Need help setting up Remote Desktop Services

This is my first server and I can't get Remote Desktop Services to work. I need to access my Server 2012 machine from my Windows 7 computer. I realize this is probably a trivial task for a server admin of any experience level, but I am utterly confused.
When I try to access https://servername.domainname.local/RdWeb, the webpage is unavailable. When I replace .local with .com, same result. Only when I use https:192.168.1.***/RdWeb it connects.
I log in and click an application. An rdp file is downloaded. I double-click the file. A warning message appears listing the URL of the remote computer (servername.domainname.local) and the gateway server (servername.domainname.com). When I log in from there,
I get the following message:
"Your computer can't connect to the remote computer because the Remote Desktop Gateway server address in unreachable or incorrect. Type a valid Remote Desktop Gateway server address."
Any help is greatly appreciated.

Hi,
The ideal method for managing a server from a client computer is achieved by installing the RSAT tools (remote server administration tools).
http://www.microsoft.com/en-us/download/details.aspx?id=39296
What these tools do is to actually install Server Manager on your client computer. However, you will need a Windows 8.1 computer to install the tools in the link above. They won't install on Windows 7. Note: The RSAT tools are available for Windows 7 but
you can only manage 2008 R2 and earlier with that version of RSAT. The RSAT tools are sync'd with the release of client and server versions.
RSAT does need a direct connection between the client and the server (as far as I know), so you can't manage your intranet server from the public Internet this way unless the server has a public IP address or - more ideally you have a VPN server set up to
access your internal network.
As Tim mentions, you can configure routers with 'port forwarding' to connect via RDP from outside your private network to the inside. If you log into the router you should see this option but it does require some understanding of what you are doing.
In this case, you would need to connect to the router's external (public) IP address. You should be careful however enabling access into your private LAN from the outside as this does open you up to some security risks.
Another option for you is to use a 3rd party solution such as logmein or teamviewer although in my opinion these are less than ideal methods.
-Greg

Similar Messages

Need help setting up Remote Desktop over internet

Hi all,
Now that I did additional research, I know that Logmein or Teamviewer would have worked. Unfortunately, I already purchased 2 copies of ARD at the recommendation of an Apple Genius.
I need to connect to my mom's iMac from my house. She gets confused at times and I would also like to run her software updates, etc. I've been reading the boards here but I getting a little confused at what I should do. Both macs are running Lion and are on Airport Extreme wifi networks (w/ AT&T modem/routers).
Thanks for the help!!!
Chris

Did you every get this figured out? This might help... www.youtube.com/watch?v=i2sXG7c4VG4
you might start to run into trouble depending on your modem-router setup. Is your mother's Airport in Bridge mode or is it set up to distribute a range of ips? If its in bridge mode, then you should forward ports in the modem, if the airport is distributing ips, then you should port forward on the airport. Sry, I dont have much experience with ATT... (and all of this is at your mom's side).
The only thing you should have to do on your side is scan for her ip address..
hope this helps..
M

Setting Up Remote Desktop Services Windows 2012 DMZ

Hi
I'm new to the Windows 2012 RDS. I am trying to figure out some things.
I have an application that I would like to publish to the outside world to our customers.
Im thinking of using Windows 2012 remote desktop services and publish the app via web browser. So users go to the URL and see the application.
Do I need a client brooker and gateway server for this setup? or can i simply deploy a web access server on the dmz which then connects to my remote session host server inside?

Hi,
To allow outside access into your RDS environment you would need to use the RD Gateway role. This can be configured on the same box as your RD Web Access role if resources are limited.
The RD Gateway role uses ether TCP 443 or UDP 3391 depending on what you have chosen to configure. You need to create a port forwarding rule from and to the gateway box using 443.
Have a look at the following articles:
http://ryanmangansitblog.com/2013/03/27/deploying-remote-desktop-gateway-rds-2012/
http://ryanmangansitblog.com/2013/03/10/configuring-rds-2012-certificates-and-sso/
This should assit with the configuration.
Best regards,
Ryan Mangan | Ryanmangansitblog.com | Help keep the forums tidy, if this has helped please mark it as an answer

