New Palm TX power problem

My school has 4 new Palm TXs. 3 of them will not function when unplugged from AC adapter. They have been in storage for about a year but it seems like the batteries should still work after charging for 3 hours. Is there a setting or a trick I have missed? We have 50 (various models) older palms in service that haven't had this problem.

I've moved your post from the webOS board to here, since the TX runs PalmOS.
The old battery recalibration trick was to plug in the charger, then do a Soft Reset (press the Reset button in the back).
Let it charge again for a few hours and see if it maintains the charge.
WyreNut
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Similar Messages

New Palm Desktop Software Problems

I am a longtime Palm user and I just upgraded my phone to the Palm Centro. The phone is great, but the software upgraded with it to the Access version and it's horrible! There are all kinds of features gone (e.g. background color) or there but not working (e.g. birthdays), and I get error messages when I hotsync about it not being able to open the file for backup of PMTraceDatabase. And I'm not even using it on Vista.
Does anyone have any suggestions or know if you can use an older version of Palm with the centro?
Palm is about to lose a long-time customer....
Post relates to: Centro (AT&T)

you need to completely uninstall the 6.2 version of your palm desktop then reinstall the 4.2 version http://www.palm.com/us/support/downloads/windesk42v.html
the 6.2 version doesnt have color coding feature...
PMtraceDatabase is an ignorable message....
Post relates to: Centro (Unlocked GSM)

Problem setting up MobileMe on a new Palm Treo Pro

I have a new Palm Treo Pro, but the performance of my .me account has been quirky at best.
When I set up my .me account on my Palm, all of the mail floods in and populates my mail folders. After that, however, I can't receive any mail. Moreover, I'm not sure if my mail is making it out.
Has anyone had this problem? I would really like to know how to set up my Outlook account on my Treo Pro so this works properly.
Thanks.

Problem solved. The ipad default is set to IMAP. When I changed it to a POP server, problem solved.

Brand New Palm Pre (Sprint) stuck at WebOS ver 1.1.0

Hi everybody
Anyone else having this problem or anyone from HP that can shed some light?
I have a brand new Palm Pre (Sprint) that came out of the box with WebOS version 1.1.0. It activated fine on Sprint's network and the data works, I was able to log into my Palm Profile, and wifi works as well. But launching the Updates app and checking for updates will not give me any WebOS update -- just no update available. It shows some of apps I've purchased, but they fail to install. But definitely no WebOS update, and it's been 5 days since I activated the phone. Also, the "App catalog is unavailable " when I launch the Ap catalog (perhaps because of my early WebOS version number.
I've called Sprint, they understand the issue, but have no solution, saying the problem is probably on HP's side. All they could really offer me is an Advance replacement, that would hopefully be a Pre, and hopefully have a later OS installed. But I have a brand new Pre here, I don't want a refurbed one. They suggested I take it to a sprint reapir center but there are none in my area.
Finally, I activated a refurbed Pixi on my Sprint acount (different number) just a couple days earlier and it was an earlier OS version (not sure which) and that received an OTA update just fine. So it seems HP is still providing updates from earlier WebOS versions (at least before they announced they were no longer supporting WebOS hardware). Is it just that mine is too old? That would really be unfortunate.
Anyone have a similar experience or info from HP? I can't imagine there are too many people activating brand new Sprint Palm Pres from 2 years ago...
Post relates to: Pre p100eww (Sprint)
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

I would not take it in for repair. I would use webOS Doctor 1.4.5 on it to install webOS 1.4.5, rather than trying to get it to upgrade.
Download the Doctor here to your computer: http://palm.cdnetworks.net/rom/pre/p145r0d08102010/spr1ntp145rod/webosdoctorp100ewwsprint.jar
Run webOS Doctor. Keep clicking Next until you can go no further, or to the point where webOS Doctor is requesting you to connect your phone.
We now need to place your phone in USB mode. To do this first turn off your phone. Now power it on while holding the Volume Up button. After a few moments a black screen with the USB symbol should show up. Now, connect the Pre to your computer via USB cable.
After a few minutes you should be able to click Next on webOS Doctor. This will start the webOS install.
Keep in mind you will lose all application data, it's like reformatting and reinstalling Windows or OSX or Linux on a desktop computer. However, if you have saved photos, mp3s, other data onto your Pre, those files will remain intact. They will not be lost.

