New MacBook Air running really slow?!?!

Hello everyone,
Im new here and I hope I will find some help.
I got A new MacBook Air ( 1.4 GHz Intel Core i5 ) before xmas, on the 20th of Dec 2014... everything was ok, Im not moving it from its table...
Since I got it, I find it really SLOW when browsing the net... my old one was like 5 years old, with an almost dead battery and it was working like it was new.... and my Bf's MacBook Pro is 2 years old and its working more than fine!
Is it me being unlucky with it ??? Is it Yosemite??
Do I have to go to have it checked ?
Thanks in advance.
Oana

You have to take the computer to the Apple store to have it checked out.
Try resetting PRAM, SMC and staring up in SafeMode.
     Reset PRAM.  http://support.apple.com/kb/PH18761
     Reset SMC.     http://support.apple.com/kb/HT3964
   Choose the method for:
   "Resetting SMC on portables with a battery you should not remove on your own".
     Start up in Safe Mode. http://support.apple.com/kb/PH18760
  Best.

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  • Problem description: My Macbook air runs very slow since installed Yosemite a few days ago  EtreCheck version: 2.0.6 (91) Report generated October 24, 2014 at 12:07:13 GMT 3  Hardware Information: ️ MacBook Air (13-inch, Mid 2012) (Verified) MacBoo

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    EtreCheck version: 2.0.6 (91)
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    Hardware Information: ℹ️
      MacBook Air (13-inch, Mid 2012) (Verified)
      MacBook Air - model: MacBookAir5,2
      1 2 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:15:57
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.77 GB (28.85 GB free)
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Access.app
      [loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [invalid?] com.cisco.anyconnect.gui.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
      [running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
      [invalid?] com.teamviewer.teamviewer.plist Support
      [invalid?] com.teamviewer.teamviewer_desktop.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.cisco.anyconnect.vpnagentd.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
      [running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
      [loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
      [loaded] com.teamviewer.Helper.plist Support
      [invalid?] com.teamviewer.teamviewer_service.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
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      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.parallels.mobile.startgui.launchagent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
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      Moveslink2 Application (/Applications/Moveslink2.app)
      Quicksilver Application (/Applications/Quicksilver.app)
      Google Drive Application (/Applications/Google Drive.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      Dropbox UNKNOWN (missing value)
      EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
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      SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
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      Default Browser: Version: 600 - SDK 10.10
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      AdBlock
      OpenIE
      Facebook Photo Zoom
      Translate
      1-ClickWeather
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      Flash Player  Support
      Flip4Mac WMV  Support
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  • Macbook pro runs really slow after sleep mode

