New Package options for existing customers

Can existing customers ,who are out of contract, apply for the various offers on the main site? If not, is there somewhere where available offers are shown or are you forced to deal with the dreaded call centre? In my case, I want to down grade to Tv essentials from TV unlimited, keep unlimited broadband and anytime calls. I would be prepared to pay up front to get the cheaper line rental. It seems I should be able to get this for £28 per month via the main website.

Hi homerhotspur,
Word of warning. Make sure you get your deal confirmed in writing or by email. I did a deal with the options team. My bill was correct for the first month so I threw my call log away. The second bill was wrong and BT deied any knowledge of the agreed deal. It tokk quite some time and effort to get things sorted. I am just hoping and praying that my May bill is correct otherwise it will be a bigger pain still sorting that out as BT will owe me money. Is there such a thing as a reverse Direct Debit ?
Best regards,
dfenceman

Similar Messages

Can we create new customer site for existing customers using custm interfc

Hi ,
I have a requirement :
version -- R12 .
We need to add new customer site for existing customers , is it possible to create it through customer interface with insert_update_flag set as U / I .
Any help in this is grate .
regards ,
Azzu .

I am pretty sure I've done this on one of my past project..
why don't you try it out?
Another route would be use customer APIs (TCA APIs)...which I am sure can achieve what you're looking for.
Edited by: James Kim on Mar 17, 2010 2:48 PM

New inventory options for existing Web tools customers

The free upgrade from Web tools to zed E-Commerce provides a number of new inventory display management options. Web only warehouses, decrement onhand inventory count on order placement(pre-synchronization), and the ability to show or hide an item on the storefront based on stock status(stock status also customizable) Check it out today!
Link to Youtube video explaining new functionality:
http://www.youtube.com/watch?v=k4I0zgKXswk

Hi homerhotspur,
Word of warning. Make sure you get your deal confirmed in writing or by email. I did a deal with the options team. My bill was correct for the first month so I threw my call log away. The second bill was wrong and BT deied any knowledge of the agreed deal. It tokk quite some time and effort to get things sorted. I am just hoping and praying that my May bill is correct otherwise it will be a bigger pain still sorting that out as BT will owe me money. Is there such a thing as a reverse Direct Debit ?
Best regards,
dfenceman

New Bt Homehub For Existing Customers

Hi I have been with Bt for 3 months now and nearly everyday i have to change channel on my hub to be able to connect my laptop and phone have to change between channels 1,7 & 10 when i leave on automatic it only stays on channl 1 even after xamount of refresh wont change.
I have just seen the Hub 3.0 is out would i be able to be sent one of these as a replacement as this will fix my issue i have already tried 2 other hubs so all 3 cant be broke i cant deal with having to plug my laptop in via cable to change channel and then i can use wireless.
Thanks In Advance

Hi Thanks for the replys im on my 3rd homehub and same issuse on on all 3 i was with sky before and never had an issue at all was thinking of leaving bt and going back to sky as i need wireless to be working but then someone said about hh3.
I have spoke on the phone to bt and they say they can only send me a hh2 so was hoping someone here could let me no how i can get hold of hh3 many thanks.

YouView box for existing customers

• What options do existing customers (BT Infinity) have to upgrade to a YouView service/box? I don't want to be stung on 'Activation' fees.
It appears to be the 'Essential' package (£5 a month).
• I don't really want to buy the player, and I don't want to pay a £35 activation fee. I believe the YV box comes for free as part of the package. If the fee is £5 a month - that's a pretty cost-effective way to buy it (it's around £180 new for the T1000*)
Some other questions:
• I presume BT are supplying the Humax DTR-T1000 (500GB model) box, rather than the silver T1010. I think the T1010 is the same player but just with a silver case.
• Do BT (eg the firmware on the player) 'lock down' the Humax in any way? For instance, would the T1000 box you buy on its own be 'freer' than the one BT provide? Would the firmware updates via BT be slower than the ones you'd get if you bought the box on it's own (ie not via BT, from Amazon)?
Thanks for any replies - much appreciated.
*does this turn into liquid metal and run after Linda Hamilton?

