Adobe Acrobat X on Server 2003 (using remote desktop services)

Hi guys,
I need to purchase a copy of Adobe Acrobat for Windows Server 2003 for use in Microsoft Dynamics GP 2010, as well as everyday Acobat read/write tasks. There will be about 4 or 5 simultaneous users connecting to the server using RDP (via Windows Vista and 7).
My question is, will a single copy of Adobe Acrobat X Standard suffice or work properly on Windows Server 2003 for all users?
I can't seem to find any information on Adobe Acrobat X and terminal services (or Remote Desktop Services).
Hope I've made sense, and any help will be appreciated
Thanks
-Rhydz

Hi,
What Word prompts when user attempts to login with the original account? Any error messages?
Since the feature will work if you create a new account, have you ever compared the property of these two accounts? Maybe the security or permission setting during the creation process?
We lack testing environment here for this kind of issues, and we have another dedicated support teams in
Microsoft Office 365 Community. I would suggest you to post there, where you can get more experienced responses:
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Installation issue - using a remote server without using remote desktop or citrix

Hello Experts..
We have a client who wants to install SAP Client (SAP 9 PL 11) in their local machines, but connecting to a remote server. They want to avoid connecting through Remote Desktop or Citrix.They already installed SAP clients in local pc's and when they select the server, they already configured it to a server located overseas. We succed on achieve the connection, but the performance is really poor (sometimes it takes about 2 minutes to open a simple menu in SAP).
We ran internet speed tests in the client's office and in the server, and both results were more than satisfactory. But we couldn't come up with a reason for this enviroment works properly..
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Thanks in advance...
Raúl Fragueiro

Hi,
I assumed you are using VPN connection right?
In your scenario that is normal since the GUI of SAP B1 is not built for type of connection compare
to SAP ERP GUI.
The only SAP supported type of remote connection is either Terminal Server or Citrix.
In our own scenario we are using Terminal Server and we are very satisfied. We have used
this between to different cities. This is also prevents data corruption cause by intermittent
internet connection.
Hoping you will be convinced of using Terminal Server or Citrix.
By the way, a quick question, why are you hesitant to use RDC or Citrix?
For overview, if your remote requirement is just simple and basic you may use Terminal Server.
The implementation of this is very fast and simple also, what you need is only a license.
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Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer

Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer, And when Installing network printers from the domain controller it reports it cannot connect to printer. I can ping all
network devices. I can connect to the internet.
On boot I get a netlogon 5719 error followed by service control manager errors 7023,7001 and a group policy error 1129.
Clients can connect to the remote application and RDP operates to connect to the server internally and externally.
The domain controller is another server 2008r2 box. I have scoured the internet but have not found any solutions that work yet.

Hi,
After referring to your post, it can be identified that the issue which you are facing is mostly due to some network issue in your environment. Please recheck your network connection issue between computer and domain controller.
Can you able to ping with IP address and also with fully qualified name of a domain controller in the users' and computers' domain. If it fails states that name resolution issue with computer and domain controller. Are you using MS DHCP Relay agent then there’s
available Hotfix for the particular Event ID. Please go through this KB 2459530 to fix the error event ID.
As per the net logon error 5719 which you are facing states that the client component of Netlogon was unable to locate a DC for the domain it was trying to perform an operation against. Below is one of the reason. If this is being logged on a DC and the event
refers to the DC's own domain, something might be preventing the client component of Netlogon from starting a network session (to itself or to another DC in the domain). The following event 7001 & 7023 states start & stop operation service. Please
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1. Event ID 5719 is logged when you start a computer
2. Netlogon 5719 and the Disappearing Domain [Controller]
3. Event ID 1129 — Microsoft-Windows-GroupPolicy
Hope it helps!
Regards.

Setting display language Server 2012 R2 Remote Desktop Services

I'm trying to setup local display language when user logs on to my Remote Desktop Services server.
I have configured the following GPO:
User Configuration/Policies/Administrative Templates/Control Panel/Regional
and Language Options/
Restrict selection of Windows menus and dialogs language
Restricts the UI languages Windows should use for the selected user
When I log on the user display language is not set, but it seems that the GPO has been applied correctly (GPResult)....
What am I doing wrong ?

