New error with upgrade jboss/tomcat: "Connection handle has been closed and is unusable"

Hi,
This error suddenly appeared when we upgraded from jboss3/tomcat5.0 to jboss4.2/tomcat5.5.
here's the usecase:
1) User clicks on report link
2) Crystal reports web componnent displays screen to fill in report parameters.
3) user enters parameters and clicks submit
4) System throws Exception
The same reports worked fine with jboss 3.2.6/tomcat 5.0. We haven't touched anything in this realm.
Log Excerpt:
09:42:18,842 INFO [datasource] Openning rowset
09:42:18,904 ERROR [reportdefinition] com.crystaldecisions.reports.queryengine.driverImpl.m: JDBC Error: Connection handle has been closed and is unusable
09:42:18,905 ERROR [datasource] Failed to open rowset: the query failed to open rowset
com.crystaldecisions.reports.reportdefinition.datainterface.g: JDBC Error: Connection handle has been closed and is unusable
 at com.crystaldecisions.reports.reportdefinition.datainterface.d.a(Unknown Source)
To try to narrow down the problem, I've updated the jdbc configuration to
 <track-statements>true</track-statements>
here's a recap:
This Boolean element specifies whether to check for unclosed statements when a connection is returned to the pool. If it is true, a warning message is issued for each unclosed statement. If the log4j category org.jboss.resource.adapter.jdbc.WrappedConnection has trace level enabled, a stack trace of the connection close call is logged as well. This is a debug feature that can be turned off in production.
Interestingly enough, this error appears slightly upstream:
(CachedConnectionManager.java:526) - Closing a connection for you. Please close them yourself: org.jboss.resource.adapter.jdbc.WrappedConnection@c76003
java.lang.Throwable: STACKTRACE
 at
org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:88)
 at com.crystaldecisions.reports.queryengine.driverImpl.k.a(Unknown Source)
 at com.crystaldecisions.reports.queryengine.driverImpl.o.if(Unknown Source)
 at com.crystaldecisions.reports.queryengine.av.new(Unknown Source)
 at com.crystaldecisions.reports.queryengine.av.byte(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.b.a(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.b.a(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.b.a(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.ba.try(Unknown Source)
 at com.crystaldecisions.reports.common.av.a(Unknown Source)
 at com.crystaldecisions.reports.common.ag.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.e.a(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown
So the question arises:
1) Is the jboss datasource overly/aggressively closing result sets?
2) or is there a coding error in CRXIR2?
thanks,
bill
Full stack trace:
[2008-03-13 17:26:18,905] [INFO ] org.jboss.resource.connectionmanager.CachedConnectionManager (CachedConnectionManager.java:526) - Closing a connection for you. Please close them yourself: org.jboss.resource.adapter.jdbc.WrappedConnection@c76003
java.lang.Throwable: STACKTRACE
 at org.jboss.resource.connectionmanager.CachedConnectionManager.registerConnection(CachedConnectionManager.java:290)
 at org.jboss.resource.connectionmanager.BaseConnectionManager2.allocateConnection(BaseConnectionManager2.java:417)
 at org.jboss.resource.connectionmanager.BaseConnectionManager2$ConnectionManagerProxy.allocateConnection(BaseConnectionManager2.java:842)
 at org.jboss.resource.adapter.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:88)
 at com.crystaldecisions.reports.queryengine.driverImpl.k.a(Unknown Source)
 at com.crystaldecisions.reports.queryengine.driverImpl.o.if(Unknown Source)
 at com.crystaldecisions.reports.queryengine.av.new(Unknown Source)
 at com.crystaldecisions.reports.queryengine.av.byte(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.b.a(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.b.a(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.b.a(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.ba.try(Unknown Source)
 at com.crystaldecisions.reports.common.av.a(Unknown Source)
 at com.crystaldecisions.reports.common.ag.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.e.a(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.y.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.r.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.cf.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.z.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ak.if(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ad.int(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.bk.for(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.v.if(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.setTableLocation(Unknown Source)
 at com.crystaldecisions.reports.sdk.DatabaseController.setTableLocation(Unknown Source)
 at org.apache.jsp.reports.processreport_jsp.switchTables(processreport_jsp.java:131)
 at org.apache.jsp.reports.processreport_jsp.loadReport(processreport_jsp.java:68)
 at org.apache.jsp.reports.processreport_jsp._jspService(processreport_jsp.java:227)
 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:387)
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
 at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.participate.shared.pagecache.client.PageCacheFilter.doFilter(PageCacheFilter.java:760)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.participate.util.servlet.ExpiredPasswordFilter.doFilter(ExpiredPasswordFilter.java:92)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.participate.pe.channels.client.servlet.ChannelUrlFilter.processUrl(ChannelUrlFilter.java:168)
 at com.participate.pe.channels.client.servlet.ChannelUrlFilter.doFilter(ChannelUrlFilter.java:100)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.participate.util.servlet.BlockIpAddressFilter.doFilter(BlockIpAddressFilter.java:224)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.outstart.multiapp.filters.KeepOtherSessionsAliveFilter.doFilter(KeepOtherSessionsAliveFilter.java:88)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.participate.util.servlet.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:151)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
 at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
 at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
 at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)
 at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
 at java.lang.Thread.run(Thread.java:619)

