Need to send in my iPad

i need to send it my iPad mini i have my repair ID but where do i go from there ??

This is the iPhone forum.
You should probably post in the iPad forum.
In my experience, Apple sends you a box

Similar Messages

  • TS2755 I used to get iMessages on my iPad 2 and iPhone 4 now it goes to one or the other, not both.  Icloud is not working for this and iMessage texting doesn't work I need to send it as a regular text. How do I fix this issue.

    Icloud doesn't work between my iPad 2 and iPhone 4. And when I try to iMessage from my iphone 4 it doesn't send. I need to send it as a regular text message. Any ideas why they won't sync and iMessage won't send?

    To delete, tap "Edit" (tap to enlarge image)

  • I use my Ipad to record clients and I need to send these recordings to my customers. I am having trouble sending them because it always says that they are too long in length. They run any where from 5 minutes to maybe 15. Can I compress these

    I use my Ipad to film my clients and need to send copies to my clients. I am having trouble sending them. When I press share, it only gives me options of sending them as a Message airdrop or Icloud. When I press Icloud nothing happens. The videos are usually 5minutes to maybe 20 minutes. I need to send them insome kind of a compressed manner so it iseasy for my clients to open and watch. Thanks

    Have you thought about uploading them to youtube? You can put things there up to 8 minutes long, and up to 15 if you get verified. You can also have them 'unlisted' which means they're not visible to anyone without the link.
    I think your issue isn't as much that the videos are too long, it's that the file size is too big. I have a 3 minute video that I shot with my iPod that's 300 megs, and most mail programs max out at 25 megs.
    There may also be options with vimeo or other video sharing programs that you can explore.

  • I can not get my email to send through my iPad email. The email works for all other options. The error says I need to enter a password in setting, but I have entered the password numerous times to no avail. Any ideas?

    I can not get my email to send through my iPad email. The email works for all other options. The error says I need to enter a password in setting, but I have entered the password numerous times to no avail. Any ideas?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
     Cheers, Tom

  • Hi guys, so I wonder if ipad cellular works outside of the US. I need to send an iPad cellular overseas. Can an iPad cellular that is unlocked by AT

    Hi guys, so I wonder if ipad cellular works outside of the US. I need to send an iPad cellular overseas. Can an iPad cellular that is unlocked by AT&T/Verizon be usable outside of the US? I dun really know about iPad. Please help! Thanks

    I bought an AT&T ipad air in USA. I spend quite a bit of time in Sri Lanka and have been using it the past month with a Sri Lankan carrier's SIM and it has worked perfectly.

  • Why does the iPhone 4 need to send an SMS to activate FaceTime when the iPad 2 doesn't?

    Hi there.
    I keep wondering why iPhone 4 need to send a international SMS to activate FaceTime when the iPad 2 doesn't?
    It cost's 2,50 dkr ($0.48) every time it does that.
    I have a mobile subscription where i get 5 hours talk time, Free SMS, Free MMS, Free talk to all with same subscription and 5GB data for 129 dkr/month ($24.77).
    But the internation SMS is not free.
    And it really bugs me that my danish iPhone has to send an SMS to England to acticate FaceTime that i only can use on WiFi.
    I also have a iPad 2 (WiFi model), and it can activate FaceTime fine via WiFi. So why can't the iPhone 4 do that?
    I really really need a good explanation to why i have to pay to activate FaceTime.
    Why can't you make local numbers to send the SMS too, or do it via WiFi just like the iPad 2.
    The strangest this is that you have to be on WiFi to use FaceTime, so why use the mobile network to activate FaceTime?

    Where are you, what network are you on and where did you get your phone?
    The fact that it uses SMS isn't really the issue here and no-one on this forum can answer the "why" question. We are end users, not Apple. The accepted answer is if it's going to tie facetime to your phone number (which it does) then that's the way it's got to work.
    The puzzling part is why it would be sending one to England... unless of course, you purchased the phone in the UK and actually live in another region entirely.

  • Need to send photos contact etc to ipad. From my Samsung galaxy s ? Ipad will not download Samsung kias to do it via wifi need help ASAP

    Need to send all my info from Samsung galaxy s to my ipad nothing seams to work.