1. Pay fee
2. Pay up for service you want
3. Yes it us the 500 GB box
4. Yes updates come after those to retail boxes.
BT are supplyng a service if you want it, really you have to pay for it and enjoy it.
If you don't want to pay for the BT service then you have to buy a YouView box for yourself.
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Is there an option for current customers?

is there an option for current customers to keep their current plan when upgrading device after june 28? currently i have a family share plan with no data. when i upgrade, can i keep my current plan and add the $30 data or will i be forced into the hideous shared plan?
someone from another post said this:
You're not required to move to Share Everything but if you do, unlimited data will not be retained on your line. As a Verizon Wireless customer you have choices when you upgrade at discounted pricing. You can choose from a standalone data package starting at $30 for 2GB or a Share Everything Plan. If keeping unlimited is important to you, you can choose to upgrade and pay full retail price for the phone
can anyone confirm? the catch is i don't have data in my current plan. wonder if verizon will force to the new craptastic tiered data plan?

I have spoken to VZW 3x today, and the final answer is you are either required to move to one of these plans when you "upgrade" your phone, or leave it as is and pay FULL PRICE for your next phone. That $200 iphone you have had your eye on will now cost you $650 if you want to keep your unlimited data. I currently pay $64/month for 450 minutes, 200 text messages, and unlimited data. I called and I was SOOOOOOOO MAD, but I was nice on the phone, and after 4 hours, I had an answer. If I move to the new plan (yup, losing my unlimited data, and will be relegated to the 1GB/month), I will be charged $90/month, but that does not take into consideration my employee discount I currently receive. With that discount, my cost goes to $66+tax. So while in dollars and sense it sounds good, that is only if/when I stay under 1 GB data. The second I go over, I pay $10 for the next GB.
I requested an early upgrade (I am due 8/15/12), otherwise I am gone. I am sure the answer will be no, but that is OK. 10 years with them is not enough to keep me, especially if they won't bend.

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

I am already customer and want to upgrade and take the offer of $29.99/month for the complete CS for existing customers (which I qualify for) but when I try 'BUY' - it keeps sending me to this forum?? How do I get the $29.99/month deal?

Hi Bev,
Thanks for the the email - I understand now.
I would just like to ask another question with regards to my new order for complete Creative Cloud which you suggested. I have now pre-paid for a full year but I’m not
sure when I can start downloading the other APPS as they don’t seem to be updating on my current Creative Cloud account app display. It still shows my old configuration
of products (i.e. Photoshop etc) and my ‘activity stream’ relates back to 9 days ago.
Please let me know how to get my new order activated.
Thanks
Kevin Bartley
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[This is an open forum, not Adobe support, please do not post personal information]
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MySite – My Content Page is not working and giving error for existing customers

We are using SharePoint 2010 and recently moved to SharePoint 2013. Central Admin run under SP 2013 and Content Db Front End run under SP 2010.
After migration the MySite – My Content Page is not working and giving error for existing customers (http://mysite.ss.com/_layouts/MySite.aspx?Error=4705).
New users (after migration) are able access the My Content and adding documents but old users can’t.
Can anyone help me on the above?

I think you might be using non claims web app in 2010, if that is the case, you 'd need to convert your existing users to claims users for which you can refer to http://technet.microsoft.com/en-us/library/gg251985(v=office.15).aspx
to check if your exisiting users are claims or classic users , try
get-spuser -web http://mysite.ss.com -limit all
check in the output if you see the claims GUID in form of user names like i:0#.w|domain\username, if yes, they claims users if you just see Domain\username, you want those users to be converted to calims.
i'd need more details to be specific about my answer but aforementioned scenario is most common of all, hope this helps,
Thanks, Noddy

How to add a new data element for existing table filed(Primary key field)

Hi Experts,
How to add a new data element for existing table field(Primary key field)
For this filed ther is no foreign key relation ships and even check table.
while activating table it is giving message like below.
can you help any one to solve this and wil steps to add new dataelement for existing primary key filed of a table.
Check table (NAMING SPACE/TABLE NAME(EX:/TC/VENDOR)) (username/19.02.10/03:29)
Primary key change not permitted for value table /TC/VENDOR
Check on table /TC/VENDOR resulted in errors
Thanks
Ravi