Just bought new Palm and not sure how to set it up best to sync

I just bought a new Palm TX. The manual says to connect the sync cable to palm and to computer usb port and connect a/c adapter to palm and an outlet and charge for 3 hrs which I'm getting ready to do. Before I start setting up my whole system I to am trying to determine a couple of things first.
Based on all forums I've read today, I want to use the missing sync with ical and address book rather than palm desktop. I also plan to sync using bluetooth rather than usb. (My goal plan is to use this set up to digitally implement kgtd - so the categories issue is key for me).
Thus I wonder, is there any reason to insert the palm desktop software cd and/or install isync palm conduit. It seems missing sync 5.x replaces isync palm conduit and installation of the missing sync will remove the isync palm conduit anyway.
Is there anything I will possibly miss with palm functionalities if I don't use that CD first and then switch to missing sync? Are there any pros or cons to loading isync palm conduit and Palm hotsync software and then switching almost immediately to missing synch with ical and address book. I guess what I'm wondering is, are there anything from the CD that I need or downloads or updates that I initially need to get that I can't get without new palm software installed initially rather than only having the missing sync installed.
On the other hand, are there benefits in immediately installing missing sync and not bothering with mucking things up with the new isync palm conduit and palm hotsync being on my system.
I seem to have isync 2.3 automatically from 10.4.8. I am afraid to, at least initially, upgrade to 10.4.9 given the many problems that seem to be reported from the upgrade regarding syncing and I have very little in ical or address book as of yet and an old palm desktop 4.2.1 that I haaven't used in over a year. I am not interested at this point in transfering anything from the old palm desktop (not so much there either and none of it current) although would be interested in (unless told it could cause other problems for me or be in any way suboptimal) keeping it as a sort of archive.
Also, why do I need to connect the USB port while doing the initial charge if the plan is to use bluetooth? Any pros or cons in doing/ not doing this - both using bluetooth and connecting the USB cable during the initial charge?
Any guidance on some or all of these things would be greatly appreciated.
iBookG4 Mac OS X (10.4.8) palm tx
iBookG4 Mac OS X (10.4.8) palm tx

Welcome to Apple Discussions.
Great questions, and we'll attack them one at a time.
Q: '…is there any reason to insert the Palm Desktop software CD and install the iSync Palm Conduit?'
A: Actually, yes - there is. Mark/Space very strongly recommends that you perform one last synchronization event with the Address Book and iCal using iSync and the iSync Palm Conduit prior to installing and configuring the Missing Sync. It is therefore necessary that you synchronize using iSync and the iSync Palm Conduit at least once prior to your initial use of the Missing Sync for Palm OS, and iSync and the iSync Palm Conduit require that the HotSync Manager and Transport Monitor—components of the Palm Desktop—be installed in order for iSync to launch, supervise and terminate a synchronization session with a Palm device.
Q: '… are there benefits in immediately installing the Missing Sync and not bothering with… …the new iSync Palm Conduit and Palm HotSync…'
A: No. It is critical that you overwrite the contents of your Palm device with data from the Address Book and iCal during the first synchronization event with the Missing Sync for Palm OS. Absolutely critical. Users who skip this required step always end up with synchronization problems later. In order to do that, you have to have first equalized the contents of the Address Book and iCal with the contents of your Palm device. Otherwise, you'll be overwriting the device with empty record sets. The easiest way to equalize them is to synchronize at least once using iSync and the iSync Palm Conduit. Because the iSync Palm Conduit does not support categories, all field labels and extended attributes supported by both the Missing Sync for Palm OS and your device, you'll have some record cleanup tasks to perform as a result. But, don't skip that initial device overwrite requirement, or you'll put your data at serious risk and only spend much more time later on cleaning up the resulting mess.
Q: 'I am afraid to, at least initially, upgrade to 10.4.9…'
A: Don't be, though it makes little difference if you apply update before initiating the iSync synchronization, or afterward. You indicated that you have an old copy of Palm Desktop installed which you haven't used for more than a year. If that copy is not as recent as the once bundled on your CD-ROM, then install the CD-ROM copy. If they are the same version, or are different versions but neither are Palm Desktop 4.2.1 revision D, then download and install that package before configuring and using iSync. The package is available here:
http://www.palm.com/us/support/macintosh/macdesk421revd.html
If you aren't sure, then install this downloadable package, as it can only improve and not damage your currently installed Palm Desktop configuration.
Q: '…why do I need to connect the USB port while doing the initial charge if the plan is to use Bluetooth?'
You don't, although your device can obviously only charge with a USB-powered cable or cradle, or an AC adapter-powered cradle. I recommend that you initially configure it to synchronize via USB with both iSync and then with the Missing Sync for Palm OS, and then pair it using Bluetooth and synchronize using that pathway if you wish. Remember two things: while Bluetooth may be more convenient, USB moves substantially greater data in a shorter period of time—important during slow, initial synchronization events—and, the Missing Sync for Palm OS also supports network synchronization with your T|X, using it's WiFi capability. Initially using USB, later reconfiguring for Bluetooth and then for WiFi gives you literally one-button choices when using the Missing Sync for Palm OS.
In summary, you ought to…
• update the Palm Desktop suite to 4.2.1 revision D using the downloadable package
• add your device to iSync via USB using the Enable Palm OS Syncing… option under the iSync Devices menu
• be sure to change the label of any contact address you want synchronized to <home>, as iSync ignores addresses not labeled that way
• merge the data in the Address Book and iCal with your Palm Device
• back up the Address Book data using the Back up Address Book… option in that application
• back up your iCal data using the Back up Database… option in that application
• install and configure the Missing Sync for Palm OS
• set your three Mark/Space conduits initially to overwrite your handheld with data from your computer
• synchronize initially via USB and include the TimeCopy conduit in this effort
• follow the Bluetooth wizard instructions in the Missing Sync to pair your device and add the Bluetooth option
• follow the network wizard instructions enable WiFi synchronization
• create sets of conduits appropriate for your workflow, and associate them with an interface: USB, Bluetooth or network
• correct your handheld data to reflect address data field label changes, calendar and contact categories, and so on
• synchronize again via any chose interface to propagate the corrected data