    Your contacts on your Samsung should be synched to your google account so on your iPad go to Settings-->Mai,Contacts, Calendars. Add your google account. As for your photos I would use Dropbox. It's free and can be used across mutiple devices. Download and install Dropbox on your Samsung and then synch your photos to your Dropbox by sharing the photos to Dropbox. I'm not too familiar with the Galaxy tab but it should have a built in photo app with an option to share your photos. What else do you need to transfer over?

  • My Ipad 1 is not holding a charge, I was told the battery has a life time of 3 years. So I need to send it to Apple to replace it for a fee of $150/ouch): Is this true??

    Is it true the battery lasts for 3 years in the Ipad 1 and one needs to send it to Apple to replace for $150?

    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    You may can get the iPad replaced at 3rd party repair sources for less $,
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • I need to send this email now!

    My story starts wih me trying to scan a picture from the printer to my computer. The printer scans: Photo to email. After ten minutes a new message window pops up with the scanned picture in it. I tried to copy it and paste it into my other email so that I could send it from there and thats when I started having problems. The computer started freezing up with the rainbow swirl. I tried to just send it from the origanal pop up email window, although it kept buffering and wouldn't let me send it. After at least 9 hours now I still can't send it! My computer is not buffering as much after I restarted it, but it still won't send the email with the picture! The email is in is in my outbox and each time I try to send it it just ends up in my outbox again! I've tried this multiple times already! I tried to just send an email to my iPod that just says: "Hi." ,but that won't work either! I need to send the email by the end of today because the contest ends today! It is for an art contest! Please help! I am only thirteen so if you try to explain and help me please don't try to use complicated words!
    Thank you so much!

