No authorization for this action when startin ESR in PI

Hi,
We  try to set up our authorizations correctly in PI, but when I try to start the ESR of PI I get the message 'No authorization for this action'. My user has the administrator role, developer role en configurator role.
In the log I see I got logged on correctly.
Anyone any idea what the reason might be for this problem? Or is there a way to trace the autorizations onthe JAVA stack?
Thanks for reacting.
Kris

Hello,
You could also try the following:
Clear the Java Web Start cache
Java Web Start > File > Preferences > Advanced > Clear Folder
Restore the Java Web Start archives:
http://<server>:<port>/dir/start/index.jsp > Administration > Repository/Directory tab
-> Java Web Start Administration -> Restore Archives
If this fails you could try applying the latest patches for the XI components:
XIAF, XIAFC, XITOOL, XIGUI, MESSAGING
Regards,
Sarah

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