Hi,
Easiest way is to download the table eg into an Excel table (if possible) or text table. Drop the table from the database. Build your table with the new key field. Build the database table again and fill it.
You can do it also over the database into a new table. Drop the old one. Build the enhanced one and fill it. Afterwards drop your (temporary) table.
Maybe there are other ways, but this works.
Success,
Rob

Bundles for existing customers

I have U-verse tv u300,high speed internet max plus, U-verse voice. All of my promotional discounts end on 8/9/15. Are there any affordable bundles for existing customers? I don't need movie channels. I currently have 3 receivers, but could get by with 2. To get comparable pricing, will I need to change carriers?

If you're getting charged for that third receiver and want to save some money, call customer support to return it - when you do, they'll probably start offering you all sorts of "deals", that'll be your chance to get another promotion. Others like to play angry with the retention dept threatening to leave for a deal - try asking nicely first so you don't have to get all worked up.

No New DVRs for Existing Customers

From my recent chat with @VerizonSupport on Twitter:
Hellstorm (me): @VerizonSupport Any chance of getting a DVR upgrade? I heard FIOS is coming out with new DVRs with more storage, new firmware, etc.
Verizon Support: @Hellstorm Hi Brian. Currently, there are no plans to upgrade existing customers. ShawnG
Hellstorm: @VerizonSupport So I can't bring my current DVR to a FIOS location & get a new one?
Hellstorm: @VerizonSupport Why aren't customers supporting FIOS for years entitled to the same DVR as new customers?
Verizon Support: @Hellstorm Unfortunately no.

Bobbo527 wrote:
Verizon is quickly becoming Comcast. They are making the SAME mistakes Comcast did, taking it's current customer base for granted (and treating them like dog excrement). It's this attitiude that Verizon is developing that drove me away from Comcast to begin with. I re-upped last year so I am trapped for another year, but after that if things continue this way I will be an ex-Verizon customer in 2012.
Name one company that doesnt. Every company out there does the same thing. Once they get a customer they forget about them. All specials and new equipment are reserved for "new customers only". Been that way for decades and its not going to change anytime soon. You switch because you are offered a good deal. have it until the contract ends, then have to move to another company to get the "new customer deal" or live with what you have. Most live with what they have because it is too much trouble to go through all the switching.
Or call, try and cancel, then in an effort to keep you they may try and offer you the new customer deal. But you have to be willing to through with the threat and actually cancel.
I did this once with Direct TV about 12 years ago. I told them I would cancel unless they gave me a DVR for free (back when they were charging $500 for a DVR). They were giving them to new customers but told me I didnt qualify. They told me no, thinking I was bluffing. I canceled on the spot. I didnt have service for 3 days, then they called me back and offered me anything I wanted to come back. I got my DVR, a huge discount, and a contract to keep the discount for twice the length of time they were giving it to new customers. But you have to be willing to actually cut off service, and take the chance that they will not offer it to you to make this work.
====================================================================================
Error exists between keyboard and chair.

New SD Channels for our customers

Verizon will be adding 14 standard definition sports subscription channels as part of the NHL Center Ice sports subscription package scheduled for general availability October 24, 2008. Customers can order when available by calling 888 553-1555 and selecting option 5 for new programming packages.

http://www.nhl.com/ice/news.htm?id=389066

FSCM-COL Business Partner Creation for Existing Customers

Experts-
After using MDS_LOAD_COCKPIT to create the initial load of Business Partners, there are a few Customers which are still missing Business Partners. Automatic Creation of Business Partners is set up and fully functioning for any new Customers created, however when attempting to use MDS_LOAD_COCKPIT for the existing Customers which are missing Business Partners the error message 'No transfer of interval for object BU_PARTNER' (Message no. NR028) is received.
If the Automatic Creation of Business Partners is working correctly at the time of Customer Master creation, what would prevent the Business Partner from being created after the Customer already exists?
Please let me know if further clarification is needed on what is outlined above.
Thanks and Regards,
Corey

