Need to include at least email in Business Catalyst WebBasics

I have clients who want to be able to do basic editing of their site once I am done.  I understand that I have to use the Business Catalyst that Muse offers.  two problems.   most of these clients have hosting already, so they are now being forced to pay double.  Second: if they have to host with BC, then they still need a email address. which forces them to have WebBasics+.  double the price of most hosting plans.  that is tough to explaing to some of these small start up businesses I help.  Muse needs to consider this to be competetive.  I don't want to lose a job to a free website builder option already offered in someone's hosting plan.  For design I love Muse and have already created over a couple dozen sites since I with the program.  I switched to Muse because of folks wanting to edit their own sites, and I don't want to have to go the route of WordPress!!  Please consider adding more options so BC is something that can be used reasonably. 

If you have hosting somewhere else already, or would rather not host on BC, you can still use Muse to upload files to the host of your choice.
Use the  'Upload to FTP Host' menu item from the file menu, enter your FTP credentials and away you go.

Similar Messages

  • Email through business catalyst with multiple websites.

    Hello, the first website I designed in Muse and uploaded to Business Catalyst allowed me to have email through Business Catalyst. However, the second website I uploaded does not allow me to do this. Am I missing something or is it not an option to have multiple email addresses with multiple websites?
    Thanks!

    Thank you for contacting us
    In this case, you will need to make sure of the site plan that is upgraded for that site. If that is WebHosting/Webbasics , it will not allow any BC integrated emails as mentioned here -> http://helpx.adobe.com/business-catalyst/kb/detailed-plan-breakdown.html
    For an exact infromaton, I would suggest to either contact us directly on chat here http://helpx.adobe.com/contact.html?product=business-catalyst&topic=using-my-product-or-se rvice -> Click on 'I still need help' -> Chat Now for an instant information or submit a ticket via Help & Support in the BC Admin console with more details.
    Kind Regards,

  • What setting do I need to use to send and receive Business Catalyst account e-mail on my smartphone?

    I have a new Samsung Galaxy s4 Smartphone and want to be able to send and receive my Business Catalyst account emails from the phone (same as I can with outlook). What settings do I need to put in the phone to do this (for example: pop-3 server name and port numbers)?

    Here's the guide to configuring email clients for BC: http://kb.worldsecuresystems.com/kb/email-configuration-guide6.html
    Here's Samsung's guide to setting up generic email access on the S4: How do I Set Up POP/IMAP Email on my Samsung Galaxy S® 4? : AT&T Cell Phones | Samsung

  • Why do emails from Business Catalyst site not show up on iPhone?

    I have an email setup on my own Business Catalyst website with a few alias's. The email account is setup in my Outlook 07 Windows 7 64 pro desktop, and I can send and receive emails from all of the alias's and the main email. However I am noticing that on some emails from clients, I get the email on my desktop Outlook 07, but it never shows up on my iPhone.
    EXAMPLE: Today I received an email at 12:57pm. It shows on my desktop. But never showed up on my iPhone. Once I saw this I forwarded the message from my desktop to the same email address that my client had sent his email to. Once I did that I did get the forwarded email of the original email on my iPhone. And yes, I have received other emails from the same client email address before on several occasions.
    Problem is that I left my office at 12:15 and did not see this 12:57 email until I got back to the office much later in the day.  And thus, ending my day very badly due to.....???      A) the Business Catalyst email I have setup is not setup correctly  B) my email settings in my iPhone is not setup correctly.
    Wondering if anybody else has experienced the same issue and figured out what step was missed.

    Hi bluetaildesign,
    Not sure how is that working on one instance but not other. Can you please try to use mail.b.hostedemail.com as incoming and/or outgoing mail server on iphone and try again. This hostname has the SSL certificate installed on it and can be used for transferring the emails in a secured manner. 
    Hope that helps!
    Kind Regards,

  • Business Catalyst Help | Setting up Google Apps email with Business Catalyst

    This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/setting-google-apps-email-business.html

    I was able to do this, however I did have one issue. When users complete the business catalyst forms on my website the from field in google apps gmail has my business catalyst login name instead of the user information placed in the form.
    Is there any way to correct this?

