New Windows Laptop Won't Show Time Capsule Base Station

Hi
I have a Mac system at home including a Time Capsule, which we use as our home network. In the past my work laptop has worked just fine on this.
I was given a new laptop and this one does not "see" my network (or apparently any networks - none show up). My network admin suggested rebooting my wireless router - ie my Time Capsule (I guess? I'm not very computer savvy). He suggested just unplugging it, waiting a minute, and plugging it back in. I believe it's running Windows 7.
Reading on this forum it's hard to tell if this is safe or not, and I'm nervous because this is not only my wireless network but the backup of my computer. The "reboot" options that are discussed seem to say that it will reset things, not just restart the TC.
Can anyone help with what I should do in this situation?
Thanks, Eric

Load the airport utility onto the win7 computer.. hopefully it is win7.
I think you would know if it is win8 .. but please check.. it is near impossible for us to help without exact info..
Airport utility. http://support.apple.com/kb/dl1547
Google is your friend to find out how to find out..
http://www.pcworld.com/article/202702/Quickly_Determine_Which_Version_of_Windows _You_Have.html
If you have 8.1 then life may not be so easy.. lots of router do not work well including apple ones.
My network admin suggested rebooting my wireless router - ie my Time Capsule (I guess? I'm not very computer savvy). He suggested just unplugging it, waiting a minute, and plugging it back in.
I don't think that is going to help but it will do no harm.. you simply pull out the power cord.. count to 10 and plug the power cord in. Make sure the TC is not in the middle of a backup when you do it.. how do you do that.. place your hand on the TC.. you have to do that to pull out the power cord.. if it is vibrating slightly.. the hard disk is running.. and you should wait.
Or go to any Mac computer.. go to airport utility and use the restart.. It is greyed out unless you select the TC or AE you want to restart.

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I still say this needs to be addressed by Apple on why there isn't 2 different forums for the old Express or the new Express.... Just like the Extreme Base Station. A lot of time is wasted on the forum on which Express a person has.....
1. Old Express with "g" ????
2. New Express with "n" ????
If you have the old Express, you need to set it up using WDS along with the TC.
If you have a new Express, then you can just check the TC settings for "allow this network to be extended" and set the Express to extend the network. This is much easier than setting up a WDS.
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Try opening Macintosh HD > Applications > Utilities > KeyChain Access
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I set up my Time Capsule as a base station router and my Windows 8 recognized it in Y: drive;
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\\TCname or \\TCIPaddress
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Or the TC IP address eg 10.0.1.1
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My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
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Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
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My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
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You may find the following iFelix article helpful.
The following Apple articles should prove helpful as well:
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However I can see it the Time Capsule on my iPhone's Airport utility.
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Sorry, can you please clarify, and provide a bit more information?
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Post back with the version number that you see there.

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Hi...
I have a network setup using the airport base station hat is part of my (older) time capsule. I also have an older Airport Express.
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Your express is a G wireless model and not compatible with the N wireless TC.
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I have set up a new Time Capsule dual band (TCBStn) as a base station (connected to the internet). I want to connect a new Airport Extreme dual band in a family room far away from the base via Ethernet. This family room has an Apple TV to which I want to stream video. I am not able to connect the AE via the Airport Utility as the Airport Utility does nor recognize the AE.

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Please start by powering-down all of your network components as follows:
o Power-down the modem, Time Capsule (TC), AirPort Extreme Base Station (AEBS), Apple TV (ATV), and the iMac. Note: The power-down order is not critical.
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o After both have been reset, remove them from power, and then, reconnect them as follows: modem > \[WAN port] > TC > \[LAN port] > \[WAN port] AEBSn, where ">" represents an Ethernet connection.
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o Power-on the AEBSn; wait at least 5-10 minutes.
o Power-on the iMac.
o For now, leave the ATV powered-off.
In this configuration, both routers will be transmitting their own wireless network, each having a Network Name of something like: Apple Network NNNNNN, where the Ns represent the last six digits of their respective AirPort IDs.
Now, from the iMac, use the AirPort Utility (in Manual Setup) to access the TC to make the following configuration changes:
o Time Capsule > Base Station > Time Capsule Name = TC
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o Time Capsule > Wireless > Wireless Network Name = <enter the desired Network Name>
o Time Capsule > Wireless > Radio Channel Selection = Automatic
o Internet > Internet Connection > Connect Sharing = Share a public IP address
o Leave all the other default settings (for now).
o Click on Update to write the new configuration to the TC.
While still in the AirPort Utility, select the AEBSn, and then, make the following changes:
o AirPort > Base Station > AirPort Extreme Name = AEBSn
o AirPort > Wireless > Wireless Mode = Create a wireless network
o AirPort > Wireless > Wireless Network Name = <use the same Network Name that you created for the TC>
o AirPort > Wireless > Radio Channel Selection = Automatic
o Internet > Internet Connection > Connect Sharing = Off (Bridge Mode)
o Leave all the other default settings (for now).
o Click on Update to write the new configuration to the AEBSn.
You should now have a basic roaming network. Verify that your iMac can access the Internet while connected to either base station by wire or wireless. Please post back your results.

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Hello,
For a number of years I've had a Windows XP Pro laptop connecting to my Time Capsule, with the drive mapped and folders set to 'Make available offline'. Everything worked perfectly.
Now I have a new Windows 8 Pro laptop, and am connecting to the Time Capsule in the same way, with the drive mapped. However, now when I make a folder 'Always available offline' I get errors in the Sync Center saying 'The process cannot access the file because it is being used by another process.'
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- disabling offline files then re-enabling it, and a variety of other things.
I also can happily make folders available offline on other network disks, so it is just the TC which has the problem.
Any ideas folks?
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instead of users\username as it should be.
I deleted the registry key, rebooted and my drive mapping was back to users\username as expected. However, it still loses the mapping as soon as I do an offline reboot.
The 'Reconnect' option is not checked in our Group Policy.
Ros

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apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
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N.Korean hackers.
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http://pondini.org/TM/Time_Capsule.html
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New Windows Laptop Won't Show Time Capsule Base Station

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