New system through app store

i bought a new macbook pro about a month ago (june 12th) and the guy that helped me said i would get the new system (lion?) through the app store for free....but it's not happening, what should i do?

Be patient, the download depending on your bandwidth will take ahwile...45 minutes or more. The download should show progress in the Purchases tab of the Mac App Store.
You should not lose any data, but is your data backed up?
If you have the opportunity to backup you can still do that. After the download is complete the installer will be located in your Applications Folder. Before you actually proceed with the installation you should backup your data as a precaution.

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