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    EtreCheck version: 2.1.8 (121)
    Report generated 4 februari 2015 20:56:34 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
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            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 172
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 1:36:41
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (292.17 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Hotspot Shield
        [not loaded]    com.anchorfree.tun (1.0.1) [Click for support]
            /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
        [loaded]    com.kaspersky.kext.kimul.44 (44) [Click for support]
        [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
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        [loaded]    com.kaspersky.kext.klif (3.0.4a41) [Click for support]
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            /System/Library/Extensions
        [loaded]    com.hzsystems.terminus.driver (4) [Click for support]
        [not loaded]    com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.sony.driver.prs2 (1.0.3d1) [Click for support]
        [not loaded]    com.wacom.kext.pentablet (5.3.3 - SDK 10.8) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Launch Agents: ℹ️
        [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
        [failed]    com.epson.esua.launcher.plist [Click for support] [Click for details]
        [running]    com.epson.eventmanager.agent.plist [Click for support]
        [running]    com.kaspersky.kav.gui.plist [Click for support]
        [not loaded]    com.sony.ReaderDesktop.RunReaderDesktop.plist [Click for support]
        [not loaded]    com.trusteer.rapport.rapportd.plist [Click for support]
        [running]    com.wacom.pentablet.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.anchorfree.ajaxserver.plist [Click for support]
        [running]    com.kaspersky.kav.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
        [loaded]    com.tunnelbear.mac.tbeard.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Programma  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Documenten    Map  (/Users/[redacted]/Documents)
        uTorrent    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
        BambooCore    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 7 Update 60 Check version
        WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        DuckDuckGo
        Save to Pocket
        Awesome Screenshot
        URL Advisor
        Virtual Keyboard
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Squeezebox  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 206.70 GB
        Destinations:
            My Passport [Local]
            Total size: 999.83 GB
            Total number of backups: 17
            Oldest backup: 2013-11-06 17:55:38 +0000
            Last backup: 2014-10-14 11:30:39 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 206.70 GB X 3)
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            15%    mds
             5%    WindowServer
             0%    ocspd
             0%    fontd
             0%    kav
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        223 MB    kav
        198 MB    Safari
        155 MB    Mail
        137 MB    mds_stores
        77 MB    WindowServer
    Virtual Memory Information: ℹ️
        3.45 GB    Free RAM
        3.05 GB    Active RAM
        1.11 GB    Inactive RAM
        974 MB    Wired RAM
        1.64 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 4, 2015, 07:21:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/EPSON Software Updater Agent_2015-02-04-192116_[redacted].crash
        Feb 4, 2015, 07:18:08 PM    Self test - passed
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  • Macbook Air running extremely slow - kernel_task at 300% cpu usage

    I purchased my Macbook Air roughly 15 months ago and it's performance has constantly been impressive since I purchased it - until roughly a fortnight ago. I came home from work one afternoon and it was running at a snails pace. I had recently upgraded to Yosemite though I'm unsure if this had anything to do with it. I had also recently installed FitBit software to sync to my new FitBit flex.