Need help using Apple Remote Desktop for remote family members

I am new to ARD and need help. I know there are solutions to do what I am trying to do through LogMeIn and Teamviewer - but I have LogMein right now and the free edtition is going away and I think Teamviewer will do the same sooner or later. I have remote desktop but hadnt used it, so I thought it would be a good thing to implement so I wont have to worry about paying fees for services like LogMein or teamviewer down the road. Long story short I need to be able to remote help friends and family members with their macs and using applications, mostly through screen sharing and control and file sharing. All of the folks id like to help have home ( not business style ) internet service whith DHCP and non-static IP's. I have set this up for myselft to test it and I can be at work and search my homes IP address and I can see all the macs with ARD on them and it all works perfectly. I have a mac mini running Lion Server so the ports are forwarded to that server at my home - this is the only think I can think of that is making my home work and my friends not. But when I try to help my friends and family after I type in their IP and it scans it sees their computer - ( it shows a grayed out icon and their IP ) but nothing else. I cannot control or screen share. It says it cannot verify. I helped my friends put the ARD client ( most up to date client ) on their macs as well. I was hoping that using ARD would mean not haivng to set up my friends and family's routers for port fowarding and all those details. Is there anything I can do using ARD to be able to type in my friends IP address have it scan and then see all their MACS at their home and pick the one that needs attention/ help, without port forwarding or heavy set up ? I guess the root question here is how or what is best way to set up ARD to be used to help people remotley when they are all home users as well, no port forwarding, no static-IP, that kinda thing.
Any help is appreciated - Im trying to use ARD and not a 3rd party app since im afraid even if they are free now they wont stay that way. Please let me know throughts and sugesstions ;p)

I poked around a bit and the file seems to be:
/Library/Application Support/Macromedia/mms.cfg
I'd like to get some confirmation from Adobe that this is the correct file to push, though (it seems like it as it only contains this):
AutoUpdateDisable=0
SilentAutoUpdateEnable=1

Need help setting up remote access please

I have a new server 2012 network with a server built specifically for remote access
I need to set up simple remote access to LAN pc's, published apps, and to manage domain remotely
this is only a test setup and I want some security but first want teh basics setup then I can lock down
I ran the wizards and believe most things are done correctly when I added the roles, and firewall is allowing access to that server.
when I try to connect from external I get the remote server's default IIS web page, no remote access options
is there a simple checklist to test services internally and test the web page access internally?
I am not sure what information you may need so please ask for any details that will be helpful
Remote Gateway, licensing, web access and certificates have all been configured using the wizards
David Sheetz MCP

Hi David,
Thank you for posting in Windows Server Forum.
Initially to remote access the application through RD Web we need to use https://servername/rdweb. Also please check the following setting.
In IIS: IIS Sites --> Default --> RDWeb --> Pages --> Application Settings --> DefaultTSGateway:
Set that to your RD Gateway access URL.
Then restart IIS.
Your RemoteApps will then be able to find the proper gateway inbound.
When you created your collection bring up its properties and make sure the URL is specified in RD Gateway settings too. This generates the correct settings in the RDP files.
In addition, please checkthis article for information. Also please see whether you
have configured RD RAP and RD CAP properly and try to uncheck the option “Bypass RD Gateway for local address” under deployment properties and verify the result.
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Setting display language Server 2012 R2 Remote Desktop Services

I'm trying to setup local display language when user logs on to my Remote Desktop Services server.
I have configured the following GPO:
User Configuration/Policies/Administrative Templates/Control Panel/Regional
and Language Options/
Restrict selection of Windows menus and dialogs language
Restricts the UI languages Windows should use for the selected user
When I log on the user display language is not set, but it seems that the GPO has been applied correctly (GPResult)....
What am I doing wrong ?

Hi,
Thank you for your posting in Windows Server Forum.
As you have configured GPO setting, please have a look at registry setting and check whether it is properly configured over there.
The Display Language was controlled by the REG_MULTI_SZ key PreferredUILanguages under
HKCU\Control Panel\Desktop
Create this key "PreferredUILanguages" with ja-jp when need Japanese and delete it to get back English.
You can export this Registry Key and import it instead of edit this key directly.
[HKEY_CURRENT_USER\Control Panel\Desktop]
"PreferredUILanguages"=hex(7):6a,00,61,00,2d,00,6a,00,70,00,00,00,00,00
Hope it helps!
Thanks.
Dharmesh Solanki

I need step by step instructions to set up Remote Desktop between 2 computers on 2 different networks. Please dumb it down for me.

I need step by step instructions to set up Remote Desktop between 2 computers on 2 different networks. Please dumb it down for me.

