Need for Genius Bar Work Authorization

Hi,
i had bought My ipad from Turkey. But last year in September, i changed it with A new one from the Apple Store stratford city, London, UK. and now i need Genius Bar Work Authorization & Service Confirmation to legalize My ipad. Could you please help me?
Yagizhan Sagnak

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

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MacBook slow wakeup, black screen, Mavericks, took to Genius bar, worked OK for about a week and now the same.

MacBook slow wakeup, black screen, Mavericks, took to Genius bar, worked OK for about a week and now the same.
Screen actually seems a very dark navy blue almost black. sometimes can see cursor in white
Only happens sometimes

If you can somehow document any processes you've put the MacBook
through, which can cause it to repeat the symptoms you've seen, be
sure to write down the sequence of events if your action and resulting
issues can be make re-occur. Then you'd have a fair chance at some
one looking deeper to find the real cause of this problem. {If you have
a digital camera handy, you can take a picture of the screen if it should
display some curious content other than a black screen, such as that
seen in a kernel panic or other message. Otherwise, a working Mac
can take its own screenshot.}
The computer should be returned to the Apple Store genius bar for
further evaluation & more in-depth diagnostic tests of long duration.
Sometimes a test may not run any of the additional software, together
or separately, that you may be accustomed to using. Perhaps the basic
OS X and a few applications work just fine.
If the issue is due to a conflict in software and not a hardware failure,
the cause may be harder to discover. If you have a complete backup
of the system and your files on an external drive, that may help if you
need to reinstall it. However if there is a problem in that software set
a new installation without conflicting software may be required in order
to troubleshoot the machine.
How old is the computer, how much RAM installed, how large a hard
disk drive and what is the remaining unused capacity of that drive?
(The HDD capacity will show 'other' so that may be unsubstantiated.)
Are there any indications in Activity Monitor, or in the system log files
from Console, to show crash logs or other effects from the Time/Date
of these slow wakeup and black-screen intervals? There may be.
Some of the system report may be helpful to those who know how to
read the resulting mass of files. Perhaps one of the more advanced
users who occasionally reply here will see your thread and offer a
method of accessing the OS X via Terminal or single user mode,
for troubleshooting purposes. Mine is an older OS X with less fuss.
Good luck & happy computing!
edited

Do i have to submit billing info just for genius to work?

Do I really have to submit billing info for genius to work? I dont buy songs on itunes, and i only want it to make me playlists. It worked on my cousins laptop without having to do billing info,etc.

HI Rawrcopter and welcome to Apple Discussions ...
<Do I really have to submit billing info for genius to work?> No, you should not have to do that.
Creating a Genius playlist
You can have iTunes create a playlist from songs in your library that go great together.
Before you can create a Genius playlist, you must turn on Genius (the instructions are included below). To turn on Genius, you must be connected to the Internet.
To create Genius playlists, iTunes uses anonymous information about your library and other iTunes libraries.
1. *Select a song in your library* and click the Genius button at the bottom of the iTunes window.
2. If you haven’t turned on Genius yet, click Turn On Genius.
If you are trying to make playlists from audio tracks you have imported from CD's, or downloaded music from anywhere but iTunes, then no, you cannot access the Genius Bar. That is for music you have purchased from iTunes only. That is why it's requiring Apple ID in order to use the Genius Sidebar.
Carolyn

Does apple charge for Genius Bar help

Does apple charge for Genius Bar help

Depends on if the equipment is under warranty and if so then if the problem is covered under the warranty.
In all cases having them look at it to diagnose the problem is free.

Why is signing up for genius bar so difficult

I just spent fifteen minutes in an endless loop, trying to sign up for the genius bar at an apple store. Tried calling the store, was told by automated voice that I can only do it online. Tried to sign up online, following instructions (find store, select genius bar) but it just sent me to a page that explains what the genius bar is, and suggests other means of support. Finally got the store by pretending I wanted to buy something, explained it was an itunes problem, and I wanted genius bar, and she said let me route you to the iTunes department and sent me back to Customer Care (for which I would have to pay $29 to solve a problem that is definitely Itunes 12 software related). Fortunately she told me the magic word to get someone at the store: "manager." That person also tried to route me to customer care, until I said, aren't there genius bar people who know Itunes? He admitted there were, so now I have an appointment. I'm an Apple Mac Mini user, have been with apple for decades, but this is ridiculous!