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    I'm hoping someone is able to provide some advice, guidance or help. The laptop is no longer covered by the 12 month Manufacturer Warranty, and I did not purchase an Apple Care plan as no Apple product I've owned before has experienced issues like this.
    This whole experience is killing me! I'm suspecting hardware failure and I'm just so sad that this could happen to the laptop I've loved so much since I bought it!
    The problem:
    The kernel_task process is constantly running at 300% or higher cpu usage, with Activity Monitor indicating the processor is being maxed out by a system task. Also, the laptop's fan is constantly running at full capacity - from the moment the laptop turns on, or wakes up.
    What I think the problem might be:
    As a result of many, many Google searches, it appears that this behaviour may be due to the Macbook Air thinking it is overheating - and I will clarify here that it certainly is not. It is cool to touch, always, when this problem occurs. (yet the fan is almost taking off!). As a result of the MacBook Air thinking it's overheating, it not only is running the fan at a very high RPM (confirmed with iStat), but it also is intentionally choking the system with 'simple requests' in attempt to cool the computer down. Apparently this is a built-in feature of OS X. The kernel has priority over user tasks, causing all user tasks to be granted a lower priority, causing the computer to run INCREDIBLY SLOW. Even as I'm typing this, I'm about two sentences ahead of what is showing on the screen!
    Steps I have taken:
    - Read widely across the internet with every possible relevant search term I can think of
    - Downloaded iStat to see if any of the temperatures are too high (they all seemed fine..)
    - Disabled Bluetooth and Wifi. (no change)
    - Reset SMC (multiple times.., no change)
    - Reset PRAM (multiple times.., no change)
    - Drained the battery completely (2 or 3 times, no change)
    - Install Windows 7 on BootCamp in attempt to bypass the issue (CPU usage was 100% constantly in Windows also)
    - Uninstalled FitBit software (no change..)
    - Uninstalled other software I did not need (no change..)
    - Attempt to boot into Safe Mode / Recovery Mode (even in this modes, the same thing is happening)
    - Repaired Disk Permissions
    - Backed up all personal data
    - Used the built-in Internet Recovery mode to format my Macintosh HD and re-install a fresh copy of OS X (Mountain Lion). (no change…)
    - Re-upgrade to Yosemite (no change..)
    I've downloaded EtreCheck and here is the output:
    Problem description:
    OS X is running incredibly slow. kernel_task process is constantly using 300% and upward CPU usage.
    EtreCheck version: 2.1.5 (108)
    Report generated 20 December 2014 3:38:49 PM AEST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Air (11-inch, Mid 2013) (Verified)
      MacBook Air - model: MacBookAir6,1
      1 1.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel HD Graphics 5000 - VRAM: 1024 MB
      Color LCD 1366 x 768
    System Software: ℹ️
      OS X 10.8.5 (12F45) - Uptime: 1:24:6
    Disk Information: ℹ️
      APPLE SSD SD0128F disk0 : (121.33 GB)
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 120.47 GB (106.42 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    User Login Items: ℹ️
      uTorrent Application (/Applications/uTorrent.app)
    Internet Plug-ins: ℹ️
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          17% WebProcess
          16% storeagent
          15% Safari
          9% WindowServer
          9% repair_packages
    Top Processes by Memory: ℹ️
      404 MB repair_packages
      395 MB WebProcess
      129 MB Safari
      86 MB App Store
      64 MB Finder
    Virtual Memory Information: ℹ️
      1.77 GB Free RAM
      1.76 GB Active RAM
      140 MB Inactive RAM
      623 MB Wired RAM
      425 MB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 13, 2014, 09:47:32 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-214732_[redacted].panic [Details]
      Dec 13, 2014, 08:31:50 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-203150_[redacted].panic [Details]
      Dec 13, 2014, 04:54:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-165418_[redacted].panic [Details]
      Dec 13, 2014, 07:05:03 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-070503_[redacted].panic [Details]
      Dec 20, 2014, 02:15:38 PM Self test - passed

