Need to send some notifications by mail (not all notif)

Hi!
We run workflow embeded into EBS (11.5.10.2 4RUP). We have a custom workflow that uses Role (WF_LOCAL_ROLES) connected to employee register (ORIG_SYSTEM = 'PER' and orig_system_id = (person_id in per_all_people_f). we get the Role in the db package that starts the workflow and set it to the attribute Recipient.
I assume there are standard notifications (WF) that are sent to these roles. the roles have a notification_preference = 'SUMMARY' because the administrators/user do not want the system to send many e-mails but a summary e-mail and the user should check theis notif in Applications.
But... an here is the but....our specifc custom workflow creates a notification that we would like to send as an e-mail. what can we do?
The mails should be sent specific to users/employees induvidually. I mean the e-mail is specicif constructed per employee, so it is not a good idea to create a Role that connect many users or something. Can we create new roles specific per user/employee with notification_preference = 'MAILHTML' (or other mail pref)??
Would this work without intefiering with the other role. I need help to understand this functionality and how to get this to work. Thank you in advance!
Regards,
Patricia

Hi,
The only way that I can think of to do this would be to create an ad-hoc user at runtime which has an email preference set to MAILHTML (or any other preference that sends an email), and an email address set to the email address of the recipient. This would then send an email to the employee, and when the emails have been sent then you can purge the ad hoc directory so that you don't end up with lots of obsolete roles in the database.
The downside of this is that there is no way for anyone to see the notification from within eBS. Because it isn't sent to the employee, it would not appear in their worklist, which may or may not be acceptable to the business. One possible workaround would be to create another ad-hoc role, and asssign both the employee user and the ad-hoc user to the role, and expand the role on the notification so that multiple copies are sent (one to each member of the role). If the notification requires a response, then you need to write a post notification function to deal with the possibility of multiple responses, which makes the solution more complex still.
HTH,
Matt
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