  • Transfering Email to Business Catalyst

    Hello,
    I have a client and I have redesigned his website using muse. I am going to host the new design on Business Catalyst and am planning on keeping the same domain name.
    I understand how to redirect the domain name to BC, however is it possible for him to keep his email with his current host service or do ineed to reconfigure??
    Any help with this would be very much appreciated.
    Many thanks, Jon

    Hello,
    MX record details are provided  by the email service provider.
    To add a MX record on your Business Catalyst site, please refer to the article : http://helpx.adobe.com/business-catalyst/partner/set-email-external-email-provider.html
    Hope this helps.
    Regards,
    Sachin

  • Does Business Catalyst also host/provide email addresses?

    I am a Creative Cloud member seeking to create my own company's website and have it hosted by Business Catalyst via Muse. May I also host/provide email addresses? I've a domain name already registered but need to host a website (via Muse/Business Catalyst) and provide at least one email capability. Thank you for your efforts.

    Hi JTL
    When you purchase Adobe Creative cloud Subscription , you get 5 free Business catalyst sites that are under Web Basic plan. I am afraid , this plan does not include hosted email service. If you want to use email service, you need to upgrade the site to higher plans , You may check the pricing : http://www.businesscatalyst.com/pricing/monthly .
    To know how to upgrade the free Creative cloud sites to paid sites , please refer to this post : http://forums.adobe.com/docs/DOC-3161
    Hope this information helps.
    Regards

  • Transferring email address from old DNS to Business Catalyst

    I currently have a clients email address (ex. [email protected]) through an old Registrar site (Network Solutions) and am currently working on an Adobe Muse site for this client. Once the site is completed I will then need to complete a Domain Name Server change and transfer the address (ex. www.clientsite.com) and upload this through Adobe Muse. With this change comes the need to change the email from the old server to be now hosted by Business Catalyst. Is there a certain way to go about this? Not creating necessarily a new email through Business Catalyst but transferring an email address from an old server/network to our existing Business Catalyst account.
    Thanks!

    Hi,
    When setting up a domain name with Business Catalyst, you can either host e-mail with BC or Externally.
    http://screencasteu.worldsecuresystems.com/AP/2013-11-28_1419.png
    When you're hosting externally you'll just be redirecting traffic when it comes to mail, to wherever you have e-mail setup. So after adding your domain in BC admin, you'll be prompted to add the mx record. http://screencasteu.worldsecuresystems.com/AP/2013-11-28_1420.png
    Network Solutions can provide the mx value. You will also probably setup a CNAME record so that mail.yourdomain can point to their login interface.
    (I've tried to search for any listings of their mx values and only stumbled across this post http://en.forums.wordpress.com/topic/mx-record-with-network-solutions, maybe it's of any value)
    You'll select Hosting e-mail with us implies creating e-mail accounts in our interface. So that means that it's best you back-up your e-mails before switching, as the actual e-mail account over at Network Solutions will be lost and re-created here.
    (http://forums.adobe.com/docs/DOC-1741#comment-12177 )
    Kind Regards,
    Alex Pavelescu

  • Why can't I set up POP/IMAP emails for my Muse website in Business Catalyst? I don't have the option 'use this service for email as well as hosting the website' under Advanced options

    Why can't I set up POP/IMAP emails for my Muse website in Business Catalyst? I don't have the option 'use this service for email as well as hosting the website' under Advanced options.
    Is this due to my Hosting Plan? Appreciate any answers.

    Your site is a CCM site which is on a WebBasics plan (This plan does not provide hosted emails on Business Catalyst).
    If you want to create email addresses on this site, you would need to setup your email server elsewhere and configure the MX records on your site to point to that external mail server.
    If you want to use Business Catalyst's hosted email services you would need to use a WebBasics+ or higher siteplan. To upgrade your CCM free site, Access your site's admin area  -> Site Management -> Upgrade Now -> choose the desired site plan and billing frequency -> Add personal and credit card details -> Submit.
    Please refer this article about setting up email accounts on your BC site: http://docs.businesscatalyst.com/user-manual#!/site-settings/email-users
    For setting up records to point to external mail server, check out http://docs.businesscatalyst.com/user-manual#!/site-settings/email-users/creating-inboxes- for-your-users
    Regards,
    Surjeet

  • Using the included business catalyst space

    With full Adobe Create Cloud membership I get 5 websites from Business Catalyst included.
    Cool!
    But what if I am not interested in the Adobe CMS tools, and want to install say a Wordpress of Drupal webiste in this Business Catalyst space (this 20GB of space and five websitges offered): is this possible?
    (This should be possible as we developers should be allowed to use the tools/platforms that we want to use.)
    Thnks
    David Millner — boldset.com