    Hi,
    I have an update so I thought I would share in case any other users are experiencing a similar problem.
    I made an appointment with the Genius Bar at the Apple Store.
    I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
    Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
    I couldn't be happier.

  • Macbook Air running extremely slow

    I purchased my Macbook Air roughly 15 months ago and it's performance has constantly been impressive since I purchased it - until roughly a fortnight ago. I came home from work one afternoon and it was running at a snails pace. I had recently upgraded to Yosemite though I'm unsure if this had anything to do with it. I had also recently installed FitBit software to sync to my new FitBit flex.
    It has continued to run in this manner constantly since the problem began. It is ridiculously slow, every single request takes a very long time to respond. Logging in takes forever. When I click on an app to open it, the icon bounces for 30 seconds or more, and it's not a smooth bounce either, it's quite a jagged bounce!
    I'm hoping someone is able to provide some advice, guidance or help. The laptop is no longer covered by the 12 month Manufacturer Warranty, and I did not purchase an Apple Care plan as no Apple product I've owned before has experienced issues like this.
    This whole experience is killing me! I'm suspecting hardware failure and I'm just so sad that this could happen to the laptop I've loved so much since I bought it!
    The problem:
    The kernel_task process is constantly running at 300% or higher cpu usage, with Activity Monitor indicating the processor is being maxed out by a system task. Also, the laptop's fan is constantly running at full capacity - from the moment the laptop turns on, or wakes up.
    What I think the problem might be:
    As a result of many, many Google searches, it appears that this behaviour may be due to the Macbook Air thinking it is overheating - and I will clarify here that it certainly is not. It is cool to touch, always, when this problem occurs. (yet the fan is almost taking off!). As a result of the MacBook Air thinking it's overheating, it not only is running the fan at a very high RPM (confirmed with iStat), but it also is intentionally choking the system with 'simple requests' in attempt to cool the computer down. Apparently this is a built-in feature of OS X. The kernel has priority over user tasks, causing all user tasks to be granted a lower priority, causing the computer to run INCREDIBLY SLOW. Even as I'm typing this, I'm about two sentences ahead of what is showing on the screen!
    Steps I have taken:
    - Read widely across the internet with every possible relevant search term I can think of
    - Downloaded iStat to see if any of the temperatures are too high (they all seemed fine..)
    - Disabled Bluetooth and Wifi. (no change)
    - Reset SMC (multiple times.., no change)
    - Reset PRAM (multiple times.., no change)
    - Drained the battery completely (2 or 3 times, no change)
    - Install Windows 7 on BootCamp in attempt to bypass the issue (CPU usage was 100% constantly in Windows also)
    - Uninstalled FitBit software (no change..)
    - Uninstalled other software I did not need (no change..)
    - Attempt to boot into Safe Mode / Recovery Mode (even in this modes, the same thing is happening)
    - Repaired Disk Permissions
    - Backed up all personal data
    - Used the built-in Internet Recovery mode to format my Macintosh HD and re-install a fresh copy of OS X (Mountain Lion). (no change…)
    - Re-upgrade to Yosemite (no change..)
    I've downloaded EtreCheck and here is the output:
    Problem description:
    OS X is running incredibly slow. kernel_task process is constantly using 300% and upward CPU usage.
    EtreCheck version: 2.1.5 (108)
    Report generated 20 December 2014 3:38:49 PM AEST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Air (11-inch, Mid 2013) (Verified)
      MacBook Air - model: MacBookAir6,1
      1 1.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel HD Graphics 5000 - VRAM: 1024 MB
      Color LCD 1366 x 768
    System Software: ℹ️
      OS X 10.8.5 (12F45) - Uptime: 1:24:6
    Disk Information: ℹ️
      APPLE SSD SD0128F disk0 : (121.33 GB)
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 120.47 GB (106.42 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    User Login Items: ℹ️
      uTorrent Application (/Applications/uTorrent.app)
    Internet Plug-ins: ℹ️
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          17% WebProcess
          16% storeagent
          15% Safari
          9% WindowServer
          9% repair_packages
    Top Processes by Memory: ℹ️
      404 MB repair_packages
      395 MB WebProcess
      129 MB Safari
      86 MB App Store
      64 MB Finder
    Virtual Memory Information: ℹ️
      1.77 GB Free RAM
      1.76 GB Active RAM
      140 MB Inactive RAM
      623 MB Wired RAM
      425 MB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 13, 2014, 09:47:32 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-214732_[redacted].panic [Details]
      Dec 13, 2014, 08:31:50 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-203150_[redacted].panic [Details]
      Dec 13, 2014, 04:54:18 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-165418_[redacted].panic [Details]
      Dec 13, 2014, 07:05:03 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-13-070503_[redacted].panic [Details]
      Dec 20, 2014, 02:15:38 PM Self test - passed

    Hi,
    I have an update so I thought I would share in case any other users are experiencing a similar problem.
    I made an appointment with the Genius Bar at the Apple Store.
    I went in and they ran a thorough diagnostic check on my Macbook Air and determined that the sensors were indeed faulty - several were providing no information "No reading" instead of providing a temperature. Thus, the Air was unaware of the temperature across multiple components.
    Despite the laptop being outside the 12 Month Manufacturer Warranty, the Apple Store determined that it was covered under warranty through Australian Consumer Law - the laptop is now in for a complete repair under warranty at no cost to myself.
    I couldn't be happier.

  • Brand new MacBook Pro has really slow download and streaming speeds

    I'm new to Macs, and don't know much about computers in general. But I got a 13" MacBook Pro almost two weeks ago and have been experiencing really slow download and video streaming speeds. Pages load one image at a time, Netflix is almost impossible to use because the videos will stop buffering every five minutes even if I let them buffer for more than ten minutes. I haven't been experiencing any issues with wifi on my phone, and I've troubleshot our router. I'm not sure what it could be--but then again, I don't know a whole lot. Before I go running off to the Apple Store or call support, is there anything I can try in the meantime? Thanks!
    Here are the system specs:
    Processor  2.4 GHz Intel Core i5
    Memory  4 GB 1600 MHz DDR3
    Graphics  Intel Iris
    Software  OS X 10.9.3 (13D65)
    74.23 GB free out of 120.47 GB

    Check with your isp regarding your download & upload speeds as well as streaming.  You need to determine if the issue is on their end.  You can also check on the speedtest.com website.  Compare what your isp tells you to the net speed website. 

