No drilldown in Crystal ReportViewer

We bought Crystal 2008 a month ago. Using Visual Studio 2005, I dropped a Crystal Viewer on a form and wrote some code around it to logon to the database and view reports. Everything is working fine, except drilldown reports. They display the first page and when you hover with your cursor over the point where you need to enter the drilldown report, the cursor changes to a magnifying glass, but when you double click nothing happens. I made sure that the references are pointing to the latest version. If I view the report via Crystal Designer, the drilldown works. This is normal Crystal functionality that worked since version 7. The fact that I am using Visual Studio to build a viewer should not be the limiting factor, but right now, I am stumped. We need to get this working before next Tuesday or go back to Crystal 9 or switch to MS reporting services. Both very gloomy prospects. Does anybody know what I am doing wrong, if any, or is the rumours true that this feature was removed from Crystal 2008 when you use it via Visual Studio?

Hi Japie,
Trista is a resource here and she does know and has read your post and understands it.
Did you try opening a report from Crystal 9 sample folder to see if you can duplicate the problem as she did?
You did not mention what operating system you are using and patch level?
New OS's and recent patches from Microsoft have changed access permissions on ActiveX controls and other resources so don't rule out permissions. It may be a dependency we have that we don't have access to now.
In CR 9: Open this report you are having problems with CR 9 Designer and start removing pieces to narrow down the problem. Try creating a new report using one table and one group etc. to determine if it's report or data/database problems. It may simply be a corrupt RPT file that does not show up until used in the current viewer.
Not sure what you are referring to about escalating. Nothing in this post mentions escalating?
If it is only one report the time to determine the cause it may simply be quicker to re-build the report and move on.
SP1 for CR 2008 has just been released, download and install the update to see if that resolves the issue also: https://smpdl.sap-ag.de/~sapidp/012002523100010503722008E/cr2008_sp1.exe
Thank you
Don

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Post Author: ftsoft
CA Forum: .NET
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Make sure you have SP 2:
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
with FP 2.5 on top:
https://smpdl.sap-ag.de/~sapidp/012002523100002975192010E/cr2008fp25.exe
If the issue persists, since it is in the CR designer, post to the CR design forum:
SAP Crystal Reports
You need to resolve this in the designer, before trying to resolve it in a .NET application.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

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Hi,
What browser version are you using?
Could you view the report from launchpad from the same browser?
Could you try a different browser version?
In IE, could you try using compatibility mode?
- Bhushan
Senior Engineer
SAP Active Global Support
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Got Enhancement ideas? Try the SAP Idea Place

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Hi Japie,
PLEASE do NOT enter more than one instance of an issue.
You also have this posting in which Trista verified it's not an issue or a bug:
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I'm closing this case also

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Hi,
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Need more info?
What meerge module you have downloaded?
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Hi all,
We are using Crystal 2008, VS 2008, and have an C# application that is using the Crystal reportviewer control to render a report generated server side.
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Hi,
We need the Crystal 2008 reportviewer control, not the 10.5 version that is currently referenced in the studio. For development purposes, we can install the Crystal 2008 msm.
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Amit
Edited by: Amit Singh on May 6, 2009 5:48 PM

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Hi Juan
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SAP Crystal Reports, version for Eclipse
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Description
Hello guys,
I have a problem with drilldown function in my reports with ReportViewer 11 component from version 10.0 to 11.0 in my simple ASP.NET 4.0 application, using ReportViewer in remote rendering mode.
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Joe Colorado

Hi Joe,
As you have mentioned that the drilldown report works fine in the report server but have the size issue in the reportviewer 11.0.
Please test to see if the other drilldown report will have the issue about the column width increase too much, please also test on the reportviewer10.0 (VS2010) to see if you will got the same issue.
If the reportviewer 10.0 is ok, please try to use it as an workaround and it seems like a bug and you can ask Product group here directly.
http://connect.microsoft.com/
Or you can log a service ticket to microsoft to work on it. If finally the ticket is indeed a bug, the ticket will not be charged.
If you still have any problem, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

No drilldown in Crystal ReportViewer

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