I need to do the same, but with more than one computer behind a dynamic-IP NAT:
OS X Server A -|
               |
OS X Client 1 |- NAT Router Fixed IP ---|
               |                         |
OS X Client 2 -|                         |
                                         |
OS X Client 3 -|                         |
               |- NAT Router Dynamic IP -| Internet
OS X Client 4 -|                         |
                                         |
OS X Client 5 -|                         |
               |- NAT Router Dynamic IP -|
OS X Client 6 -|
I have ARD installed on Client 1 and Client 3 (different locations where I'm at) and I need to manage Client 5 and 6 (and the others, but that amounts to the same problem). Since there are multiple computers behind the NAT, I cannot just patch a port through. I want a secure solution as the traffic goes via the internet.
I have been thinking about letting the users of Client 5 and 6 set up a VPN link to the NAT Router of Client 1 when they need assistance, but when I want to manage this from Client 3, all traffic goes over two VPNs, let alone if the router at Client 1 can manage this in a stable way.
Probably, two assignments in the router of client 5 & 6 would be nice, but can I tell ARD to use different ports for certain machines?

Need help setting up Mac OSX Server for remote/off-site access

Hello, I want to be able to access our g5 tower running Mac OSX Server 10.5.8 remotely when not in the office. We have a static IP.
Are there easy step-by-step directions someone could provide or point me to? Thanks a bunch.

Hi
its really easy
You need to have Apple remote desktop
there are bunch of software s like chichen vnc and etc.
01. open your router from your web browser
02. go to nat settings
03. screch the option calld port forwading
04. enter the server ip address to that
05. save and restart the router
** What you did so far
if some one want to connect from your static ip address now it will forwerd to your server. *******
Go to system preferences (on server)
go to sharing
enable remote management
select opetions which you want
your done
2nd part Adding Computer to ARD
Select All Computer ----> click plus button and select add by address
put the Address : ip address
user name : server User name
password : server password
eureka
now you done

How to install the Remote Desktop Services role on a Windows 2012 R2 Server

Hello,
I am a bit confused on how to install the RDP role on a 2012 R2 server. I have a two server domain and would like to make the second member server an RDP server to host applications (Word, Excel, a medical software, etc.) where users from their windows
7 desktop will use the Remote Desktop Connection to connect to the server, create a session and do their work. When installing the role, I am prompted with two options:
1- Role-based or feature based installation
2- Remote Desktop services installation
I see the RDP install option in both cases.
1- Which one do I use?
2- What role services do I install? (Connection broker, Gateway, Licensing, Session Host, Virtualization host and Web access). I think I need the first four only.
3- When installing software after RDP, I use the Change user /install and Change user /execute commands. What happens to the software that is already installed? Can remote
users use those?
Any help will be very much appreciated.
Thank You,
Victor.

TP,
Thank you for your response. I added the RD Licensing thru the Role-based option.
Also opened the local group policy thru gpedit.msc and added the server name and the licensing mode type to Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session
Host -> Licensing
Use the specified RD license servers = NameOfMyServer
Set the Remote Desktop licensing mode = TypeOfMyLicense (Per User in my case)
Thank you again,
Victor

Cannot run more than one instance of a remote app in remote desktop services Server 2012

All,
I installed "Remote Desktop Services (RDS) Quick Start Deployment for RemoteApp, Windows Server 2012 Style" using the instructions here http://blogs.technet.com/b/yungchou/archive/2013/02/07/remote-desktop-services-rds-quick-start-deployment-for-remoteapp-windows-server-2012-style.aspx
I need to set up an image viewing program (Olyvia) to allow students using Macs and iPads access to this windows only application in order for them to get their work done. We may have 12 or more students accessing and trying to run the Olyvia application
at any one time.
All works good, except that I cannot run the Olyvia application (setup as a remoteapp program) more than one instance at a time. That is, when I start up "olyvia" on a Mac, it works great. If I leave it up and running, and then try
and start up "olyvia" on an iPad (using different accounts), I get the following error message:
"Cannot run more than one instance of this program simultaneously. Either the program is already running, or it has not been terminated completely."
I need to understand the root issue.
1. Is this a licensing issue? So, I need to add some CALs to the RDS server?
2. Is this a application issue with "olyvia"? So, no matter what I do, it is not going to be able to be used by more than one person at a time when configured as a remoteapp?
3. Did I not "publish" the application correctly?
4. Is this happening because I followed the "quick start" guide?
Appreciate any help I can get on this. We have no problem getting CALs, I just need some help with the root issue.
Thanks,
Geoff Weatherford
CVMBS, CSU