  • Mid 2009 MacBook Pro - Running really slow.

    Hi,
    I'm having problems with my mid 2009 MBP running really slowly. The problem seems to be the mds_stores Process using lots of CPU and memory. I have done the following to try and resolve it:
    Uninstalled AV software (Avast)
    Created new admin user and logged in with that accounts - it seem to run fine when logged in with that user!
    Tried to re-index HD by adding and removing from Privacy section in Spotlight. Not sure if this actually worked
    Removed a couple of other apps, e.g. Dropbox.
    Updated to latest version of Yosemite (10.10.1)
    Any help gratefully received!
    See attached etrecheck report:
    EtreCheck version: 2.1.2 (105)
    Report generated 15 December 2014 15:52:27 GMT
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.53 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      S240HL spdisplays_1080p
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:24:43
    Disk Information: ℹ️
      FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 249.20 GB (49.92 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N
    USB Information: ℹ️
      Apple, Inc. Keyboard Hub
      Logitech USB Receiver
      Apple Inc. Apple Keyboard
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.citrix.driver.net6im (1.1.6) [Support]
      [loaded] com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6) [Support]
      [loaded] com.deterministicnetworks.driver.dniregistry (1.0.4) [Support]
    Launch Agents: ℹ️
      [running] com.epson.eventmanager.agent.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [running] com.citrix.agadminservice.plist [Support]
      [running] com.deterministicnetworks.daemon.dniregsvr.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.avast.home.userinit.plist [Support]
      [not loaded] info.lokiware.attachmenttamer.cleanup.plist [Support]
      [invalid?] info.lokiware.attachmenttamer.setupagent.plist [Support]
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
      GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
      Cinch Application (/Applications/Cinch.app)
      witchdaemon UNKNOWN (missing value)
      WDDriveUtilityHelper UNKNOWN (missing value)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
      Google Earth Web Plug-in: Version: 6.0 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.3.3 [Support]
      OfficeLiveBrowserPlugin: Version: 12.2.9 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      AGNetscapePlugin: Version: 1.0 [Support]
      CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
      iPhotoPhotocast: Version: 7.0
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      EPPEX Plugin: Version: 3.0.5.0 [Support]
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      DirectorShockwave: Version: 11.5.7r609 [Support]
    User internet Plug-ins: ℹ️
      Picasa: Version: 1.0 [Support]
      RealPlayer Plugin: Version: Unknown
    Safari Extensions: ℹ️
      wrc
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 199.28 GB
      Destinations:
      Time_Machine3 [Network]
      Total size: 979.29 GB
      Total number of backups: 32
      Oldest backup: 2014-06-23 18:06:31 +0000
      Last backup: 2014-12-07 17:56:53 +0000
      Size of backup disk: Excellent
      Backup size 979.29 GB > (Disk size 249.20 GB X 3)
    Top Processes by CPU: ℹ️
          97% mds_stores
          1% sysmond
          1% Microsoft Outlook
          1% com.apple.WebKit.Networking
          1% Activity Monitor
    Top Processes by Memory: ℹ️
      813 MB mds_stores
      331 MB loginwindow
      107 MB Safari
      107 MB com.apple.WebKit.WebContent
      73 MB Microsoft Outlook
    Virtual Memory Information: ℹ️
      362 MB Free RAM
      1.19 GB Active RAM
      1.08 GB Inactive RAM
      470 MB Wired RAM
      1.87 GB Page-ins
      18 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 15, 2014, 03:29:28 PM Self test - passed
      Dec 15, 2014, 01:06:41 PM garcon_2014-12-15-130641_[redacted].crash

