New iphone purchased with someonse else info on it

I received an email today from someone you purchased an new iphone yesterday at the same store I took my iphone to a few weeks ago for a voice mail problem. This person plugs in her new iphone and my email address came up and no telling what other info of mine might be on her NEW IPONE. How did this happen? ATT says its an Apple issue I can not get anyone at Apple.

A new iPhone that was purchased at an Apple Store or at an AT&T Store?
Not sure how this can occur since the only thing an Apple or AT&T Store does with a new iPhone is activate the iPhone with AT&T.
If at an Apple Store, have you called the Apple Store?

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