NEW email system

Has anyone got the new email system?
I read somewhere it was being rolled out from July 2013.
All the best

not available yet looks like later than july
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Feedback for new Email system - do you like it, or...

Does anyone know whether it is possible to give feedback on the new email system to anyone in BT who might listen (and preferably do something about it)?
I am finding it much slower that the previous version; I don't like the pop up messages - email sent - do you really want to log out, etc; I don't like the fact that it times out constantly, even in the middle of an email. I don't like the fact that it's greyed out every time you log back on, so you have to make the same decision about cookies half a dozen times every day - after telling it N times that I wanted "functional" only, I've now given up - it changes back every single time to the default system - so what's the point in asking.
I've been using email for a good few years now, other systems as well as BT, and have not come across anything that is quite so annoying, difficult to operate and generally "nannyish"
Is it just me, or is anyone else finding it a bitter pill to swallow? Someone on the Forum suggested I use Thunderbird, but having looked into it, it seems to have very mixed reviews. The only good thing about BT is the anti-virus software - would that still work if I went through another system?

Hi AnneH,
Umpire here from the other thread.
I see you still haven't taken the plunge and tried an e-mail program. Not sure about mixed reviews of Thunderbird (are you sure they were recent reviews as it has been around for many years). I have used lots of different e-mail programs over the years and currently use Thunderbird on my home PC. Anyway, you can use any e-mail program you want to. Windows Live Mail will do the same job, as will many others.
The reason why most people recommend either Thunderbird or Windows Live Mail is just because they are the ones in very common use. They are from the same people (Mozilla and Microsoft) that also provide the commonly used Firefox and Internet Explorer web browsers respectively.
You really need not worry about the security. In fact I would say that an e-mail program is always going to be a more secure way of accessing your e-mail accounts. A large proportion of computer malware is aimed at web browsers. Webmail is always going to be obvious target for those trying to steal your personal info. The virus checking that BT do on their mail servers will still be taking place in exactly the same way if you use an e-mail program. You will also still find things moved to the Spam folder by BT.
The commonly used PC security software packages will also fully integrate with the common e-mail programs and check messages for viruses in the background. E-mail programs often also offer additional spam checking services (in addition to the BT spam checks) which you can turn on/off should you wish to. Personally I find the BT checks sufficient and keep things simple.
Ask yourself this. If an e-mail program offered a lower, riskier level of security then why would so many people with more technical knowledge/experience use them? Also why would most large companies and corporations use them?
I appreciate that what you would like is for BT to drastically improve the webmail interface and allow you to just carry on using that stress free, but is that really likely to happen in the near future?

I have one account, but use it as two for years. One is home, one is work. Recently we upgraded to Windows 7 at work and a new email system. Now I can't download music at work; work tech support can't help but said to use my work email address. Failure

I have one account, but use it as two for years. One is home, one is work. Recently we upgraded to Windows 7 at work and a new email system. Now I can't download music at work; work tech support can't help but said to use my work email address. Failure.
Could it be a new work firewall associated with the upgrades? How can I resolve this?

I have one account, but use it as two for years. One is home, one is work. Recently we upgraded to Windows 7 at work and a new email system. Now I can't download music at work; work tech support can't help but said to use my work email address. Failure.
Could it be a new work firewall associated with the upgrades? How can I resolve this?

New email system - how can I save multiple email a...

In the previous system it was possible to "save attachments" as a single click operation. I can find no way of doing this in the new system. Do I really have to save each attachment separately? (Have just received an email with 17 attachments!!)
Can't say I'm enjoying the new system - it's slow, cumbersome and times out all the time - even in mid email.

Use an email client such as Thunderbird. I do and have had no sign of the issues that you and others have reported here; as it happens, I received an email last week with 32 attachments - no problem. In addition, storing you stuff on your computer (properly backed up) is inherently safer than the cloud (ask the starkers celebs) and the quirks and cosmetics of the new webmail are invisible.
You can click the white star next to this message if you think it was helpful.

I can't login to email since updating from ATT classic to the new email system.

I recently updated the Att.net email software from classic and now when it goes to login it just runs incessently without ever logging in and retrieving email from the home page. And now I can't find a link to go back to classic email with att.net. Is there something in the settings of Firefox that I can adjust? Or help me get back to classic email.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

TERRIBLE new email system

Now we have to sign in all over again every ten minutes! I am on & off email many times during the day, so this is a real **bleep**. Plus, we have to verify Secret Question over & o ver again.
I spent way too much time in a phone chat with a nice Verizon guy, but it did not solve the problem.
My other email accounts allow me to stay signed in, as Verizon did previously. I don't believe they are changing the rules for MY security/protection; it must be something advantageous to THEM!
When I bring up Verizon email again from my desktop icon, it just shows the existing email -- but doesn' t give an immediate way to log back in!!! I have to go through another whole song & dance to log back in.
Plus, it still has a "register" icon which used to AVOID exactly what I'm complaining about. It's still there!
Whoever changed the procedure was careless and sloppy. They don't give a **bleep** about the email users!
What can we do to make Verizon retreat from this ridicuolous 10-minute rule!
Thanks for any suggestions.
Hypatia