    Welcome to Apple Support Communities.
    This will take a while to read.
    A very VERY long while.
    That's good, because in the meantime, your computer MIGHT fix itself and the email MIGHT send successfully.
    I know, I know you have this contest deadline...
    I. First things first.
    If there is an adult (parent, grandparent, teacher, nanny, caregiver, or college student) nearby, ask them for help.
    Now.
    Even if they CLAIM to know nothing about computers.
    They probably know a little SOMETHING about computers.
    That might even be helpful.
    Ask them.
    Now.
    II. Second, IF POSSIBLE print this whole message thread before continuing.
    Now.
    WHY?
    At some point you're probably going to turn your computer off, or at least quit the Safari browser app, (the one you're using right now to read this information), and then you won't be able to read these instructions to know what to do next until you turn the computer back on and re-open the Safari browser and return to Apple Support Communities and find this message again.
    If it doesn't print, don't panic.
    If there is another computer or iPad or iPod touch or iPhone or other smartphone nearby, locate this message thread Apple Support Communities in the browser: https://discussions.apple.com/thread/4165033?tstart=0
    If not, don't panic. You will probably be able to print later.
    III. So what is the problem?
    A. The 'rainbow swirl' as you call it (I call it a 'beachball'), most often happens when the computer gets really REALLY low on free RAM memory. RAM is the electronic memory chips located inside your computer. Those computer chips lose all their information when the computer power is turned off, IF the information isn't saved onto the hard disk first.
    To make more RAM memory available the first thing is to quit any other running apps that you don't need right now in your system Dock at the bottom of the screen.
    For example, if you have iChat or iMessage running, and Mail, and iTunes, and Safari, and iPhoto and your printer/scanner app, all you really need in order to scan and send your picture is your printer/scanner app, and Mail. So you can 'quit' all the other apps running.
    Command+click-ing (also known as 'right-clicking' if that option is enabled on your mouse or trackpad) on the running App icon in the dock will bring up the option to Quit.
    If the app is open on your screen, Command+Q will 'Quit' any app. If the app asks if you want to save unsaved information, choose 'Yes' to be certain that you're not deleting important information.
    If an app is 'stuck' (spinning rainbow swirly thing), the option MIGHT be available to 'Force Quit'.
    Quit all the other apps you don't need first.
    Do NOT Force Quit any apps just yet.
    B. It's possible that you are (also) very VERY short of hard disk space. That's the mechanical drive inside your computer that stores your Apps and your music and your pictures and emails and lots of other 'computer stuff' important to how your computer runs, magnetically, so you can bring it back later. It is where your apps are stored and your 'stuff' is saved.
    You think you MIGHT be able to erase some files to make more space available, but that's very VERY risky if you don't know what you're doing, so I don't recommend THAT.
    First, see how much free hard disk space you DO have available. Open Finder (the 'face' icon probably located in the system Dock at the lower left corner of your screen, and click on your hard disk drive name in the upper left column. (It's probably called 'Macintosh HD')
    At the very bottom of the Finder window there should be two numbers, one showing some number of items (not important) and another number showing how much hard disk space is available (important!):
    If you have less that 15.00 GB available, you are very short of hard disk space.
    That makes your system run slow or very slow, and can cause 'rainbow swirls' even if everything else is working correctly. We cannot do much about that right now if you're almost out of hard disk space.
    You will need some adult help to decide what could be erased to make more space available.
    If you share the computer with a parent or sibling, it's very risky to start deleting stuff.
    So don't delete anything now.
    C. It's possible that the file size of your scan exceeds the allowable maximum file size your email account can handle and has things all jammed up. On Hotmail.com, for example, the upper limit is 2.0MB (megabytes). Apple Mail (iCloud, .me or .mac) seem not to have that limitation.
    You said it took '10 minutes' to scan your picture. That sounds like your picture is scanned at a very VERY high resolution: 1200 or 2400 or 4800 or even 9600 dpi (dots per inch).
    That's great for working at home and for retouching photographs and for professional artists, but most likely, it is much MUCH too large to email to your contest.
    300dpi is probably a good maximum number for email. Check the contest instructions. They might want some other smaller number like 72dpi (internet web images) or 96dpi (Windows on-screen displays)
    A high dpi number means the scanned image takes up a LOT of space in RAM memory and when stored on your hard disk.
    That also means that it would take a very VERY long time to send that scanned file in email, although 9 hours is probably way WAY longer than it should take.
    D. READ THIS ONLY IF YOU ARE USING A "DIAL-UP TELEPHONE MODEM" to connect to the Internet.
    (Your adult should be able to help you determine this):
    A dial-up connection typically sends and receives information at up to 56Kbits per second. 
    Most people have something faster today.
    On my DSL internet account (pardon a bit of technical jargon, it's 3.0Mbit downloading (me downloading a music file from iTunes) and 512Kbit uploading (me sending a picture via email), sending one 2.0MB file can take 5 to 15 minutes. Sending the same 2.0GB file on a 56Kbps dial-up modem could easily take almost 10 times longer, or 50 minutes, up to maybe 2.5 hours. But that's still nowhere close to 9 hours.
    IV. OK. Got it. But my computer is still sitting there with spinning rainbow swirlies, and I have this contest deadline quickly approaching...
    What do I do to SOLVE this problem and get my picture emailed today???
    A. You've 'Quit' every unnecessary application?
    The only ones left should be the printer/scanner app, and Mail.
    Sometimes, that frees enough memory for things to begin working 'normally' again.
    So,while reading all of this, has your spinning rainbow swirly stopped and the computer returned to somewhat 'normal' function?
    YES - Check your Mail, Sent folder to see that your message finally got sent.
    Is your message with the picture in there?
    YES - Great. Problem solved. Have a great day. And next time, don't wait until the last minute to submit contest entries!