OK. I found the problem along with a workaround.


The problem:


a programming practice clashes with a new jboss 'safety check'.


Programming practice:


crystal reports gets a database connection in one jsp page, then tries to use it on another jsp/servlet


Jboss safety check:
Jboss/tomcat new comes configured out-of-the-box with a 'cached connection
manager', which


"Check[s] for unclosed connections and transaction terminated checks in servlets/jsps."


 Summary


In short, if a servlet/jsp ends and it leaves a database connection open, Jboss will automatically close it.




Workaround: 
Comment out two entries in these two files:


1) conf/jboss4/pe/deploy/jboss-web.deployer/server.xml


2) conf/jboss4/pe/deploy/jboss-web.deployer/META-INF/jboss-service.xml


The two entries:




1)


 <Valve className="org.jboss.web.tomcat.service.jca.CachedConnectionValve" 
 cachedConnectionManagerObjectName="jboss.jca:service=CachedConnectionManager" 
 transactionManagerObjectName="jboss:service=TransactionManager" /> 


2)


 <depends>jboss.jca:service=CachedConnectionManager</depends> 




Comments on the workaround


The 'cached connection manager' basically makes sure that the application cleans up after bad programmers. It seems most helpful in development, load testing, or trouble shooting.


In production, you can likely comment them out with minimal
impact on the application.

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Problems with data cache plugin - The ResultList has been closed