Hard Disk or Power Problem

I have a Powerbook that I have had for many years now. Recently it hasn't been booting up. I hit the start button and it chimes like it usually does but the screen and hard disk don't do anything. Sometimes it does boot up but it doesn't start easily. When it does boot sometime freezes when I go through the login and when loading the desktop but once the desktop is loaded it works fine until it goes to sleep. I just bought a new battery for it this summer. I have been reading though the Discussions and I figure my computer is either having power problems when starting up or I need a new hard disk. Any thoughts?

You will find step by step directions at iFixit. Note that your computer does not have the EMI finger referred to in the directions. Also, be especially careful with the tiny screws in the sides on the computer. You don't want to strip the heads or it will be very difficult to get them out. Here are few tips you may find helpful:
• Print out the ifixit directions as well as the screw guide ahead of time.
• Be sure you have the right tools. You don't want to damage the screw heads or you may never get them out. And the Torx screw driver is critical. For a spudge I use the handle of an old toothbrush (choose one made of hard plastic), cut off the brush and beveled the handle end like a flat blade screw driver). For some spudge jobs a credit card will do the trick.
• Click on the pages of each step which involved removing screws to enlarge, then print out the pages. Poke holes in the paper where the screws were removed, poke the screws in the holes and stack the pages in order in which there were removed. Reassembling is a lot easier. No cups to tip over and spill. No guessing. Each screw is exactly in the right place. You can use an ice cube tray, egg carton, dixie cups etc. I previously used small medicine cups one for the screws in each step. I nested them so that the last ones out and the first to go back in are on top. (Some users report cutting up the screw guide and placing the applicable section in each container.)
• Be very careful pulling out leads. Hold the lead as close to the plug as possible and wiggle (the plug ) to loosen its grip. Don’t hold the wires and pull as that can damage the cable, or worse, in some instances pull the wires out of the plug. Indeed, some users have pulled the socket off the logic board! Use needle nose pliers or tweezers if you can access the plug, or nudge the plug with a small instrument to help loosen its grip.
• Use force gently in removing parts. Separating upper and lower case takes some doing. Use a plastic tool (spudge) so as not to leave marks.
• Refer to the screw guide when reassembling computer. Putting longer screws in the wrong place can perforate the circuit board.
So will I be able to put the OS and everything on by the installation discs?
Yes you will. Indeed you may be able to clone the contents of your current HDD to the new HDD by placing the drive in a firewire enclosure and formatting and cloning the new drive before installing it in the computer. If you have data you need to backup and have a sound installation on your current HDD this might be an option to consider.
When you get your new HDD it will need to be formatted before you can install the OS on it. If you need directions for formatting and installation, I can post step by step directions here for you. Let me know.
Good luck.
cornelius