Hi Geoff,
Each application uses different techniques for determining if multiple instances are running. If you can determine what method it is using then perhaps you could use App-V or other virtualization software.
In the best case you really should direct your question to the maker of Olyvia. The reason I said that is they specifically designed their software to prevent multiple instances, so the first question is, why? Is it related to Licensing?
Compatibility? If you knew the specific reason(s) why they are doing it and the technique used then at the point using a virtualization technique may be the best option.
-TP

Windows Components/remote desktop services/remote desktop session host/profile doesn't appear to be working on 2008R2 boxes

I have two domains.   One is an account domain with a one way trust with the resource domain.   Resource domain trusts the account domain and has a number of 2008R2 servers running within. I am experiencing severe logon delays
due to these servers being unable to access the server that hosts the user home folder specified directly on the user account profile tab from the account domain.   When using my workstation in the actual account domain (corporate) I have no
problems.
Because of these network restrictions, I need to override the 2008R2's desire to access that user home folder location in the account domain.
So far the best thing I have found to try is Windows Components/remote desktop services/remote desktop session host/profile/Set Remote Desktop User Home Directory
The problem is that so far I have tried to configure this to point to both a local folder as well as a network path and it doesn't appear to be doing anything.   Not seeing any errors in the app or system log either.
It is still trying to map the path in the account domain.
Any ideas?
Is there a better way to accomplish my goal?   The servers in the resource domain will be Citrix servers and there will be a lot of users connecting from the account domain.
I tried this setting too, but it only seems to work on the 2012 machines in my Resource domain.
With the introduction of Windows 8 and Windows Server 2012 there is now a new group policy setting called “Set user home folder” and is found under Computer Configuration > Policies > Administrative Templates > System > User Profiles
Help!

Hi,
This might be due to permission problems. Please check whether the user accounts for whose home folder to be redirected have permissions in the shared folder specified in the server.
Checkout the below link on Best Practice for creating Roaming Profile and Folder Redirection
http://www.grouppolicy.biz/2010/08/best-practice-roaming-profiles-and-folder-redirection-a-k-a-user-virtualization/
Regards,
Gopi
JiJi
Technologies

Allow log on through Remote Desktop Services Group Policy for Domain Controllers

Hello,
We want to allow our Helpdesk Operators to be able to connect to Domain Controllers with the Remote Desktop Services. This is by default not allowed but according to many sites, it should be able to configure by using a Group Policy.
We made a new Group Policy with the setting 'Allow log on through Remote Desktop Services' and 'Allow log on locally' (as an extra for testing) and applied Security Filtering to only use it for a specific Security Group. Our test user is a member of this
security group and should be able to access the Domain Controllers now. However this isn't working.
The error message we receive upon trying to connect:
The connection was denied because the user account is not authorized for remote login.
For troubleshooting, we also applied the Security Group for that setting in the Default Domain Controllers Policy but that doesn't seem to work either. We want to avoid customization on our Default Domain Controllers Policy but this was just a test case
for solving our problem.
What should we do to solve our problem?
I hope to hear from you soon.
Thanks in advance.

Hi, I just found out what the problem was. This site helped me alot:
http://blogs.technet.com/b/askperf/archive/2011/09/09/allow-logon-through-terminal-services-group-policy-and-remote-desktop-users-group.aspx
In my case, I had the group added to the Allow Logon Through Remote Desktop Services but was not added to the Builtin\Remote Desktop Users group. After knowing this I made some changes to our situation and are now using the builtin\Remote Desktop Users group
rather than a new self made Security Group. I also added the Remote Desktop Users to the Allow Logon Through Remote Desktop Service in the Default Domain Controllers Policy as this is not done by default. By default only the Domain Administrators are able
to logon through remote desktop services.
You do not need the 'Log on Locally' permission within the Group Policies.
In short:
Add the desired users/groups to the 'Builtin\Remote Desktop Users' security group.
Add the 'Builtin\Remote Desktop Users' security group to the 'Allow Logon Through Remote Desktop Services' within the 'Default Domain Controllers Policy'.
Thank you anyway for the fast reply.
Have a nice day!