I'm testing out the data cache to see if it helps some of my performance
problems, but I now get lots of exceptions that I didn't get before I
enabled the cache. Here's how I enabled it:
# CACHE
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forgetting to close something or other but since it works fine without the
cache I'm really stuck as to what it is.
Thanks
Michael
22:17:32,792 ERROR ObjectFinder - Exception =
com.solarmetric.kodo.runtime.FatalUserException: The ResultList has been
closed.
NestedThrowables:
com.solarmetric.kodo.runtime.ClosurePoint: Closure point of object held in
embedded stack trace.
com.solarmetric.kodo.runtime.FatalUserException: The ResultList has been
closed.
NestedThrowables:
com.solarmetric.kodo.runtime.ClosurePoint: Closure point of object held in
embedded stack trace.
at
com.solarmetric.kodo.runtime.objectprovider.EagerResultList.checkClosed(Eage
rResultList.java:66)
at
com.solarmetric.kodo.runtime.objectprovider.EagerResultList.get(EagerResultL
ist.java:84)
at
com.solarmetric.kodo.runtime.datacache.query.CachingRandomAccessList.get(Cac
hingRandomAccessList.java:124)
at java.util.AbstractList$Itr.next(AbstractList.java:416)
at java.util.AbstractList.equals(AbstractList.java:604)
at serp.util.WeakCollection$WeakValue.equals(WeakCollection.java:123)
at java.util.HashMap.eq(HashMap.java:270)
at java.util.HashMap.removeEntryForKey(HashMap.java:525)
at java.util.HashMap.remove(HashMap.java:507)
at java.util.HashSet.remove(HashSet.java:198)
at serp.util.RefValueCollection.removeFilter(RefValueCollection.java:272)
at serp.util.RefValueCollection.remove(RefValueCollection.java:235)
at
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ching(CachingRandomAccessList.java:103)
at
com.solarmetric.kodo.runtime.datacache.query.CachingRandomAccessList.get(Cac
hingRandomAccessList.java:149)
at java.util.AbstractList$Itr.next(AbstractList.java:416)
at java.util.AbstractList.hashCode(AbstractList.java:624)
at serp.util.WeakCollection$WeakValue.<init>(WeakCollection.java:93)
at serp.util.WeakCollection.createRefValue(WeakCollection.java:64)
at serp.util.RefValueCollection.addFilter(RefValueCollection.java:193)
at serp.util.RefValueCollection.add(RefValueCollection.java:166)
at serp.util.RefValueCollection.add(RefValueCollection.java:157)
at
com.solarmetric.kodo.runtime.datacache.query.QueryCacheImpl.registerClassCha
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com.solarmetric.kodo.runtime.datacache.query.CachingRandomAccessList.<init>(
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at junit.framework.TestSuite.run(TestSuite.java:203)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRu
nner.java:392)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.
java:276)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner
..java:167)
NestedThrowablesStackTrace:
com.solarmetric.kodo.runtime.ClosurePoint: Closure point of object held in
embedded stack trace.
at
com.solarmetric.kodo.runtime.objectprovider.EagerResultList.close(EagerResul
tList.java:78)
at com.solarmetric.kodo.impl.jdbc.query.JDBCQuery.close(JDBCQuery.java:127)
at com.solarmetric.kodo.query.QueryImpl.closeAll(QueryImpl.java:637)
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TestVeriguardServiceMonitors.java:127)
at
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riguardServiceMonitors.java:103)
at junit.framework.TestCase.runBare(TestCase.java:130)
at junit.framework.TestResult$1.protect(TestResult.java:106)
at junit.framework.TestResult.runProtected(TestResult.java:124)
at junit.framework.TestResult.run(TestResult.java:109)
at junit.framework.TestCase.run(TestCase.java:118)
at junit.framework.TestSuite.runTest(TestSuite.java:208)
at junit.framework.TestSuite.run(TestSuite.java:203)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRu
nner.java:392)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.
java:276)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner
..java:167)

