No carrier service after iPhone software update

After updating the new software download on my iPhone 4S last night there was an error. The screen went black with some white lines through the centre. After restarting the phone I no longer have my carrier or any service. The phone is 'searching'. I have restarted, reset network settings, taken sim in and out, restored on the computer - still no luck.

by syncing it did not work, however, I guess it was just a flaw in upgrade process.
started it all over agin, and this time it worked!
using belgian sim card with my legally unlocked phone, network detected!
case solved!

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New IPhone is a Brick - after new Software Update

Last night I synced my new IPhone 3G that I got this past July after lining up for 2 hours. Love it! However, it's been turned into a brick.
I synced with iTunes 7, using the correct cable with no dock, and it mentioned that there is an update for the iPhone software (2.1). So, duh, I applied it.
When it was done, the phone was dark, so I started it and got the image of the usb cable and a iTunes image, and iTunes said:
"iTunes must check the iPhone software update server to identify this device..."
I clicked "check"
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes"
I clicked "ok" - then clicked "restore".
"Automatically checking for iTunes and iPhone updates is disabled. Would you like iTunes to check for a new iPhone software update?"
I clicked "check".
"Are you sure you want to restore the iPhone "iPhone" to his factory settings?...."
I clicked "Restore and Update"
"extracting software....preparing iPhone for restore...."
"the iPhone "iPhone" could not be restored. An unknown error occurred (13)."
TOAST
I loved this phone, and now it's a brick!
Will apple help?

I had a similiar issue last night when upgrading my just purchased iPhone to 2.01. Itunes downloaded the new update but during the install I received a message stating "the iPhone "iPhone" could not be restored. An unknown error occurred (6)." I tried this 4 times and got the same results. My iPhone had a dark screen with icons of a cable and itunes on it. Well I called apple support waited for 30 minutes to get to a techinican. After explaining my issue he put me on hold for another 15 minutes then I mysteriously was transfered to AT&T. I was hot to say the least. I WAS able to fix this on my own. I originally was using an imac with iTunes 7.71 on it. I had a PC laptop with iTunes 7.70 (not 7.71). I plugged the iPhone directly to the PC (Not a USB hub). I was successful with the upgrade doing this. I upgraded 2 other iPhones that day and received the error 6 code. But after a second try they went through. I think there is an issue with iTunes 7.71 causing the failures during updates. Try to get your hands on a copy of iTunes pre 7.71. And ensure you are connecting the phone directly to the computer.

After the software update to my iPhone 5, i cannont access Facebook. What do I do now?

After the software update to my iPhone 5, i cannont access Facebook. What do I do now?

Thats great thanks for your help! Do I have to take anything with me to the Genius Bar other than the iPhone 5 itsself? Also, am I correct in thinking you have to make an appointment into the Genius Bar and cannot just turn up in the store?
Thanks

HT201210 After the software update my iphone 5 says no sym

My iphone says no sym after the software update how do i fix this?

Make sure you have the latest version of iTunes available (11.1) from http://www.apple.com/itunes
Hope that helps.

After finish software updates IOS 7 in my iphone 4s its showing connect to itunes after i connect with itunes its showing 40 hours remaining for update

after finish software updates IOS 7 in my iphone 4s its showing connect to itunes after i connect with itunes its showing 40 hours remaining for update. But still not finish even after every 30-45 minutes showing error. What i will do please guide me. I'm connecting my device with my acer laptop windows 7 professional.

firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal

Can't update my Iphone (the iphone software update server could not be contacted)

Hello,
I've been trying to fix this problem by my self with no luck so I'm writing to you guys, hoping you will have the right answers.
I dropped my iPhone4 today and it turned off, when I plugged it into a charger it showed me a screen of IOS6 (which I didn't had this update updated) and when I "silde right" it wrote that I need to update it by iTunes.
So I opened ITunes while my IPhone was connected that it automatically tried to update it as needed, after 20 seconds of loading I get this error massage:
"the iPhone software update server could not be contacted"
I've tried everything; turning off firewall, update my AntiVirus,restarting my router, restarting pc while IPhone not\connected, changed usb exist (using a back exit atm),changing usb cable and even reinstalled my iTunes (yes, my iTunes is up to date), although when I tried to update my itunes it gives me this error:
"The iTunes update server could not be connacted. Please chek your Internet connection, or try again later. " but I don't think it's related but worth to mention it.
My iPhone is NOT jailbreaked
please help me to fix this problem,
Thanks In Advnace.

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

ITunes could not contact the iPhone software update server because you are not connected to the internet...???

Ok I’m completely lost here....
I’m running Microsoft Windows XP Home Edition Service Pack 3 (Build 2600), I updated iTunes to 11.0.2.25 and some other updates for windows last night on my laptop. I try connecting to download the iOS 6.1.2 update for my iPhone 4 and my iPhone 5 via iTunes. I am getting this message for both "iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connection is active and try again." Everything was fine with connecting prior to running these updates because I downloaded the 6.1 update with no problems when it came out.
What I have done so far with which has made no difference:
Checked my internet connection
Changed my internet connection
Signed out of iTunes and then signed back in
Ran diagnostics via iTunes, comes back with: Network interfaces verified- Internet connection failed- Secure link to iTunes store verified
          Connection attempt to Apple web site was successful.
          Connection attempt to browsing iTunes Store was successful.
          Connection attempt to purchasing from iTunes Store was successful.
          Connection attempt to iPhone activation server was successful.
          Connection attempt to firmware update server was successful.
          Connection attempt to Gracenote server was successful.
          Last successful iTunes Store access was 2013-02-20 20:40:48.
Disabled firewall, spy sweeper, virus scanner
start>run>cmd> typed "netsh winsock reset"
Rebooted
Checked the parental controls in iTunes
Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
Deleted iTunes and reinstalled iTunes
When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added "#     127.0.0.1     gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well.

im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.