Hi,
Thank you for your posting in Windows Server Forum.
As you have configured GPO setting, please have a look at registry setting and check whether it is properly configured over there.
The Display Language was controlled by the REG_MULTI_SZ key PreferredUILanguages under
HKCU\Control Panel\Desktop
Create this key "PreferredUILanguages" with ja-jp when need Japanese and delete it to get back English.
You can export this Registry Key and import it instead of edit this key directly.
[HKEY_CURRENT_USER\Control Panel\Desktop]
"PreferredUILanguages"=hex(7):6a,00,61,00,2d,00,6a,00,70,00,00,00,00,00
Hope it helps!
Thanks.
Dharmesh Solanki

Audio service hangs on Windows Server 2008R2 with Remote Desktop Services

Hello!
I have some terminal servers on Windows Server 2008R2. Users have the ability to use web browsers (IE, Firefox) with the included Flash Player, IM clients / Internet
telephony (Skype, ICQ), Windows Media Player, Office, and a specific internal software (works with MS SQL). I have the following problem: the Windows audio service hangs up that leads to hangup of all programs which use it, such as: any sites in Internet with
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process. As soon as the audio service is stopped - all programs start to work correctly (certainly without a sound). This problem appeared not suddenly - periodic hangups of programs on servers were marked long ago (more than half a year), but not directly
were connected to audio service, especially there were they rather rare (on the average once a week - two) and were corrected by server reset. The error message:
Error container , type 0
Event name: AppHangXProcB1
Reply: No data
Ident CAB: 0
Problem signature:
P1: iexplore.exe
P2: 9.0.8112.16446
P3: 4fb57c8f
P4: 77c1
P5: 131200
P6: svchost.exe:AudioClientRpc
P7: 0.0.0.0
P8:
P9:
P10:
shall suggest an idea about a sound service, but in Event Viewer has no Windows Audio events.
Recently I updated Skype to the last version 6.0.66.120. Before was 4.2.35.155 because versions 5хх on Windows2008R2 with the Remote Desctop Services actually don't
work, if users at the server more than one or two. We checked the sixth version by the test machine with the terminal environment and very were delighted to its normal working capacity. However after installation of this client on production servers it appeared
that hangups of programs on servers began to occur on the average time at an o'clock in case of an average daily load (about 20 users on one server). If you have worked one or two users, problems weren't watched. Internet search led me to the support page
Skype, where the Windows 7 x64 user faced a similar problem in the fifth version of the program. But the solutions proposed by the support team does not help me. In addition, I found the advice to disable enhancements in the properties of the playback device,
but it is impossible for the "Remote Audio" device.
At the moment, on servers where I updated the Skype, I disabled the audio service. If within a reasonable time, I do not find a solution, I will have to revert
to an older version of Skype, but I would like to solve the problem completely.

Enable the Allow audio and video playback redirection Group Policy setting
To allow audio and video playback when connecting to a computer running Windows Server 2008 R2, you must enable the Allow audio and video playback redirection Group Policy setting. The Allow audio and video playback redirection Group Policy setting is located
in Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection and can be configured by using either Local Group Policy Editor or the Group Policy Management
Console (GPMC).
For more information about Group Policy settings for Remote Desktop Services, see the Remote Desktop Services Technical Reference (http://go.microsoft.com/fwlink/?LinkId=138134).
Is this policy applied? Refer:
http://technet.microsoft.com/en-us/library/dd759165.aspx
Also, have you tried update the audio device driver for this terminal server?

High availability SQL Server requirements for Remote Desktop Services in Windows Server 2012

Good night,
Thanks for reading this question, I do not write much English.
I am implementing Remote Desktop Services in Windows Server 2012, I need to know the size of the database to create and feature on the .mdf and .ldf, I searched in different microsoft link but I have not received a response.
Kindly appreciate your cooperation and attention.