Michael,
Could you send your test case to [email protected] so that we
can take a look at what's going on to cause this exception?
Thanks,
-Patrick
On Thu, 22 May 2003 17:18:50 -0400, Michael wrote:
I'm testing out the data cache to see if it helps some of my performance
problems, but I now get lots of exceptions that I didn't get before I
enabled the cache. Here's how I enabled it:
# CACHE
com.solarmetric.kodo.DataCacheClass=com.solarmetric.kodo.runtime.datacache.p
lugins.CacheImpl
com.solarmetric.kodo.RemoteCommitProviderClass=com.solarmetric.kodo.runtime.
event.impl.SingleJVMRemoteCommitProvider
The exception I'm getting follows. I'm curious if anyone has any
insight into what's going on? I'm sure there is a problem with my code,
I'm forgetting to close something or other but since it works fine
without the cache I'm really stuck as to what it is.
Thanks
Michael
22:17:32,792 ERROR ObjectFinder - Exception =
com.solarmetric.kodo.runtime.FatalUserException: The ResultList has been
closed.
NestedThrowables:
com.solarmetric.kodo.runtime.ClosurePoint: Closure point of object held
in embedded stack trace.
com.solarmetric.kodo.runtime.FatalUserException: The ResultList has been
closed.
NestedThrowables:
com.solarmetric.kodo.runtime.ClosurePoint: Closure point of object held
in embedded stack trace.
at
com.solarmetric.kodo.runtime.objectprovider.EagerResultList.checkClosed(Eage
rResultList.java:66)
at
com.solarmetric.kodo.runtime.objectprovider.EagerResultList.get(EagerResultL
ist.java:84)
at
com.solarmetric.kodo.runtime.datacache.query.CachingRandomAccessList.get(Cac
hingRandomAccessList.java:124)
at java.util.AbstractList$Itr.next(AbstractList.java:416) at
java.util.AbstractList.equals(AbstractList.java:604) at
serp.util.WeakCollection$WeakValue.equals(WeakCollection.java:123) at
java.util.HashMap.eq(HashMap.java:270) at
java.util.HashMap.removeEntryForKey(HashMap.java:525) at
java.util.HashMap.remove(HashMap.java:507) at
java.util.HashSet.remove(HashSet.java:198) at
serp.util.RefValueCollection.removeFilter(RefValueCollection.java:272)
at serp.util.RefValueCollection.remove(RefValueCollection.java:235) at
com.solarmetric.kodo.runtime.datacache.query.QueryCacheImpl.unregisterClassC
hangeListener(QueryCacheImpl.java:160)
at
com.solarmetric.kodo.runtime.datacache.query.CachingRandomAccessList.abortCa
ching(CachingRandomAccessList.java:103)
at
com.solarmetric.kodo.runtime.datacache.query.CachingRandomAccessList.get(Cac
hingRandomAccessList.java:149)
at java.util.AbstractList$Itr.next(AbstractList.java:416) at
java.util.AbstractList.hashCode(AbstractList.java:624) at
serp.util.WeakCollection$WeakValue.<init>(WeakCollection.java:93) at
serp.util.WeakCollection.createRefValue(WeakCollection.java:64) at
serp.util.RefValueCollection.addFilter(RefValueCollection.java:193) at
serp.util.RefValueCollection.add(RefValueCollection.java:166) at
serp.util.RefValueCollection.add(RefValueCollection.java:157) at
com.solarmetric.kodo.runtime.datacache.query.QueryCacheImpl.registerClassCha
ngeListener(QueryCacheImpl.java:151)
at
com.solarmetric.kodo.runtime.datacache.query.CachingRandomAccessList.<init>(
CachingRandomAccessList.java:76)
at
com.solarmetric.kodo.runtime.datacache.query.CacheAwareQuery.wrapList(CacheA
wareQuery.java:146)
at
com.solarmetric.kodo.runtime.datacache.query.CacheAwareQuery.execute(CacheAw
areQuery.java:270)
at
com.verideon.veriguard.persistence.ObjectFinder.getObjects(ObjectFinder.java
:62)
at
com.verideon.veriguard.persistence.ObjectFinder.getObject(ObjectFinder.java:
44)
at
com.verideon.veriguard.persistence.ObjectFinder.getRole(ObjectFinder.java:91
at
com.verideon.veriguard.services.VeriguardService.createCustomerAccount(Verig
uardService.java:210)
at
com.verideon.veriguard.services.TestVeriguardServiceMonitors.createTestUser(
TestVeriguardServiceMonitors.java:133)
at
com.verideon.veriguard.services.TestVeriguardServiceMonitors.setUp(TestVerig
uardServiceMonitors.java:80)
at junit.framework.TestCase.runBare(TestCase.java:125) at
junit.framework.TestResult$1.protect(TestResult.java:106) at
junit.framework.TestResult.runProtected(TestResult.java:124) at
junit.framework.TestResult.run(TestResult.java:109) at
junit.framework.TestCase.run(TestCase.java:118) at
junit.framework.TestSuite.runTest(TestSuite.java:208) at
junit.framework.TestSuite.run(TestSuite.java:203) at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRu
nner.java:392)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.
java:276)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner
.java:167)
NestedThrowablesStackTrace:
com.solarmetric.kodo.runtime.ClosurePoint: Closure point of object held
in embedded stack trace.
at
com.solarmetric.kodo.runtime.objectprovider.EagerResultList.close(EagerResul
tList.java:78)
at
com.solarmetric.kodo.impl.jdbc.query.JDBCQuery.close(JDBCQuery.java:127)
at com.solarmetric.kodo.query.QueryImpl.closeAll(QueryImpl.java:637) at
com.solarmetric.kodo.runtime.datacache.query.CacheAwareQuery.closeAll(CacheA
wareQuery.java:343)
at
com.solarmetric.kodo.runtime.PersistenceManagerImpl.closeQueries(Persistence
ManagerImpl.java:934)
at
com.solarmetric.kodo.runtime.PersistenceManagerImpl.close(PersistenceManager
Impl.java:914)
at
com.solarmetric.kodo.runtime.PersistenceManagerImpl.close(PersistenceManager
Impl.java:884)
at com.verideon.veriguard.services.PMService.close(PMService.java:120)
at com.verideon.veriguard.services.PMService.close(PMService.java:111)
at
com.verideon.veriguard.services.TestVeriguardServiceMonitors.deleteTestUser(
TestVeriguardServiceMonitors.java:127)
at
com.verideon.veriguard.services.TestVeriguardServiceMonitors.tearDown(TestVe
riguardServiceMonitors.java:103)
at junit.framework.TestCase.runBare(TestCase.java:130) at
junit.framework.TestResult$1.protect(TestResult.java:106) at
junit.framework.TestResult.runProtected(TestResult.java:124) at
junit.framework.TestResult.run(TestResult.java:109) at
junit.framework.TestCase.run(TestCase.java:118) at
junit.framework.TestSuite.runTest(TestSuite.java:208) at
junit.framework.TestSuite.run(TestSuite.java:203) at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRu
nner.java:392)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.
java:276)
at
org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner
.java:167)--
Patrick Linskey
SolarMetric Inc.

