Nano Connection Problem (1st Gen)

Hey, everything was going well, then suddenly my iPod nano was no longer recognized by my computer. It is not recognized by iTunes or Windows. When I plug it into my computer USB, nothing happens. It doesnt even start to charge. I have to plug it into my addapter to charge it. I also tried plugging it into a different computer and same thing...not recognized. I followed the 5 Rs and such other steps but nothing helped. Can someone please help? Any option suggestions? (It has been under 1 year since i bought my iPod but i lost me receit )
Thanks

Have you tried resetting the Nano will it still connected to your PC running Vista? Didn't the 6G Nano come with it's own cable? If so, try using that one. Of course, the iPod Classic sync cable should work just fine, but it's just a bit of troubleshooting, so try it if you can.
Otherwise, also try shutting down your PC completely, booting it back up, opening iTunes, and then connecting your iPod Nano. Any luck there?
B-rock

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Not sure there is any real point to this since Apple doesnt seem to really engage in these forums. However, I recently had a 1st gen. Time Capsule die per the well-documented power supply failure problem. After some prodding I was able to get Apple to replace the unit though it was a handful of days out of the replacement window.
Unfortunately the Apple "genius" did not include my full business address on the shipping label and the unit has been in Fed-Ex limbo for nearly a week. I have of course since provided Fed-Ex with the full address of my company office. However, they will not revise the shipment info without Apple's authorization. I have left 4 voicemails for the Apple "genius" requesting they update my address so the unit can be delivered. So far nothing, nada, zip... I'm glad my own staff are merely engineers, not geniuses.
To add massive insult to injury, today I received a reminder email from Apple that they have a $500 hold on my credit card and have not received the defective unit back.   Really? no sh*t! I've not received the replacement unit or return label due to Apple's negligence...hello...welcome to automated email ****. Of course, there is no reply address ANYWHERE to be found on Apple's website.
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Hey Apple, ***?
This is not the Apple I know and love. If I wanted Dell quality service I'd have saved the money and bought a Dell. I hope this is not the start of a long slow slide back into the Apple of the 1990s.

Agreed that an outright trainwreck such as this is atypical. However, I am noticing an overall steady decline in customer service at the local Apple stores as well. The "geniuses" at the Pleasanton Apple store are downright rude and unhelpful. That is why I even bothered with phone support this time.
I think the phone support attitude is what started me off on the wrong foot. This unit has a well documented power supply defect for which Apple issued a TSB and even reimbursed people who had to replace the unit due to the power supply failure. When mine failed, I was actually told by the front line genius - "well, it lasted 2 years, that's pretty good".   That is a Dell/Gateway/Compaq/General Motors attitude.   A $500 router should last more than 2 years. Cisco enterprise level routers last forever. Several years ago the white iMacs had a power supply problem. Mine failed 4 years after purchase and Apple cheerfully fixed it without question or issue. They had it back to me in less than a week.
My expectations for support are commensurate with the price of Apple's products. It is a luxury high-end brand. For perspective: This router costs more than a complete Gateway desktop computer system.
When you buy a BMW you expect a certain level of service, When you buy a GM expectations are lowered along with the price of entry. I don't expect to ever have to chase down keystone cop problems like this. My time is far too valuable for that. This is why I buy Apple computers and not Gateway computers.
Is it typical? maybe not. Is it foreshadowing what is to come now that the company is back in the hands of the bean counters that nearly ran it into the ground last time?   Maybe.

BIG nano connection problem

I got my iPod Nano delivered today & after it finished charging I installed the software that is on the CD.
My problem is that when i connect my Nano using the USB cable it doesn't show that it is connected in iTunes or My Computer or the iPod for Windows software update which means I can't choose to restore the Nano but my PC does make a ringing-type noise everytime i connect it.
What is the problem with it? When you install the software do you have to format the iPod? Because when it says to connect it to check if it does need formatting nothing happens so i clieck on the box to not check & carry on to install the software & have my songs added to the iTunes library. I have done this 2 or 3 times but still can't find out how to make my Nano connected so i can finally download my songs onto it!
I remember when i first connected the iPod a Windows message popped up saying 'found new device ipod' & said connect to internet to find updates for it to which i clicked on no. Then when i tried again later it said 'found new device Mass USB Device' & this time i clicked on the Windows message to find updates & it said something like aborted could not be done.
Can you please help me with this? I'm only 16 & have saved up for this & don't want it to be a waste of money!
Thanks hope this makes sense because I'm really tired!