    Step 1
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Triple-click anywhere in the line below on this page to select it:
    syslog -F '$Time $Message' -k Sender mdworker -o -k Message Rne Norm -k Sender mds | tail | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign ($) to appear.
    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message. 
    The Terminal window doesn't show the output. Please don't copy anything from there.
    If any personal information appears in the output, anonymize before posting, but don’t remove the context.
    Step 2
    Enter the following command as in Step 1 and post the output:
    mdutil -as 2>&- | pbcopy
    You can then quit Terminal.
    Step 3
    Launch the Console application in the same way you launched Terminal. In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for crash reports related to Spotlight. If you don't see that heading, select
              View ▹ Show Log List
    from the menu bar. A Spotlight crash report has a name beginning in "mds" or "mdworker" and ending in ".crash". Select the most recent such report, if any, from the System and User subcategories and post the entire contents—the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post any other kind of diagnostic report, such as hang logs—they're very long and not helpful.

  • My Macbook is running really slow - help (Etrecheck report included)

    I have a Macbook Pro, and it runs insanely slow.  Trying to do something simple like surfing the net and listening to Itunes generally results in the spinning wheel coming up after every clicked link.  Excel will cause a 45 second spinning wheel when doing something simple like =2+2.  I don't use this machine for anything too complicated and I'm just finding it runs extraordinarily slow.  Any advice is welcome.
    Problem description:
    Mac is running slow
    EtreCheck version: 2.1.5 (108)
    Report generated December 26, 2014 at 7:49:49 PM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 26 days 0:16:38
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (64.27 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.10 - SDK 10.7) [Support]
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) [Support]
      [loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) [Support]
      /Library/Parallels/Parallels Service.app
      [not loaded] com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Support]
      [not loaded] com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Support]
      [not loaded] com.parallels.kext.prl_netbridge (7.0 15107.796624) [Support]
      [not loaded] com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Support]
      [not loaded] com.parallels.kext.prl_vnic (7.0 15107.796624) [Support]
    Startup Items: ℹ️
      AvgNetShieldLoader: Path: /Library/StartupItems/AvgNetShieldLoader
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.avg.LinkScannerAgent.plist [Support]
      [loaded] com.citrix.AuthManager_Mac.plist [Support]
      [running] com.citrix.ReceiverHelper.plist [Support]
      [running] com.citrix.ServiceRecords.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [invalid?] com.parallels.desktop.launch.plist [Support]
      [loaded] com.parallels.DesktopControlAgent.plist [Support]
      [running] com.parallels.vm.prl_pcproxy.plist [Support]
      [running] com.rim.BBLaunchAgent.plist [Support]
      [running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Support]
      [running] com.rim.PeerManager.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.avg.apiServices.plist [Support]
      [running] com.avg.avginfosd.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
      [running] com.parallels.desktop.launchdaemon.plist [Support]
      [running] com.rim.BBDaemon.plist [Support]
      [not loaded] com.rim.nkehelper.plist [Support]
      [running] com.rim.tunmgr.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.valvesoftware.steamclean.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      Default Browser: Version: 537 - SDK 10.9
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.7.0 - SDK 10.7 [Support]
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 [Support]
    Safari Extensions: ℹ️
      AVG LinkScanner [Installed]
    3rd Party Preference Panes: ℹ️
      Citrix ShareFile Sync  [Support]
      Flash Player  [Support]
      Java  [Support]
      LinkScannerSettings  [Support]
      MacFUSE  [Support]
      Tuxera NTFS  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% WindowServer
          1% HP Device Monitor
          0% Google Chrome
          0% fontd
          0% prl_disp_service
    Top Processes by Memory: ℹ️
      155 MB Google Chrome
      131 MB Google Chrome Helper
      120 MB softwareupdated
      99 MB mds_stores
      94 MB Finder
    Virtual Memory Information: ℹ️
      843 MB Free RAM
      1.68 GB Active RAM
      576 MB Inactive RAM
      892 MB Wired RAM
      35.64 GB Page-ins
      1.24 GB Page-outs