Thinkpad T-60 New Adapter, No Power

Hello folks This laptop was working perfectly until one day when my AC cord wasn't in the best shape (it was a frayed at the plug in point. Dog chewed it.) I plugged it in and it sparked, after that it lost the ability to charge the battery. Still running on battery power it worked perfectly. So I ordered a new IBM AC power adapter just like the factory one, no satisfaction, tested adapter with TVM and all was good with adapter. Tried ATX Reset, no joy. So the laptop works perfectly with battery power it just doesnt charge! Can anyone help me??
Thanks,
Mark

you probably caused an electrical short in the power plug of the laptop. Hopefully you would just need to change the power plug and it will fix the problem. Otherwise you are looking at a new motherboard.
You maybe able to power the laptop through AC using a port replicator, advanced mini dock, etc, which can provide ac power through the dock connector.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

New palm TX won't respond

my new palm tx stays on and shows me the palm powered window over and over; it does not turn off with power button, won't go to home when home button pushed; please help; i have done soft reset and warm reset over and over
Post relates to: Palm TX

You need to try a Hard Reset.
To perform a Hard Reset: (Palm Knowledgebase article #887)
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
Have you installed any third-party software on the device? Did you send old data from a previous Palm device to it?
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Intermittent power problem Canon 5D Mark iii

My Canon 5D Mark iii (2 years old) has an intermittent power problem, as described below. It may simply be a question of cleaning the terminals that the battery connects to. I haven’t tried since I can’t reach them at the bottom of the battery compartment.
Details as follows:
this is a recent problem in the last 3 weeks
the problem occurs with all three Canon batteries that I use
from time to time when the power is on, the camera suddenly loses all power and displays an “empty” battery image
sometimes it happens of its own accord while no demand is being placed on the camera
but more usually it occurs at the moment of focusing (I use back focus on the * button)
it is often fixed by turning the power off and then on again. This fixes it half the time
it is always fixed by turning the power off, removing and then re-inserting the battery
needless to say this is very annoying!
Since coming back from a trip, while transferring images from the camera to my computer, I noticed that the (almost) full battery started showing “empty”.
The transfer was completed successfully, and when the camera was disconnected from the computer, the battery showed that it had lots of charge left. Very puzzling!

It sounds like either the battery terminals aren't getting a solid contact or there's a fault (something loose or grounding out) inside the camera. But if something were genuinely loose or grounding out inside the camera, then power cycling or even re-inserting batteries would probably not fix it -- which makes me suspect it's still something outside the camera.
Are any of the batteries new, or are they all about the same age as the camera?
Batteries only last a few years but it'll depend on how they were used. In other words if all three were used about the same and enough charge cycles to be at the end of their reliable life... it might be time to replace them.
It's difficult for the internal battery terminals to get dirty unless the battery itself had something on the battery iteself when you inserted it. You can try a bit of denatured alcohol on a cotton swap to reach in and clean the terminals. Also, inspect the batteries to make sure they're all clean.
Tim Campbell
5D II, 5D III, 60Da

How Do I Turn On My New Palm TX?

I received my new Palm TX today and went to set it up. As instructed, I connected the handheld device to the computer and hooked it up to power. I then charged it for over 4 hours. However, I can't get any further. When I press the power button I get a screen with the red target and the instruction "tap the center of the target." When I do that repeatedly the target moves to the center of the screen, then to the lower right and then back to upper left. I am in an endless loop and can't get out of it.
The instructions say press the reset button and then recharge for another three hours. I have done that a couple of times, but with no success.
Do I have a defective unit, or am I missing something simple? If nothing else, can someone tell me how to get in touch with Palm customer service?
Thank you.
Post relates to: Palm TX

Try a Hard Reset to start all over...
To perform a Hard Reset: (Palm Knowledgebase article #887)
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Synchronization with old palm to new palm

I just got a new palm tungsten T2. I have the exact same model that I have all my information on. I am trying to get my information to my new palm by using the computer. (The old model won't let me beam). The problem is it will not transfer all my information to my new palm. Any help would be greatly apprediated.
Thank you in advance.
Kim
Post relates to: Tungsten T2

When you say it will not transfer all your info, does any data sync to the handheld?
If all your data is on Palm desktop, set the hotsync conduits to desktop overwrites handheld. Hard reset the T2. Connect the T2 to the PC and start the sync.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Click on the following link to the kb.palm.com webpage for the article regarding HotSync troubleshooting: Start here.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=2630
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/tungsten/t2/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

New palm webOS

Hi all,
i have a palm t.\/x which i love but the os on it is terrible no multitasking and stuff.
i heard o the new palm OS for a new phine but will palm make it avialiable to buy and dl and upgrade all the other excisting oses for there other pdas like the t/x? the tx does have an expandable memory slot and i would love to be able to install the new web os onto my device.
will that be possible when it comes out? i am sure others will too.
patrick
Post relates to: Palm TX

