New Mac user-can receive but can't send BellSouth mail

I am hoping someone can help-I see that others have had this problem but I still cannot get my bellsouth email account to send! I can receive mail just fine-but when I try to send it goes to my outbox and then it times out. I have 2 gmail accounts and they work very well. But my bellsouth account is my main email and if I can't get it to work in mail I will be SO disappointed!!
I set up my bellsouth account-they are my isp so i see no conflict there. Spoke to customer support-we went through all the settings and confirmed that settings and ports were correct.On the outgoing mail server description, it says Bellsouth (offline). I know it has to be online to send. They gave up and suggested I call apple support. I did that-we tried many things from changing ports to deleting the account and starting over-on the phone for almost an hour and finally he said "sorry-it won't work." He said that sometimes he can get these to work and more often they don't. Very frustrating! I have gone through these forums for hours-can't find anything that works. Has anyone been able to resolve this problem? I have been a pc user for many years but loved my iphone so much I thought it would be great to switch to a mac. But now I am questioning my decision! Any help would be most appreciated.

I went in and set up the account from scratch again. I did not check the "use authentication" box so it is not required. After the account is setup, and I check the box that says "take the account online", I go to the accounts page. For the outgoing mail server, it says Bellsouth (the name I gave it) and then it says offline. I also have gone in and edited the server list-and it always goes back to offline.
Well-just tried to send again a message to myself...IT WORKED! How 'bout that! Still says offline-but if I go to the mailbox menu at the top, then go to online status-it says "take bellsouth offline". This must mean that I am actually online!!
I guess what worked was just to keep trying. I did not do anything different this time-I had tried it with and without authentication before. But I am happy to report that I am now sending mail. If anything changes, I will repost. To those that responded--Thank you so much for your help!!

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New Mac user-can receive but can't send BellSouth mail

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