In case someone runs into a similar issue in the future, the resolution to this issue is provided below:
In the case I've highlighted the customer had been created, yet the Business Partner failed to be created in the Automatic Business Partner Creation functionality initially due to a missed Tax Number Category configuration. Once this configuration was complete the BP still failed to create via XD02 or MDS_LOAD_COCKPIT. MDS_PPO2 gave the initial error message as 'Business partner ##1 does not exist' (Message no. R1201).
Although the Customer to BP synchronization setting were set up for an external number range, the presence of contact persons in the Customer Master record were causing SAP to look for grouping data. Since no grouping data was present SAP was attempting to create BPs contact persons using the internal number range, which was already set at its limit.
By removing the contact persons from the customer master via XD02 and then re-executing the MDS_LOAD_COCKPIT, the requested Business Partner was created. After that the contact persons were then re-maintained in the customer master.

Add new select option for VT04 variants

Hi Experts,
Want to know the process of how we add a new select option (say sold-to/KUNAG) to the existing set of selection criteria in the variants in VT04 apart from implicit enhancements.
Even if we create a new implicit enhancement in LV56LSCR, the new field (sold-to/KUNAG) has to be further added to the select statements also. The select statement in the subroutine INDEX_SELEKTIEREN in LV56LF01 has to be enhanced for the same.
Also should this new field has to be added to the EXPORT TO and IMPORT FROM MEMORY ID MEMORY_LFSL statements in the other includes of SAPLV56L ?
Is there a better/recommended way to do this? Any pointers are much appreciated. Thank You.
Regards,
Narendra.

Hi Ravi,
This is infact the program for the txn VT04, would you be able to shed any other info? Thanks.
Regards,
Narendra.
Edited by: Narendra Daka on Dec 7, 2011 9:00 AM

Verizon process for iphones for existing customers......are you kidding me?????????

Are you kidding me Verizon???
I did everything you told me in order to get my iphone right away. I got up at 3 am on the 6th and your website was down more than it was up...by the time I was able to place my order you tell me you are no longer accepting pre-orders. Try again on the 9th.
I stop in a store and they tell me they won't get any in the stores, I have to order on line or I will not be able to get my phone.
I get up on the 9th @ 3 am and place my order and they tell me I won't get the phone until the 18th. I am in bed watching the news and they show a lady walking out of a store front with a new iphone. Are you kidding me??? Was she an existing customer or not. Who knows or cares. I don't get mine until after the 18th.
So I go to a store front this morning and they have them in stock so I get my phone? No because Verizon shipped the phone to me at 5 am this morning and they can't cancel the order. They shipped it next day air with UPS but they didn't note for Saturday delivery so I won't get it until Monday....but there is another twist...the weather is bad and may delay the shipment...UPS can't tell me one way or the other so I may or may not get my phone on Monday and I have to stay home all day because they asked for a signature upon delivery.
Are you kidding me??? How is this customer service. Verizon you asked for an email so you could anticipate how many iphones to order. If you didn't get enough to service existing customers in a timely manner why didn't you tell us? If you have the phones in the stores why didn't you send me an email saying that I could pick up my phone in the store and save you the cost of an expedited delivery from UPS?
So here I sit without an iphone. I've been a Verizon customer since they began. I didn't switch to ATT when the iphone first came out. I waited until they announced that they were coming to Verizon. I did everything you asked me to and I still don't have my phone and am being put out to take off work on Monday or not get my phone until ???????????
If I ran my business this way I wouldn't have a business!
**bleep** in Columbus! Are you kidding me????

Same thing happened to me. Very frustrating. My son and I were told four different things by four different reps and also from in store reps. We missed the pre-order, but my son went on-line at 3 AM on the 9th and ordered it. Our I-phone was supposed to ship on the 18th so we cancelled the order and picked one up at the store yesterday 10 minutes after a rep told me I could cancel as long as it wasn't shipped out yet. Earlier another rep had told my son earlier we could bring the order number into the store and pick it up while another told him no you can't do that. After picking up the phone in store, I go online to cancel and can't find it anywhere. I call and that rep tells me its just waiting for a tracking number to ship. So within a half hour I have a second I-phone coming. I called this morning and the order is now canceled, but I still have to deal with returning the other. Had they told me it would ship today, I would have waited because my son didn't need it that bad, but what a frustrating experience. Shame on you Verizon.

New Package options for existing customers

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