Trouble connecting to Iphone software update server

I am trying to update and Iphone4. When I try to download the new OS 5.1. Itunes tells me its having trouble connecting to the Iphone software update server and to check network connections or try again later.
I have turned off virus software
I am running directly from the modem
I have uninstalled and reinstalled itunes.
I am getting nowhere with Apple tech support.
I am running windows XP Media center edition version 2002 service pack 3
Can anyone help?
Thanks

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

How to do a delayed download for iPhone Software Update

How do i use a "download manager" to download a iPhone Software Update at a specified later time?
i.e. delay my download until after 2 a.m. when Hughesnet Fair Access Policy allows me to download such large files...
Alternatively, can I download iPhone Software Updates from somewhere other than iTunes?

Only your carrier can unlock a phone. Contact the carrier.

After running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened??

I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
I really regret that I said "OK" to Software Update message... after Software Update of these updates on 7-26-11:
Migration Assistant Update for Mac
Mac OSX 10.6.8 Supplemental Update
Safari
iTunes
Remote Desktop Client Update
Now I get a message:
iTunes cannot be opened because of a problem
Check with developer to make sure iTunes works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX.
Process:         iTunes [5092]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         ??? (???)
Build Info:      iTunes-10315501~1
Code Type:       X86 (Native)
Parent Process: launchd [111]
Date/Time:       2011-07-26 12:08:18.568 -0500
OS Version:      Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report:          504736 sec
Crashes Since Last Report:           20
Per-App Crashes Since Last Report:   13
Anonymous UUID:                      B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
USB Device: Hub, 0x0424 (SMSC), 0x2507, 0x26400000 / 2
USB Device: iMic USB audio system, 0x077d, 0x07af, 0x26440000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x26470000 / 3
USB Device: Deskjet D4300 series, 0x03f0 (Hewlett Packard), 0x1f04, 0x26471000 / 5
USB Device: GD-0608-U, 0x056a (WACOM Co., Ltd.), 0x0021, 0x04700000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 3
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x04300000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0307, 0x04310000 / 6
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x04330000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000 / 5
FireWire Device: unknown_device, Unknown
FireWire Device: d2 DVDRW FW, LaCie, Up to 400 Mb/sec

Same thing happened to me and I get the same error message. These are the programs that don't work
mail
keynote
pages
all Office 2011 programs
safari

Error 1638 - iPhone software update server can not be contacted.

Hi,
I can't update my iPhone iOS to 4.3.3 with iTunes since a few months i still have the 4.3 version. I am using iTunes with an iMac with all software updated.
I am getting the error "iPhone software update server can not be contacted..."
I made a few research and tried the following fix:
http://support.apple.com/kb/TS1275 for error 1638 > 1004
http://support.apple.com/kb/TS3297 with no success (specifically the Blocked by configuration section - 2 Rebuild network information, the hosts file under /private/etc/hosts had no information that needed to be commented with #)
After all troubleshooting I re-installed iTunes with http://support.apple.com/kb/ht1224
And I am still getting the same error...
What can I do?
Thanks for your help

Same issue still with OS X Lion, last version of iTunes, can't update to iOS 4.3.5 or restore my iPhone 4. iPhone isn't Jailbrake. I am allways getting the error: "the iPhone "****" cannot be updated at this time because the iPhone software update server could not be contacted or is temporarily unavailable." (error 1638).
I'd like to update iOS or restore my iPhone if needed but this doesn't seem to work neither as the problem is related to the conenction to the server.
Can anyone help?

Iphone software update downloads on itunes but wont install. iphone 5 now in recovery mode.

Hi All,
Tonight i tried to upgrade my iPhone 5's software (iOS 8) but the download failed and my phone went into recovery mode.
Now after downloading the iPhone software update via iTunes it will not install on my phone. Just says 'download complete' then 'processing file' then nothing. Clciking restore iphone agian we just go through the same loop of downloading the same software.
Appreciate any help.

crid04 wrote:
this is the message when i plug into itunes. 'iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.' before and after software download...
So restore the phone. I'm not sure I'm understanding what the issue is.

"The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?

The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?

Dear Lawrence Finch:
If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
"The iPhone software update server could not be contacted."
No, I did not hack anything (are you kidding? Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB. Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with:
1. OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]). So that can't be the problem.
Here's all the other things apple & others say to check which I already checked:
2. USB ports are FINE, both work FINE, so that's not the problem.
3. No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
4. No "usb hubs."
5. Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]). If you know of a newer one for this OSX, please advise.
6. No antivirus software.
7. No security software.
8. No routers; only 1 comcast modem, period. Wired Ethernet.
9. No wifi gadgets, no wifi at all.
10. No firewalls, except what is on iBook in the SHARING/System-Prefs. section. It's turned OFF.
11. Did the hosts/terminal thing sudo nano whatever it was. There were only 3 lines, NO gs.apple.com:
xxxxx local host
xxxxx broadcast host
xxxx local host
Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
So that's it. If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
Many thanks!

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.

TS1538 the iphone cannot be restore at this time because the iphone software update could not be contacted or temperarially unavailable

the iphone cannot be restore at this time because the iphone software update server could not be contacted or temperarily unavailable....
this error has been occred

"Activation Server Temporarily Unavailable, contact Customer Care?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

No carrier service after iPhone software update

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