things available on the other software versions.  It is incredibly frustrating and kind of stupid to phase out the owners who have the older models that work just fine.

    The 2G was introduced 4 1/2 years ago. That is old in electronics standards. It does not have the hardware to support a higher iOS.

  • The iPod "____" cannot be updated. The required file is locked.

    I get this when I attempted to sync some photos to my iPod. I have seen numerous threads elsewhere about this simalar problem. I know that I could simply refresh it but I don't have the bandwidth (read: Dialup) to download the FW again, or the HD space to backup other files that I have on there.

    apparentially something set the folders as "read-only" but I was unaware of this change.

  • The iPod (mine) cannot be updated because it contains files that are in use

    I have a 5th generation 60GB iPod which I have been trying to update to software version 1.2 (from 1.1.1.) but I keep getting the error message duplicated in the subject line of this post.
    I wouldn't mind to keep using V.1.1, except that I want to play a game I downçloaded from iTunes and which requires 1.2 to work.
    Any help?
    WK
      Windows XP  

    I have a 5th generation 60GB iPod which I have been
    trying to update to software version 1.2 (from
    1.1.1.) but I keep getting the error message
    duplicated in the subject line of this post.
    I wouldn't mind to keep using V.1.1, except that I
    want to play a game I downçloaded from iTunes and
    which requires 1.2 to work.
    Any help?
    WK
      Windows XP  
    I have the exact same problem with mine only that it is 30GB and it has version 1.1.2 on it

  • The iPod ___ cannot be updated. The disk could not be read or written to...

    I have tried updating, reseting and restoring how do I fix this problem?

    hiya!
    here's a good place to start with that one:
    "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
    love, b

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