After installing new operating system software, my user account name has been changed and i don't know the password.

i need help!
I just installed Mac OS Maverick in my laptop, but when i checked the Users&Groups There are only 2 User name 1 is "Apple(admin) and 2 is Guest, my user account name has been changed even the password. how can i retrieve my old user account name and password or how can i changed it?

Here's an updated set of instructions you can try:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

No sound through headphones on new iPod Nano 7th. Latest software version has been downloaded and music has been synced from library.

No sound coming through headphones on new iPod nano 7th. Music has been synced from library, and latest software downloaded.

hi there,
it sounds like you have just defective speakers ( or connector issue ). better to contact support for replacement.

I have an old email associated with my apple store. It has been closed. How do I get the new email to work with my account?

I want to associate my old purchases with the new email and not loose my history.

You should be able to update the primary email address on your account either via the Store> View Account menu option on your computer's iTunes (there should be an Edit button to the right of your account id on your account's details page), or via http://appleid.apple.com - you might then need to log out of the account on each comuter/device and log back in with the new version to 'refresh' the account on them

Error during upgrading Cisco Unity Connection to SU2

Help!
I'm facing an error while upgrading Cisco Unity Connection 8.5.1.10000-26 to SU2 (8.5.1.12900-7).
When it's trying to download the SU2 file (UCSInstall_UCOS_8.5.1.12900-7.sgn.iso ) to Unity Connection after 2GB I get this error:
Error encountered: Upgrade has detected that the ISO file name has been changed from the original name. This is not allowed. MD5 Hash Value: 32:32:db:47:99:48:c6:53:12:e2:78:76:94:90:a4:1d
I tried this from multlpe FTP servers and I downloaded the SU2 file multlpe times assuming the download was bad. I also rebooted the Unity Connection server here and there assuming it was something with the server.
I first tried SU1, but that gave the same error, so I attempted to go with SU2.
Any ideas for resolving this?
Thank you!
-rya