I recieved my ipod nano and for 2 glorious days it worked. Then my pc could no longer detect it, it just said "malfunctioned usb device" and didnot appear in itunes. The Nano just has the menu as opposed to the "DO NOT DISCONNECT" screen
After a long and arduous day i managed to fix the problem.
By clicking on this link http://docs.info.apple.com/article.html?artnum=93651 it tells you how to fix it.
i just did this - (with the ipod connected to the pc)
1) turn hold on, and then off,
2)then press menu and the center select button simultaiously for 6 seconds
3)the apple logo appears
4)then it goes back to the menu briefly, and then goes to the "DO NOT DISCONNECT" screen
5)open itunes, wait a minute and your nano will appear
Wahooooo!
hope this helps everyone!
Ben

2.0 Software Problems (1st Gen)

So I have a 1st gen iPhone with the 2.0 update on it. I wanted to write some issues that I have been having and was wondering if people were having the same problems:
1. When I receive a text, I hear the sound but no text populates. I sometimes have to wait for another text for that previous text to populate
2. When I want to respond to a text or write a text, sometimes the keyboard does not show up and I have to shut off my phone and turn it back on.
3. If you add an additional global keyboard it toggles automatically sometimes and you cannot properly switch it back to English. I speak English, Greek and Japanese and gets frustrating when I can't switch properly from English<-->Japanese.
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Yup, not excactly all those specific problems. But the sms app does load much slower, keyboard lags when typing, sometimes even when there is full signal it gets an error trying to send the message.
Overall performance is not very good, in fact I would say it is quite poor now. Programs hang, crash, and are slow to boot up. Sometimes my sounds when unlocking/putting to sleep just randomly stop working, then randomly come back. I even took off all the apps I had gotten, restored it and just went with default apps. Same stuff, poor performance, its the 2.0 software. Very dissappointed, hope there is an update soon. Unless anyone knows how to go back to 1.1.4. 2.0 is bringing back bad memories of windows modile right now.
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Recently played list not updating in when connecting my 1st gen iPod Nano

My Recently played list in iTunes will not show any songs recently played songs in my Nano.
Why? How do I fix that?
I've "repaired" iTunes, and updated my iPod to the lastest version.
Any help is appreciated.
Thanks!

Hello lakersfan44,
And welcome to Apple Discussions!
First of all, I am assuming this smart playlist is still available and viewable from within iTunes correct?
Have you made sure your iPod is properly configured to sync playlists?
http://support.apple.com/kb/HT1351
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Nano Connecting Problems

I have tried everything.... re installing itunes software, resetting my nano, waiting for the battery to be what i think is totally charged. Itunes does not recognize my nano. i am rather knowledgeable with computers but i am totally stumped and have no clue what to do anymore. i check it through itunes and it says there is not ipod connected. but whenever i restart my computer it says "do not disconnect" so i know it is working through my USB 2.0 port. i cannot even tell if my battery is charging because that lightning bolt inside a battery only appears for awhile and it stops flashing green and gray after about 10 min. so is my nano even charging all the way? reseting my ipod did not work as for trying to get it to show up on itunes so i really have no clue what to do. i am operating on Windows XP. and when i try to reinstall itunes it does not recognize my ipod to see if it needs to be formatted

I too have the same problem. The first time (actually a couple of times) it has worked beautifully, but now it doesn't. I plug it in, it says do not disconnect, and then, after a few seconds, just goes to the main option screen on the nano, and then to the charging screen. If i close itunes and then reopen itunes, "do not disconnect reappears on my ipod but it just does the same thing over again. So, itunes is obviously reading my ipod, since it says do not disconnect when i turn it on, but if i go to file menu, update ipod is not an option. WHAT IS GOING ON!!! I did reinstall itunes and it worked once, but i'm back to the same problem all over again. I don't exactly feel like reinstalling everytime i want to update my ipod.
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Nano connecting problem...

