No Contacts Synced - Using Centro and XP and no Outlook

I usually sync on my Vista laptop, but it is unavailable to me for a couple weeks. I want to install the new Centro update which requires a Hard Reset, so I downloaded Palm Desktop for my XP desktop system and have been attempting to sync for two days now. I have yet to get one 'address' or contact to sync. I have uninstalled and reinstalled and nothing. I have set it up to have Palm Desktop to be the default manager for contacts as I do not have Outlook running on this machine.
The palm troubleshooting guide says you can check or change your conduits by right clicking the tray icon and chosing 'custom' etc. but when I right click I only have 'Settings', 'install' and 'Exit', none of which have access to the conduit settings.
Any help would be appreciated.
Brad L.
Plam Desktop 6.2.2
Hotsync Manager 7.0.2
XP Pro 5.1.2600 Service Pack 2 Build 2600
Palm Centro Sprint - Centro-1.05-SPNT
Post relates to: Centro (Sprint)

Thanks Alan. I will try the DBfixIt soon. For the record, I gave up with HotSync and read that NVbackup worked fine for the Centro Update. I ran the update and did a Restore in NVbackup and everything was fine.
As far as why contacts are not being backed up- I looked around at some files with FileZ and found many of them that seem to me they should be backed up did not have the Backup bit set. In fact many of the files did not have any attributes set, all just blanks. Is there a list of which files should be backed up and which attributes should be set for them. For my own knowledge, if the Backup bit is set does that mean a HotSync will back it up and does that bit stay set or is toggled on and off as backups or changes to the files are made (like the archive bit in windows)? If the files did in fact erroneously have their Backup bit turned off, how did that happen. I have never fooled with that with FileZ so it wasn't me? I do use VersaMail with Exchange OWA webmail settings to connect. This didn't have any effect in the past AFAIK.
Lastly, I did try turning on the Backup bit for the DB file AddressesDB (or something like that) and did a HotSync and no new contacts were synced. Is there other specific files I should turn on Backup for or should I turn it on for all DB files or may all files in the whole list? This should really all be explained somewhere. All I can find is vague references from people's experiences in the forums. I would prefer a wireless network sync solution so if someone could recommend one that would be great as I rarely Sync my phone to my computer anyway and most software is available nowadays directly to the phone.
Thanks,   Brad
Post relates to: Centro (Sprint)

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