Need to redownload Creative Suite CS5, but lost disk

I have seen a number of questions akin to this, each with a different solution. Any assistance will be greatly appreciated!

Download the installer from Download CS5 products
Install then enter your serial number.

Similar Messages

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    Creative Cloud Cleaner Tool
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  • I recently got a new HP PC 500-267c/64 bit Windows 7 computer. I installed Creative Suites CS5 and I cannot scan into Photoshop? It says I need the Twain Plug In. How do I get it?

    I have a new HP PC 500-267c/ Windows 7/64 bit c omputer. I installed Creative Suites CS5 and I cannot scan into Photoshop.
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    do I find the download?

    http://helpx.adobe.com/photoshop/kb/twain-plug-photoshop-cs4-cs5.html#main_Photoshop_CS5_a nd_TWAIN
    There's no 64 bit TWAIN so you need to use the 32-bit version of Photoshop. Personally I'd recommend that you use the scanner software as a standalone application and forget TWAIN, which is rapidly becoming obsolete and more or less abandoned everywhere. All it does is call up the very same scanner software, only from within the PS UI, and tying up Photoshop in the process.

  • While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

    While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

    MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
    I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled.  Please make sure you are utilizing the serial number which ends in 7886.
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    If you are still unable to reach our support team then please verify the information under your account is accurate.  If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
    Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

  • I need to reinstall Creative Suite 5.5 Design Premium and it tells me it is a valid serial number but not found on computer

    I need to reinstall Creative Suite 5.5 Design Premium and it tells me it is a valid serial number but not found on computer

    Anne Marie Bartella please verify the serial number you are using is the same serial number registered with Adobe.  For more information please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • I need help to reinstall Creative Suite CS5 on a new computer. I have been given a case no: 212953715. Can you help me!?

    I need help to reinstall Creative Suite CS5 on a new computer. I have my old serialnumber.

    what's the problem?
    if you need the installation files,
    Downloads available:
    Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Download and installation help for Adobe links  https://helpx.adobe.com/download-install.html
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?

    Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?
    I´m from Mexico
    Thanks a lot

    Under this address, CC has been purchased in July  21st, 2014, that is the reason it is not allowing further purchase as under one Adobe ID, only one subscription of CC( Individual, single app, Team) can be activated & used.
    Regards
    Rajshree

  • My Adobe Creative Suite CS5 download rejects my valid serial key. What must I do?

    Hello everyone,
    I have a legitimate serial key for Creative Suite CS5. Because I once lost my CD's Adobe sent me a download link to download the suite which worked then, but now I have a new laptop which doesn't have a CD-rom drive, so I tried to download these links again. Now I get the message that my serial key is invalid. I have had contact with customer support and they verified that my serial key is valid and then I was sent to the forum to ask how to continue.
    Prachi: I see that as it is the old product, you need to visit our Adobe Forum to troubleshot the issue.
    I kindly await your response.
    With kind regards,
    Joost Dingemans

    I have a legitimate serial key for Creative Suite CS5.
    Let's start with the basics:
    Which Creative Suite CS5?
    Adobe Creative Suite 5 Design Premium
    Adobe Creative Suite 5 Design Standard
    Adobe Creative Suite 5 Production Premium
    Adobe Creative Suite 5 Web Premium
    Adobe Creative Suite 5 Master Collection
    Windows or Mac?
    Have you downloaded the correct installer for the correct product?
    Download CS5 products

  • Creative Suite CS5.5 re-install error: Install can't be opened. You should eject the disk image.

    I am trying to reinstall the Creative Suite CS5.5 as I have lost my disk.
    As soon as I try to open the installer I get the following message:
    Creative Suite CS5.5 re-install error: Install can't be opened. You should eject the disk image.
    I have deleted and redownloaded, downloaded from both safari and chrome and also downloaded it on different network connections.
    I have also checked my privacy settings to 'Allow applications downloaded from: Anywhere'
    Anyone have an answer to this problem?
    I'm running on OS X 10.7.5
    Thanks

    Right-click (CTRL-Click) that dmg
    Choose Open from the context menu.  
    Click Open in the warning dialog that appears.  

