"nano is full" message

If you make a big playlist on the mac, you can set the the software on a shuffle to randomly choose as many songs from the playlist as the shuffle can hold.
my new nano doesn't seem to want to do this; if the playlist is too big i just get a message saying the nano is full.
am i doing something wrong?
thanks
paul

so to summarise, it used to work really well.
now it doesn't.
apple seem to have taken a big step backwards.
thanks for your help, but if that were the official (apple) answer, i'd say that's a lousy answer.
again, thanks for your help.
p

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