New Macbook Air (2013, Haswell). Screen glitches while waking up from sleep

Hi guys,
Got a 2013 MBA 2 weeks ago. When I wake it up from sleep, the screen gets all screwed up. Noticed it a week ago, thought it was my eyes and I couldn't reproduce the problem. I could now, so I made a small video as well: http://www.youtube.com/watch?v=rJcaKlBSeIA&feature=youtu.be
I've tried to take screenshots as well, to see if it's a h/w issue or s/w one (you can see my desktop littered with screenshots), but I can't time it right!

Hello stoneshwar,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Reset the system
You can reset the Mac's parameter RAM and SMC.
Best of luck,
Mario

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