    Hi again! Let me try to answer the questions you have remaining...
    the Adobe creative cloud dashboard bears no resemblance to the dashboard as shown in the Wordpress import article you cite above
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    could it be that, whilst Creative Cloud indeed comes with free web hosting for 5 sites, these are for just your WebBasics version (i.e. Creative Cloud comes with free web hosting for 5 WebBasics sites)
              Correct. The Creative Cloud memberhsip includes free web hosting for 5 sites through Business Catalyst that operate under the WebBasics subscription level, as outlined here.
    if so, where is this explicitly stated in your documentation?
              From the Adobe Creative Cloud product page: "Your Adobe Creative Cloud membership includes hosting for up to five Business Catalyst webBasics sites."
    I hope I was able to clear up things up for you. You might want to check out this FAQ post for some more information about Creative Cloud + Business Catalyst.
    Cheers!

  • Using Business Catalyst for Newsletters - Several Questions

    Hello everyone - I hope the format of this forum question is okay.  I have designed our company website with Muse and we host it with Business Catalyst (webBasics+).  We like it a lot and are looking to possibly upgrade it to the next package (webMarketing) simply because of the potential for newsletters (as well as all of the other benefits like blogging and the helpful modules).
    My company currently uses Constant Contact for our quarterly newsletters and holiday emails and we send to about 2800 people.  It seems obvious to me that we should ditch Constant Contact as we pay more than $50.00/month and I think it is very limiting as far as being creative goes.  It just makes sense that I should use Bc because I already use it...and the 5,000 newsletters is only $6.00 more.
    My questions are:
    Are there a lot of templates to choose from?  100's? 1,000's?
    Is it easy to create my own template?  Do I need Dreamweaver (Only have Creative Suite and Muse)?
    Is it easy to transfer an email list I have? We have software called ACT and I am a little unsure how this works but I assume there is a certain file type we can export and just upload into Bc.
    Are there options to have links to social media (facebook, twitter, etc.) in the newsletters?
    Are the newsletters limited in size?  I think Constant Contact limited the width of an email to 600 pixels - occasionally we had text in a graphic we made in Photoshop - so things go a little fuzzy.
    Add-on question from #5 Are there ways to layer graphics on top of one another in the newsletters aside from flattening it in Photoshop?  This was the most limiting factor in Constant Contact.
    I appreciate any help with answering these questions. Again, I think it is pretty obvious and maybe you have some things to tell me that I am completely clueless about.  I basically have to make the pitch to the powers that be and I want to make sure I have a lot of the ends covered.
    Thanks!

    Hope this helps.
    1) When using Adobe BC I can use dreamweaver cs6 as well, correct? Yes. BC works in DW CS6
    2) If i download Adobe BC on my computer to build the website can I also use it on another computer to keep the products updated? I read that it's online so i'm assuming this can be done for no extra cost but i want to make sure. Yes you can have SFTP access from any computer.
    3) Can you host your website using godaddy or other hosts while using business catalyst? NO, BC is a hosted solution. You can although host email services third-party (i.e. Gmail).
    4) Lastly, if you were to make an ecommerce website for a CLIENT how would you do it? WOuld you use business catalyst or other software such as, authorize.net and a shopping cart? BC includes a full-featured shopping cart (http://www.businesscatalyst.com/features/online-store), so you would manage products in the backend. A payment gateway like Authorize.net or Paypal will be needed (http://www.businesscatalyst.com/features/payment-gateways).

  • Moving hosting of existing URL on Dotster to Business Catalyst?*

    We just finished building a great site for a client. He is currently hosted at Dotster.com, and wants to move his existing URL that he has had for many years, over to BC to use the services (including hosting). My question is how do go about this specifically?
    I have no experience with Dotster, and want to make sure this goes as smoothly as possible.
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    He uses Constant Contact right now, but I do believe I read somewhere that you can export and import into BC? Does Dotster have something to do with this as well? Please excuse my inexperience with that domain registrar.
    Thanks so much in advance!
    This system really is amazing, and we are so delighted to be able to offer it to our clients! (Plans to become an upgraded partner, as soon as we can afford to!)