Although we cannot speculate "why", the 'Decision Tree' approach probably indicates that Apple feels that in some cases 'other methods' may be better use of their resources.
I have never failed to get a Genius Bar appt. - answer the questions 'ambiguously' where the 'system' cannot find a match for your statement. As a test one time for another user in your predicament, I put "Blah, blah, blah" in the description field = worked like charm (I stopped short of actually 'making' the reservation)
enjoy your trip to the Apple Store
ÇÇÇ

Eligible for Genius Bar advice?

Hey all,
I was all ready to take my laptop to my local Genius Bar and ask for advice then thought it might be a bit cheeky - do you think this is something they can help me with? It's a bit out of the way so can't pop by to enquire.
I have a Macbook Pro. I used to use a Seagate external Hard Drive with no problems, however I dropped the HD by accident. It worked ok the first time I plugged it into my laptop, I created a new folder and everything, however after that it would shut down my laptop everytime I connected it. I tried it on another mac laptop and I got a message saying the computer couldnt recognise the drive. I also got this msg when I connect to my laptop again via a USB hub instead.
It's obviously the Drive not my apple laptop that's not working but is this still something Genius Bar can help me with? I've never tried Disk repair etc and would welcome their assistance to hopefully fix it without losing the HD's contents!
Many thanks!

The genius bar folks are very knowledgeable and helpful, but it sounds like a problem they will not be able to treat except to say get a new external drive.
If the drive causes the MacBook Pro to shutdown there isn't much you can do in the way of working on it with Disk Utility. You can go ahead and take the MBP and drive in and see if they are able to help you with the drive, it never hurts to ask.

[WNTFIX]Enabling Chromium password sync, what's needed for it to work?

Hello, I'm using Google Chrome in multiple machines, some of them running Windows OSs. In my Arch machines I'm using Chromium from the extra repository, I have different environments but my Gnome based one is quite complete yet I still can't sync passwords.
What's needed for it to be able to sync passwords? Maybe some compile time flag?
Here is a list of all the packages I have installed in the Gnome machine, in case I'm missing something: http://pastebin.com/19AQhQsj
Last edited by MickST (2011-03-20 23:27:57)

Huh, that's strange. I checked it on my browser and there's doesn't seem to be a password sync option under the sync settings. A short Google expedition reveals that I'm not the only one. Luckily, the first comment explains it. It was recently disabled by default because it doesn't play nice with GNOME Keyring. To enable it, start chromium with the --enable-password-sync and --password-store=basic flags. Haven't tried it my self, though, as I don't really need that particular feature.

Advice needed for advancing production work.

Ok Dear Forum Users,
Am need to get myself out of some Financial situations, where I owe some people.
Now I need to go commericial hunting, I consider myself a fairly good editor (still need to learn some other stuff though).
I don't know how to use Illustrator or Photoshop, which I think I will need to know, if am going to get commericials done and stuff like that.
I know before I get the business am going to need to study and practice more, so that I will be able to execute these jobs professionally.
So am seeking the guidance and assistance of my fellow forum users.
I also not in a financial position to purchase much books and tutorials.
Am using a Canon T3i and a Macbook pro 15.4inch 8gb ram.

