Never received Verification Email

I was attempting to use my Rewards Certificates before they expire, however, for the last 2 days I have been unable to access my account.  I keep getting a message about a verification email and code, but have not received any emails.  I also tried using the "forgot password' option to see if I could get an email or into my account that way. 
I still haven't gotten an email.  I have disabled all spam filters and still nothing. I have also check all my devices and I am not logged in on any of them. Not sure what to do now.

Hello bluepumas,
Shopping on BestBuy.com should be fun and exciting and not fraught with the kind of problems that you describe. I regret very much that this has been your experience.
I was unable to locate your BestBuy.com account using the information you provided when you signed up for Best Buy Unboxed. If you will please send me a private message that includes your full name, telephone number, e-mail address associated with your account, and My Best Buy ID number (if you have one), I will do my best to help.
Thank you for writing to us. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
 Private Message

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