Adobe Acrobat X on Server 2003 (using remote desktop services)

Hi guys,
I need to purchase a copy of Adobe Acrobat for Windows Server 2003 for use in Microsoft Dynamics GP 2010, as well as everyday Acobat read/write tasks. There will be about 4 or 5 simultaneous users connecting to the server using RDP (via Windows Vista and 7).
My question is, will a single copy of Adobe Acrobat X Standard suffice or work properly on Windows Server 2003 for all users?
I can't seem to find any information on Adobe Acrobat X and terminal services (or Remote Desktop Services).
Hope I've made sense, and any help will be appreciated
Thanks
-Rhydz

Hi,
What Word prompts when user attempts to login with the original account? Any error messages?
Since the feature will work if you create a new account, have you ever compared the property of these two accounts? Maybe the security or permission setting during the creation process?
We lack testing environment here for this kind of issues, and we have another dedicated support teams in
Microsoft Office 365 Community. I would suggest you to post there, where you can get more experienced responses:
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Remote Desktop Services Role on a Virtual Machine (VM) Requirements

Does MS recommend installing RDS Role on Hardware or Virtual Machine? I have a use case where I have about 35 people that will be using the Internet Explorer and possibly run additional piece of software. I'm having trouble determining if the RDS Role on
Virtual Machine will be able to sustain the load of so many users. Should the same performance metric used in hardware selection be appropriate to apply for Virtual Machines. We are using VMware on pretty powerful DELL hardware, which is also hosting
120 existing VMs as of now. So my questions is would VM with 4 CPU's, 8GB of RAM, 80 GB Virtual Disk and 1 GBPs NIC would be handle the job?

Hi,
Thank you for posting in Windows Server Forum.
There is no any particular requirement to run RDS on physical or virtual machine. But if you want to install RD Virtulization role then you need to see that Hyper- V role installed because “when the RD Virtualization Host role service is installed, Server
Manager checks to see if Hyper-V is installed. If Hyper-V is not installed, Server Manager will install it”. And Hyper-V role cannot be installed on virtual machine so for that you need to install on Physical machine. Other all RDS role can be installed
on virtual machine also.
Install the Remote Desktop Virtualization Host Role Service
In addition, please check below articles.
1. Remote Desktop Services: Server and client requirements
2. RDS Hardware Sizing and Capacity Planning Guidance.
Hope it helps!
Thanks,
Dharmesh

Setting up Remote Desktop Apps for access from a Mac with 2FA

Hi
Setting up Remote Desktop Apps for access from a Mac with 2FA.
I have a server 2012 remote access gateway, with remote apps published(which uses single signon), behind a 2FA connection (web based) and want to know if its possible to allow macs to connect to the remote Apps behind it. i cannot permanently remove any
of the above setup as it is a requirement.
When i connect from a mac i can login to both the 2FA and remote access web pages and see all the apps but when i click on any app it downloads it to the mac and when i try to run it using Remote Desktop App for MAC i get an error :
"httpendpointexception: 4, The non-proxy http connection failed to connect with the message: 500 internal Server Error."
I have tried with 2fa turned off for testing and get the same result.Does it support 2012 TSGW server? does it support Remote desktop apps? as i cant find a definitive answer on either.
Thanks in advance for any advice.

Hi,
Thank you for posting in Windows Server Forum.
From Error description it seems to be a communication issue between your Mac and your RD gateway server. If you connect from extranet, you may need Remote Desktop Gateway or a VPN/Direct Access connection to your intranet, or forward port 3389 on your router.
500 Internal Server Error seems to be a HTTP related error.
The HTTP status code in IIS 7.0, IIS 7.5, and IIS 8.0
Also, please double check the settings if you have a RD gateway implemented in you intranet.
http://redmondmag.com/articles/2013/12/24/rd-gateway-in-windows-server.aspx
In Windows Server 2012 R2 RD Gateway pluggable authentication is also introduced. This allows custom authentication routines to be used with RD Gateway. For example building a two-factor solution on top of RD Gateway is now possible which allows doing token-authentication
to the RD Gateway which works seamlessly with RD Web Access or RDP file launching.
Please check below article for more information.
Windows Server 2012 R2 is coming what does this add to RDS – VDI
In addition, please provide the log file from the client for further research.
Microsoft Remote Desktop -> About Microsoft Remote Desktop -> Send log via email
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

Need help setting up Remote Desktop Services

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