Hi Alejandro,
I am implementing Remote Desktop Services in Windows Server 2012, I need to know the size of the database to create and feature on the .mdf and .ldf
If you want to know the size requirements of .mdf abd .ldf files, since they are parts of SQL database, I suggest you refer to SQL forums below to get more professional support:
https://social.technet.microsoft.com/Forums/sqlserver/en-US/home?forum=sqlgetstarted
https://social.technet.microsoft.com/Forums/sqlserver/en-US/home
In addition, here are some articles regarding RDS deployment for you:
Remote Desktop Services Deployment Guide
https://technet.microsoft.com/en-us/library/ff710446(v=ws.10).aspx
Remote Desktop Services (RDS) Quick Start Deployment for RemoteApp, Windows Server 2012 Style
http://blogs.technet.com/b/yungchou/archive/2013/02/07/remote-desktop-services-rds-quick-start-deployment-for-remoteapp-windows-server-2012-style.aspx
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

How to use Remote Desktop Service in Windows Azure

Good day
Hi! im kinda newbie when it comes to windows azure, I would like to ask if how can we use the RDS CAL in windows azure?

Hi,
Please visit the URL below for detailed instructions on using/configuring RDS CAL.
http://blogs.technet.com/b/keithmayer/archive/2013/09/04/step-by-step-remote-desktop-services-on-windows-azure-a-cost-effective-alternative-to-desktop-as-a-service-part-2.aspx
Regards

Acrobat Pro XI, Server 2012 r2 Remote Desktop, cannot print until server reboot, No Pages Selected

Ever since we migrated to terminal services (remote desktop) this problem has plagued us.
We are a terminal services environment with 25 users.
Our version of Adobe is 11.0.10
I've believe I have traced the issue to temp files in \users\username\appdata\local\temp\XX
There are [email protected] files that the system locks.
Once those files are written out and the server locks them down the user cannot print .pdf files any longer.
ALL OTHER APPLICATIONS WORK PERFECTLY!
The only way to clear the situation is to reboot the server (not optimal).
And even then the problem reappears within a day.
I have read many different versions of this problem and tried many different solutions.
I have tried having the users go the advanced tab when printing and choose "print as image"
FAIL!
I have put a acroct.ini with the following parameters in the windows directory
[WinFntSvr]
TTToSysPrintDisabled=1
T1ToTTDisabled=1
FAIL!
I have tried to remove Microsoft security updates related to this issue and 3rd party fonts.
FAIL!
I've tried the "Disable Protected Mode at Startup"
FAIL!
I have rebuilt our print server with the latest drivers.
FAIL!
Since we deal with thousands of .pdf files on a daily basis this has become CRITICAL!
Please Help!

Please see this thread: No Pages Selected RDS Server 2012r2

Adobe Acrobat Reader Starts when opening a Remote Desktop Session

I recently upgraded to Acrobat Reader 8. Now I have a problem that Acrobat Reader loads when I open a Remote Desktop session. Has anyone else experienced this? Does anyone know what I should look at to get it to stop loading? Thank you.

After a third uninstall and re-install I've managed to crack it.
Thanks anyhow everyone.

Server 2012 R2 Remote Desktop Services Licensing

I currently have a single Remote App server running on server 2012 (not R2). Let's call it Remote1 for simplicity. I want to add a second individual server (Remote2) running it's own connection broker, gateway and session host on one machine.
Is it possible to do this while having Remote1 acting as the license server or would I have to add Remote2 to the server pool acting as a session host only? Would purchasing Remote2's own set of CAL's make this work?

Is the license server and the session host in the same domain? You don't have to put Remote2 into pool where you have Remote1.
They both can act as seperate entity as you said. But if the only need is to have remote1 as a license server for remote2 then you can use the following method to specify the license mode and license server on remote2
Configure the Remote Desktop Session Host role with to use the localRemote Desktop Licensing server. Follow these steps:
Open an elevated Windows PowerShell prompt
Type the following command on the PS prompt and press Enter:
$obj = gwmi -namespace "Root/CIMV2/TerminalServices" Win32_TerminalServiceSetting
Run the following command to set the licensing mode:
Note: Value = 2 for Per device, Value = 4 for Per User
$obj.ChangeMode(value)
Run the following command to replace the machine name with License Server:
$obj.SetSpecifiedLicenseServerList("LicServer")
Run the following command to verify the settings that are configured using above mentioned steps:
$obj.GetSpecifiedLicenseServerList()
You should see the server name in the output.
Hari Kumar --- Disclaimer: This posting is provided AS-IS with no warranties or guarantees and confers no rights

Dictionary Option in Word 2013 Standard on Server 2012 R2 Remote Desktop Services Server

We have a customer running Server 2012 R2 RDS with Office 2013 Standard. They are licensed for Office 2013 via Office 365. Office 2013 Standard is installed on the server via a using the Volume license as directed by MS.
Each user has a Microsoft Office 365 account.
When the user attempts to use the Right Click -> Define Option in MS Word, the user is prompted to sign in so they can select a dictionary.
This is where the problem begins. The login process does not accept the users Office365 account. I was able to create a new Microsoft account (using the same email address as the Office 365 account) and select a dictionary.
Is this the only method to get the dictionary to work? All 100 users must create another Microsoft account and use that to select a dictionary?

