Netstorage Error connecting with VO

All;
Hoping someone can lend a hand. Our Virtual Office server died and we replaced it, but of course had to do a complete re-install. When I re-installed I started with Netware 6.5 SP7, the non-unix version. Everything appeared to work fine after we installed the newer version. You could connect to netstorage just fine from inside Virtual Office after the initial install. Now it does not work.
You can successfully enter Netstorage by going directly to the link http or https://voserver/netstorage. You get prompted for the password and in you go.
I think that something inside VO that sends the password to Netstorage isn't working but I'm not sure what I need to get in and change. I'll post the error below. The problem as best I can tell started after we applied a Verisign certificate to the server, but I can't be 100% sure. I can't uninstall the cert because Verisign with charge to redo it. So I need to figure out what is wrong.
Thanks in advance for any help.
Dave
ERROR ---
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Illegal sourceDocument argument
at com.novell.vo.gadgetManager.GadgetManager.buildRen deredResponse(Unknown Source)
at com.novell.vo.gadgetManager.GadgetManager.processP ortalServiceRequest(Unknown Source)
at com.novell.vo.PortalServiceServlet.processRequest( Unknown Source)
at com.novell.vo.PortalServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:697)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:810)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:199)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:145)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:139)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2460)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:133)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:119)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:127)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(Co yoteAdapter.java:157)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:773)
at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:703)
at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:895)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:534)
root cause
java.lang.IllegalArgumentException: Illegal sourceDocument argument
at com.novell.xsl.Stylesheet.process(Stylesheet.java: 1264)
at com.novell.vo.rendering.NxslRendererImpl.applyStyl eSheet(Unknown Source)
at com.novell.vo.gadgetManager.GadgetManager.buildRen deredResponse(Unknown Source)
at com.novell.vo.gadgetManager.GadgetManager.processP ortalServiceRequest(Unknown Source)
at com.novell.vo.PortalServiceServlet.processRequest( Unknown Source)
at com.novell.vo.PortalServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:697)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:810)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:199)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:145)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:139)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2460)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:133)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:119)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:127)
at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(Co yoteAdapter.java:157)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:773)
at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:703)
at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:895)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:534)
Apache Tomcat/4.1.36-LE-jdk14

Dave,
I hope your problem is resolved by now.
In case it is not you may want to try TID 3748558 "Virtual Office or
NetStorage display "Internal Server Error 500""
http://www.novell.com/support/php/se...200%2047313639
Hope that helps,
Vladimir
David Shaffer wrote:
> All;
>
> Hoping someone can lend a hand. Our Virtual Office server died and we
> replaced it, but of course had to do a complete re-install. When I
> re-installed I started with Netware 6.5 SP7, the non-unix version.
> Everything appeared to work fine after we installed the newer version.
> You could connect to netstorage just fine from inside Virtual Office
> after the initial install. Now it does not work.
>
> You can successfully enter Netstorage by going directly to the link http
> or https://voserver/netstorage. You get prompted for the password and
> in you go.
>
> I think that something inside VO that sends the password to Netstorage
> isn't working but I'm not sure what I need to get in and change. I'll
> post the error below. The problem as best I can tell started after we
> applied a Verisign certificate to the server, but I can't be 100% sure.
> I can't uninstall the cert because Verisign with charge to redo it. So
> I need to figure out what is wrong.
>
> Thanks in advance for any help.
>
> Dave
>
> ERROR ---
>
>
>
> HTTP Status 500 -
>
> ------------------------------------------------------------------------
>
> *type* Exception report
>
> *message* __
>
> *description* _The server encountered an internal error () that
> prevented it from fulfilling this request._
>
> *exception*
>
> javax.servlet.ServletException: Illegal sourceDocument argument
> at com.novell.vo.gadgetManager.GadgetManager.buildRen deredResponse(Unknown Source)
> at com.novell.vo.gadgetManager.GadgetManager.processP ortalServiceRequest(Unknown Source)
> at com.novell.vo.PortalServiceServlet.processRequest( Unknown Source)
> at com.novell.vo.PortalServlet.doGet(Unknown Source)
> at javax.servlet.http.HttpServlet.service(HttpServlet .java:697)
> at javax.servlet.http.HttpServlet.service(HttpServlet .java:810)
> at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:199)
> at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:145)
> at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:139)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:505)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2460)
> at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:133)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:119)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
> at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:127)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.coyote.tomcat4.CoyoteAdapter.service(Co yoteAdapter.java:157)
> at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:200)
> at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:283)
> at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:773)
> at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:703)
> at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:895)
> at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
> at java.lang.Thread.run(Thread.java:534)
>
> *root cause*
>
> java.lang.IllegalArgumentException: Illegal sourceDocument argument
> at com.novell.xsl.Stylesheet.process(Stylesheet.java: 1264)
> at com.novell.vo.rendering.NxslRendererImpl.applyStyl eSheet(Unknown Source)
> at com.novell.vo.gadgetManager.GadgetManager.buildRen deredResponse(Unknown Source)
> at com.novell.vo.gadgetManager.GadgetManager.processP ortalServiceRequest(Unknown Source)
> at com.novell.vo.PortalServiceServlet.processRequest( Unknown Source)
> at com.novell.vo.PortalServlet.doGet(Unknown Source)
> at javax.servlet.http.HttpServlet.service(HttpServlet .java:697)
> at javax.servlet.http.HttpServlet.service(HttpServlet .java:810)
> at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:199)
> at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:145)
> at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:139)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:505)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2460)
> at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:133)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:119)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
> at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:594)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:127)
> at org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:596)
> at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:433)
> at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:955)
> at org.apache.coyote.tomcat4.CoyoteAdapter.service(Co yoteAdapter.java:157)
> at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:200)
> at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:283)
> at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:773)
> at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:703)
> at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:895)
> at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
> at java.lang.Thread.run(Thread.java:534)
>
> ------------------------------------------------------------------------
>
>
> Apache Tomcat/4.1.36-LE-jdk14
>

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