    I was hoping to get some more air-play on this.  No one can help?
    It is a long holiday weekend for many helpers here so responses will be slower---happens every major holiday. Lots of people traveling and not checking in.
    Your first major problem is that you have AVG anti-virus installed. Such pieces of dreck do not offer enough protection to justify the performance problems they cause.
    If you no longer use a Blackberry device, uninstall the many support files for it that are eating resources.
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 26 days 0:16:38
    Try a restart every once in a while. That clears out a lot of crud that builds up.
    The RAM usage results suggests that more RAM might help with your usage patterns. See how the computer behaves after restarting and evicting AGV, then we can judge whether you need more RAM. Your MBP can handle up to 16GB RAM and installation is a 10-15 minute job you can do at home.
    Mid-2012 13-inch MacBook Pro non-Retina; 2.5Ghz i5 processor; OS10.9.5; 8GB RAM

  • My macbook is running really slow with most apps crashing

    Hello everyone,
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    Thank you very much!!
    Beth
    EntreCheck report as below:
    EtreCheck version: 2.1.8 (121)
    Report generated 26 febbraio 2015 00:56:59 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 783
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 12:14:46
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (209.85 GB free)
                Core Storage: disk0s2 499.25 GB Online
        OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        12 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.installd.plist
        [failed]    com.apple.loginwindow.LFVTracer.plist
        [killed]    com.apple.MobileFileIntegrity.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        15 processes killed due to memory pressure
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Applicazione  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             4%    WindowServer
             3%    Google Chrome
             1%    ReportCrash
             1%    hidd
             1%    node-webkit
    Top Processes by Memory: ℹ️
        180 MB    Google Chrome Helper
        133 MB    mds_stores
        116 MB    Google Chrome
        59 MB    node-webkit Helper
        52 MB    CalNCService
    Virtual Memory Information: ℹ️
        534 MB    Free RAM
        1.25 GB    Active RAM
        1.01 GB    Inactive RAM
        772 MB    Wired RAM
        27.61 GB    Page-ins
        2.42 GB    Page-outs
    Diagnostics Information: ℹ️
        Feb 26, 2015, 12:56:11 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-26-005611_[redacted].crash
        Feb 26, 2015, 12:38:30 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/EtreCheck_2015-02-26-003830_[r edacted].crash
        Feb 26, 2015, 12:30:44 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-26-003044_[redacted].crash
        Feb 25, 2015, 10:01:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-25-220133_[redacted].crash
        Feb 25, 2015, 07:34:04 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-02-25-193404_[redacted].crash
        Feb 25, 2015, 07:21:13 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-25-192113_[redacted].crash
        Feb 25, 2015, 07:20:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-25-192008_[redacted].crash
        Feb 24, 2015, 11:38:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-02-24-233837_[redacted].crash
        Feb 24, 2015, 07:21:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-24-192140_[redacted].crash
        Feb 24, 2015, 02:04:06 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-02-24-140406_[redacted].crash
        Feb 24, 2015, 12:58:03 PM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-24-125803_ [redacted].crash
        Feb 24, 2015, 12:26:44 PM    Self test - passed
        Feb 24, 2015, 01:04:59 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-24-010459_[redacted].crash
        Feb 24, 2015, 12:20:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-24-002016_[redacted].crash
        Feb 23, 2015, 02:01:43 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-02-23-140143_[redac ted].crash
        Feb 23, 2015, 02:00:54 PM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-23-140054_ [redacted].crash
        Feb 23, 2015, 01:55:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-23-135552_[redacted].crash

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook air running too slow

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  • Why my brand-new macbook air getting so slow on internet connection?

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