Hi,
What Word prompts when user attempts to login with the original account? Any error messages?
Since the feature will work if you create a new account, have you ever compared the property of these two accounts? Maybe the security or permission setting during the creation process?
We lack testing environment here for this kind of issues, and we have another dedicated support teams in
Microsoft Office 365 Community. I would suggest you to post there, where you can get more experienced responses:
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

To install Remote Desktop Services User CAL on Windows Server 2008 R2 Enterprise Edition with SP1

Dear Sir,
Presently we have installed Windows Server 2008 R2 Enterprise Edition with SP 1. And now i would like to install Remote Desktop Services User CAL on this server. I have 25 digit product key of Windows Server
2008 R2 Remote Desktop Services User CAL (20). Downloaded this product key from our MSDN Subscriptions.
Kindly suggest me how to install (CAL server with product key that i have) and configure remote desktop services on my above existing server also how to point other server with my CAL server.
Thanks

Hi,
1. Install Remote Desktop Session Host and Remote Desktop Licensing Role Services using Server Manager.
2. Open RD Licensing Manager (licmgr.exe), Activate your server, then install your license
3. In RD Session Host Configuration (tsconfig.msc), set the Licensing mode to Per User and Specify your RD Licensing server name (itself). If you want you may configure these two settings via group policy setting instead. The path of the
group policy settings is Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Licensing
4. You may point other RDSH servers to your RD Licensing server using RD Session Host Configuration or via group policy as mentioned above.
5. Optionally you may consider installing other Remote Desktop Role Services such as RD Gateway, RD Web Access, RD Connection Broker, etc.
-TP

Questions in regards to server 2012R2 Remote desktop Service deployment and GPO

Hi Everyone
We have a business requirement moving to 2012R2 RDSH server. I have installed a 2012R2 member servers and enabled Remote desktop licensing role. I have activated the licenses. the servers is in operational
I have deployed 3 windows 2012R2 member server "RDS1" , "RDS2" and "RDS3".
on RDS1 I ran Add roles and Feature Wizard > Remote Desktop Services installation > Quick Start >Session based desktop deployment to complete the installation.
On RDS1 Server Manage Dashboard Page Select Remote Desktop Services > Overview. Under RD Licensing I added my 2012R2 license server "2012r2-tslic". Go to task. Edit deployment properties RD license mode to per device and click OK.
Reboot RDS1
Check RD Licensing Diagnoser everything is clear
On RDS2 I did the exact same thing ran Add roles and Feature Wizard > Remote Desktop Services installation > Quick Start >Session based desktop deployment to complete the installation.
But With RDS2 I move this server to an OU that link to a GPO with RD licensing details. after reboot the servers check RD Licensing Diagnoser I can see 2012r2-tslic specified as the license servers.
Based on this document
http://blogs.technet.com/b/askperf/archive/2013/09/20/rd-licensing-configuration-on-windows-server-2012.aspx Are you suppose to configure RD license server via Remote desktop Service deployment ? Not GPO ?
Here are my questions
We currently have ten 2008r2 terminal servers in a NLB cluster. each RDSH server have in house application installed on each one of them. User connect to the 2008R2 RDSH servers via RDP connection. we have a restricted GPO apply to those
RDSH servers. user cannot do anything on RDSH servers apart from running the application and use excel. On the remote desktop session host configuration we have enable settings like end a disconnected session , Active session limit ,
remote control users session , LPT port redirection.
We push out RD license server detail via GPO to the terminal servers
Can I use our existing GPO apply the licensing server settings , desktop restriction setting to the 2012R2 RDHS servers or we should be using Remote desktop Service deployment to do the job ? If that is the case how would you transfer the
current 2008r2 environment to 2012 using Remote desktop Service deployment. is that mean I have to manually configure 1 by 1.
Please help
Many thanks

