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Hi to all, i have a problem with my fingerprint sensor, it just stoped working the next day i uninstall norton, i dont no if this is the cause of the problem, but i saw somethin similar in another post, i tried to reinstall the drivers and nothing. I really need help for this issue. 
Hope someone can help me. 
Thanks for reading!!! peaceee
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Answer 1

ingorlando1,
First, try this Easy Fix that may actually work:
Notebooks- Forced Reset to Resolve Hardware and Software Issues- Sealed Non-Removable Battery
Notebooks - Use Hard Reset to Resolve Hardware and Software Issues - Removable Battery
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After the Reset, if that does not work by itself, do try and uninstall the Driver again so it can reinstall at boot:
Reinstall the current Validity Sensor Driver:
Control Panel > icon view > Device Manager > Biometric Devices > Validity Sensor >>
Right-Click on the Validity Sensor driver and "Uninstall" (do NOT delete it)
Restart / Reboot the computer and log in
The driver will reinstall itself as you log in
If still no joy:
What is your product number and your exact Operating System, please?
Locate the Notebook Product Number
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On your keyboard (Use the built-in keyboard, and not an external / USB controlled device):
Press the FN and ESC keys at the same time
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Kind Regards,
Dragon-Fur