I agree, It i a pain to have to sign in every time you turn around

Email system me...me

I don't understand your new email system
1. I can't edit emails
2. I can't understand the in and sent system
3. What is "me...me"

This is not my forum. I have nothing to do with BT. I am just a BT customer like you and I do not think the email system is smart. I think using email through a web browser is anything but smart but I accept that many people do use email that way.
I suggested that you look through the forum because there are many people complaining of the same issues as you and they have posted various ways of resolving it and I have better things to do than repeat them all again however to try and help you the first thing to try is turning off the "conversations" feature. This link is for Yahoo but it is the same in BTYahoo.
https://help.yahoo.com/kb/conversations-feature-enabled-disabled-sln15805.html
Another thing to try is to revert to the "Basic" BTYahoo interface. It gives a basic look and some of the features are missing but it may suit your needs.
To do that open settings, this is found in the menu under the 'cog' image in the top right of the screen the under 'Viewing email' select the basic 'Mail version', and press save

My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?

My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?

If when you go to icloud.com and sign in with your current iCloud ID you see all your iCloud data there, you can safely sign out of the iCloud account on your Mac and choose Delete at all the prompts, then sign back in with the current ID. This only deletes the data from your Mac, not from iCloud. Your iCloud data will reappear on your Mac when you sign back in after a brief delay as it redownloads. If you have automatically imported your photo stream photos to your iPhoto library you won't lose them either (if you haven't, save them to your library first).
Again, only do this if when you go to icloud.com with your current ID you see your iCloud data there.

HT1918 itunes hooked up to an e-mail no longer good tried to chg and add new email but it show system set me up with new account instead of updating new email need to merge and use the current email with old account

I have had itunes for years, however, old account was setup under [email protected] and I no longer have that e-mail or ATT internet service so everytime I want to update my e-mail account with my new [email protected] it wll not let me because I tried to update from my itues account and just changed the e-mail id field and it allowed me to update however it actually just made me have another seperate account under my current e-mal.
I need to merge the two how can I do that now that this system has me as two different accounts. One is Tracy Rucker the other one has all of my names
Tracy Randle Wlliams Rucker?
Help please no verication e-mails can be verified with the old sbcglobal.net account

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

The problem is with the new operating system and sending photo via email when used in my iPad. From photo I selected 3 photos to send via email. I choose the upload key and choose to send by email. Typing text on the email is very slow.

The problem is with the new operating system and sending photo via email when used in my iPad.
From photo I selected 3 photos to send via email. I choose the upload key and choose to send by email. Typing text on the email is very slow. This is solved by saving the email as a draft and opening the email again from mail.
Can you amend he system to allow emails to be sent from photo as previously.

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

HT4623 During my update to the new operating system I am unable to get past Rescue EMail. I tried not putting in another e-mail as it says it is optional - that did nto work. I entered a Rescue E-Mail and it will not allow me to go to the next step. Help

During my update to the new operationg system I am unable to get past the Restore E-Mail. I first chose not to have an "optional" restore e-mail and was unable to get past this section. I then entered an alternate e-mail with the same results. I am unable to get past this section after I push the Next symbol. HELP!

I am having the same problem. I think I saw something about VPN and not being able to communicate with Apple web site. Do you have your protected company email on your phone?

My operating system is OS X Yosemite 10.10.2 Suddenly one (only) of my email accounts is not pulling in new emails. I ran the Connection Doctor which indicated all connections are ok. I am looking for another way to troubleshoot or a solution.

My operating system is OS X Yosemite 10.10.2 Suddenly one (only) of my email accounts is not pulling in new emails. I ran the Connection Doctor which indicated all connections are ok. I am looking for another way to troubleshoot or a solution.

Mail troubleshooting - Yosemite
Mail (Yosemite): If you can’t receive messages
Troubleshooting sending and receiving email messages

After downloading the new operating system on my iPhone I am having problems connecting to my email.

Can anyone help with connecting to email problems after downloading the new operating system on my iPhone 4?

did you find a solution for this?

I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?

I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?

Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the rather than the as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe

HI,Have 10.10.3 version email system does not work at all it display emails up to the installation of the new version, no incoming or outgoing emails

HI,
Have 10.10.3 imac version- email system does not work at all it display emails up to the installation of the new version, no incoming or outgoing emails

That helped thanks-
I was able to solve this by deleting all "Envelop Index*"- and "ExternalUpdates*"-files in ~/Library/Mail/v2/MailData. After that I restarted Mail and let it reindex all mailboxes.

NEW email system

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