Hi,
Please see my response to you in the other thread. Please contact me via email and I will go over the basic planning and deployment steps with you which will help clear things up and get you started off on the right foot.
You should only run through the wizard and create a RDS deployment once. Then you add the various servers (RDSH, RD Licensing, RD Gateway, etc), set Deployment properties, etc.
Thanks.
-TP

Redirected printers using Remote Desktop Easy Print driver work only once during session

Hello all
We are running Windows Server 2012 R2 Remote Desktop Services Sessions hosts with printer redirection allowed using only the Easy Print Driver, we have no other drivers installed on the servers. All client printers are redirected and can print fine, but
only once per session! We have tested with several different client printers and they all work a single time in each session. After that the user needs to log off and then back on again to be able to print once again, but only once. Needless to say, our users
are annoyed. If I look at the c:\windows\system32\spool\printers folder while jobs are printing, but failing, I can see the spool files appearing and disappearing as jobs are spooled. No errors in the event logs accompany the behaviour. Our clients are running
Windows 7, 8 and 8.1. All exhibit the same problem. The error looks a little like what is described here:
http://support.microsoft.com/kb/2925429
While similar, this problem describes a scenario where Easy Print is not used, but XPS is, and since Easy Print is based on XPS and the behaviour is very similar, I am tempted to make a connection.
I have checked all the usual stuff with permissions etc, and no manufacturer provided drivers are present. The problem appears on newly installed systems as well as one that have been running for some time. Restarting the spooler services does not resolve
the problem. Actually I do not think it is related to the spooler service or driver framework at all, but rather is an Easy Print driver issue that is occurring much later in the process, if not I would see some errors in the logs and no jobs would print at
all.
Anyone ever heard of something like this?
Thanks
Morgan

Hi Morgan,
Based from your description, users can only print once during single RDP session, I suggest you check if this issue also happens locally.
In addition, after the first print attempt, does any other issue exist on the RDP session?
Is the server fully patched? If there are any available driver updates, please also apply them. If there are any third party software installed, try disable/uninstall them to see if the issue persists.
You can also enable print auditing to get more detailed information about this issue.
More information for you:
Auditing Printing Events
https://technet.microsoft.com/en-us/library/cc976774.aspx
Logging Spooler Events
https://technet.microsoft.com/en-us/library/cc976746.aspx
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

Terminal Services (TS) or Remote Desktop Services (RDS) scenario clarifications

Dear Support,
Question:
Do I still need to purchase RDS CALS license? or can use MSDN CALs in the Terminal Server?
Due to MSDN subscribers are End users, do not use Production Data and have to demo their developed applications to other End users group.
Scenario:
1. Use only Remote Desktop Session.
2. End users are MSDN Subscribers. (Although stated by Microsoft End users are non MSDN subscribers)
3. End users demo applications to End users.
4. End users develop their applications and have to demo to other End users group.
From MSDN link:
Client Access Licenses for Terminal Services
With an MSDN subscription, you are allowed to provide end users access to Internet demonstrations of your programs via Terminal Services (Windows Server 2003 or Windows Server 2008) or Remote Desktop Services (Windows Server 2008 R2). Up to 200 anonymous
users can simultaneously access your demonstration this way. Your demonstration must not use production data. MSDN subscribers are licensed to demonstrate their applications to end users,
but Terminal Services (TS) or Remote Desktop Services (RDS) is the only scenario where end users without an MSDN subscription can interact with the demonstration application while the software is licensed through MSDN subscriptions.
Accessing CALs
MSDN subscribers can access CALs for demonstration purposes through the
Product keys page of MSDN Subscriber Downloads. Please access the documentation resources online for assistance with the
Terminal Server activation process. If you have any questions, please visit the Microsoft
Terminal Services forum.
Mary Lee

Hi
Please call the licensing to be sure. In the USA (866) 230-0560 or
[email protected]
Regards, Philippe
Don't forget to mark as answer or vote as helpful to help identify good information. ( linkedin endorsement never hurt too :o) )
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Adobe Acrobat X on Server 2003 (using remote desktop services)

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