    NO? Check Mail, Outbox folder (Outbox is only visible and has a number showing IF there is something in the process of being sent, but not completed yet.)
    Is it in the Outbox?
    YES - It could be 'stuck'. You'll probably have to Force Quit the Mail program. That still MIGHT NOT clear your 'stuck' email with the email provider program though.
    B. Were you able to Force Quit all remaining programs?
    YES - Great. Now it's time to click , Restart.
    That will clear memory and reset things to get ready to try again.
    NO - If Force Quit doesn't work, then it's time for more drastic action:
    C. It's time turn the computer OFF.
    Why?
    Because there's likely other no way available to you to 'fix' what's still 'stuck'.
    WARNING: Turning the computer OFF shuts down EVERYTHING, and throws away ALL unsaved information in all apps that are still running but 'stuck'.
    THAT DOES SOUND DRASTIC!!!
    It is. But you have this contest deadline...
    D. If the adult you have nearby is NOT comfortable with you doing this, then STOP!!!
    You're going to miss your contest deadline.
    It isn't the end of the world.
    You're thirteen.
    There will be other contests and other opportunities.
    You're done until someone who IS comfortable helping you is there with you.
    Sorry.
    E. With your Adult's permission to turn off the computer, and with them standing or sitting next to you, hold down the computer power button for up to 10 seconds, until the computer screen goes black and the computer shuts off completely.
    WHEW!
    Take a deep breath.
    Tell your adult to start breathing again, too.
    (Blue adults passed out on the floor from a lack of oxygen aren't nearly as helpful as breathing ones.)
    V. OK. Now what? I still have this contest deadline and now I have XX minutes less because I've been following your long drawn-out instructions.
    HELP!
    A. Turn the computer back on.
    B. Wait for everything to come back up, and then log back in as you usually do.
    C. If you have a lot of programs set to start automatically, like iMessage or FaceTime or iChat or Safari or Mail...
    Use Command+Q to 'Quit' all of them NOW.
    Why?
    They all take available memory from the two programs you probably REALLY need at this point:
    1. Your printer/scanner and
    2. Mail, and
    3. maybe Safari, if you need to refer to these instructions again. Now you should be able to PRINT them, if you couldn't do that before
    If Safari normally opens with a WHOLE BUNCH (3 or more) of Tabs opening things like Twitter and Facebook and Instagram and Google and...
    Close EVERY open Safari tab except 1.
    D. Next, check to see if your printer/scanner app has saved your previous scan.
    I can't tell you how to do this, because I don't know what software you're running. Sorry.
    E. If you KNOW the filename**, locate your saved scanned image and open it using Preview and refer to the ADDENDUM below
    F. If you DON'T KNOW the filename, try re-opening the printer/scanner app.
    G. If you CAN'T FIND the file in three minutes or less, it's probably quicker to re-scan your picture than to spend more minutes looking for the last scan.
    H. Use your printer/scanner software to scan the file AT 300 dpi
    AND
    I. SAVE THE FILE TO YOUR DESKTOP, because it's MUCH easier and MUCH FASTER to find a new scan at the right resolution saved to your desktop than to 'fix' some huge image saved at the wrong resolution* in some file directory called My Computer/My Documents/My Printer/My Scanner/My Scanner App/2012/Aug/1/jpg/miscellaneous/Image_2952.png
    J. Don't let the scanner program TRY to automatically send it via email again.
    Do it yourself:
    K. Open Mail (assuming it's all set up). If not, open Safari, and navigate to your email site like Yahoo, Hotmail, GMail...)
    L. Select New Message or equivalent
    M. Enter the email address you're sending your contest entry to.
    N. Enter the Subject name the contest rules tell you to use.
    O. Enter all the information you're required to submit for the contest.
    P. NOW, attach the scanned image you just saved
    Q. You saved the scan to the Desktop.
    W. You might need to click Desktop icon in the left column to get the list.
    X. Click on your image filename and click the blue Choose File button to attach it.
    Y. Double-check everything to be certain you've included all the needed information AND your scanned picture.
    Z. Click 'Send'
    Check to be sure the message goes. On my MacBook, I hear the 'jet flyover' sound when mail goes out successfully.
    You can start breathing again.
    (And nearby your Adult helper can too.)
    You're welcome!
    ADDENDUM:
    ** THE "YES, I DO KNOW THE FILENAME AND DID FIND THE FILE AND OPENED IT WITH Preview..." instructions
    THIS is how to 'FIX' your huge picture file scan so it will be smaller, and send faster, and not get 'stuck' because your email account cannot handle a huge file, so 'OK, I'M REALLY DESPERATE HERE', BUT LIKELY TO CAUSE A LOWER-QUALITY IMAGE:
    A. Find the scanned filename in Finder.
    B. Double click on the filename.
    C. That should automatically open the file in Preview.
    D. Select Tools, Adjust Size.
    E. Scroll down to the bottom of the menu and select the Fit Into to largest size image available.
    On my computer it is 1920 x 1280 pixels.
    F. Now set the Resolution to 300 dpi.
    You'll have to type in the numbers.
    G. At the bottom left of the Resulting Size box, you should see two numbers, the 'was   MB' (original scan file size to the right), and the new   KB to the left, in both pixels and KB/MB.
    H. Your goal is to adjust the size to make the new resulting file size listed at the bottom left about 1.0MB or LESS. In my example, I reduced a 5.7MB photograph to 615KB (nearly a 90% reduction in file size, but with some loss of image quality).
    I. Then, click the OK button to make the change.
    J. Now in the top menubar, click File, Save As. That saves your changes, but still keeps the original file unchanged, so you can go back to it and try resizing it again without scanning it again, if you don't like the results.
    K. Now another screen pops up, asking you the name of the file
    L. Add 'resized' to the name of your file, so you know which one is the original and which has been changed.
    M. Notice that there is a slider labeled Quality.  Right now, it is probably about 3/4 of the way to the right.
    Sliding it all the way to the right will increase quality AND increase the file size.
    N. Try moving the slider to the right, and release it to see the change in file size.
    O. Remember, our ultimate goal is a modified scan file SMALLER THAN 2.0MB.
    P. When you're satisifed with the file size and the quality slider, click the blue Save button.
    Q. Now, try emailing the 'filename'-resized image you just saved.