HI all!
i come from italy, so i'm sorry if my english is not so perfect....
however, i'm writing here cos' i'm desperate and worry about my iPod nano....on my PC i have the lastest version of iTunes (6.0.4.2)and i have done update for iPod 2006-03-23
i have some problem on connecting it: when i connect the PC doesn't recognize iPod and doesn't appear the message "don't disconnect" on ipod screen, so i cannot update musical playlists and charge battery!!
i tried to install all in another PC and it luckily function, but i want to use it on my pc...what have i to do??plz answer me!!!
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i had the exact same problem and when i called the apple people the guy helped me uninstall everything dealing with itunes, ipod, apple, or quicktime and when i tried to download itunes again after 2 hours of talkin to the apple guy it still doesnt work.....it says "itunes installer completed. the installer encountered errors before itunes could be configures. To retry these operations at a later time please run the installer again."........i have done it almost 100 times and i have gotten the same message.....clearly apple needs to create another version of itunes because too many peopl are having issues and this is ridiculous!!!!!!!!!!!
ASHLEY IS ******!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Nano connection problem

I have a classic Ipod connected to I tunes and it works fine. I recently bought a Nano for my wife, I treid connecting it to my I tunes to copy some of the music to her Nano, but it does not recognize it. Can anyone help?

Have you tried resetting the Nano will it still connected to your PC running Vista? Didn't the 6G Nano come with it's own cable? If so, try using that one. Of course, the iPod Classic sync cable should work just fine, but it's just a bit of troubleshooting, so try it if you can.
Otherwise, also try shutting down your PC completely, booting it back up, opening iTunes, and then connecting your iPod Nano. Any luck there?
B-rock

Ipod nano Connection problems

Hi,
Whenever I Connect my Ipod nano It won't stop displaying the do not dissconect sign. What am I doing wrong?

Ben, it will always display the Do Not Disconnect message until you eject it if you've chosen either of these options:
1. Manual updating of songs and playlists
2. Automatic updating with Enable Disk Use checked.
If either option is chosen, you'll need to manually eject your iPod using the icon in the lower right-hand corner of iTunes.

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I just dug up our old iPod 10-gig (2002-ish) for my kid to play with. The cable looks like like FireWire connectors on both ends. One end I plug into the power adapter the other end goes into the iPod. So far so good. Now I need to connect the thing to my iMac/iTunes and for the life of me I can't recall if I need a USB adapter that converts one end of that cable to USB? Can someone refresh my memory and maybe even suggest a place where I can buy that datapter?
Thanks!

Did you check the online Apple store's refurb listing?
From the main Store tab, scroll down & click the 'Save' tag on the right. These are Apple certified refurbs.
Might be a good place to start.
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Cheers!
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First off, I'm a casual user of iTunes & Shuffle - almost solely for podcasts and couldn't figure out how to make a playlist stick on the iPod; it would revert to file order, not playlist order. Couldn't reorder in the Library>Podcasts folder. Autofill wouldn't work. After much searching, and blundering about including restoring the Shuffle, I've made some progress.
1. I understand that you cannot arbitrarily re-order the Library>Podcasts folder.
2. For Autofill to work, all selected Podcasts must have the option 'Skip when shuffling' unchecked; updated podcasts seem to have this checked automatically so you have to redo the option after an update but you can do so globally for all items in Library>Podcasts or in a Playlist. Doing it in one seems to change that property for all lists.
3. My problem with the playlist order being preserved in iPod seems to have been cured by the radical surgery of rebuilding the Library.
a)For my initial test, I simply relocated iTunes Library.itl to a safe folder; on the next start, iTunes built a new itl file and, of course, the library was empty. I subscribed to a few podcasts and was able to build dumb and 'Smart' playlists with which I could Autofill.
b)For my next test, I replaced the new library file with the original, exported the library to a XML file in a safe place, closed iTunes, relocated the itl file again and started afresh. Then imported the previously exported XML file which brought back all my playlists, etc, but the podcasts had re-subscribe buttons. This seemed to work fine until I subscribed to and downloaded another podcast. I then lost the ability to re-order in the Smart Playlist and the iPod playlist. Somehow I got it back; not sure if it was that 'Skip when shuffling' option again or it was because I did a global change of genre from Podcast to News & Political - maybe that diddled the file favorably.
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It looks improbable that an arbitrarily ordered playlist of podcasts can be automatically maintained in order through successive podcast updates. I've adopted the following procedure to manually maintain the order with a minimum (I hope) of steps. I'd welcome any suggestions for improvement.
I subscribe to podcasts that are updated hourly, twice daily, daily, and weekly. But I only do an iTunes update infrequently and rarely get to listen to the playlist on the Shuffle - maybe on a long drive or while painting a room.
Build Playlist
1. In Library>Podcasts I delete all of the prior podcast links keeping only the most recent. Select All, right-click and select the 'Do not autodelete' option. Select All, right-click>Get Info and in Multiple Item Information dialog window, Check and set Remember Position - Yes, Skip When Shuffling - No, Equalizer Preset - Loudness, OK.
2. In Library>Podcasts I Select All (Ctrl-A), right-click and select the 'Do not autodelete' option. Select All, right-click>Get Info and in Multiple Item Information dialog window, Check and set Remember Position - Yes, Skip When Shuffling - No, Equalizer Preset - Loudness, OK.
3. Create new Smart Playlist (CtrlAltN) with 'Match the following rule' set to 'Podcast is true' + other rules, e.g., 'Date Modified is in the last x days' and check 'Live Updating'. Now you have a playlist that has all (or whatever your rules allow) your podcast downloads in it and you can re-order the podcasts arbitrarily.
Maintain Playlist in Order
1. After updating Podcasts, repeat step 2 above because the updated podcasts don't inherit iTunes properties from the prior ones.
2. Select your Smart Playlist. The updated podcasts will be automatically added to the bottom of the list. The ones they should replace should have remained in position provided the rules don't remove them and thus provide place markers for where the updated ones are to be dragged and dropped.
3. Return to Library>Podcasts and delete the prior ones. They will also disappear from your Playlist.
4. With iPod inserted and showing under Devices, select it and Autofill from the playlist created above.
I'd welcome any suggestions for improving the procedure.
Tom

