"Network timed out."
So I have not been able to access the iTunes store for a couple of months now. Whenever I try to access it, the loading bar at the top of the screen just stop and mid-way and a box pops up like 20 minutes later sayin that the network timed out. Occasionally when I try a very, very basic iTunes pops up. It has all of the words taht would be in the regular home screen in blue letters, underlined.There are no pictures, and has blank boxes with questions marks in it. I can get no farther than this white screen. I have tried flushing the DSN, un/installing iTunes, turning off the firewall, EVERYTHING. And my internet connection is perfectly fine. I'm really frustrated and would like a step-by-step solution please...HELP!!!!!
Also, when I run a diagnostics, it says the secure link to iTunes store failed, and when I click the help button next to it, nothing ever pops up. When it does, the window says that iTunes help is currently unavailable and that I should try again later.
Similar Messages
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I am using iPhone 3GS. It is currently updated to IOS4.3. I am trying to update the OS to IOS5 on iTunes. It downloads the software, but it gives an error - network timed out. I have tried this multiple times. But, the end result is same.
Please help & advise as how I can upgrade the iPhone to IOS5.Temporarily turn off or disable your firewall and anti-virus software and try the download again.
Stedman -
I can't complete my iPad2 update and download, ever. It says my network timed out and I don't know why.
Temporarily turn off any firewall or anti-virus software you have on your PC while downloading.
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i am trying to update the software on my ipad from 4.2 to 4.3.3 but i cannot get it to download. I get an error message that says the software was unable to download because the network timed out. I have tried to download it 7 or 8 different times and still get the same message. I cannot restore the factory settings either. The same thing happens. Does anyone have any suggestions? It did this when trying to update to 4.2. I don't remember how we were able to get the software to update. Thanks.
Thank you King_Penguin! It worked beautifully. I had turned the firewalls off but not the antivirus. You are great! I am new to this apple community thing so it looks like I cannot mark your reply as "correct answers", but it was. Thanks a ton!
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hi , i have a 4th gen ipod touch and it runs on 4.3.5 but it wont let me update it to 5.1.1! everytime i try to install it..it says "sorry your network timed out" and wont let me! i tried so many times and it still wont work.. what to do?
Disabling the computer's security software (firewall and antivirus) usually resolves that error.
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trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?
Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
Keep getting "network timed out" message when trying to download tv shows -
Howdy all!
For two days I've been trying to fix a problem: when I go to the Itunes store and buy tv shows (CSI, Battlestar Gallatica) I can buy them, start the download, but after a minute all of the downloads stall and I get the error message "network timed out" "error 3259"). However, I can download podcasts at lightning speed, and my connection is very high. the error message said there was a problem with the itunes store.
I deleted itunes several times, reinstalled, went through and deleted all the old files, reinstalled, and tried several times. Each time I get the same message
The itunes store says: "Hey, you bought this, but unsuccessfully downloaded it before. want to try again?"
and each time it fails.I tried to see if the problem was with the itunes store - I bought a song and it downloaded in seconds. I then went to the tv shows section and tried to download a "free" tv show - and got the same message. So in this case, the error only seems to be with downloading tv shows.
I'm at my wit's end - don't know what to do. -
Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone. The network timed out. What do I do ?
This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
Anyone know how to fix this problem..... I am trying to update and download the latest version for my phone and it gets all the way to the end and says network timed out error 3259 or something. I have tried a so many times and get the same answer. I have restarted the computer, internet, etc. NOTHING. HELP!!!
Are you doing this over a wireless network. This happened a long time ago when we had DSL. I got sick of it and went to broadband thru our cable company.
If you are using wireles router, use a cable and connect your computer via the cable to the modem or wireless router if you have a location for the cable upon the wireless router. I think it is a cat 5 cable that connects the computer to your modem or wireless router. This way you Internet should not time out.
I hope this helps you. It is hard to identify the issue not knowing your Internet connect setup. Some modems and wireless routers have more Port options. -
iso5 download error, network timed out, how do i stop this, all of my firewalls and security on my pc are currently swiched off but this still didnt help>
trid multiple times over the last few weeks, after waiting 45 minutes for the download to comlete the network times out whilst processing the downloadThe router is in your house.
In a nutshell, a modem communicates with the Internet and brings a single communications link to your house, The router takes that single link and divides it up among many links, both wired and wireless, to support many devices in your house. The router and the modem may be separate physical boxes or, more commonly, they're in the same enclosure.
Unfortunately, if there is a firewall in the router, you will need help. I don't think that it's a good idea to try to walk you through it via the forum. You should contact the router supplier and have them walk you through the investigation. -
I keep getting network timed out errors when downloading iPad software
How do I download ios5 without getting network timed out errors?
Try temporarily turning off your firewall and antivirus software until the download has completed.
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i want to update my ipad2 when i used to download the os it shows error as network timed out and i repeated again and again always it shows that network timed out but the apps are downloading but large apps are't why?
Try temporarily turning off all your firewall and antivirus software until the download has completed.
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having trouble downloading ios5 keep getting error saying network timed out but network is fine
Hello Nitadoo,
u can make a new id and password by going to apple.com and clicking on the forgot id and forgot password button in login.
also u can go to a nearby apple store and tell them that u want a new apple id and password
maybe they'll even help u to retrieve ur old apple id and password
HOPE THIS'LL BE HELPFUL -
Upgrade to iOS 4.3.3 getting a message "network timed out".
I am running iOS 4.3.1 and trying to upgrade to iOS 4.3.3 and keep getting a message that says "network timed out". I had this same issue with upgrading to 4.3.1 but after disabling Firewall and anti-virsus software and moving to ethernet wired connection (not wireless) it worked. Not so with 4.3.3. I have tried at least 15 times at different times of the day/night. APPLE is there a fix?
Hi there, welcome to the site!
This is usually a cause of a slower internet connection, that is why ethernet probably helped, it is faster than Wi-Fi. I would firstly turn your router off for 5 mins, then back on again, and try initializing the update. If not, maybe try changing the channel the router is broadcasting on. This can usually be done after entering 192.168.0.1 into your browser bar. Refer to your router documentation for more help.
You can try reading through a similar thread which I have linked to below for more help.
Discussion on Similar Issue
Hope this helps,
Regards,
Nathan
<Edited by Host> -
Iphone 4 won't restore-network timed out error?
I updated my iphone 4 to iOS 7.0.3 and when it said to connect it to itunes I did and got an error message saying my phone was in recovery mode and i needed to restore it..
I tried restoring it and when it was almost done downloading an error message popped up and said the network timed out.. It has done this more than 3 times now. I turned my firewall off. I'm not using wireless internet, the modem is connected straight to my laptop.. my itunes is up to date.
I DON'T KNOW WHAT ELSE TO DO!!!
HELP!Hey Da_urban_spaceman!
Here is an article for you that will help you address this specific error code:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
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