  • I need to send group email and forward group email?

    I need to send group emails and forward group emails and dont find that capability with ipad or iphone

    There are quite a few group emailing apps available, but most will not allow you to forward an email, as they can only send new emails written within their own app.
    MailShot Pro, uniquely, adds group email to your device so you can send to your groups directly from the standard Mail app. This allows you to forward an email, with any attachments intact, right from Mail.
    Find out why quarter of a milllion users are now using our MailShot apps at jo.my/mailshot (iTunes link). A free version is also available to try, limited to a few small groups of contacts.
    Peter
    Soluble
    Disclosure: I am the developer of MailShot, and may receive benefit from any sales.

  • The earphone port on my ipod touch 4 does not work anymore, will I need to send it in for repairs?

    The earphone port on my ipod touch 4 does not work anymore, will I need to send it in for repairs?

    Apple will exchange your Pod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    A third-party place like this one is less expensive.  Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Sending emails from ipad

    No problem sending emails from desktop Windows Live Mail, nor from BT email in BT.com but cannot send emails from ipad. No problem receiving them. Partner cansend and receive from all devices.
    Have asked for help/ call backs.Told need level 2 tech help. All times fixed for Level 2 call back ( now 3-4 times ) have not been honoured. Last one at 4.30 pm today. Am getting desperate.

    normandy wrote:
    No problem sending emails from desktop Windows Live Mail, nor from BT email in BT.com but cannot send emails from ipad. No problem receiving them. Partner cansend and receive from all devices.
    Have asked for help/ call backs.Told need level 2 tech help. All times fixed for Level 2 call back ( now 3-4 times ) have not been honoured. Last one at 4.30 pm today. Am getting desperate.
    Hi. Welcome to the forums.
    I'm afraid that the answer is pretty much one of your settings, or even possibly because you may not be on your internet connection via wifi.
    What errors are you getting ?
    Make sure that you are connected to the internet via your BTinternet connection rather than maybe any 3g/4g connection.
    But the main thing is to check those settings. What is the outgoing email server? What is the port setting? What is the SSL/TLS setting. And make sure smtp authentication is set on.
    Pop back with some answers
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • TS2621 I cannot SEND email from iPad but I can RECEIVE email!  ERROR message says "your email has been placed in your outgoing mail box.

    Why will my iPad not SEND email but will receive email?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Cannot send email from iPad mini

    trying to send from ipad to my email and I get a msg that it has been placed in my outbox, no password provided. Please go to mail account settings and enter a password.  I thought I had done that.  where am I going wrong?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • I cannot send emails on iPad 2 or iPhone 4s.

    Cannot send emails on iPad 2 or iPhone 4S. I keep getting an error saying you have exceeded your sending limit. Messages just sit in the outgoing box. How do I resolve this and avoid it in the future.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

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