you're trying to do something thats inherently very expensive to do ( tools you need to work ).
for example. if you want to shoot stuff you need to either own or rent the tools to do that.. and it is very expensive on the pro level.
to edit is the same. even more so really.. as the machines and programs etc to edit pro stuff is very expensive.
but
and this is a big BUT ...
you can also rent that stuff depending on situation you are in.. or you can 'borrow, beg , etc ' to do what you need to do in order to satisfy a client's needs.
this gets into the " client " area of the business.. where if you want to monetize your " talent" you need a client to pay for your time etc.
If you want to learn it before you have the talent to offer client..you have to absorb the cost of that education etc... until you save enough to offer that client your own special service and talent.
In other words, work as an editing assistant etc and get experience and save your money to go off on your own ..if you know what I mean ?
Sometimes schools help to do this when you're young... but you will still need the equipment ( tools ) at the end of your education to supply the product to clients...
no matter what you do or how you look at it.. this is a very expensive business to be in... to give clients what they need.
It also demands that what you USE FOR PROGRAMS give a product that is acceptable ( hence this forum helps ADOBE develop a suite of products designed to help

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THANX for the reply Cor-el, unfortunately it doesn't work with the personas plus 1.6.2 extension being enabled. Someone on mozillazines forum posted this to my post about this problem: "Mozilla decided quite some time ago that Personas shouldn't work with Themes despite years of them working together just fine, and engineered Firefox 3.6 and 4.0 specifically to not allow them to work together. They promised us they would fix the situation and since then the main engineer working on Personas either left or has been too busy to contribute and fix the mess." I posted a 2nd reply to Tomatoweb above & will try what someone else on mozillazines forum said to try on their site using an alternate method. I hope it works.

Windows 7 - which version needed for Palm to work?

I think perhaps I understand the answers, but please tell me if I have this worked out correctly. I have a Palm M515, so no bluetooth or wifi.
1. I want a 32 bit system on one machine. I think I can simply install Windows 7 Home Premium, install Palm Desktop V4.1 and everything will work fine just as it does under Vista. I sync using USB or serial. Is that right?
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Post relates to: Palm m515
This question was solved.
View Solution.

I have a fix that works fine for me. I bought a cheap PC that came with 64 bit home premium, and I am considering rolling it to 32 bit pro but until then, I have installed Vmware Player - a free app that will run in 64 bit Win 7.
I migrated my old Windows XP system to this platform, and have been very pleasantly surprised by how well USB works on it (I have a lot of VMware experience from server 1.x, server 2.x, ESX 3 and 4 - this is a real leap ahead.) I am able to sync to the Palm desktop in the virtual XP very nicely, and Mobipocket works there as well. Since no one is suggesting that XP mode from Windows is worth a try, I have to assume that the Windows virtualization platform is not as complete. This does not surprise me.
Now that I know the palm desktop may install in Win 7, I have a migration path for the data, but to be honest, so much of my day-to-day work requires that I have access to a working 32 bit install that I use the VM OS a lot of the time.
By the way, it may be harder to 64 bit drivers for Windows than you think. The key app for me is a Cisco IPSEC vpn client. I have seen a purported beta of the application for 64 bit systems but don't trust it.
Given how much $$$ a Cisco house spends on hardware and licenses, and how huge Cisco is, if Cisco can't pull its head out and deal with this, I can hardly blame Palm.

Drivers needed for iPod to work?

A couple of days ago, I received a free iPod Nano (2GB) from a promotional offer with my bank. There was no installation software disk included. From reading on the site, this is normal because everything you "need" is supposed to be in the latest version of iTunes.
When I first plug my iPod into my computer, Windows recoginizes it as an iPod and prompts me to go through the new hardware installation. The installation then fails because no driver software is found/available for the iPod.
I have the latest version of iTunes. ITunes will open and all my music is there and playable. My iPod just will not show. My iPod is fully charged. I have gone through all of the 5 R's multiple times including the 6th R, which is REALLY FRUSTRATED!!!
Basically, I need a software driver so that Windows will recognize my iPod. I have read here that iTunes has them or something? However, iTunes will not recognize my iPod because it's simply just not there. Device Manager in Windows has the yellow exclamation point on the iPod.
I have tried multiple USB ports. I have tried upgrading all of my Windows utilities up to date. I've never really had any problems with anything installing/connecting to my computer until now. I'm really starting to disbelieve all of the iPod hype and am getting extremely frustrated with it because it's not seeming very intuitive or user friendly.
Any help getting Windows to recognize/install the software for the iPod will be extremely appreciated. I'm getting ready to eBay the thing because it's really becoming a headache. Maybe you could help me realize that iPods are where it's at and help me solve this dilema! Thanks!
Don't know if this helps, but my computer specs are:
Windows XP
AMD Athlon(tm) XP 2500+ (1.83 GHz)
1 GB RAM
80 GB hard drive
Self-built Windows XP

Do you have Windows XP with Service Pack 2, or just Windows XP?
I believe SP2 is a requirement, as it contains the needed USB drivers for Windows.