Ok, one more time...
We are not priviledged to ANY other knowledge of the Pre! We can't tell you what we don't know. The Palm CSR's here are not privvy either, and many times legally cannot divulge future plans of Palm Inc., nor have they gotten "hands-on" time with the Pre yet.
I am a longtime user of Palm products myself, not an employee of Palm, and enjoy trying to help others with their Palm-related problems. I'm betting apps will be written to transfer years of Palm data to the new device.
"We don't know" does not mean "NO it will never work". It just means all the details are not out yet, and software authors may be writing apps as we type that will do what you wish.
Palm is very tight-lipped with their new products. I'm sure more details will emerge as the arrival date gets closer, and software authors complete their projects.
WyreNut
Post relates to: Centro (AT&T)
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

New Palm TX freezes completely after turning on Wi-Fi

Hello,
I live in Europe and recently bought a new Palm TX over ebay. Everything runs fine, but when I turned on Wi-Fi (right out of the box, nothing installed), the screen becomes white, backlight is on, and it freezes. A soft-reset awakes the device. I already tried a hard-reset. Nothing helps. Sending it back to the dealer and re-sending it to me would cost a lot aof time and money, so I decided to change the mainboard by myself (I'm a computer technician, so that's no problem for me).
BUT: Where from can I quickly get a new motherboard? Are there any available at Palm.com?
Thanks
Roman

Thank you, rk87! I was unaware that I would qualify for AppleCare. Btw, the # is: 1-800-275-2273
The AppleCare tech who called me set about recreating the problem I was having. On his first try, his Maps app incorrectly identified the apartment bldg across the street from him as his Current Location: the exact situation I found myself in. However, he could not provide an explanation, nor a solution to correct the issue. This was after he sought advice from every person with whom he had access.
Apparently, my problem w/inaccurate locations has happened to many other Maps/Wi-Fi users. The problem, he explained, is that no one up the chain of engineers is truly aware that this condition exists. So, he asked me to present the issue - and its lack of a solution - again in a Feedback forum. Naturally, I don't have a clue as to how that's done effectively ...
So - once again - can you put me on the trail of someone who CAN assist?
Thanks,
Robert Cardwell

Brightside with manufacturer power problems

Verizon needs to step up and make this right.
I am on my third Samsung Brightside. All three have had some sort of power problem. The first would auto restart after I powered it down. The second would shutdown when I slide it open. This new one shuts down for no apparent reason. Obviously, many others are having the same issue per the discussion board. Verizon said there is nothing I can do, but continue to return these for replacement. This is not acceptable.
Each device was replaced with a refurb. The 2nd return (a refurb) was used for less than a week before it started powering down upon slide open. Verizon tried to charge me for the replacement due to errosion. I argued that there is no reasonable argument Verizon could make to charge me as I had the insurance. Although the agent agreed to remove the charge, this was sneaky and underhanded. I am very disappointed in Verizon.
I am still using the third Brightside which shuts down for no apparent reason. Is there any way to get a different phone without being penalized?
Message was edited by: Steven Sulkin

this has to do with the power button's position on the phone. when you move your body might hit the power button (kind of like a butt dial). The only way for you not to hit the power button is to have a hard covering on the power button or get a flip phone where the power button is being covered. for the shutdown on the slide the power button is sticking down when you slide the phone. Hold down the power button when you open it and it will shut down.

Xserve Power Problem

i have an xserve g5 single 2.0ghz. it is having a new weird power problem where it restarts after about 2 hours. i am almost positive that it isnt the power source (the wall) because i have tried different plugs and still the same problem. although it could be because it has never done this a couple of months ago when it was in a different part of the room. i do not leave it on 24/7, it is only on for max 3 hours a day. it also really only restarts when i do video editing and use it as a scratch disk. i need to know if its the power supply or my wall plugs or the power cord
thanks

Your two best tools here are monitoring and logging.
Server Monitor will report way more than you want to know about the internal hardware of your Xserve. Run it on another machine (so you can read the log after the Xserve shuts down) and it will monitor temperature, memory, voltage etc and any hardware anomalies should register here first.
Open Console and check out the log right before the shutdown for any messages - short of yanking the cord out of the wall just about any strangeness should be registered in log messages from one source or another. If you computer is deciding to shutdown because of anything it detects it will definitely be in there.
If you can find no apparent cause the only way to rule out the electricity is to put a UPS between the computer and wall and see if the behavior changes.
Good luck,
=Tod

New Palm TX power problem

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