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Hello,
i have the appropriate connections to hook up my video output on my macbook onto my plasma. but now im trying to figure out how to connect the sound from my macbook to the tv. i have a plasma tv and has an optical input or whatever. does anyone know how to appropriately hook up the sound. could someone provide pictures of the certain wire i would need to do this? thanks.
i have the first generation macbook with the 3.5 headphones input and the other optical input im not sure what its used for.

hey, sorry i havent been on here for awhile. nah i havent gotten an answer yet. i bought different cords such as toslink to mini and a rca to 3.5 headphone jack and neither of them worked. the only time it actually worked is using a separate sound system, but i want the sound to come out of the tv speakers. if you find anything let me know please. thanks.

How do I get Faces in iPhoto to appear on my 2ed gen Apple TV. The appear on my 1st gen Apple TV with Photos and Events.

How do I sync Faces in iphoto to iTunes and then to my 2ed gen Apple TV so I can show Events,Photos or Faces on my TV? On another TV which I have connected a 1st gen Apple TV all three appear, so some how the 1st gen is sync'ing with itunes but not so with the 2ed gen Apple TV as I ony get Events and Photos on the TV screen.

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kellyfromnew york wrote:
Thanks for the reply! I copied the iTunes Music folder to a removeable drive so I don't lose any of the info before disconnecting with AppleTV.
It is always wise to have a backup of your itunes library media on external drive etc - you never know when you might have a hardware failure on a computer/AppleTV etc.
Disconnecting AppleTV from the laptop itunes will not delete the content in iTunes on the laptop, but will wipe media synced to AppleTV from iTunes.
The big thing to ensure is that any purchases of music/video etc you made directly on AppleTV have synced back to the sync (laptop) library - right click on the AppleTV in iTunes on the laptop and choose Transfer Purchases to check if unsure. In theory, things that haven't synced back should remain while stuff synced from the computer to AppleTV will go, but I don't fully trust it and best to ensure direct purchases are safe before disconnecting AppleTV.
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kellyfromnew york wrote:
need to put it on the desktop, can I just copy this into the iTunes Music folder on the desktop and it will now have all the appleTV stuff?
Don't do that (just copy into new itunes folder) as iTunes won't recognise the stuff you've copied in this way.
Either import to iTunes using iTunes' File>Add to Library and navigating to the iTunes media folder on the external or drag and drop this folder onto itunes to copy it over.
Another way to do this you might want to try is via Home Sharing - enable in iTunes on the laptop and desktop and this will allow the desktop iTunes to copy stuff over from the laptop - either all or selected content you choose form the Home Shared library icon - this will probably be slower than using the copy on the external drive, but is a good way to copy content from one machine to another across the network.
After adding your media to iTunes you need to go through the steps Winston and I outlined to change the sync computer entry on AppleTV under Settings>Computers.
Ac

Nano Connection Problem (1st Gen)

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