    Hey there,
    With the people you have the domain with you only now need that domain. If you have hosting with them then you just need to close that element down.
    If he has email running through that service or another service using that domain you just need to point the A records to Business Catalyst.
    You can find out how to do this and more through the knowledgebase : http://kb.worldsecuresystems.com/846/cpsid_84622.html
    To get data across you can export a spreadsheet template for customers and marketing lists to form your content ready for import. How you convert and transfer over you will need to do in the prefered manner. If the old data has a spreadsheet export you can run spreadsheet macro's to convert the data or manually copy and maste coloumns etc.
    BC MUST have the structure it has kept for its import spreadsheets or it will not work.
    There are a few things on this also on the knowledgebase:
    http://kb.worldsecuresystems.com/search/index.html?cx=014941776559396484648%3Aekxqgmgvzay& cof=FORID%3A9%3BNB%3A1&ie=UTF-8&q=import

  • Business Catalyst and Creative Cloud: double-payment

    Last March (2012)  I subscribed to the most basic level of business catalyst ($97.00 per year) to publish my website.
    At that point I didn't know that Creative Cloud would include a basic subscription to Business Catalyst.
    In May (2012) I subscribed to the Creative Cloud which included this basic Business Catalyst.
    Now (in March 2013) Adobe has written to me for $97.00 again to pay for Business Catalyst and they have sent me an email saying they will discontinue service in 7 days.
    How do I discontinue the $97.00 Business Catalyst account and transfer hosting to my Creative Cloud account?
    Last time I tried to do something like this, it was hours and hours and hours to resolve it.
    Am I better simply paying $97.00 for Business Catalyst even though it is included in Creative Cloud simply because I will have uninterrupted service?
    If there is a chance that I could reconcile this without undue pain and struggle, could someone tell me how?
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    I have a very small but well-established business using Muse. I really can't afford the interruption nor hours and hours of fighting to resolve this.
    I would appreciate any help.
    Gay Ann Rogers [email protected]

    Hey GARRogers,
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    If you have any sites that have been redeemed as a free Creative Cloud site, I recommend creating a new trial site via your Partner Portal (http://www.businesscatalyst.com/Admin/Index.aspx?to=PartnerPortal), and either republish your site from Muse to this new trial site or if you did not use Muse, migrate the data over as per this article: http://kb.worldsecuresystems.com/203/bc_2038.html.
    Once you have done this, take the site live via your Partner Portal > [select site] > Upgrade and if applicable, remove the domain from your previous site and re-add it to this new site.
    Feel free to PM me directly if you would like me to look at the billing for any of your sites.

  • Using own domain name on Business Catalyst / Muse

    I have a 'complete plan' subscription to CC and I believe 5 free sites with Business Catalyst.
    From checking this forum and FAQ it appears I should be able to link a domain name I currently own to a BC site so my URL drops the businesscatalyst.com element of the name. I have changed teh NS to ns1.worldsecuresystems.com  (and ns2 / ns3) and the next stage is to go to Site Settings and enter the doman name.
    My problem is where do I find the menu Site Settings as I can not see it within Muse?
    Peter H

    Hi Peter
    The settings to add the domain is not with Muse but in Business Catalyst domain settings.
    You would need to publish the site first to Business Catalyst and then make the site live.
    After performing the steps you can add the domain.
    More Details :
    http://forums.adobe.com/thread/1401662?tstart=0
    http://helpx.adobe.com/business-catalyst/using/change-site-domain.html
    Thanks,
    Sanjit

  • Business Catalyst and dns 1 2 or 3

    I am trying to reroute my domain name from GoDaddy to Business Catalyst.  When asked to verify dns it tells me it needs dns 2 or 3. However business catalyst only offers dns1. If fails to be validated.  Can anyone help me with this snafu?
    Mat

    SnakEyez02 wrote:
    This is a Dreamweaver user forum.  For this type of question you should contact Business Catalyst support:
    http://businesscatalyst.com/support/request
    yes but cs5 has embedded BC module, and is owned by adobe, also dw users from 8 onwards can use the triangle plugin. so I think it IS relevant to this forum.
    BC does have more nameservers.
    try these guys
    ns1.worldsecuresystems.com (192.150.2.143) - primary DNS server        
    ns2.worldsecuresystems.com (192.150.8.143) - secondary DNS server        
    ns3.worldsecuresystems.com (202.176.14.140)

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