  • Where can the install.app file be found when installing Adobe Creative Suite CS5, download version ?

    I have the same problem that the user who wrote the post "Trouble installing content files on Mac", but his post went unanswered. Here is the link: http://forums.adobe.com/message/4221280. I am trying to install the adobe creative suite CS5 downloaded from the internet, and what I have is a dmg file. When I open it, there is only a read me and a folder named "English". In the read me I go to the install instructions, and they tell me to double-click in Install.app, a file which doesn't exist. What am I doing wrong?

    I downloaded it from Adobe Store. When I open the dmg file I see the read me.pdf and the English folder, nothing more. Perhaps the problem is that I have already installed the program in one computer, this is happening to me trying to install it in another one. Could that be it, that I need another license in order to make it work?

  • How do you transfer your adobe creative suite cs5.5 from one laptop to another. I bought downloadable files from the Adobe website; I did not own physical cds.

    I bought a downloadable file when I bought Creative Suite CS5.5 for my laptop, which has now become slow and laggy. So I bought a new laptop and have downloaded trial versions of CS5.5 on to it, as suggested by information online, only to type in my serial number and it tells me that it's unvalid. I'm a college student and spent a lot of money to have this compliation of programs, and I do not have the money to invest into CS6 quite yet, as my needs are met with the previous version.
    Is there any way to transfer the creative suite from one computer to another, as I've tried many and have been unsuccessful.

    No, transferring between machines does not work.  You need to install using installation files.  You can download thru the following and use your serial number to activate...
    CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  • How to get Windows 8.1 touch screen to work with my Creative Suite Cs5

    Really want to know if there is a way to make Creative Suite Cs5 work on my Windows 8.1 touch screen device that does not have the wacom hardware

    Skybreeze26 wrote:
    Ya it does have to be supported by the software there should be an update so people that have purchased their programs can use it on touch screen instead of being forced into a monthly fee just to be able to work on the go. I refuse to pay a monthly fee for one of the five programs I already purchased just to use on a touch screen that is insane Its like paying for a program every year.
    Well, considering bang for the buck, CS6 is about $700 USD to buy outright, which is fine but users have to be aware that Adobe's only going to put out critical updates for that version for the time being. No new features, etc. Even its Camera Raw doesn't have any of the new features inherent in Photoshop CC's Camera Raw.
    Contrast this with paying about $120 USD/year (about $10 USD/month if one chooses to go that route) for Photoshop CC, Lightroom and any and all updates and new features to those programs via the Creative Cloud Photography Plan. By the time you've paid the equivalent that you would just for CS6, you'd have updates and new features that are leaps and bounds ahead of CS6. (CC itself has gone though several major updates that contain new features.) IMHO, there's no contest.

  • Need to reinstall Creative Suites 5.5 on Windows 7 system

    PC crashed, need to reinstall Creative Suites 5.5 on new OS7 Home Premium. System doesn't launch 'auto run' when disc loaded. How do I get this loaded?

    Try downloading instead...
    CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

  • Problems loading creative suite cs5.5

    I purchased creative suite cs5.5 in February 2012. It was installed on my macbook pro laptop. My laptops harddrive crashed. I got a new harddrive. I need to reinstall it. When I sign in to my adobe id I do not see the purchased. I have a copy of my credit card statement showing the purchase. Not sure what to do. Please help.

    Providing you've got your CS5.5 serial number, you can download another copy from
    http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
    Follow the Very Important Instructions on that page first otherwise the links will not work.

  • System requirements for Creative Suite CS5 Design Premium

    I've got a PC whose system specs are:
    - OS Windows 7
    - Intel Pentium P6100
    - Intel HD Graphics
    - 4 GB DDR3 Memory
    - 500 GB HDD
    I am not so sure if I can install and use the Creative Suite CS5 on this machine.
    Can anyone help me?
    Thank you in advance for your invaluable help.

    The answer is the same as in your other thread: It will work, but it's not gonna be much fun. It's still a pretty weak processor and the intel graphics will very likely prevent hardware acceleration features in Photoshop (required for 3D) and InDesign (Flash encoding and interactive authoring) from working properly or at all.
    Mylenium

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