Need help with understanding Skype Number please

Hi there,
Not sure if this is posted twice!
I live in the UK and am trying to offer online coaching through a company in America. I can only offer live chat sessions if I have a US or Canadian number. Is it a Skype Number that I need? Why would it matter which State I choose - will people only be able to contact me from that State?
Would be really grateful for some clarity.
Many thanks,
Solved!
Go to Solution.

Hi, Tracy255, and welcome to the Community,
Unfortunately, for several reasons, Skype Numbers are not available in Canada.
The concept of any virtual number is to provide a way for people who do not have accounts on the service to contact the subscriber, but using a fixed line or land line number.  In the case of Skype Numbers in the United States, the best scenario would be to have a number set up where most of your customers would be able to call without incurring high toll charges or ideally no toll charges.  Of note, not all states participate in the Skype Number program, again for any number of legitimate reasons.
Skype does not offer "toll-free" numbers.
Here is a link to the library of FAQ articles related to Skype Numbers seeing as I believe you will have more questions than I have provided information for!
https://support.skype.com/en/category/ONLINE_NUMBE​R_SKYPEIN/
Please pardon the naming convention confusion; today's Skype Numbers where formerly known as Online Numbers or Skype In.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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