Hi Rya,
OK...well you've certainly done your due diligence here
Did you run an MD5 check after the download to compare the file values?
I had a long look for bugs related to this issue and came up empty so I can't see
a bug being the cause of the issues here. Is it possible for you to try "burning" the
upgrade .iso to a DVD and trying again?
I am also curious why you wouldn't move straight to 8.5(1)SU4
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen

When the iPhone 4 with IOS 5 is connected by cable to iTunes and check for update results in Error 1630. plz help me

When the iPhone 4 with IOS 5 is connected by cable to iTunes and check for update results in Error 1630, plz help me to update plz

My Iphone 4 crashed yesterday after a restart and upload of OS 5.0, it will only partially sync. It's not transferring any of my music or ringtones. They still appear when I click open the sync screens on ITunes, but I don't seem to have an Ipod function and only one of my personalized ringtones transfers on the actual phone.

Packet Tracer 6.0 "Provides new capability with PT Bridge to connect real network equipment to the Packet Tracer environment"

The new updates sound great. Anyone got any documentation on the "Provides new capability with PT Bridge to connect real network equipment to the Packet Tracer environment" bit?
Rich

PT Bridge is an external java applet allowing Packet Tracer to communicate with real world networks through multiuser cloud. Have a look on http://www.packettracernetwork.com/ for more details (end of the home page)

I am trying to download the update IOS 5 version for mi ipad 2 and at the end when it finishes downloading it shows an error "connection has been interrupted and that the task could not be completed", my internet service is fine, what can it be?

I am trying to download the update IOS 5 version for mi ipad 2 and at the end when it finishes downloading it shows an error "connection has been interrupted and that the task could not be completed", my internet service is fine, what can it be?

The 2nd generation can not be upgraded beyond 4.2.1.

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked.
Any advice?
Thanks.
Alex.

Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
Good Luck

How can I get a pdf. to open in Safari, all i'm getting is a new window with a black, blank page, instead of the pdf., and I don't want to save the file to the desktop, Safari didn't use to do that, and I don't have Adobe in the internet plug in folder.

How can I get a pdf. to open in Safari, all i'm getting is a new window with a black, blank page, instead of the pdf., and I don't want to save the file to the desktop, Safari didn't use to do that, and I don't have Adobe in the internet plug in folder.

Hi
Please take a look to this thread Re: Can I refresh the browser rather than open a new tab?

HT1178 I have BT Infinity at home with the BT modem connected to the phone line and then to a BThub which delivers the wif signal. I have purchased an airport extreme to improve wi fi strength if how do I connect up to hub it states connect modem to WAN o

I have BT Infinity at home with the BT modem connected to the phone line and then to a BThub which delivers the wif signal. I have purchased an airport extreme to improve wi fi strength if how do I connect up to hub it states connect modem to WAN on back of Airport Extreme.
Instructions do not mention connection to BT Hub and the BT modem has only one output which you dicsonnect from Hub and connect to airport extreme leaving. Once you do this Hub has no signal.
How do I rectify
Paul

you can also set up the Airport extreme to extend the wireless by hitting the wireless tab in the airport menu then click the drop down menu to select extend
Apple's "extend" function is a proprietary setting that was designed to only work with other Apple routers.
It would be extremely unlikely that this setting would work with a BT product, or any other manufacturer's product for that matter.
But, I haven't tested this with a BT product...and I suppose anything is possible.
Still, I would be extremely surprised if this worked.
The AirPort Extreme might "join" the BT network if you try this......but the AirPort does not provide any additional wireless signal coverage when it "joins" a wireless network. In fact, it really does nothing when it "joins" a network except enable the USB port.

New error with upgrade jboss/tomcat: "Connection handle has been closed and is unusable"

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