New 2011 dv7t Quad plays Runescape worse than 2009 dv7t quad. HELP

Question

I customized and purchased a new HP Pavlilion dv7t Quad 2 weeks ago and have had it for one day now. I have run into a number of problems and, while at first I wanted to avoid having to send it in, I am afraid my device has too many unacceptable errors to be repaired by any local tech shop. I am making this post in the hopes that you can offer any support possible, but also in the hopes that you can provide me with an email I can contact which will allow me to type everything presented below, and recieve a quick, comprehensive response. Thank you so much for your time.
I purchased this HP Pavilion dv7t Quad because my 2009 HP Pavilion dv7t quad developed an error whereby its screen would go black and remain black after the windows launch animation disappeared. I purchased this laptop specifically because it is advertised as an entertainment laptop, and I expected it to be able to run the MMORPG RuneScape (Runescape.com) at max specs. However, I discovered that on this new laptop, if anti-aliasing is toggled, all in-game text is distorted and distracting black lines are generated in the game’s sidebar.  Disabling anti-aliasing is not acceptable as it renders the graphics untenable. My 2009 dv7t was able to run Runescape at max specs without any problems. It is unacceptable that an updated, more expensive model has fewer capabilities than its 2009 predecessor. There are many other examples of how this 2011 dv7t is less able than the 2009 dv7t. Both laptops have 17.3 inch displays. However, when the 2009 laptop opens a webpage on Internet Explorer, Firefox, or Google Chrome, and views the web page at 100% zoom, the page is perfectly sized; on the other hand, when webpages are displayed at 100% zoom on the new 2011 dv7t, they are small and difficult to read. If I increase the zoom to 120%, the size becomes apparently corrected, but select images become distorted.
The “T” Key is sticking. When I press "t" it usually remains locked down, and I have to press it again for it to pop back up, and then press it another time to type the letter t.
There are times when my volume buttons do not seem to work. I will be listening to a Youtube video and press the “Turn volume up” key, which is also f11 superscripted, and the “Beats Audio” volume adjust animation will appear, and the animated CD will rotate, suggesting that the volume is being increased, but the volume does not actually increase.
The Track pad’s multi touch gestures, such as vertical scroll, are virtually nonexistent. The vertical scroll on my 2009 dv7t was without error.
The plastic base beneath the keys is not 100% sealed to the chassis, particularly around the “delete” key.
I purchased “Two 9 Cell Lithium-Ion Batteries” for the sole reason of having been told “By the way, to answer your prior query, the 9 cell battery is not an oversized one, John.” In response to the question: “Is a 9 cell lithium ion battery considered oversized on the dv7t?” However, upon arrival, I have discovered that the 9 cell battery does protrude from the base of my laptop. I want to exchange one of my 9 cells for a 6 cell, and receive the money back for the difference of price between the 2 batteries.
The  Blu-ray player & SuperMulti DVD burner protrudes slightly more than it should from the chassis.
The startup time of the laptop itself does not seem to be in par with startup times of other new laptops.
The last ¾” of the lid of my laptop seems to be made of plastic. It was my understanding in all promotional videos that I watched that the entire lid and palm-rest were to be made of metal.

Answer 1

This is a user to user forum and not a contact for HP, my self I live in Canada and help out where I am able.
  If this were my machine I would return it and exchange it for a new one or get a refund on the sticking "T" key alone.
 You say you only had it for a few days, here in Canada most reputable places have a 30 day money back policy. I would exercise that policy if you can.
 It sounds like you have a lemon, either assembled Friday before the party or on a Monday after the hangover.
 While some of the issues may be cured by adjustment (mouse pad problems) or a driver reinstall or update (volume problem), none of these things should be happening on a bran new computer, just get rid of it. It's supposed to run perfectly out of the box or at least you should not be experiencing any of the problems that you have mentioned.