Will iOS ever support more than one window simultaneously on the iPad? Need for real business work...

I would like to have more than 1 window (2 is better than 1 but more could be helpful) to for example be reading a document and using another to take notes or to copy/paste between them. This is a key barrier to me using the iPad more than my MacBook.

There are apps that provide two are more viewing "windows".
https://itunes.apple.com/us/app/split-screen-free/id415956352?mt=8
includes web browser & notetaker.
https://itunes.apple.com/us/app/notes-plus/id374211477?mt=8

Genius bar, used MacBook pro, and registration

I recently purchased a MacBook Pro 13" 2010 model on craigslist.
It was less than 2 months old, came with receipt and still under AppleCare warranty of course.
I re-registered the device during a clean install of snow leopard and also using the apple.com registration page. I received an email confirming my registration.
I noticed a problem with the display, so I scheduled a genius bar appointment at the nearest Apple Store (Knoxville, about 90 miles from my home). On my way out of town for a trip I went to my appointment in Knoxville on 04/08/2011. The genius was friendly and acknowledged a display defect. He made a work order under warranty. Since I live 90 mes away we decided to ship it to a repair center and have it shipped to my home address. He asked for my shipping and billing addresses and I signed the work authorization.
Here's where it gets really really bad. Last night I decided to check the status of the the repair. I pulled out the copy of the "Genius Bar Work Authorization" and to my horror under "customer information" there was the name and address of the previous owner. The phone number was mine but everything else was his. I called the Knoxville Apple Store and they said I'd have to come in to discuss this face to face. I'm in North Carolina unfortunately. Will be back tomorrow. So I called AppleCare. I spoke with Stephanie who discussed this with me and proceeded to look up the repair order. Sure enough the wrong shipping address was listed. My address was listed under billing address, however. She proceeded to re-register the device's serial # under my info and change the shipping address.
I want to believe her and trust that my MacBook Pro will return to me but I'm uneasy for a number of reasons. When I login under my Apple ID it shows no pending repairs and no MacBook pro under my registered devices on the Express Lane site. I can look it up by entering the repair # and the serial # but it's not tied to my Apple ID.
What should I do? It still says shipment pending.
Should I trust Stephanie that she properly changed the address?
Should I go to the Knoxville Apple Store with my original receipt showing I'm the owner?

I guess I deserve to have this happen because I bought "second-hand." So thanks for that judgement. That's obviously what I came here for.
I appreciate the replies. Just posting to get advice from others who may have similarly experienced problems with Apple and shipping addresses, customer info, etc.
I took your advice and got on the phone. I called the Apple Store in Knoxville and got someone who was more helpful than when I tried yesterday. He looked up the repair number and checked the info. He confirmed that it was incorrect and asked me for my name, address, and email address. He assured me that it was corrected and my MBP wouldn't end up in Texas and lost forever. I'm still a bit nervous, though.

Why can't i arrange a genius bar appointment?

i want to get a new battery and maybe upgrade my HD in my Macbook Pro 17"
so i naturally thought that all i had to do was to arrange a Genius Bar appointment
but having tried i keep getting directed to a £25 phone call with a specialist which i don't want
or worse get told there are no vacancies for Genius Bar appointments\
what EVER?????????????
when did it become impossible to just book a time to see someone to assess the situation and get Apple to update my Mac?

Thank you. I did stumble upon this idea after I wrote my question and it works! Not sure what's up with the website -- seems like Apple should be more on top of user interface than they are. Thanks for responding.

Need for Genius Bar Work Authorization

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